Look, I don't mind a book not giving me a bonus, but please tell me BEFORE I deposit my money.
Intertops E-MAILS me their 25% offer (9X).
I sent in $500.
Then get this message back.
Not fair.
Bad policy to announce you are not eligible AFTER you send them money, AFTER they sent you an e-mail stating you were.
Can SBR do anything about this? I don't mind if I can just withdraw my money without penality.
I'll fill out a proper complaint form as well.
Intertops E-MAILS me their 25% offer (9X).
I sent in $500.
Then get this message back.
Thank you for sending us your e-mail.
Please note that Management, on conclusion of the regular audit of accounts, decides if an account has reached the bonus limit or if an account is eligible to receive further bonuses. We are sorry to advise that your account was included in the list of accounts that will not receive further bonuses. Therefore, your request for the NFL Kick off 25% cannot be honored.
We thank you for your understanding in this regard, and apologise for any and all inconvenience this decision may cause.
Sincerely,
Keisha
Please note that Management, on conclusion of the regular audit of accounts, decides if an account has reached the bonus limit or if an account is eligible to receive further bonuses. We are sorry to advise that your account was included in the list of accounts that will not receive further bonuses. Therefore, your request for the NFL Kick off 25% cannot be honored.
We thank you for your understanding in this regard, and apologise for any and all inconvenience this decision may cause.
Sincerely,
Keisha
Bad policy to announce you are not eligible AFTER you send them money, AFTER they sent you an e-mail stating you were.
Can SBR do anything about this? I don't mind if I can just withdraw my money without penality.
I'll fill out a proper complaint form as well.