Just sharing......
Canbet :The below mentioned bet has been voided as an incorrect handicap was
displayed on CanBet website regarding Soccer event. Celtic Vs Manchester
United.
Your bet placed has been cancelled (voided) under Betting Rule 8
Betting Rule 8 states:
When a line is put up in obvious error due to a human error by an
CanBet employee, any customer wagers entered to take advantage of the error
will be cancelled.
Your stake amount has been returned back to your CanBet account.
Me: Next time,in the case of void bets, issit possible for you to inform me
through sms?
I do not logon to my email all the time.
Lucky I did today or else I would not even know that my bet is being void.
Canbet:Thank you for your email.
While SMS is a good future consideration, it is not possible for us to
notify you via this method at this time.
Therefore, for the foreseeable future, if you have a bet cancelled, or we
need to communicate with you, then we will use the email address that you
have registered with us. If this email is not convenient, perhaps you could
supply us with an alternative?
Kind Regards
Me:Hi,
Odds fluctuations differ among sportsbooks due to DD and SS and I choose the one that happens to be at my advantage. To me, for this case, I take it that lots of punters are betting on celtic at canbet which results in odds ,contrary to the market, favourable to Man U punters. I can't differentiate
which odds are due to fluctuations and which is due to human error.Therefore its not possible for me to judge and spot "obvious" error.
So my question is, How long does it take for you to verify that bets are void?
If lets say its 10 mins, fair enough, then in the future, I will wait for 10 mins after placing my bets inorder to double confirm.
Canbet: Thank you for your e-mail.
Of course it will vary depending on the market and the nature of the error,
but it is advisable to double check your bets 15-20 mins after you have
placed them.
Kind regards
Me:So Can I have the assurance from you that if I do not recieve any emails
from canbet within 30 mins after I place my bets, those bets would 100% stand and never be void.
Canbet:Thank you for your e-mail.
No, that was certainly not my intention, and I give no such assurance in any way.
As per our rules on our website - "When a line is put up in obvious error due to a human error by a Canbet employee, any customer wagers entered to take advantage of the error will be cancelled."
Please note that there are no time constraints listed within that rule - I am merely advising you that while we will email you to inform you that your bet has been cancelled, it is solely and exclusively your responisbility to monitor your account and ensure that your bets are valid.
Kind regards
Canbet :The below mentioned bet has been voided as an incorrect handicap was
displayed on CanBet website regarding Soccer event. Celtic Vs Manchester
United.
Your bet placed has been cancelled (voided) under Betting Rule 8
Betting Rule 8 states:
When a line is put up in obvious error due to a human error by an
CanBet employee, any customer wagers entered to take advantage of the error
will be cancelled.
Your stake amount has been returned back to your CanBet account.
Me: Next time,in the case of void bets, issit possible for you to inform me
through sms?
I do not logon to my email all the time.
Lucky I did today or else I would not even know that my bet is being void.
Canbet:Thank you for your email.
While SMS is a good future consideration, it is not possible for us to
notify you via this method at this time.
Therefore, for the foreseeable future, if you have a bet cancelled, or we
need to communicate with you, then we will use the email address that you
have registered with us. If this email is not convenient, perhaps you could
supply us with an alternative?
Kind Regards
Me:Hi,
Odds fluctuations differ among sportsbooks due to DD and SS and I choose the one that happens to be at my advantage. To me, for this case, I take it that lots of punters are betting on celtic at canbet which results in odds ,contrary to the market, favourable to Man U punters. I can't differentiate
which odds are due to fluctuations and which is due to human error.Therefore its not possible for me to judge and spot "obvious" error.
So my question is, How long does it take for you to verify that bets are void?
If lets say its 10 mins, fair enough, then in the future, I will wait for 10 mins after placing my bets inorder to double confirm.
Canbet: Thank you for your e-mail.
Of course it will vary depending on the market and the nature of the error,
but it is advisable to double check your bets 15-20 mins after you have
placed them.
Kind regards
Me:So Can I have the assurance from you that if I do not recieve any emails
from canbet within 30 mins after I place my bets, those bets would 100% stand and never be void.
Canbet:Thank you for your e-mail.
No, that was certainly not my intention, and I give no such assurance in any way.
As per our rules on our website - "When a line is put up in obvious error due to a human error by a Canbet employee, any customer wagers entered to take advantage of the error will be cancelled."
Please note that there are no time constraints listed within that rule - I am merely advising you that while we will email you to inform you that your bet has been cancelled, it is solely and exclusively your responisbility to monitor your account and ensure that your bets are valid.
Kind regards