Hi All,
Fantastic site - a really great resource and community. I have seen something a couple of times in these postings that I'm hoping someone can clarify for me (reasonably new to this).
My question is about the gaming software providers. I *completely* understand all of the many, many reasons that you would not use a turnkey site that any fool could launch without significant finanacial backing. What I don't understand (and I suspect I may be missing something obvious here) is why this community looks to the software vendors to resolve the issues we have with slow payment, etc. If I bought something off eBay and I was ripped off, I wouldn't complain to eBay. I used to work in the software world and it's pretty common for companies to, say, license software that processes ecommerce transactions. The customer licenses that software and then uses it however they like - for good or ill. If they use it to process transactions on some fraudulent transactions, I can't imagine complaining to the software manufacturer that they didn't investigate this customer's background and finanancing and ethics before selling them the software. I suspect that there may be something about how this market works that changes some of these basic assumptions, but I can't figure out what that is. It seems a lot like complaining to Bill Gates because someone writes a ransom note in Word...
Apologies for my ignorance - thanks in advance for your guidance.
Fantastic site - a really great resource and community. I have seen something a couple of times in these postings that I'm hoping someone can clarify for me (reasonably new to this).
My question is about the gaming software providers. I *completely* understand all of the many, many reasons that you would not use a turnkey site that any fool could launch without significant finanacial backing. What I don't understand (and I suspect I may be missing something obvious here) is why this community looks to the software vendors to resolve the issues we have with slow payment, etc. If I bought something off eBay and I was ripped off, I wouldn't complain to eBay. I used to work in the software world and it's pretty common for companies to, say, license software that processes ecommerce transactions. The customer licenses that software and then uses it however they like - for good or ill. If they use it to process transactions on some fraudulent transactions, I can't imagine complaining to the software manufacturer that they didn't investigate this customer's background and finanancing and ethics before selling them the software. I suspect that there may be something about how this market works that changes some of these basic assumptions, but I can't figure out what that is. It seems a lot like complaining to Bill Gates because someone writes a ransom note in Word...

Apologies for my ignorance - thanks in advance for your guidance.