9/17/2007 06:33 PM
SBR’s Sports betting rules Monitor:
Coral (SBR rating A-) revamps rules and terms of service. Players are advised to review the updated rules pages.
Pinnacle Sports (SBR rating A+) adds Rally Racing rules and adds rules regarding player retirement or disqualification in Tennis.
Fonbet (SBR rating C) adds rules for ha
ndball, waterpolo and rugby.
sportbet (SBR rating B) changes teaser and pleaser payouts and stipulations. If bets and reverse bet rules are also rewritten. Changes have been made to limits on NFL moneyline bets, Arena Football, Canadian Football, and Basketball moneylines.
sportbet lowered phone minimums from $50 to $25 per wager.
Will Hill (SBR rating A) makes rule changes to Batsman prop bets for Cricket wagering.
i) 2020 Cricket - Named Batsman to score 20 runs or more: Bets stand provided the batsman faces at least one ball, irrespective of the number of overs bowled in the match
8/30/2007 12:50 AM
sportbet (SBR rating B) corrects error and credits player with "$50 inconvenience bonus." Management says the account was mislabeled as having a promotional credit that had expired. sportbet states they have double checked the account classifications so the issue will not reoccur.
8/29/2007 02:08 PM
sportbet (SBR rating B) debits player balance $437.50 due to the account being inactive. The bettor says he hasn't used his account for a year and logged in today to see " Adj - Reconziliation to Zero .Non activity 08/13/07." SBR to contact sportbet about these funds and this policy regarding inactive accounts. sportbet is expected to promptly reinstate the user's balance.
6/26/2007 06:28 PM
SBR’s Sportsbook Betting Rules Monitor LivePlayers can view all Betting Rules and Terms of Service archives
here. The majority of rules were first scanned on June 18th 2007 with changes being logged since. Sportsbooks and players who would like to see additional web pages monitored can submit the URL of the rules or FAQ to
Assistance@SportsbookReview.com. Below are the week #1 rule changes as logged by SBR. Removed text is shown striked out in red. Added text is highlighted in yellow. Players are encouraged to ask their sportsbook to inform clients of each rule change via email.
BetBull (SBR rating C-) changes tennis wagering ruleWagers will now be cancelled in the event of a change of venue or playing surface.
BetInternet (SBR rating B-) changes maximum allowed daily payoutsAll minor league soccer and horse racing has a maximum
£75,000 daily winnings allowed. This includes the player’s stake
TradeSports (SBR rating C+) changes fee structure
Tradesports removes text regarding exchange fees and notifies players that fee structure may change at the company’s discretion (
See TradeSports Press Release).
sportbet (SBR rating B) and
IslandCasino (SBR rating B) adds text regarding residing in
Costa Rica.
5/1/2007 03:48 PM
Ace Band Limited sportsbooks,
GamblersPalace (SBR rating D) and
SkyTower (SBR rating D) offers to address unresolved complaints. The sportsbooks, which have not been the subject of a no-pay complaint in almost three years, will be expected to resolve claims from SBR complaint archives before further evaluation. Both books are now located in the
sportbet (SBR rating B) offices and utilize service from the
sportbet wagering department.
9/4/2006 06:58 PM
sportbet earns upgrade from B- to B. It has been 13 months since the sportsbook was upgraded to B- and implemented its "one hour" payout policy. SBR has not received a payout complaint from
sportbet users since last evaluation.
3/6/2006 07:46 PM
SBR office tours: Equus building in San Jose, Costa Rica.View photos of
sportbet(SBR rating B-) here.
sportbet is located on the 6th floor of the
2/12/2006 11:35 AM
Merger and Aquistion activety at all time high. VIP Sports is the most active buyer. YouWager, BetRoyal and many smaller books are all said to be Sellers actively seeking buyouts. BetCRIS could also be a Buyer under the right circumstances which recently has focused on bailing out small operators. BetWWTS has made several trips and has signed at least one confidentiality agreement although we are unaware of any serious interest. Sportsbooks who have had made M&A headlines in the recent past that appear to be holding pat; Hollywood, BoDog, SportsInteraction are said to be no longer active Sellers. Smaller operations such as BetMaker, YouWager and
sportbet along with operations that have difficult reputations such as Royal Sports have mostly signed confidentiality agreements giving buyers a chance to possibly make an offer. SBR expects a pick-up in M&A activity despite rising valuations.
