SBR Store Re-Opening

[jackpot269]

Call me a cockeyed optimist, but I still think the powers that be will get it right.

OK, you can all now jump ugly on your pal Nasher, I'm a big boy, I can take it.

Im with you on this, you cockeyed optimist, I think they will get it together sometime in the future just not sure when!!
Ive been in wait and see since the take over, it will all come out in the wash!!

No jumping on the nash he has back up!!

I had been here a few years before we ever got the points!!

[Sledge187]

The new SBR is obviously trying to make this right. Be patient, this will all be water under the bridge soon. People are so impatient and just out right disrespectful. What other site gives you points, lets you gamble and has cash prizes on top of that? I bet things would be different if you walked in their shoes for a day. I guarantee these guys will not let you down. They have followed through with everything they said they would do. I for one appreciate their efforts. Their approach makes me believe this site will be ran better than ever very soon. As posters we should help by spreading the word of this place. Let's make SBR the hottest gambling site in the world! Please let me know if there is anything we can do to assist SBR. I have no idea what that would be but I would love to assist in any way possible. Thank you SBR!

[milwaukee mike]

The new SBR is obviously trying to make this right. Be patient, this will all be water under the bridge soon. People are so impatient and just out right disrespectful. What other site gives you points, lets you gamble and has cash prizes on top of that? I bet things would be different if you walked in their shoes for a day. I guarantee these guys will not let you down. They have followed through with everything they said they would do. I for one appreciate their efforts. Their approach makes me believe this site will be ran better than ever very soon. As posters we should help by spreading the word of this place. Let's make SBR the hottest gambling site in the world! Please let me know if there is anything we can do to assist SBR. I have no idea what that would be but I would love to assist in any way possible. Thank you SBR!

wtf

- they said the store would open soon, it took more than 10 months
- they said points would be worth the same, they were 40% less
- they said we could order $250, then those orders got cancelled and the max became $100
- they said 10-14 business days, then "a few days" after 9/16, both deadlines have passed

if you guarantee they won't let me down, can you just email me an amount of amazon credit equal to my points, and i'll shoot you the points... tia

[tradeout]

wtf

- they said the store would open soon, it took more than 10 months
- they said points would be worth the same, they were 40% less
- they said we could order $250, then those orders got cancelled and the max became $100
- they said 10-14 business days, then "a few days" after 9/16, both deadlines have passed

if you guarantee they won't let me down, can you just email me an amount of amazon credit equal to my points, and i'll shoot you the points... tia

Exactly

delay tactic at its finest

[JCap]

dlowilly, transfer me some points... Make me a sbr pro and then I will place orders for you!

[pimike]

Lol

It’s in the mail…


We need to call it as it is


It’s a mess and shows that they really don’t care what we think

[dlowilly]

The new SBR is obviously trying to make this right. Be patient, this will all be water under the bridge soon. People are so impatient and just out right disrespectful. What other site gives you points, lets you gamble and has cash prizes on top of that? I bet things would be different if you walked in their shoes for a day. I guarantee these guys will not let you down. They have followed through with everything they said they would do. I for one appreciate their efforts. Their approach makes me believe this site will be ran better than ever very soon. As posters we should help by spreading the word of this place. Let's make SBR the hottest gambling site in the world! Please let me know if there is anything we can do to assist SBR. I have no idea what that would be but I would love to assist in any way possible. Thank you SBR!

Easy to have that attitude with a 12 point balance obviously

[shari91]

I would suggest for the time being don't get worked up about the Store. Just don't. You're only going to get yourself upset over nothing really especially most if not all are now on free Pro memberships.

Think of this situation like Bambi learning how to walk for the first time. It's going to be awkward and hard to watch until suddenly it just works.

Very easy for me to say I know as I haven't shopped in the Store in maybe 10 years but we'll get answers for you. I just don't have them right now.

[A Quant]

I would suggest for the time being don't get worked up about the Store. Just don't. You're only going to get yourself upset over nothing really especially most if not all are now on free Pro memberships.

Think of this situation like Bambi learning how to walk for the first time. It's going to be awkward and hard to watch until suddenly it just works.

Very easy for me to say I know as I haven't shopped in the Store in maybe 10 years but we'll get answers for you. I just don't have them right now.

Exactly. It will get worked out. It's actually been fun following it some. I am more curious than upset. I want this to work for everyone.

Although, Andy made the mistake of giving a timeline, and then not updating when his dates do not materialize.

Rule #1. Under promise, and over deliver to your customer base. Problems arise when communication lacks, and people are free to just get pissed off.

[shari91]

Exactly. It will get worked out. It's actually been fun following it some. I am more curious than upset. I want this to work for everyone.

Although, Andy made the mistake of giving a timeline, and then not updating when his dates do not materialize.

Rule #1. Under promise, and over deliver to your customer base. Problems arise when communication lacks, and people are free to just get pissed off.

Yes I think he's realised that by saying this will be done by XX date, and then this by XX when in actual fact it was hopeful but not very feasible if you'd been here awhile to watch will ensure that probably doesn't happen again. Fingers crossed anyway.

I think people assume this was just a simple hand off from offshore BMR - change the name on the ownership and it's done. Not at all.
They're building this place and changing things from the ground up so maybe that's why I'm a bit more lenient with that stuff but they wouldn't be investing all of this time and money just to toss it as I've said it before.

