TITANBET VOIDS my BETS!!!

[CdnJoe]

So I made a bunch of bets tonight on the CFL game BC vs SASK...
I bet on BC and placed $91.79 in various bets...

TITANBET voided all my bets made tonight with NO explination during the 4th quarter of the game..
BC was winning by 8 points and went on to win the game....

I am furious that these guys would do this..
I have been using titan off and on for 5 yrs or so...

Can believe they can just screw customer like this..

OF course support is NOT available, they can cancel my winning best but not bother to notify the customers or be around to answer questions..

I HIGHLY advise to AVOID this site...

Can anyone recommend another site that offers bonuses and has poker and sportsbook?
Any SPEEDY payouts...with online bank transfers in for a Canadian customers

Thanks

CdnJoe

[pjesnik24]

I thought they are max 2 years in betting biz

[Duff85]

What were the bets, odds etc?

[CdnJoe]

Sorry, I ment I had been using titan for years, I started playing poker there, you are right titanbet has only been around since 2009.

So I got an email from support stating that my bets had been canceled because they were taken in error after the start of the game...
I am awaiting a response as to what the issue is as normally I can bet right up to near the end of a game, halftime etc...

Here are my bets

03 Nov 23:38	1997003	Single Win	SAS Roughriders @ BC Lions	$10.00	1.90	$10.00	Void
03 Nov 22:05 SAS Roughriders @ BC Lions Over / Under Under (46.5) - Hcap
03 Nov 23:11	1996990	Single Win	SAS Roughriders @ BC Lions	$20.00	1.60	$20.00	Void
03 Nov 22:05 SAS Roughriders @ BC Lions Head to Head BC Lions - Win
03 Nov 23:06	1996988	Single Win	SAS Roughriders @ BC Lions	$36.79	1.60	$36.79	Void
03 Nov 22:05 SAS Roughriders @ BC Lions Head to Head BC Lions - Win
03 Nov 23:05	1996987	Single Win	SAS Roughriders @ BC Lions	$10.00	1.60	$10.00	Void
03 Nov 22:05 SAS Roughriders @ BC Lions Head to Head BC Lions - Win
03 Nov 22:09	1996927	Single Win	SAS Roughriders @ BC Lions	$5.00	1.90	$5.00	Void
03 Nov 22:05 SAS Roughriders @ BC Lions Over / Under Over (46.5) - Hcap
03 Nov 22:08	1996924	Single Win	SAS Roughriders @ BC Lions	$10.00	1.60	$10.00	Void
03 Nov 22:05 SAS Roughriders @ BC Lions Head to Head BC Lions - Win

[CdnJoe]

Well, titan has gotten back to me


On Sun, 04 Nov 2012 22:09:39 +0800, Support Titan Bet wrote:
> Dear Greg,
>
> Thank you for contacting Titan Bet Customer support.
>
> We would like to kindly inform you that your bets were accepted in a
> pre-event market, whereas, since the game was underway they had to be
> placed in the live-betting section of the web-site and the prices
> available on the pre-event market were wrong.
>
> We apologize for the inconvenience and thank you sincerely for your
> understanding.
>
> If you require additional information please contact us at any time.
----------

I am furious with this company, within the last month I also had an additional issue with there site freezing and having a bet entered 2xs in error, I immediately ask for the bet to be canceled as the event had not started but was told that they would not cancel the bet..

Soo if I make an error too bad on me, and if they make and error to bad on me...

Sorry if I am ranty today...

I am looking for a new book, with poker that accepts online bank transactions like an E-payment.
Has a fast easy payout via the same method (Instadbt etc) and services Canadians. With 24/7 customer service if possible and phone in support if needed...

Can anyone please make any recommendations?

[virtozo]

aren't they 'infamous' for cancelling bets?? they were all over SBR with that. AVOID.