Anyone has problems logging in to Marathonbet?

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  • vasilli07
    SBR MVP
    • 05-08-11
    • 3955

    #1
    Anyone has problems logging in to Marathonbet?
    My account got suspended for unknown reasons. Then I did a livechat with them, they told me that's because they are having technical problems with their website. Anyone with the same problem?
  • Bleeth
    SBR High Roller
    • 10-10-11
    • 129

    #2
    Working fine for me (if 1 EUR limits can be called fine)
    Comment
    • piwhy78
      SBR Rookie
      • 12-13-13
      • 4

      #3
      Same problem than you on marathonbet , i have the message that account is suspended , i have contact chat , they said big technical problem can take some time to resolve ... many account concerned ...

      Do you have some bug yesterday ? Yesterday some strange things i make a losing bet of 4 euros and they give for that 40 € , and in the night other problem they add 100 € to my account from nowhere ... Moreover i don't make any withdraw , but in waiting i seen 374 € in pending withdrawal i think it will be hard for us to resolve all that problem if everyone have same issue ... Maybe a hack ?


      Edit : For momment they can't give any delay to resolve that
      Comment
      • vasilli07
        SBR MVP
        • 05-08-11
        • 3955

        #4
        Originally posted by piwhy78
        Same problem than you on marathonbet , i have the message that account is suspended , i have contact chat , they said big technical problem can take some time to resolve ... many account concerned ...

        Do you have some bug yesterday ? Yesterday some strange things i make a losing bet of 4 euros and they give for that 40 € , and in the night other problem they add 100 € to my account from nowhere ... Moreover i don't make any withdraw , but in waiting i seen 374 € in pending withdrawal i think it will be hard for us to resolve all that problem if everyone have same issue ... Maybe a hack ?

        Edit : For momment they can't give any delay to resolve that
        Not really a big problem but their payout for winnings were slower than usual. I won my bet for the Brooklyn Nets play but they took about 3 hours or so to pay me. Usually it will just take less than 30 mins or shorter time.
        Comment
        • brankica023
          SBR High Roller
          • 07-27-11
          • 131

          #5
          Same for me.Yesterday late at evening i saw that i am missing 1.5k € and than i find out that they first give me 4 bets that i didnt play for over 13k € after they took that money back and they took all my money from my account.I try live chat but nobody was there,i go to live chat this morning and they say they have tehnical problems and after one hour they locked my account.
          I also have pending withdrawals even i didnt make any withdrawal.
          Comment
          • SportsMushroom
            SBR MVP
            • 09-28-10
            • 4177

            #6
            yeah they got issues alright, doesnt seem like it will be fixed today

            jesus
            Comment
            • SportsMushroom
              SBR MVP
              • 09-28-10
              • 4177

              #7
              Narmy:Hello
              We are currently experiencing technical issues with our website. Our IT department are aware of the issue and are working hard to fix it. Unfortunately I cannot say when this will be resolved. We apologise for the inconvenience.
              Michalis:look, im sick and tired, ive been trying to log into my account for 7 hours, dont give me these excuses, ive never played at any sportsbook that had technical issues for 7 straight hours
              just tell me when i can access my account
              Narmy:I am sorry for this delay.
              Is there anything else I can help you with at this time?
              Michalis:yes, you can tell me when this problem will be fixed
              Narmy:I cannot give a time frame for this.
              Michalis:its been 7 hours, how can you not know?
              Narmy:Because we don't know what the exact technical issues are.
              Therefore, we cannot give you a time frame.
              Michalis:well can i please have my deposit back then?
              Narmy:we cannot process any payments whilst these technical issues are occuring, sorry for the inconvenience.,
              Michalis:so, you cant give me my money back, you wont let me use it and you cant really say when the problem will be fixed?
              Narmy:That is correct.
              Michalis:and you want me to accept that/
              ?
              this is ridiculous




              these douchebags dont even know what the problem is yet, gonna have to deposit with another book now if i want to get some bets in for the weekend
              Comment
              • piwhy78
                SBR Rookie
                • 12-13-13
                • 4

                #8
                Sure situation is really crap at this momment , very bad problem

                But don't be so hard with marathonbet , it is good bookmaker don't have any problem with them in 1 year , But IT technical looks crap this time ...
                Comment
                • SportsMushroom
                  SBR MVP
                  • 09-28-10
                  • 4177

