betonline- does this hockey total include overtime? (based on rules listed)

[bubba]

07:10 AM

59601

Germany

+2

-110

o

+599

o

Ov

5

+107

o

59602

Canada

-2

-110

o

-299

o

Un

5

-127

o

59603

Draw

+578

o

HOCKEY RULES

• [*=left]For wagering purposes, a hockey game becomes official after fifty-five (55) minutes of play.
  [*=left]Game must be played on scheduled date and site.
  [*=left]Wagering on the game includes overtime and penalty shootout, (unless otherwise stated). For games that require a shootout, only one goal will be awarded to the winning team when determining the final score regardless of how many goals are scored during the shootout round.
  Wagering will be accepted by either:
  • [*=left]Money Line, e.g. Team A -160 or Team B +140
    [*=left]Handicap (Puck Line), e.g. -1.5 +140 and +1.5 -160
    [*=left]Total goals scored, e.g. Over 5.5 -110 or Under 5.5 -110
  
  
  [*=left]Third period lines in hockey DO NOT include overtime.

GRAND SALAMI

• [*=left]If any game is suspended or cancelled before it becomes official, after fifty-five (55) minutes of play, the grand salami will be no action.
  [*=left]Grand Salami must be bet before the first game begins.

NHL Futures

• [*=left]All Conference and Championship wagers are considered action. In the case of a shortened season or any other unforeseen event, the winner of said wagers is determined by the NHL. Whoever the NHL deems the winner is the winner for wagering purposes. If no winner is determined by NHL, all wagers are considered NO ACTION AND ALL MONIES ARE REFUNDED.

AHL

• [*=left]Wagering on AHL games does not include overtime and penalty shootouts

Player Props

• [*=left]For player match up props bets, all the quoted players must compete at some stage of the game for bets to have action.

NHL Divisional Odds To Win

• [*=left]Teams must play at least 77 games in the regular season for wagers to have action. In the case of a split season and 77 games are played, the team with best aggregate record will be deemed the winner. If two or more teams are tied with best the aggregate record they will both be considered winners, and will pay off at 50% OF THE ORIGINAL ODDS. In a divisional tie in a non-split season the winner is determined by the NHL tiebreaker procedure. Whoever the NHL deems the winner via its tiebreaker rules is the winner for wagering purposes.

International/European Ice Hockey including IHF World Championship Hockey

• [*=left]Hockey Rules as above apply.
  [*=left]Wagering can be via handicap or 3-way moneyline with a tie option; if 3 way prices are offered, bets will be settled based on the score at the end of regulation time and excluding overtime, if played, unless otherwise stated on an individual event.
  [*=left]Moneyline wagering on the game includes overtime and penalty shootout. For games that require a shootout, only one goal will be awarded to the winning team when determining the final score regardless of how many goals are scored during the shootout round.Series Betting
  
  
  • [*=left]Bets are void if the statutory number of games (according to the respective governing organizations) are not completed or are changed.
  
  For any instances not discussed here, Las Vegas wagering rules apply.

[TT22]

Based on the rules the total should include overtime.

[bubba]

Are you positive? I would agree but the fact that it's next to a 3 way line doesn't change anything? I hope you are right as I have over 4 on us/Canada last night and it's graded a push

[moojoo]

Should be graded as Win. If it was 3 way line it would be l
Loss.
Unless stated otherwise this bet should include OT.
Did you bet live,maybe it was stated OT not included.

[TT22]

Seems pretty clear to me. Only 3 way lines are regulation only, The total is a 2 way line and should include overtime.

They seem to mostly copy Pinnacle on these, and Pinnacle do not include overtime on international hockey, so it could be that Betonline is just being sloppy here.

[bubba]

Seems pretty clear to me. Only 3 way lines are regulation only, The total is a 2 way line and should include overtime.

They seem to mostly copy Pinnacle on these, and Pinnacle do not include overtime on international hockey, so it could be that Betonline is just being sloppy here.

It was bet before the game. Looked just like line above. Dread dealing with their customer service but I'll give it a try later

[Alfa1234]

HOCKEY RULES

• [*=left]Wagering on the game includes overtime and penalty shootout, (unless otherwise stated). For games that require a shootout, only one goal will be awarded to the winning team when determining the final score regardless of how many goals are scored during the shootout round.

International/European Ice Hockey including IHF World Championship Hockey

• [*=left]Hockey Rules as above apply.
  [*=left]Wagering can be via handicap or 3-way moneyline with a tie option; if 3 way prices are offered, bets will be settled based on the score at the end of regulation time and excluding overtime, if played, unless otherwise stated on an individual event.

Dubious at best...they should fix this immediately. 3-way line was offered so score excluding overtime counts (nothing is mentioned about totals so you can assume it includes totals), yet the rule above that says it's including overtime as it's an international game.

Basically they can grade this whatever way they want and if they don't want to pay it out, they won't based on the rules. Either way is ok according to their own rules. This is not acceptable for an A grade book. Rules are there to take away any doubt, not create doubt.

[Optional]

It was bet before the game. Looked just like line above. Dread dealing with their customer service but I'll give it a try later

Email is better than live chat for bet grading problems. So they have time to pass it on to someone else.

And if you can't get anywhere, shoot in a Sportsbook Complaint form and SBR should be able to reach out to them and find out an answer swiftly.

[bubba]

Email is better than live chat for bet grading problems. So they have time to pass it on to someone else.

And if you can't get anywhere, shoot in a Sportsbook Complaint form and SBR should be able to reach out to them and find out an answer swiftly.

I have actually found both email and chat to be both so unacceptable in getting wagers corrected at Betonline. I hate phone calls (largely cause I can't document what they say) but it has been by best option there in the past.

