Bodog cancelled my wager 2 hours after I won

[degenerate bum]

Edit by SBR: Bodog credited the player with a bonus of $31 in good faith, which would've been the winnings on a $100 bet at the correct odds of -325.

This was a clear human error, and probably the best example because this wasn't some 20 cent misclick, a player NOT to score was paying +325 in an NHL game. Their customer service team at Bodog will also reach out to him to explain NHL betting markets and what transpired with this erroneous prop line.

_______________


Here is the bet.

Dec 1, 2015
7:06 PM

#627324698
Placed by Web

Single #627324698
Hockey - NHL - Will Lars Eller (MON) score a goal in the game?
Columbus Blue Jackets @ Montreal Canadiens
No 0.0 (+325) Dec 1, 2015 7:30 PM

Outcome: Canceled
Date settled: Dec 2, 2015 1:39 AM


I placed a wager on a hockey prop before the hockey game last night. I monitored my bet throughout the night and it wasn't cancelled before or after the hockey game, I have a screenshot of the bet in open bets before it was settled at 2 am as cancelled. Bodog never notified me they cancelled the bet. I complained to them and they sent me this e-mail.


We're contacting you regarding the settlement of your wager with details below:

SETTLED SINGLE #627324698 (Voided) (Placed by web)
Hockey - NHL - Will Lars Eller (MON) score a goal in the game? - Match
Columbus Blue Jackets @ Montreal Canadiens
No +325, Dec 01/15@7:30p (Void)
Must play for action
Risked CA$ 100.00 to win CA$ 325.00

We apologize for any inconvenience this may have caused you. The wager was cancelled due to line error as the correct line should have been -325. As per our Sports Betting Rules: "A bet shall be deemed invalid when it is a bet on an obvious line error."

For more information, click the link below:

https://www.bodog.eu/help/general-betting-rules

If there's anything else we can help you with, please let us know.

I've been sports betting for a while and have never had to deal with anything like this. Could I please get some unbiased perspective from you guys? I told them that I thought this set a dangerous precedent because bets taken as action shouldn't be retroactively canceled. I believe they shouldn't have posted the line if they didn't want me betting on it. Also from the link they sent me in the e-mail;

7. You can't cancel, change, or modify your bet in any way once it has been received and accepted by Bodog Poker, Casino and Sportsbook. As you are solely responsible for your account transactions, review all bet details for any mistakes, errors or omissions before placing a bet.


This applies to the player but perhaps the book should "REVIEW ALL BET DETAILS FOR ANY MISTAKES, ERRORS OR OMISSIONS" So between rules 7 and 8 it can be said that: You can't cancel, change or modify a your bet in ay way once it has been received and accepted by Bodog. But bodog can.

I hope there aren't sports book apologists that are going to tell me I'm wrong. I've held up to my end of the bargain, and they aren't going to pay me. Anybody know what books I can visit that aren't going to pull shady shit on me? 5Dimes, Bodog are out of the question for me. (Unless bodog pays me which they already said they won't)

Thanks for your time guys.

[larco15]

Is this a joke?

[degenerate bum]

I don't know if you're poking fun at me or at bodog.

No it's not a joke.

Am I in the wrong? This is the only place I could think to come to be told if I have a leg to stand on or not. To me it's fairly simple that I placed a wager on a game that was listed. I should be paid.

I'm here to be educated and to discuss this. I don't want to deal with type of crap again. I've never been involved in a bet that was cancelled.

[VeggieDog]

Sounds like you're S.O.L. Instead of just cancelling the bet, maybe you can get them to change the bet to -325 and pay you the winnings from that. Not an ideal solution, but something is better than nothing. Sorry this happened to you. Good luck in the future.

[Optional]

I don't bet NHL player to score props but +325 sounds more likely than -325 to me.

Has to be an error or more to the story...


If you fill in a complaint form I am sure SBR can help work outs what's up for you http://www.sportsbookreview.com/sportsbook-complaint/

[Optional]

I don't know if you're poking fun at me or at bodog.

No it's not a joke.

Am I in the wrong? This is the only place I could think to come to be told if I have a leg to stand on or not. To me it's fairly simple that I placed a wager on a game that was listed. I should be paid.

I'm here to be educated and to discuss this. I don't want to deal with type of crap again. I've never been involved in a bet that was cancelled.

If it was an error and the price was switched the way they claim it is fine for them to cancel the bet.

But as it is after the game they should at lest pay you the correct odds.



Is -325 really the correct odds for the bet is thefirst question to answer.