                  #9
                  Originally posted by piwhy78
                  Sure situation is really crap at this momment , very bad problem

                  But don't be so hard with marathonbet , it is good bookmaker don't have any problem with them in 1 year , But IT technical looks crap this time ...

                  they have technical issues all the time, this one just takes the cake

                  its been so many hours since people have lost access to their accounts and these geniouses still dont know what the problem is, which means not even god knows when this will be fixed
                  Comment
                  • piwhy78
                    SBR Rookie
                    • 12-13-13
                    • 4

                    #10
                    works

                    for me problem resolved it reworks
                    Comment
                    • SportsMushroom
                      SBR MVP
                      • 09-28-10
                      • 4177

                      #11
                      Originally posted by piwhy78
                      for me problem resolved it reworks
                      still nothing for me, thanks for the info
                      Comment
                      • SportsMushroom
                        SBR MVP
                        • 09-28-10
                        • 4177

                        #12
                        Originally posted by piwhy78
                        for me problem resolved it reworks
                        dude are you shilling?


                        talked to online support and they still say the same, they dont even know what the problem is or when it will be fixed
                        Comment
                        • piwhy78
                          SBR Rookie
                          • 12-13-13
                          • 4

                          #13
                          Really , but i think they resolve that very slowly , for me it wasn't a big prob
                          Comment
                          • SportsMushroom
                            SBR MVP
                            • 09-28-10
                            • 4177

                            #14
                            still nothing, these jockers dont even seem to know were the problem is, and they are refusing to return my deposit
                            Comment
                            • jjgold
                              SBR Aristocracy
                              • 07-20-05
                              • 388189

                              #15
                              works fine
                              Comment
                              • vasilli07
                                SBR MVP
                                • 05-08-11
                                • 3955

                                #16
                                Ok, I can log into my account now.
                                Comment
                                • lakersno1
                                  SBR Hustler
                                  • 03-29-13
                                  • 84

                                  #17
                                  Originally posted by Bleeth
                                  Working fine for me (if 1 EUR limits can be called fine)

                                  same sh*t for me...i got limited in 2 weeks time. The funny part is that i LOST MONEY in that period, over 1K EUR...i couldnt believe i got limited while i lost money...LOL....

                                  forget about marathonbet guys...they suck
                                  Comment
                                  • brankica023
                                    SBR High Roller
                                    • 07-27-11
                                    • 131

                                    #18
                                    still nothing for me,anybody else can access their account who was locked for last 24 hours?
                                    Comment
                                    • SportsMushroom
                                      SBR MVP
                                      • 09-28-10
                                      • 4177

                                      #19
                                      yeah still nothing for me for the last 24 hours
                                      Comment
                                      • Bleeth
                                        SBR High Roller
                                        • 10-10-11
                                        • 129

                                        #20
                                        Originally posted by lakersno1
                                        forget about marathonbet guys...they suck
                                        Yep, but it was a gamblers dream while it lasted.
                                        Comment
                                        • ouzoun
                                          SBR Sharp
                                          • 10-21-12
                                          • 322

                                          #21
                                          Mine still closed.
                                          Comment
                                          • lakersno1
                                            SBR Hustler
                                            • 03-29-13
                                            • 84

                                            #22
                                            Originally posted by Bleeth
                                            Yep, but it was a gamblers dream while it lasted.
                                            yeah, thank God they limited me a week ago and i withdraw all the money from there....now i see all guys getting fu*ked....wow
                                            Comment
                                            • SportsMushroom
                                              SBR MVP
                                              • 09-28-10
                                              • 4177

                                              #23
                                              2 days still no access to my account

                                              and they are refusing to return my deposit
                                              Comment
                                              • brankica023
                                                SBR High Roller
                                                • 07-27-11
                                                • 131

                                                #24
                                                Account reopen but i dont have any funds on it,they still say tehnical issues.
                                                Can anybody of you repeat bets at live betting,after my first bet its 0 for few minutes.
                                                Comment
                                                • Bleeth
                                                  SBR High Roller
                                                  • 10-10-11
                                                  • 129

