SBR Bill Dozer reports, Two Royal Sports bettors complain of payout

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  • APK
    SBR High Roller
    • 11-23-06
    • 188

    #36
    Originally posted by Chuck Sims
    APK, Pinnacle Sportsbook is one of the best. Only a one time bonus for initial deposit. They offer reduce juice. Most importantly, they pay! And fast.

    Don't believe the new and improved BS. BetOnSports used that line to try to improve reputation of stiffing people. They went under and stiffed everyone.
    Thanks for your reply Chuck.
    I will definitely check Pinnacle once the mess with Betroyal is sorted.

    Unfortunately Betroyal sent me the same mail again after me asking about the 1.38 / -260 rule that is not to be found in their rules and regulations.

    Bonus Rules and Regulations: Withdrawal Rules and Procedures - Online Sports Betting at BetRoyal

    Reply from Betroyal:

    Third Reply

    Dear Customer

    Greetings from Royal Sports

    I checked your account and you haven't met the rollover requirements yet.
    The rollover that you need to accomplish is $2400 and you are still short
    for $650. Please keep in mind that as per our bonus rules and regulations
    wagers on money lines higher than -260 or lower than 1.38 and cancel wagers
    will not count towards the accumulative bonus roll over requirement.

    Failure to meet the rollover requirement will result in the loss of fee,
    bonus, and any winning monies associated to either. All losing Free plays
    will be charged and winning free-plays will be no action, and will be
    deducted from your account. All subsequent winnings of bonuses given will
    also be deducted from the account.

    If you still want to process your payout please send us an email at
    csd@betroyal.com. in order to finalize the details of your withdrawal.

    If there is anything else that we can assist you with please let us know.

    Best Regards,

    Francine C
    Royal Sports Group
    ph: 1800-818-1000
    fax: 1800-683-7186
    My reply:
    Dear Betroyal,

    Third time I'm asking you this:

    Please enlighten me as to where in your Bonus Rules and Regulations it states
    that the rollover has to be wagered on money lines higher than -260 or lower
    than 1.38 ?
    Here is the link to your Bonus Rules and Regulations:
    Withdrawal Rules and Procedures - Online Sports Betting at BetRoyal

    Kind regards,

    APK

    Ps. Since you don't seem to be able so far to give me an answer that satisfies
    mij question I've revived an old topic on the SBR forum:
    I'm really sorry to bother you lot with this, but I just hate it when bookies try to take the piss out of punters.
    Comment
    • APK
      SBR High Roller
      • 11-23-06
      • 188

      #37
      One more thing: For me it is not a problem to wager another $650 on odds over 1,38 / -260
      What bothers me is that I'm afraid the whole shabang will start again when I ask for a withdrawal after reading the stories on this forum and other sites.

      Edit: And another thing, the joy is gone. Normally I love to check out all the odds and place a wager on a match that I think is worthwile wagering on.
      Betroyal ruined it all because I think they will not pay out the winnings that might be the result of my wagers.....
      Last edited by APK; 11-24-06, 06:32 PM.
      Comment
      • Chuck Sims
        SBR MVP
        • 12-29-05
        • 3072

        #38
        APK, I would not be too concerned. One thing BetRoyal is well known for is paying after the player they are stiffing/stalling posts on SBR and gets Bill Dozer involved.

        I would not be surprised if BetRoyal has already noted on your account that you post on SBR and not to stiff this guy.
        Comment
        • APK
          SBR High Roller
          • 11-23-06
          • 188

          #39
          And still no reply from Betroyal....

          Bill Dozer, please, any help will be hugely apreciated.
          Comment
          • APK
            SBR High Roller
            • 11-23-06
            • 188

            #40
            Originally posted by Chuck Sims
            APK, I would not be too concerned. One thing BetRoyal is well known for is paying after the player they are stiffing/stalling posts on SBR and gets Bill Dozer involved.

            I would not be surprised if BetRoyal has already noted on your account that you post on SBR and not to stiff this guy.
            Thanks again Chuck!

            But I'm new to a bookie trying to trick someone out of their money.
            I'm also new asking Bill Dozer to help me out.
            To be honest, I didn't even know his name until I googled Betroyal
            Comment
            • pags11
              SBR Posting Legend
              • 08-18-05
              • 12264

              #41
              sad you had to find out about bill that way, but hopefull he can help you out APK...
              Comment
              • APK
                SBR High Roller
                • 11-23-06
                • 188

                #42
                Originally posted by pags11
                sad you had to find out about bill that way, but hopefull he can help you out APK...
                I'm keeping my hopes up.

                Still no reply from Betroyal though....

                I'll give it a few more hours before I will post this saga on sites Betroyal advertises on.
                Comment
                • Bill Dozer
                  www.twitter.com/BillDozer
                  • 07-12-05
                  • 10894

                  #43
                  APK,

                  I spoke to management who said you are free to withdraw.

                  Royal says their web developers left out the rule during upgrades and they will take responsibility for that. It should be back in the TOS now.
                  Comment
                  • APK
                    SBR High Roller
                    • 11-23-06
                    • 188

                    #44
                    Originally posted by Bill Dozer
                    APK,

                    I spoke to management who said you are free to withdraw.

                    Royal says their web developers left out the rule during upgrades and they will take responsibility for that. It should be back in the TOS now.
                    Hi Bill,

                    I was just about to post an update saying exactly what you posted above!

                    Many thanks go to you and Russ Hawkins from majorwager who have helped me with this case and I'm happy to bring some positive news about Betroyal.

                    You're a star!

                    Have one on me!
                    Comment
                    • Aces
                      SBR MVP
                      • 09-22-05
                      • 1278

                      #45
                      Once again Bill comes through. Good job Bill.
                      Comment
                      • APK
                        SBR High Roller
                        • 11-23-06
                        • 188

                        #46
                        Originally posted by Aces
                        Once again Bill comes through. Good job Bill.
                        Brilliant job!

                        The money was in my account within 4 hours.
                        Comment
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