Ok... but this is the last time. You have already had this explained multiple times but appear to be a know-it-all who refuses to listen/believe.
SBR Forum posted here that it is a normal KYC situation and you need to comply. <-- Decades of direct experience in these matters.
The agent helping you has obviously told you BetUS are in the right and you should call too.
You are wrong about Euro books only ever asking for documents. I can assure you that European books very often require phone verification. Probably at 10 to 20 times the rate offshore books like BetUS do. In fact maybe 50 times more often.
I dont see any lie from BetUS... just because a frontline CS agent says a payment is being processed does not preclude the payment/security department from conducting KYC.
You have no grounds to stand on and nothing to complain about.
If you are a woman who owns her own account then it should be no problem at all to speak with them and answer whatever questions they come up with. They wont warn you what they are first to help you train someone. And it will likely take no more than 3 minutes and you will be on your way with your 30 bucks.
I am sorry that the rules apply to you the same as everyone else. Your ignorance that this is normal is no excuse for your attitude though.