                                                  #25
                                                  Originally posted by brankica023
                                                  Account reopen but i dont have any funds on it,they still say tehnical issues.
                                                  Can anybody of you repeat bets at live betting,after my first bet its 0 for few minutes.
                                                  There's no repeat betting for me since i got limited to 1EUR. Guess they're scared i'll be making a few hundred 1eur bets
                                                  Comment
                                                  • brankica023
                                                    SBR High Roller
                                                    • 07-27-11
                                                    • 131

                                                    #26
                                                    Any news from anybody?My balance is still on 0,its 3rd day and they cant fix the problem.
                                                    Comment
                                                    • lakersno1
                                                      SBR Hustler
                                                      • 03-29-13
                                                      • 84

                                                      #27
                                                      Originally posted by Bleeth
                                                      There's no repeat betting for me since i got limited to 1EUR. Guess they're scared i'll be making a few hundred 1eur bets
                                                      same here...awful bookie....dont waste your time opening account!!!
                                                      Comment
                                                      • Digo
                                                        SBR Wise Guy
                                                        • 01-21-12
                                                        • 563

                                                        #28
                                                        It's working fine here.
                                                        Comment
                                                        • SportsMushroom
                                                          SBR MVP
                                                          • 09-28-10
                                                          • 4177

                                                          #29
                                                          yeah havent been able to use my account for last 3 days, jesus christ, they think they gonna survive this?

                                                          if they werent such a big company id think they run away with peoples money

                                                          website down again, website always with trouble, down atleast a few minutes every day since i started using them, loads of errors

                                                          I like them but sheesh if you cant bet when you need to what good are they
                                                          Comment
                                                          • Foxy Dread
                                                            SBR Hustler
                                                            • 04-03-13
                                                            • 55

                                                            #30
                                                            Marathonbet has been fine for me all weekend, balance and bets as they should be.

                                                            With regards Marathon limiting I've won enough money there to have got me limited with many european bookmakers but Marathon haven't limited me. In fact as far as I can tell they seem to have adopted a similar model to pinnacle with limits increasing as game time approaches. Also similar to Pinnacle if you bet upto the limit after about 15 minutes you can bet again. If you bet on the major sports and leagues the limits are good, if you bet on something minor they are understandably much lower a day in advance, that's fair enough in my opinion.
                                                            Comment
                                                            • zoloto
                                                              SBR Rookie
                                                              • 04-25-13
                                                              • 16

                                                              #31
                                                              Originally posted by Foxy Dread
                                                              In fact as far as I can tell they seem to have adopted a similar model to pinnacle with limits increasing as game time approaches. .
                                                              And my limits decreasing as the end of my account approaches
                                                              Comment
                                                              • lakersno1
                                                                SBR Hustler
                                                                • 03-29-13
                                                                • 84

                                                                #32
                                                                get the hell out of here while you can!!!
                                                                Comment
                                                                • SportsMushroom
                                                                  SBR MVP
                                                                  • 09-28-10
                                                                  • 4177

                                                                  #33
                                                                  4 days gone, still no access to my funds

                                                                  fk them
                                                                  Comment
                                                                  • Marathonbet_help
                                                                    SBR Rookie
                                                                    • 12-20-13
                                                                    • 1

                                                                    #34
                                                                    Hello,

                                                                    We experienced some technical issues which affected some customers’ accounts. One of the issues was that customers were credited twice for a bet return so as a precaution these accounts were blocked while we corrected balances. This was to avoid customers using funds which would later need to be reclaimed.

                                                                    We have been very apologetic towards all customers who have contacted for the inconvenience.

                                                                    Kind regards,

                                                                    Niall
                                                                    Comment
                                                                    • horja1
                                                                      SBR Hall of Famer
                                                                      • 01-13-11
                                                                      • 5646

                                                                      #35
                                                                      Originally posted by Marathonbet_help
                                                                      Hello,

                                                                      We experienced some technical issues which affected some customers’ accounts. One of the issues was that customers were credited twice for a bet return so as a precaution these accounts were blocked while we corrected balances. This was to avoid customers using funds which would later need to be reclaimed.

                                                                      We have been very apologetic towards all customers who have contacted for the inconvenience.

                                                                      Kind regards,

                                                                      Niall
                                                                      nice to see MarathonBet at least posting some explanation
                                                                      Comment
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