PROBLEMS AT BODOG.EU (withdrawal Frozen)

[DaveAaron]

Bodog has suspended my account pending an investigation into "suspicious activity" ?!

has this happened to any one of recent ?

My account is conveniently at 11,000$ Cad, and my wagers were solely on MLB baseball,
I have about 3-4 deposits of 1500 CAD, and this is the first time ive attempted a withdrawal
i am very concerned,
whom is the best persons/lawyer/intermediary to contact,
any help would be appreciated, thank you,


On Fri, May 19, 2017 at 5:01 PM, <verification@bodog.eu> wrote:

Hello Aaron,

Your account has been temporarily disabled after we found suspicious activity in your account. Your account is currently under investigation. In order for us to continue with our investigation, we require that you attach and e-mail a piece of signed photo identification. If your listed address is different than the address on your identification, we ask that you please include a utility bill no older than three (3) months old, showing your name and full address. Please allow approximately 24-48 hours for us to process your documentation. Once your documentation has been verified, an e-mail notification will be sent to you with further instructions. Please scan and email the documentation to email provided below.

Regards,
Bodog Security
verification@bodog.eu
1-877-263-6422

[Optional]

It's quite normal to be asked for ID like this. The suspicious activity bit does sound bad but at least they are only asking for ID confirmation. Could mean they suspect you have multiple accounts or are working with another account to circumvent betting limits or something along those lines. If you know that isn't the case I'd send the ID and see what happens, rather than looking for a lawyer at this point.

You can also submit an official sportsbook complaint form and have an SBR dispute analyst take a look too.

[DaveAaron]

hi optional

i have filled out a complaint,
mr rossi got back to me, but he has not replied since as to a follow up contact to bodog

Is there a manager or telephone number i can call at SBR ? the site is advertising bodog as legit,

what kind of legit book, doesnt contact the player for 17 days,and freezes the account with 11,000 , without as to an explanation why ,

[Optional]

I'm sure Matt will get back to you again as soon as he has any info Dave. The people we deal with are often on Mon-Fri hours too.

[DaveAaron]

thanks Opt,


im waiting patiently

[DaveAaron]

verdict to be posted soon

[DaveAaron]

first off, THANK YOU TO SBR, for following up, a mr rossi at SBR contacted me back, good job !!

secondarily, the investigation has concluded, However,
they voided 7 selective winning bets !! in amounts of near 3000$
not just on may 22, as described herein below , but on may 18 as well,
i am very disappointed,

an accepted wager, and paid out wager, only to be VOIDED 2 weeks later, ?!
i would not consider to be a reliable worlds top 10 book , and 'A' rated at SBR

full disclosure below,



Hello Aaron

The investigation into your account has concluded. We have re-enabled your account; however, we’re writing to inform you that your wagers involving Toronto Blue Jays @ Atlanta Braves on May 18th have been identified as past post wagers. As a result, the wager has been settled as 'No Action', and the associated winnings have been removed from your account.

The specific rule governing this situation is Rule #6 in the Bodog Live Rules - Rules Common to All Sports, and is as follows: 3. All lines determined to have been available past post will be settled "No Action". If you wish to read this rule for yourself, please click the following link: https://www.bodog.eu/help/live-betting-rules

Also, after a careful deliberation and investigation, our Book Managers have decided to adjust your wagering limits in our Live software which may vary from market to market. We assure you we didn't make this decision in haste. Should this this decision mean we do not meet your needs as a Sportsbook, please contact our Customer Service Department and we'll be happy to process a withdrawal for your current balance. Our Customer Service Team is available by e-mail at service@bodog.eu 24/7 to help if you need anything else.

Regards,
Bodog Investigations
service@bodog.eu

Unsettled Single (Win)
Baseball - MLB (5th) Total Runs O/U
Atlanta Braves @ Toronto Blue Jays
Under - L5I 2.5 (-325) , May 16, 2017 4:07 PM



Risked CAD 1,500.00 To win CAD 461.54

Settled Single (Void)
Baseball - MLB (5th) Total Runs O/U
Atlanta Braves @ Toronto Blue Jays
Under - L5I 2.5 (-325) , May 16, 2017 4:07 PM (Loss)



Risked CAD 1,500.00 To win CAD 461.54

----------------------------------------

Unsettled Single (Win)
Baseball - MLB (8th) Total Runs O/U
Atlanta Braves @ Toronto Blue Jays
Under - L8I 1.5 (-425) , May 16, 2017 4:07 PM (Win)



Risked CAD 1,500.00 To win CAD 352.94

Settled Single (Void)
Baseball - MLB (8th) Total Runs O/U
Atlanta Braves @ Toronto Blue Jays
Under - L8I 1.5 (-425) , May 16, 2017 4:07 PM (Win)



Risked CAD 1,500.00 To win CAD 352.94

---------------------------------

incredulously , may 16th& 17th's losing wagers, was not considered void huh ? just the winners they choose to void,

May 17, 2017
8:06 PM
Ref: 1705749088688

Settled Single (Loss)
Baseball - MLB (1st) Total Runs O/U
Toronto Blue Jays @ Atlanta Braves
Under - L1I 1.5 (-315) , May 17, 2017 7:35 PM (Loss)



Risked CAD 1,800.00 To win CAD 571.43

----------------------------------------------------

May 16, 2017
5:45 PM
Ref: 1705748858375

Settled Single (Loss)
Baseball - MLB (5th) Total Runs O/U
Atlanta Braves @ Toronto Blue Jays
Under - L5I 2.5 (-325) , May 16, 2017 4:07 PM (Loss)



Risked CAD 1,500.00 To win CAD 461.54

-------------------------------------


Thank you all for your posts, just goes to show you, if you go 8 of your last 9 wagers with wins, and your account is now profitable, dont be surprised to get clipped as i have been this day
#bodog #bovada #isWhatItIs