8/22/2005 01:35 PM
Two notable Upgrades: Rio Group and sportbet The
Rio Group including flagship Skybook breaks into the ’
A’ group for the first time.
sportbet is again rewarded for their continued improvement with an upgrade to
B-. sportbet has now had 4 straight upgrades in the past 18 months. SBR recognizes the effort of the
sportbet management and staff.
4/22/2005 07:02 PM
SBR speaks with ownership and management of sportbet (SBR rating C+) about the direction of the company. In the past, SBR has expressed concern over the different interpretations of
sportbet’s rules and how they were applied differently to different players.
sportbet has provided SBR with rule revisions that should eliminate the potential for unnecessary disputes. Management states that they are adopting a more player-friendly attitude and that player feedback will reflect this. SBR would like to encourage
sportbet customers to continue to send feedback to
assistance@sportbookreview.com.
sportbet and sister book IslandCasino upgraded from C to C+.
2/6/2005 02:43 AM
SBR Bill Dozer reports: IslandCasino vs. Blackjack Player Update On 12/21/04 SBR reported:
IslandCasino (SBR rating C) confiscates player’s winnings of $11,400 claiming that he has cheated at black jack by using the help of a computer program, also known as a robot. The player has not been provided with any evidence of this. IslandCasino’s General Manager is out of the office until next week. SBR will investigate this complaint upon his return. IslandCasino is the sister site of sportbet (SBR rating C).
Over the course of a month long investigation Island Casino failed to supply the game history logs or the exact play rate which was deemed to be "too fast". This was requested by SBR and the player. Island Casino’s General Manager, Jake, upheld the decision to keep the player’s winnings stating that Digital Gaming Solutions, their software provider, concluded that the player used a robot.
On 1/24/05 SBR spoke with one of the DGS software authors who was also the individual advising Island Casino. He stated that he did not believe it could be concluded that the player used a computer aid and that his play was “entirely possible” without the use of a robot.
The following day Jake had provided new information that suggested the player had multiple accounts with a history of bounced E-Checks. While Island Casino has yet to provide bank documents, SBR has questioned the player about these account details. The inconsistencies in the players story has lead us to believe he has not been completely forthright. SBR will no longer be assisting the player with his complaint.
1/31/2005 10:30 AM
SBR Bill Dozer reports: Sportsbetgamblingsportsbook (SBR rating F) player waiting 14 days for Neteller payout of $450.
sportbetgamblingsportsbook is one of many Futurebet-serviced books and has recently been introduced into SBR’s rating guide with an F rating. The number of Futurebet payout complaints has decreased in recent months, and many site owners have requested rating evaluations anticipating an upgrade. SBR to inquire on behalf of player and report on reason for delay.
Update: Player paid in full. Futurebet states that Neteller payouts will take at least two weeks to process although the site advertises Neteller payouts in 24 hours.
12/21/2004 01:59 PM
SBR Bill Dozer reports: IslandCasino (SBR rating C) confiscates player’s winnings of $11,400 claiming that he has cheated at black jack by using the help of a computer program, also known as a robot. The player has not been provided with any evidence of this. IslandCasino’s General Manager is out of the office until next week. SBR will investigate this complaint upon his return. IslandCasino is the sister site of
sportbet.
11/22/2004 06:00 PM
SBR Bill Dozer reports: Player files slow-pay complaint against
sportbet (SBR rating C) claiming that the book has withheld $17,000 in winnings for over two weeks due to the possibility that he cheated
sportbet by manipulating the betting software.
sportbet tells SBR that they were forced to do a software audit and are unfreezing his account as of today, making his full balance available for withdrawal.
9/6/2004 12:24 PM
SBR Bill Dozer reports: It is confirmed that ownership of the
defunct Apex Sportsbook is managing
Platinum sportbets (SBR rating F+). The main figure in the Apex disaster, Robbie McPhail, is introducing himself as Platinum SB’s customer service manager. SBR cautions players of this new site,
www.4platinumsportsbook.com, and its excessive promotional offers.
8/19/2004 03:21 PM
sportbet (SBR rating C-) player requests payout but instead receives the following: "Upon looking into your situation I see that you will be requesting the full amount of winnings in your account. I also see that you have in fact meet all rollover requirements that we ask for when playing with our bonus. Yet what I have also noted is that your request will be leaving the bare minimum balance that you can in your account to meet the policies that we have put down."Players should not have to beg or endure a question and answer session when they request
their money. Players should stay with top rated sportsbooks.