It is frustrating though and I get it. I'm trying to get answers privately and any I get that I can share I'll then share with you all

[Sledge187]

Easy to have that attitude with a 12 point balance obviously

Check my points now.

Update - Nevermind.....lol. You definitely have more skin in this game right now than I do. I might feel differently if I was in your shoes. I still feel 100% confident this place will be rocking very soon. With that said, being negative will do nothing good for anybody. The internet is loaded with negative people. Be positive and make people around you better. Why would the new owners waste time with this site if they intended not to follow through on their commitments. Give it time and this place will be all the way back.

[JAKEPEAVY21]

Never take anyone seriously that idolizes James Harden..

[A Quant]

Never take anyone seriously that idolizes James Harden..

[str]

Yes I think he's realised that by saying this will be done by XX date, and then this by XX when in actual fact it was hopeful but not very feasible if you'd been here awhile to watch will ensure that probably doesn't happen again. Fingers crossed anyway.

I think people assume this was just a simple hand off from offshore BMR - change the name on the ownership and it's done. Not at all.
They're building this place and changing things from the ground up so maybe that's why I'm a bit more lenient with that stuff but they wouldn't be investing all of this time and money just to toss it as I've said it before.

It is frustrating though and I get it. I'm trying to get answers privately and any I get that I can share I'll then share with you all

Thank you Shari !
We can always count on you.

[stevenash]

Thank you Shari !
We can always count on you.

I want to have Shari's babies.

[pavyracer]

Shari the only voice of reason here. This is why I didn't order the first day the store opened. To not cause a bank run. Everyone trying to cash out the points on first day. Posters will never learn.

[JIBBBY]

[Sledge187]

Never take anyone seriously that idolizes James Harden..

[thetrinity]

I got an email saying the purchaser has to be located in the state they are buying the card from for the game on cards. I live in Pennsylvania and put Pennsylvania on the order?

Anyone get anything similar

[thetrinity]

They cleared this up right away. They are considered the buyer not me. They offered me an Amazon or StubHub 100 dollar card but I just said I would take the points refund. Glad they did it so fast.

[A Quant]

I got an email saying the purchaser has to be located in the state they are buying the card from for the game on cards. I live in Pennsylvania and put Pennsylvania on the order?

Anyone get anything similar

I got the same email.

All good, I just took Amazon.

[thetrinity]

Yeah they refunded me already. Amazon my wife would waste and I didn’t have any games I was planning on going to so I didn’t want StubHub. I will just take the points for now. They didn’t offer me fanatics FWIW and I don’t even know what that is anyways.

[milwaukee mike]

captain's log... day 22... crew is still in good spirits even after the loss by the other crew (brew crew)

[USCPHILLYGUY]

Anyone in NJ get the sports betting card?

[JAKEPEAVY21]

captain's log... day 22... crew is still in good spirits even after the loss by the other crew (brew crew)

No offense buddy but hope the crew and phillies continue losing until the Padres are mathematically in.

[pimike]

No offense buddy but hope the crew and phillies continue losing until the Padres are mathematically in.

Yes

As for email nada

Hope to hear the status of my Oder. Will be a month here soon

[pavyracer]

Yes

As for email nada

Hope to hear the status of my Oder. Will be a month here soon

Mike we waited 10 months for the store to open so it can process one $25 gift card order to one lucky poster.

[fried cheese]

we could do the hunger games with the winner getting an order processed in the store.

[pimike]

Mike we waited 10 months for the store to open so it can process one $25 gift card order to one lucky poster.

I’m starting to believe that.

[ThanosPttPls]

any updates

[phinfan27615]

I ordered my gift card 3 weeks ago, still nothing

[milwaukee mike]

it would've been better to just be honest from the start, rather than stuff like this

Many of you are concerned about the future of BetPoints. You can rest assured that they are going to remain part of our long-term strategy. We want to be absolutely sure that we’re improving the usage and value of these BetPoints so that you, the consumer, are getting the most out of them.

[BarkingToad]

The order list was sent to our accounts team at the end of last week for fulfilment. May take a few business days to process, we will follow up with email confirmation when gift cards are sent out.

Once there is a confirmed date for items being back in stock - I will update this thread.

Also, issue with the sportsbook login has been reported - devs are looking into that.

Thanks guys.

A few business days to process?

Did you mean a few business months?

[milwaukee mike]

A few business days to process?

Did you mean a few business months?

or years lol

remember the reason for the store taking so long to open, was that they wanted to be 100% sure that it was running smoothly and fully stocked

that was a good one, like all of those "sleeper cells" of terrorists, or 2 weeks to slow the spread, or the "100% safe and effective" vaccines, or the sportsbooks that blame "processor issues" when they are broke

[JAKEPEAVY21]

or years lol

remember the reason for the store taking so long to open, was that they wanted to be 100% sure that it was running smoothly and fully stocked

that was a good one, like all of those "sleeper cells" of terrorists, or 2 weeks to slow the spread, or the "100% safe and effective" vaccines, or the sportsbooks that blame "processor issues" when they are broke

Yeah it's ridiculous at this point.

About time Andy or someone makes a statement...