[degenerate bum]

"I don't bet NHL player to score props but +325 sounds more likely than -322 to me."

So they can cancel any bet retroactively and deem it as an error? Where do you draw the line? Seems kind of dangerous that such a big book will take your small winnings back hours after you won. This is industry standard?

[degenerate bum]

the bet I made was +325. Is that what the line was supposed to be? I don't know what it was supposed to be. -325 seems like it would have been more accurate then +325. I will have to concede to defeat if this is industry standard. I'm just floored that books can reverse bets they took as action. They didn't cancel the bet even though it was made 25 minutes prior to the puck dropping.

[Optional]

the bet I made was +325. Is that what the line was supposed to be? I don't know what it was supposed to be. -325 seems like it would have been more accurate then +325. I will have to concede to defeat if this is industry standard. I'm just floored that books can reverse bets they took as action. They didn't cancel the bet even though it was made 25 minutes prior to the puck dropping.

If the line was switched from - to + then they have the right to cancel.

As it is after the game they should at least pay at the correct odds.

Fill in a complaint form and SBR might be able to argue a full payout is warranted due to the timing.


For future reference, some books have been known to close your account for betting on obvious bad lines. It's a lose lose situation anyway... you never know if you will be paid if you win and you can still lose all your bet.

[VeggieDog]

If you had lost the bet I wonder if they would have cancelled it after the fact and returned your $100.

[degenerate bum]

I wasn't trying to take your quote out of context. What I was trying to communicate after your quote is "So if there is an error in the betting line, they can retroactively take away winnings on a bet you have made? And this is industry standard?"

You didn't ask me the question three times. I responded to your question in my last post. I told you that I would guess that -325 would me more accurate than +325. I don't want to turn this into a pissing contest, I just want to discuss this.

[degenerate bum]

"If you had lost the bet I wonder if they would have cancelled it after the fact and returned your $100"

I wonder this myself. There is no way to know. Too many double standards in this situation. I think bodog should just pay me back instead of telling me "sorry, we screwed up the line. We figured it out after the game and after you won, oh yeah you didn't get paid for it either".

But from what I gather from this thread I'm SOL and this isn't an isolated incident.

[Optional]

I updated my post you are referring to as i made it before seeing your message. Please recheck.

[degenerate bum]

"Fill in a complaint form and SBR might be able to argue a full payout is warranted due to the timing."

I will fill in a complaint. Thanks for the help

[degenerate bum]

"I updated my post you are referring to"

Pulling a bodog eh? lmao jk jk

[EVfollower]

It was an obvious bad line however waiting until way after the game to cancel isn't industry standard.

They should pay you based on -325 but also offer a consolation amount for the hassle and their mistake. My thoughts would be pay 2x the winnings so roughly $60-$70.

[degenerate bum]

"It was an obvious bad line however waiting until way after the game to cancel isn't industry standard.

They should pay you based on -325 but also offer a consolation amount for the hassle and their mistake. My thoughts would be pay 2x the winnings so roughly $60-$70."

It's funny because I talked to someone else who is fuming and also made the same bet. They didn't cancel his until 10:00 AM today apparently, haha.

[Optional]

If you had lost the bet I wonder if they would have cancelled it after the fact and returned your $100.

If nobody had bet the winning side it may never get looked at and be automatically graded a loss.

Which is why hitting bad lines is a lose - lose situation.

But when they do cancel one side they also cancel the other. We know this because we don't see threads with people posting examples of it ever. Just players assuming books somehow do this commonly without being caught out.

[degenerate bum]

"Which is why hitting bad lines is a lose - lose situation."

Trust me if I knew I couldn't have won, I never would have would have wagered, lol. I don't bet hockey props ever, I was just looking at the lines with my buddy who loves hockey and figured +325 was a great line for Eller not to score. I thought the line for Eller to score could be that way because there was some variable they calculated in. I didn't even know there was such a thing as bad lines until I read this thread. I've made probably over 2000 sports bets.

[Optional]

"Which is why hitting bad lines is a lose - lose situation."

Trust me if I knew I couldn't have won, I never would have would have wagered, lol. I don't bet hockey props ever, I was just looking at the lines with my buddy who loves hockey and figured +325 was a great line for Eller not to score. I thought the line for Eller to score could be that way because there was some variable they calculated in. I didn't even know there was such a thing as bad lines until I read this thread. I've made probably over 2000 sports bets.

Honestly, they probably are not going to believe that. Especially if there is a list of props and all the other players offered are -odds. :\ And quite frankly when you said you had monitored the bet through play my first thought was that you obviously knew there was a problem.

