BETONLINE -- Cannot bet my free play???

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • deeppckts
    SBR Wise Guy
    • 12-19-12
    • 830

    #1
    BETONLINE -- Cannot bet my free play???
    I reloaded my account for a freeplay bonus and I can't bet it. I risk $1000 to win $900 let's say and it says Freeplay max wager must not exceed $5000, amount available: $33

    I have gotten 10 e-mail replies and 9 say "you can't win more than 5000 sir, please read our rules". The 10th finally acknowledged it's a technical problem and they have no plan to fix it. I've had this issue for weeks.

    Their website says you can win up to $5000 *per* freeplay. [Given their existing rules, it's impossible to win that much unless they gave you at least ~ $2000 in freeplay. I didn't bet a penny of my existing freeplay.] In the past I have won up to $5000 but that's irrelevant.

    The problem is with their software. Rollover might reset with new deposits but they are not resetting the max freeplay winnings. Cmon BOL.... LET'S GO
  • Booya711
    BARRELED IN @ SBR!
    • 12-20-11
    • 27329

    #2
    Broke like Biden and all his bitches
    Comment
    • pologq
      SBR Posting Legend
      • 10-07-12
      • 19899

      #3
      the books always trying to beat the player
      Comment
      • deeppckts
        SBR Wise Guy
        • 12-19-12
        • 830

        #4
        HUNTER biden lead tech at BOL and passed out with crack pipe on his chin
        Comment
        • GipRock
          SBR Rookie
          • 09-09-12
          • 27

          #5
          I've got the same problem right now!
          My account is sitting there stuck with a $1000 FP that I can't even bet. Would have been nice to know this before I deposited, would not have sent the money in.
          Comment
          • deeppckts
            SBR Wise Guy
            • 12-19-12
            • 830

            #6
            Originally posted by GipRock
            I've got the same problem right now!
            My account is sitting there stuck with a $1000 FP that I can't even bet. Would have been nice to know this before I deposited, would not have sent the money in.
            they done anything for you??
            My account is basically banned from bonuses because of a technical error
            Comment
            • sackdud
              SBR Wise Guy
              • 06-24-20
              • 711

              #7
              try to parlay some of it
              Comment
              • deeppckts
                SBR Wise Guy
                • 12-19-12
                • 830

                #8
                Originally posted by sackdud
                try to parlay some of it
                they don't allow this even normally. obviously doesn't work.
                Comment
                • GipRock
                  SBR Rookie
                  • 09-09-12
                  • 27

                  #9
                  Under normal circumstances I would have lost my money and freeplay and redeposited by now.... I love losing, so in a way BOL is saving me money
                  Comment
                  • GipRock
                    SBR Rookie
                    • 09-09-12
                    • 27

                    #10
                    Originally posted by deeppckts
                    they done anything for you??
                    My account is basically banned from bonuses because of a technical error
                    No, nothing, just moronic replies from CS, it's as though I know more about their business than they do. I've had my account for 10 yearsrs, and can remember when they had the $5k win limit on for any freeplay. They've since changed their rules so you can't bet parlays and can't bet any dog over +125 so with a $1000 freeplay it's impossible for me to win $5000.
                    Comment
                    • lonegambler23
                      SBR Hall of Famer
                      • 06-22-16
                      • 9761

                      #11
                      only brokes need freeplays
                      Comment
                      • pablo222
                        SBR Hall of Famer
                        • 01-03-19
                        • 8858

                        #12
                        Did you try restarting your computer?
                        Comment
                        • deeppckts
                          SBR Wise Guy
                          • 12-19-12
                          • 830

                          #13
                          Originally posted by pablo222
                          Did you try restarting your computer?
                          yes and i cleared my cookies and ate some fukkin cookies

                          mobile site, tablet site, no difference. problem is on their end
                          Comment
                          • deeppckts
                            SBR Wise Guy
                            • 12-19-12
                            • 830

                            #14
                            Originally posted by lonegambler23
                            only brokes need freeplays
                            Remind yourself of that on your commute to work Monday
                            Comment
                            • cincinnatikid513
                              SBR Aristocracy
                              • 11-23-17
                              • 45360

                              #15
                              i thought this guy was a professional gambler

                              acting like a noob
                              Comment
                              • sackdud
                                SBR Wise Guy
                                • 06-24-20
                                • 711

                                #16
                                yes they do allow freeplays to be parlayed. ahole
                                Comment
                                • BAUS
                                  SBR MVP
                                  • 08-10-05
                                  • 2191

                                  #17
                                  Originally posted by sackdud
                                  yes they do allow freeplays to be parlayed. ahole
                                  This is incorrect.

                                  BAUS
                                  Comment
                                  • sackdud
                                    SBR Wise Guy
                                    • 06-24-20
                                    • 711

                                    #18
                                    well they must have changed rules. i did a freeplay parlay with them a few months ago
                                    Comment
                                    • gauchojake
                                      BARRELED IN @ SBR!
                                      • 09-17-10
                                      • 34103

                                      #19
                                      they don't even allow ml bets over 105 or something stupid like that

                                      for the 14x r/o that they require they def limit the player options. better off taking bonuses elsewhere if you want them
                                      Comment
                                      • BAUS
                                        SBR MVP
                                        • 08-10-05
                                        • 2191

                                        #20
                                        Freeplay RulesTo better take advantage of your Freeplay bonus, make sure to read the usage rules below.
                                        • Free Plays can currently be used on all sports and leagues.
                                        • Basketball, Football and Soccer Free Plays can only be used on Spreads and Totals.
                                        • Baseball and Hockey Free Plays can only be used on Moneylines and Total to max odds of +125.
                                        • Baseball and Hockey Free Plays are restricted to a maximum wager of $250 per event.
                                        • Baseball and Hockey handle will only contribute 50% towards bonus rollover, due to our industry-leading Baseball dime lines and reduced juice on Hockey.
                                        • Rebets are not permitted with the use of Free Plays.
                                        • If Bets, Parlays, Teasers and Point-Buying are not permitted using Free Plays.
                                        • Free Plays lose when a push or tie results.
                                        • Free plays and bonuses expire in 30 days. Any unused free plays at the 30 day mark will disappear from your account.
                                        • Free Plays can only be wagered online via the website or the mobile site. Free Play wagers cannot be made through the Call Center.
                                        • All Free Plays are subject to a Rollover requirement based on the Terms and Conditions of the particular promotion.
                                        • Only the Free Play winnings get added to your account balance. The value of the Free Play is not included.
                                        • The maximum winnings from any single wagered Free Play bonus is $5,000 or $5,000 cumulative from multiple Free Play bonus wagers from the same bonus.








                                        BAUS
                                        Comment
                                        • BAUS
                                          SBR MVP
                                          • 08-10-05
                                          • 2191

                                          #21
                                          Originally posted by gauchojake
                                          they don't even allow ml bets over 105 or something stupid like that

                                          for the 14x r/o that they require they def limit the player options. better off taking bonuses elsewhere if you want them

                                          The rollover is essentially double during baseball season.

                                          BAUS
                                          Comment
                                          • sackdud
                                            SBR Wise Guy
                                            • 06-24-20
                                            • 711

                                            #22
                                            thats not a good bonus now. betphoenix you can do 3 team parlays big dogs too
                                            Comment
                                            • cincinnatikid513
                                              SBR Aristocracy
                                              • 11-23-17
                                              • 45360

                                              #23
                                              guy said he won like 500k and can't figure out a free play bet jfc
                                              Comment
                                              • TheBigD
                                                Restricted User
                                                • 09-28-12
                                                • 33

                                                #24




                                                Same issue here...very annoying. CS has no clue either.
                                                Comment
                                                • TheBigD
                                                  Restricted User
                                                  • 09-28-12
                                                  • 33

                                                  #25
                                                  https://imgur.com/g6r4DXI<blockquote class="imgur-embed-pub" lang="en" data-id="a/eJZ5HbY" data-context="false" ><a href="//imgur.com/a/eJZ5HbY"></a></blockquote><script async src="//s.imgur.com/min/embed.js" charset="utf-8"></script>
                                                  Comment
                                                  • gauchojake
                                                    BARRELED IN @ SBR!
                                                    • 09-17-10
                                                    • 34103

                                                    #26
                                                    Website working PERFECTLY as usual
                                                    Comment
                                                    • TheBigD
                                                      Restricted User
                                                      • 09-28-12
                                                      • 33

                                                      #27
                                                      Originally posted by gauchojake
                                                      Website working PERFECTLY as usual
                                                      Lol yea...they sure have a lot of bugs still left to figure out
                                                      Comment
                                                      • rm18
                                                        SBR Posting Legend
                                                        • 09-20-05
                                                        • 22291

                                                        #28
                                                        Originally posted by TheBigD





                                                        Same issue here...very annoying. CS has no clue either.
                                                        I think people get screwed by leaving .01 of freeplay due to bitcoin deposits not being exact and then it acts like you never finished the first fp.
                                                        Comment
                                                        • deeppckts
                                                          SBR Wise Guy
                                                          • 12-19-12
                                                          • 830

                                                          #29
                                                          If you don't know what you're talking about, like cincinnatikid, then just fukk off and stay in your lane.

                                                          Thanks for the screenshot TheBigD. SAME thing here.

                                                          rm18, that could be, but whenever I've had let's say $250.01 in freeplay and try to bet it, it says I only have $250 not $250.01. Yet another problem with their software. The balances often don't agree.

                                                          Is BOL ever going to fix this, or keep handing out bonuses that you can't actually bet? To make matters worse they added a random $100 freeplay to my account this past week.
                                                          Comment
                                                          • GradyFuson
                                                            SBR High Roller
                                                            • 06-03-17
                                                            • 218

                                                            #30
                                                            Just tried to bang out some drunken golf freeplay bets and and same here. Figure it out BOL, how can you be so clueless??? #GoErnieEls
                                                            Comment
                                                            • BeatTheJerk
                                                              BARRELED IN @ SBR!
                                                              • 08-19-07
                                                              • 31794

                                                              #31
                                                              Originally posted by cincinnatikid513
                                                              guy said he won like 500k and can't figure out a free play bet jfc
                                                              750k last year rather his pockets are heavy as fuk dude.
                                                              Comment
                                                              • deeppckts
                                                                SBR Wise Guy
                                                                • 12-19-12
                                                                • 830

                                                                #32
                                                                No one else with this problem>?>?
                                                                Comment
                                                                • gauchojake
                                                                  BARRELED IN @ SBR!
                                                                  • 09-17-10
                                                                  • 34103

                                                                  #33
                                                                  Here's a guess. The 100$ that they added was maybe for one of the "risk free" bets that they offered and carries different r/o requirements. Their system can't figure out how to segregate the funds and errors out.
                                                                  Comment
                                                                  • deeppckts
                                                                    SBR Wise Guy
                                                                    • 12-19-12
                                                                    • 830

                                                                    #34
                                                                    Had this issue probably 6 weeks now gaucho.

                                                                    It's essentially them not honoring their bonus. BOL just downgraded from A+++ to A until they fix. They would NOT even adjust it and give me cash equivalent, even though they ADMITTED error is on their end.
                                                                    Comment
                                                                    • gauchojake
                                                                      BARRELED IN @ SBR!
                                                                      • 09-17-10
                                                                      • 34103

                                                                      #35
                                                                      That's a bummer.
                                                                      Comment
                                                                      SBR Contests
                                                                      Collapse
                                                                      Top-Rated US Sportsbooks
                                                                      Collapse
                                                                      Working...