5/19/2004 09:44 AM
Betmaker (SBR rating D+) SBR has reviewed Betmaker's rating of D+ and concluded the rating to be accurate given Betmaker's current situation. Despite the apparent positive move away from
sportbet into the CRIS building, there will likely be challenges that will include, power struggles of management, higher costs and lack of assets to invest in marketing.
5/5/2004 02:47 PM
Betmaker (SBR rating D+) SBR rating to be reviewed after breaking apart from the
sportbet group and locating in the CRIS building - Famed customer service manager, Silvia V., to return as General Manager
4/14/2004 05:11 PM
sportbet (SBR rating D) Continues to brief SBR on their improving position -
sportbet offers to arrange meetings between SBR and
sportbet principals -
sportbet mgmt had previously insistently informed SBR that they were no longer seeking a buyer and instead are investing in their operation with commitment and purpose
2/25/2004 12:00 AM
sportbet (SBR rating D) Downgraded by SBR twice earlier this month and reportedly was finding no takers for a sale has become embroiled in an ownership struggle for control according to Gambling911
2/22/2004 12:00 AM
Acquisition talk: Canbet (SBR rating B+) has had at least two books in the SBR top 5 show interest - SBR has confirmed that neither book saw value or will make an offer -
sportbet(SBR rating D) having no luck finding a buyer so far -
WWTS(SBR rating A+) is looking to buy a top 15 book -
Pinnacle(SBR rating A+) has an eye on a specific sector and one company specifically to help its foreign expansion -
VIP Sports(SBR rating A+) has turned down an offer to merge with an SBR top 10 book and instead has looked at acquiring turnaround candidate SportsInteraction
11/7/2003 05:29 PM
sportbet - SBR unable to confirm evidence to maintain lowered rating
10/29/2003 05:11 PM
sportbet - Layoffs start -
sportbet General Manager invited to post statement on SBR declines offer
10/28/2003 05:07 PM
sportbet - SBR so far unable to verify
sportbet troubles-
sportbet Mgmt strongly denies accusations
10/28/2003 05:06 PM
sportbet (D-) News out of Costa Rica has
sportbet desperately seeking buyer, reorganizing
10/27/2003 05:33 AM
More information coming in on
sportbet - SBR considering Black List downgrade
8/22/2003 02:01 PM
Two popular sportsbook sites hint problems with
sportbet.com, SBR rating D+,
MWager's warning
7/15/2003 11:23 AM
sportbet recently upgraded off Black List after 11 months there, hit with more slow pay complaints
6/18/2003 09:56 AM
This week's complaints - Sportsbook.com, Gibralter,
sportbet, MVP
3/22/2003 04:57 PM
Many complaints of website problems at long time black listed
sportbet.com
9/4/2006 06:47 PM
sportbet &
IslandCasino upgraded from B- to B
8/21/2005 11:27 PM
sportbet & IslandCasino both upgraded from C+ to B-
4/22/2005 05:08 PM
sportbet and IslandCasino upgraded from C to C+
9/22/2004 05:22 PM
sportbet raised from C- to C
8/5/2004 05:04 PM
sportbet raised from D+ to C- ; Legendz raised from C+ to B-
4/23/2004 11:23 AM
Carib raised from C- to C, BoDog raised from B to B+,
sportbet raised from D to D+
2/9/2004 12:00 AM
sportbet lowered from D+ to D
2/3/2004 12:00 AM
Betmaker lowered from C to D+,
sportbet lowered from C- to D+
7/31/2003 12:00 AM
Rating Changes -
Raised: BetFair C+ to B+, Fonbet F to D+
Lowered: SSP D to F,
sportbet D+ to D
7/8/2003 12:00 AM
sportbet upgraded removed from the Black List
8/16/2002 09:47 AM
sportbet/Island - Downgraded to the Black List - We respect book's management whom has always made themselves available however, regretfully, we can no longer justify a non-negative rating. We have confirmed multiple slow pays including these comments from a
sportbet customer of 5 years.
8/7/2002 09:47 AM
sportbet - Problems said to be resolved with credit players - Players reporting prompt payouts - Sportsbook Review does not expect further negatives. No Downgrade warranted at this time.
8/3/2002 03:34 PM
sportbet.com/Island - Previously on Black List under review for possible downgrade - MajorWager issues cautionary statements - Sportsbook Review has had no recent player complaints reported.
10/11/2001 01:04 PM
sportbet.com - Removed from the Black List
7/23/2001 12:12 PM
sportbet.com - Downgraded- Added to the Black List