But don't worry about that. We all do this once until we learn the issues with it. They might show some compassion if SBR approach them and it's a 'first offense' situation.

[degenerate bum]

This was my first time betting a hockey prop. The Eller prop was the very first one in player props, I only saw that one and I believe it was Pacioretty to score/not score listed directly below. I saw that Eller was way more likely to score than Pacioretty, Pacioretty paid like +175 or +225 or something to score and Eller was listed at -325 to score. I don't think bodog cares if I'm truly ignorant or if I was hunting for soft lines. I didn't even know these books did this, and that betting on a line offered is "committing an offence".

How rare are these situations? Do these books really mess up lines all the time? I didn't realize this is a common thing.

[degenerate bum]

I filed an official complaint with SBR. I don't like saying negative things about Bodog because the book has been real good for me the last 10 years. We'll see how they handle this. I will let you all know what the end result is for any curious parties. Thanks.

[relaaxx]

great to have Sbr look into this for you. this is what's best about SBR. fill out the complaint. they will get the answers you need. rather you agree with them is another thing. i would trust SBR's opinions on who is right or wrong on things like this 100% of the time.

[shaunovery]

Line looks correct to me as he selected no

[shaunovery]

Error

[trytrytry]

seems like a misline

[shaunovery]

seems like a misline

Yep is a bad line , nhl player to score is about 6/4 depending on the player

Tavares tonight is +125 to score and -190 not too score

[jjgold]

you have zero case

move on kid or get out of the game

Looks like you took a shot at book

[degenerate bum]

Thanks for the feedback guys. I didn't take a "shot" at anything. I bet on a line that I thought was good. I wasn't trying to screw the book over doing anything devious. I thought my bet would be honoured. I thought that the line was legitimate. After reading more today I've come to the conclusion that bodog legitimately did probably post the + and - backwards. I'm not an expert at making lines, I thought I was getting good value, so I bet.

The alarming part for me is that it can be reversed so far after the event finished and I got nothing, just reimbursed. Where is the evidence that Bodog wouldn't have charged me if I had made the opposite bet? Of course there is no way for them to prove that to me, but it does leave the question unanswered.

I know this could be a contentious point. But, I believe it's a dangerous precedent to have top ranked sports books cancelling bets hours after they've already taken place. This statement is for the sake of discussion. I ultimately think I won't get anything but I think they should pay out my winning ticket. I'm not trying to convince you that I'm going to get paid under the rules that are in place. That link that bodog provided me with has the rules laid out and they are very vague. If they want to stick it to you under those rules they can. I'm not saying that they would, but that they have the capabilities.

[degenerate bum]

Let's say Bodog has lines for UFC Pettis vs Alvarez.

I bet Alvarez -240 instead of Pettis +310

Bodog can cancel my winning ticket 2 hours after the fight and say Alvarez was supposed to be +240 instead?

[PunisherIND]

Let's say Bodog has lines for UFC Pettis vs Alvarez.

I bet Alvarez -240 instead of Pettis +310

Bodog can cancel my winning ticket 2 hours after the fight and say Alvarez was supposed to be +240 instead?

realistically, pettis +310 would get smashed and they would cancel the bets before the event.

in your case, there probably wasnt enough action on the line to alert them to the line error.

[degenerate bum]

"realistically, pettis +310 would get smashed and they would cancel the bets before the event."

Yeah I understand that. I'm just saying they have the capability to reverse the action. It could be -145, +120 between two lower level fighters and they still have the right to reverse the bet if they deem it a misline.

[tb1984]

I filed an official complaint with SBR. I don't like saying negative things about Bodog because the book has been real good for me the last 10 years. We'll see how they handle this. I will let you all know what the end result is for any curious parties. Thanks.

So, you've been sportsbetting for 10 years, and this is your first time that you've seen a line error?

[unusialsusp5]

lars ellers score about an average of 1 goal every 5 games for a few years now. to think you could make a bet at + 3.25 for him not to score is an obvious error. you have no case. my tony source says he nearly split a gut laughing about this when he saw this today. not only would he have cancelled the bet (he says) he would have suspended your account if you filed a complaint with him.

[degenerate bum]

"So, you've been sportsbetting for 10 years, and this is your first time that you've seen a line error?"

Yeah it is.

Judging by the consensus here I guess I'm in the wrong. This is the first time I've went through anything like this. If I had even heard of a line error before maybe I wouldn't have been so miffed initially.

I guess I have to chalk this one up to learning. I guess I'm just upset I lost.