Someone deleted my previous thread without explanation. So Im posting again just to inform people about William Hill scams.
At 2012.12.11 I have registered to William Hill and deposited 25eur and send them my national ID for identity age approval. They confirmed it sucessfully,I was fully registered. I played various games. Games include casino games,live casino games,skill games,financial betting,bingo games,vegas games.In about 5 months playing which I played a lot of time and a lot of days at their webpage I went up slowly to 400euros. It's been about two months since William Hill blocked my account. As most of you it happepened when I tried to log in to my account. I've got ACC02 error. I contacted them, asked what is the problem. I been told to send them photocaptured copies of my national ID and a proof of address.When I asked why I can not to log on to my account they did not gave me any reason or information.They blocked my account without a valid reason! Even when I sent them all documents that they been asking,they did not reactivated my account.They wrote me that my account can no longer be re-opened as decided by the Managment. The reason they say that some of terms was violated (section 11.4) ,but I am sure I not violeted anything,I used my account legally and send all the documents needed.After that I contacted them and asked to pay me my outstanding balance.They refused to do that and told me that there is no balance on my account. But I surely know that I had 400eur in my account.I have never made any withdrawls since I registered,but my account was verified to make withdrawl anytime I want. I've complained to IBAS, but they told me to contact Gibraltar gambling commisioner . I've contacted them but they also did not do anything. They told me that they has nothing to investigate here because Willhiam Hill has provided them information that includes I have breached theirs terms and conditions. But neither William Hill, neither Gibraltar gambling commisioner gave me any evidence that I cheated!
I've made a complaint about Gibraltar gambling commissioner Paul Fox incompetent work and now my complaint regarding William Hill will be reviewed by another commissioner. 2 weeks ago I send William Hill email to give me evidence that I cheated or reactivate my account, otherwise I will prosecute them in small claims court. Only after six days I got respond from them that my email "has been forwarded to the relevant department for further assistance". Still no reply from them.
At 2012.12.11 I have registered to William Hill and deposited 25eur and send them my national ID for identity age approval. They confirmed it sucessfully,I was fully registered. I played various games. Games include casino games,live casino games,skill games,financial betting,bingo games,vegas games.In about 5 months playing which I played a lot of time and a lot of days at their webpage I went up slowly to 400euros. It's been about two months since William Hill blocked my account. As most of you it happepened when I tried to log in to my account. I've got ACC02 error. I contacted them, asked what is the problem. I been told to send them photocaptured copies of my national ID and a proof of address.When I asked why I can not to log on to my account they did not gave me any reason or information.They blocked my account without a valid reason! Even when I sent them all documents that they been asking,they did not reactivated my account.They wrote me that my account can no longer be re-opened as decided by the Managment. The reason they say that some of terms was violated (section 11.4) ,but I am sure I not violeted anything,I used my account legally and send all the documents needed.After that I contacted them and asked to pay me my outstanding balance.They refused to do that and told me that there is no balance on my account. But I surely know that I had 400eur in my account.I have never made any withdrawls since I registered,but my account was verified to make withdrawl anytime I want. I've complained to IBAS, but they told me to contact Gibraltar gambling commisioner . I've contacted them but they also did not do anything. They told me that they has nothing to investigate here because Willhiam Hill has provided them information that includes I have breached theirs terms and conditions. But neither William Hill, neither Gibraltar gambling commisioner gave me any evidence that I cheated!
I've made a complaint about Gibraltar gambling commissioner Paul Fox incompetent work and now my complaint regarding William Hill will be reviewed by another commissioner. 2 weeks ago I send William Hill email to give me evidence that I cheated or reactivate my account, otherwise I will prosecute them in small claims court. Only after six days I got respond from them that my email "has been forwarded to the relevant department for further assistance". Still no reply from them.