Originally posted by Chuck Sims

I will definitely check Pinnacle once the mess with Betroyal is sorted.

Unfortunately Betroyal sent me the same mail again after me asking about the 1.38 / -260 rule that is not to be found in their rules and regulations.
Bonus Rules and Regulations: Withdrawal Rules and Procedures - Online Sports Betting at BetRoyal
Reply from Betroyal:
Third Reply
Dear Customer
Greetings from Royal Sports
I checked your account and you haven't met the rollover requirements yet.
The rollover that you need to accomplish is $2400 and you are still short
for $650. Please keep in mind that as per our bonus rules and regulations
wagers on money lines higher than -260 or lower than 1.38 and cancel wagers
will not count towards the accumulative bonus roll over requirement.
Failure to meet the rollover requirement will result in the loss of fee,
bonus, and any winning monies associated to either. All losing Free plays
will be charged and winning free-plays will be no action, and will be
deducted from your account. All subsequent winnings of bonuses given will
also be deducted from the account.
If you still want to process your payout please send us an email at
csd@betroyal.com. in order to finalize the details of your withdrawal.
If there is anything else that we can assist you with please let us know.
Best Regards,
Francine C
Royal Sports Group
ph: 1800-818-1000
fax: 1800-683-7186
Dear Customer
Greetings from Royal Sports
I checked your account and you haven't met the rollover requirements yet.
The rollover that you need to accomplish is $2400 and you are still short
for $650. Please keep in mind that as per our bonus rules and regulations
wagers on money lines higher than -260 or lower than 1.38 and cancel wagers
will not count towards the accumulative bonus roll over requirement.
Failure to meet the rollover requirement will result in the loss of fee,
bonus, and any winning monies associated to either. All losing Free plays
will be charged and winning free-plays will be no action, and will be
deducted from your account. All subsequent winnings of bonuses given will
also be deducted from the account.
If you still want to process your payout please send us an email at
csd@betroyal.com. in order to finalize the details of your withdrawal.
If there is anything else that we can assist you with please let us know.
Best Regards,
Francine C
Royal Sports Group
ph: 1800-818-1000
fax: 1800-683-7186
Dear Betroyal,
Third time I'm asking you this:
Please enlighten me as to where in your Bonus Rules and Regulations it states
that the rollover has to be wagered on money lines higher than -260 or lower
than 1.38 ?
Here is the link to your Bonus Rules and Regulations:
Withdrawal Rules and Procedures - Online Sports Betting at BetRoyal
Kind regards,
APK
Ps. Since you don't seem to be able so far to give me an answer that satisfies
mij question I've revived an old topic on the SBR forum:
Third time I'm asking you this:
Please enlighten me as to where in your Bonus Rules and Regulations it states
that the rollover has to be wagered on money lines higher than -260 or lower
than 1.38 ?
Here is the link to your Bonus Rules and Regulations:
Withdrawal Rules and Procedures - Online Sports Betting at BetRoyal
Kind regards,
APK
Ps. Since you don't seem to be able so far to give me an answer that satisfies
mij question I've revived an old topic on the SBR forum: