The Matchbook awful experiences thread

[The HG]

These technical glitches are unforgivable.

In the same way that if you play at an F book, part of your "risk management" has to be "if I win, what are the chances I will get paid", if you make an offer at Matchbook, part of your risk management has to be "what are the chances the site will go down AGAIN and I will have no idea what bets I actually have on the table, and get burned".

Has anyone ever gotten burned by Matchbook being down? Please share.

[AgainstAllOdds]

Usually if you hang a number and it doesnt get picked up you can settle for 1-3 cents less and get your full amount.

But there has been times where I put one up and the line is shifting and I dont get the price I want....I just move on at that point.

[JBC77]

I have had offers erased when the site when down. I assumed the offer would be put back up when the site went back up. Not the case.

The software stinks. That being said....it's the best lines available for an American. You have to have a few good A backups, thats it.....

[BadFinger]

its frustrating when the site is down but still my favorite place to play. best prices i can find for most of my rl plays in mlb. the site was real slow about 2 hours ago but i got my plays in.

[Kaps]

about 3-4 weeks ago i had about 8k on the sf giants and there system collapsed a about 8:30 cst time and the game was about to start in 30min.....
i got caught onlt able to hedge out of 4k at other books and was forced to play them for 4k......

Thank god this horror story ended up in my favor
but there will be times when it doesnt

[MrX]

I've been fortunate enough never to have had open offers during an outage that lasts 'till game-time.

I've asked this before, but am I really the only one who occasionally logs on to find his balances reading $0.00? After logging out and back in (all the time suffering a minor cardiac event) they are restored to normal.

It's happened to me at least 5 times.

[Santo]

It happens to me frequently too X, so frequently I've stopped worrying about it. I don't even log out/in, it corrects itself in a minute or so normally.

[EddieJones]

Yeah Matchbook needs to upgrade or something. It has moved below CreditWager in my list of solid books.

[Nicky Santoro]

one day this book is going to cost me thousands.. i know it. like for now, i put in a big bet on NYY, and i am not even sure if the bet got in or not, so now i dont even know if i have a bet, so i put in the bet again at WSEX.. so what happens if the bet did go through at matchy when it was back up for 2 seconds.. i dont know, so this could cost me big if NYY lose

this is not right. why should i lose a ton of money on acct of a book always being down like this. i keep asking them to fix their site, but they dont give a sht.


this crap could cost a lot of people big money.

[Kaps]

Yeah Matchbook needs to upgrade or something. It has moved below CreditWager in my list of solid books.

cmon below creditwager ...i wouldnt go to that extreme
they pay fast .....when i do a fedex check it is at my door in 2-3days tops

in order to play at matchbook you must have other outs in the event this happens so you can cover what you have left open in any market
i got caught today heavy minn twins but hedged out at other books which will cost me a little because of juice being higher on boston elsewhere

[EddieJones]

Just goofing. Matchbook is almost guaranteed to never go under. I like that but lately it's been a little glitchy.

[Kaps]

Just goofing. Matchbook is almost guaranteed to never go under. I like that but lately it's been a little glitchy.

ill agree with you on that

[EddieJones]

ill agree with you on that

Hey mods, someone finally agreed with me in here. This place is going soft.

[Kaps]

just got off the phone with them and they will be cancelling all matched bets made after 11:34est ......they are crazy i had two matched bets and thhey are trying to tell me that that they were both made at 11:35est ......totally wrong they were made at least 10min apart from each other

there has to be something done here ....i will not stand for this bullshit

[Kaps]

looks like its working check it out

[Kaps]

nevermind down again

[pico]

matchbook is getting shittier by the day. the day they start chariging 7 dollars for regular post is the day they start to lose a lot of clients. not worth the hassle. i used to have matchbook, and i just got fed up with them and took all my money out to an A book

[Kaps]

I have a pretty strong feeling that matchbook will not be up and running till after the bst/minn and nyy/tb games go final
This rule about cancelling all bets made after 11:34est sounds very fishy to me
I have 4k on minn twins and dont even know if it will be valid or not
All I know is if they are waiting for the game to go final to find out it will be a bloody fukkin masaquer

[Thor4140]

Cant you call your wagers in to this book?

[Nicky Santoro]

i'm starting to really hate this book. this is bullsht.. this site is still down and they have no idea they said when it will be back up..

what a f-ckin joke.

this is costing me a lot of money. i am laying much higher juice.

i've already laid 7 cents more on yankees and 12 cents more on BOS.. they better both win..

[Kaps]

i'm starting to really hate this book. this is bullsht.. this site is still down and they have no idea they said when it will be back up..

what a f-ckin joke.

this is costing me a lot of money. i am laying much higher juice.

i've already laid 7 cents more on yankees and 12 cents more on BOS.. they better both win..

did you place those bets before 11:34est

[Wheell]

i'm starting to really hate this book. this is bullsht.. this site is still down and they have no idea they said when it will be back up..

what a f-ckin joke.

this is costing me a lot of money. i am laying much higher juice.

i've already laid 7 cents more on yankees and 12 cents more on BOS.. they better both win..

You know what? It costs you more Nicky, but you'll be right back at Matchbook when they are up and running BECAUSE they are so much cheaper. They are being DOS'd and that is tough to deal with.

[LT Profits]

Cant you call your wagers in to this book?

No, Matchbook is an exchange, not a traditional sportsbook.

[The HG]

Yeah I saw that 11:34 thing too. It's ridiculous. It turned out that one of my offers DID get matched, a bet I had no intention of keeping - SD at -101. When Matchbook was up again, I cancelled all my other offers, none of which got matched, thankfully and hedged out of the SD bet at +104 on the other side.

But that hedge out was after 11:34 EST. So now it appears that my hedge will cancel, but the original match will stand, a position I never for one second intended to keep. I see now that SD is losing, so I will lose money on this.

Now for full disclosure, only $11 of my offer was matched, so I'll only be out $11. But it could have been a lot more, and one day I'm sure it will be if I keep making offers, which I definitely won't ever again.

All this stuff where you have no idea what bets were matched, what bets will get cancelled, what bets will stick, etc etc, is a complete joke, I don't care what juice you are getting. That's not the way betting is supposed to be, either for fun or for profit.

My days of making offers are over, which is a shame because that's the fun part. Who is making offers for huge amounts, I have no idea, but they must have some kind of special protection against this kind of thing, or they're crazy.

What Matchbook needs to do is when something like this happens, void ALL bets made on that game at ALL times, and notify everyone who had action on that game by email about it.

All this after games have started info that "guess what, if you made a winning bet before 11:34 or a losing bet after 11:34, congratulations. If you made a losing bet before 11:34 or a winning bet after 11:34, see ya wouldn't wanna be ya. And if you somehow made a hedge at Matchbook or somewhere else, because you didn't know what was going on and you got especially burned by that, see ya REALLY wouldn't wanna be ya" business is a joke.

[Stacocakes]

still down for everyone else?
What the hell is happening?I just need to transfer money through it

[Nicky Santoro]

Yeah I saw that 11:34 thing too. It's ridiculous. It turned out that one of my offers DID get matched, a bet I had no intention of keeping - SD at -101. When Matchbook was up again, I cancelled all my other offers, none of which got matched, thankfully and hedged out of the SD bet at +104 on the other side.

But that hedge out was after 11:34 EST. So now it appears that my hedge will cancel, but the original match will stand, a position I never for one second intended to keep. I see now that SD is losing, so I will lose money on this.

Now for full disclosure, only $11 of my offer was matched, so I'll only be out $11. But it could have been a lot more, and one day I'm sure it will be if I keep making offers, which I definitely won't ever again.

All this stuff where you have no idea what bets were matched, what bets will get cancelled, what bets will stick, etc etc, is a complete joke, I don't care what juice you are getting. That's not the way betting is supposed to be, either for fun or for profit.

My days of making offers are over, which is a shame because that's the fun part. Who is making offers for huge amounts, I have no idea, but they must have some kind of special protection against this kind of thing, or they're crazy.

What Matchbook needs to do is when something like this happens, void ALL bets made on that game at ALL times, and notify everyone who had action on that game by email about it.

All this after games have started info that "guess what, if you made a winning bet before 11:34 or a losing bet after 11:34, congratulations. If you made a losing bet before 11:34 or a winning bet after 11:34, see ya wouldn't wanna be ya. And if you somehow made a hedge at Matchbook or somewhere else, because you didn't know what was going on and you got especially burned by that, see ya REALLY wouldn't wanna be ya" business is a joke.

EXACTLY..
THIS FU-CKIN IS BULLSHIT. I ONCE PUT A BIG BET AND THE SITE WENT DOWN 1 MIN LATER, AND I WASN'T SURE IF IT WAS MATCHED.. NOW IT'S TIP OFF AND I HAVE NO IDEA IF I SHOULD PUT THAT BET ELSEHWERE, BUT IF I DID, I MIGHT HAVE DOUBLE THE AMOUNT OF A MAJOR BIG BET HERE. AND NO WAY TO EVER FIND OUT BECUASE MATCHY HAS NO IDEA IF YOUR BET WAS MATCHED WHEN YOU CALL AND ASK..

SO WHAT DO I DO HERE. I AM 50% SURE I HAD IT MATCHED.. SO NOW I AM FCKED.. I DONT PUT THE BET AT ANOTHER BOOK AND GAME WINS AND I END UP HAVING NOTHING ON IT.. F-CK THIS

WHY THE F-CK DONT THEY FIX THIS PROBLEM.. THIS IS NOT RIGHT..ARE THEY THAT CHEAP TO SPEND THE MONEY.

[Pareto]

Yeah I saw that 11:34 thing too. It's ridiculous. It turned out that one of my offers DID get matched, a bet I had no intention of keeping - SD at -101. When Matchbook was up again, I cancelled all my other offers, none of which got matched, thankfully and hedged out of the SD bet at +104 on the other side.

But that hedge out was after 11:34 EST. So now it appears that my hedge will cancel, but the original match will stand, a position I never for one second intended to keep. I see now that SD is losing, so I will lose money on this.

Now for full disclosure, only $11 of my offer was matched, so I'll only be out $11. But it could have been a lot more, and one day I'm sure it will be if I keep making offers, which I definitely won't ever again.

All this stuff where you have no idea what bets were matched, what bets will get cancelled, what bets will stick, etc etc, is a complete joke, I don't care what juice you are getting. That's not the way betting is supposed to be, either for fun or for profit.

My days of making offers are over, which is a shame because that's the fun part. Who is making offers for huge amounts, I have no idea, but they must have some kind of special protection against this kind of thing, or they're crazy.

What Matchbook needs to do is when something like this happens, void ALL bets made on that game at ALL times, and notify everyone who had action on that game by email about it.

All this after games have started info that "guess what, if you made a winning bet before 11:34 or a losing bet after 11:34, congratulations. If you made a losing bet before 11:34 or a winning bet after 11:34, see ya wouldn't wanna be ya. And if you somehow made a hedge at Matchbook or somewhere else, because you didn't know what was going on and you got especially burned by that, see ya REALLY wouldn't wanna be ya" business is a joke.

I disagree. I believe they should state that every bet that was matched should stand. Why should a guy who had made a bet a long time in advance, get his bets cancelled?

But I completely agree that this policy of cancelling bets after a certain time is very problematic. A month ago the same thing happened during a celtics-lakers game. Midway through the game a notice also came, that all bets after a certain time would be cancelled.

How do you know that Matchbook does not look at how much their market makers stand to lose/win before they choose which time to start cancelling wagers?

This policy does question Matchbooks neutrality.

[Kaps]

like i said earlier they are waiiting till the early baseball games are final to figur out where they are at and then they will be up and running.....

[Stacocakes]

Hopefully its back up before the baseball games start.Still about an hour

[Stacocakes]

Looks like its back up

[Kaps]

up and running