My account got suspended for unknown reasons. Then I did a livechat with them, they told me that's because they are having technical problems with their website. Anyone with the same problem?
Same problem than you on marathonbet , i have the message that account is suspended , i have contact chat , they said big technical problem can take some time to resolve ... many account concerned ...
Do you have some bug yesterday ? Yesterday some strange things i make a losing bet of 4 euros and they give for that 40 € , and in the night other problem they add 100 € to my account from nowhere ... Moreover i don't make any withdraw , but in waiting i seen 374 € in pending withdrawal i think it will be hard for us to resolve all that problem if everyone have same issue ... Maybe a hack ?
Edit : For momment they can't give any delay to resolve that
Same problem than you on marathonbet , i have the message that account is suspended , i have contact chat , they said big technical problem can take some time to resolve ... many account concerned ...
Do you have some bug yesterday ? Yesterday some strange things i make a losing bet of 4 euros and they give for that 40 € , and in the night other problem they add 100 € to my account from nowhere ... Moreover i don't make any withdraw , but in waiting i seen 374 € in pending withdrawal i think it will be hard for us to resolve all that problem if everyone have same issue ... Maybe a hack ?
Edit : For momment they can't give any delay to resolve that
Not really a big problem but their payout for winnings were slower than usual. I won my bet for the Brooklyn Nets play but they took about 3 hours or so to pay me. Usually it will just take less than 30 mins or shorter time.
Same for me.Yesterday late at evening i saw that i am missing 1.5k € and than i find out that they first give me 4 bets that i didnt play for over 13k € after they took that money back and they took all my money from my account.I try live chat but nobody was there,i go to live chat this morning and they say they have tehnical problems and after one hour they locked my account.
I also have pending withdrawals even i didnt make any withdrawal.
Narmy:Hello
We are currently experiencing technical issues with our website. Our IT department are aware of the issue and are working hard to fix it. Unfortunately I cannot say when this will be resolved. We apologise for the inconvenience.
Michalis:look, im sick and tired, ive been trying to log into my account for 7 hours, dont give me these excuses, ive never played at any sportsbook that had technical issues for 7 straight hours
just tell me when i can access my account
Narmy:I am sorry for this delay.
Is there anything else I can help you with at this time?
Michalis:yes, you can tell me when this problem will be fixed
Narmy:I cannot give a time frame for this. Michalis:its been 7 hours, how can you not know? Narmy:Because we don't know what the exact technical issues are. Therefore, we cannot give you a time frame.
Michalis:well can i please have my deposit back then?
Narmy:we cannot process any payments whilst these technical issues are occuring, sorry for the inconvenience., Michalis:so, you cant give me my money back, you wont let me use it and you cant really say when the problem will be fixed? Narmy:That is correct.
Michalis:and you want me to accept that/
?
this is ridiculous
these douchebags dont even know what the problem is yet, gonna have to deposit with another book now if i want to get some bets in for the weekend
Sure situation is really crap at this momment , very bad problem
But don't be so hard with marathonbet , it is good bookmaker don't have any problem with them in 1 year , But IT technical looks crap this time ...
they have technical issues all the time, this one just takes the cake
its been so many hours since people have lost access to their accounts and these geniouses still dont know what the problem is, which means not even god knows when this will be fixed
Working fine for me (if 1 EUR limits can be called fine)
same sh*t for me...i got limited in 2 weeks time. The funny part is that i LOST MONEY in that period, over 1K EUR...i couldnt believe i got limited while i lost money...LOL....
Account reopen but i dont have any funds on it,they still say tehnical issues.
Can anybody of you repeat bets at live betting,after my first bet its 0 for few minutes.
Account reopen but i dont have any funds on it,they still say tehnical issues.
Can anybody of you repeat bets at live betting,after my first bet its 0 for few minutes.
There's no repeat betting for me since i got limited to 1EUR. Guess they're scared i'll be making a few hundred 1eur bets
Marathonbet has been fine for me all weekend, balance and bets as they should be.
With regards Marathon limiting I've won enough money there to have got me limited with many european bookmakers but Marathon haven't limited me. In fact as far as I can tell they seem to have adopted a similar model to pinnacle with limits increasing as game time approaches. Also similar to Pinnacle if you bet upto the limit after about 15 minutes you can bet again. If you bet on the major sports and leagues the limits are good, if you bet on something minor they are understandably much lower a day in advance, that's fair enough in my opinion.
We experienced some technical issues which affected some customers’ accounts. One of the issues was that customers were credited twice for a bet return so as a precaution these accounts were blocked while we corrected balances. This was to avoid customers using funds which would later need to be reclaimed.
We have been very apologetic towards all customers who have contacted for the inconvenience.
We experienced some technical issues which affected some customers’ accounts. One of the issues was that customers were credited twice for a bet return so as a precaution these accounts were blocked while we corrected balances. This was to avoid customers using funds which would later need to be reclaimed.
We have been very apologetic towards all customers who have contacted for the inconvenience.
Kind regards,
Niall
nice to see MarathonBet at least posting some explanation