[Optional]

I have actually found both email and chat to be both so unacceptable in getting wagers corrected at Betonline. I hate phone calls (largely cause I can't document what they say) but it has been by best option there in the past.

Just shoot in a form then.

I didn't bet Olympic hockey totals there to be 100% sure but that same layout would be reg time for the 1X2 straight bets and inc OT for handicap and totals for NHL. And I'd be thinking I was betting Over 5 inc OT there.

[Ian]

I'm dealing with this same issue. I had over 4 1/2 in the women's gold medal game. The score was 2-2 in regulation and the shootout made it 3-2 USA. They graded it as a loss, even though as per their rules it went over. I've already emailed CS and will report back here what they say.

Pretty shady for an "A" book.

[bubba]

I'm dealing with this same issue. I had over 4 1/2 in the women's gold medal game. The score was 2-2 in regulation and the shootout made it 3-2 USA. They graded it as a loss, even though as per their rules it went over. I've already emailed CS and will report back here what they say.

Pretty shady for an "A" book.

When did you place your wager? I saw the total as 4 at betonline (with different prices(-130 over to -180 over about) basically all day yesterday every time I looked. Not that I looked so carefully.

[Ian]

When did you place your wager? I saw the total as 4 at betonline (with different prices(-130 over to -180 over about) basically all day yesterday every time I looked. Not that I looked so carefully.

I actually didn't place it with betonline, I placed it with their clone sportsbetting.ag The bet was accepted at 12:38 PM on 2/20. 4 1/2 +105

[bubba]

I actually didn't place it with betonline, I placed it with their clone sportsbetting.ag The bet was accepted at 12:38 PM on 2/20. 4 1/2 +105

Interesting.

[bubba]

They are sticking to their guns telling me it's a 3 way line and it's clear overtime not included

[moojoo]

How can O/U 4.5 be a 3 way line. How can there be push in 3 way line. 3 way line= 1,x,2.
If you bet over 4 in 3 way line,scoribg 4 goals mean that you lost your bet!

[bubba]

How can O/U 4.5 be a 3 way line. How can there be push in 3 way line. 3 way line= 1,x,2.
If you bet over 4 in 3 way line,scoribg 4 goals mean that you lost your bet!

They are saying because there was a 3 way moneyline on the match, the total doest include overtime. I disagree and everyone here does too (I think). But that's what they told me.

[moojoo]

So basically they say if 1 market was 3 way all others are too,even tho they have just 2 ways.

[Optional]

They are saying because there was a 3 way moneyline on the match, the total doest include overtime. I disagree and everyone here does too (I think). But that's what they told me.

Leave it to your SBR agent to handle I think. Doesn't sound like you are getting anywhere.


For NHL they list totals and pucklines in the same market with the 2 way ML and then have a totally separate market for just the 3 way Reg Time match result.

For International matches, where they do not offer a 2 way line, they list the 3 way alongside the puckline and totals in the one market.

I think this catches out their graders sometimes.

[pinnerpsk]

Most books only count overtime for the NHL. Also based on that line of over 5 +107 it doesn't count overtime.

[bubba]

Most books only count overtime for the NHL. Also based on that line of over 5 +107 it doesn't count overtime.

5dimes has both (as the do with nhl), heritage has just with overtime i believe. So everyone who says it includes overtime is wrong? just asking, i dont know.

I have filed a complaint.

[bubba]

BTW as a general rule, just put on the ticket crystal clear rules. You know some players wager international hockey every 4 years, no more. If you intend not to have overtime on totals, put it on the ticket when placing a wager. Makes it easier for everyone involved.

Or at least have it clearly in your rules that you dont have people reading it and still thinking it should include overtime if the intention is not to.

[big joe 1212]

OT does not count at Bookmaker for Olympic hockey. They clearly state "Regulation Time Only" on the odds.
Not sure about the other books.

[littlekona]

I’m not sure on Betonline but every book I use for international hockey it’s always regulation only OT does not count its like soccer...only nhl is different

[bubba]

They have now given me the money in my account as if the game went over. I still have not gotten a proper answer on what there rules are intended. So i have no clue if overtime is included for the games on the board tonight. So thanks for paying me betonline. I will post here if/when they clarify what the rule actually is.

[bubba]

Any time you see a 3 Way Line which offers the DRAW, these will be graded in Regulation Time only. Our Line Managers did state they would add a Comment on each for clarification and in some cases, offer a 2 Way Line also.

[bubba]

Friday, Feb 23, 2018 - Olympics Men Game

02:40 AM

59653

OAR

-1½

-110

-350

Ov

5½

+140

59654

Czech Republic

+1½

-110

+290

Un

5½

-160

07:10 AM

59651

Germany

+2

-120

+375

Ov

5½

+150

59652

Canada

-2

+100

-450

Un

5½

-170

Friday, Feb 23, 2018 - Olympics Men Game

02:40 AM

59653

OAR

-1½

-110

-350

Ov

5½

+140

59654

Czech Republic

+1½

-110

+290

Un

5½

-160

07:10 AM

59651

Germany

+2

-120

+375

Ov

5½

+150

59652

Canada

-2

+100

-450

Un

5½

-170

Looks like they took away the 3 way line so totals for tonight would include overtime (although at 5.5 it doesnt matter). still slightly confused. what if they have a 3 way line and 2 way line on the same hockey event. does that never happen?

[cyclingbettor]

if 3 way prices are offered, bets will be settled based on the score at the end of regulation time and excluding overtime, if played, unless otherwise stated on an individual event.

Personally, I would interpret that to mean if a 3 way line is offered on the money line, then the corresponding spread and total would also be for regulation time only. Seeing as the only thing that would make any sense to have a 3 way line is the money line. But, it is unclear at best.

what if they have a 3 way line and 2 way line on the same hockey event.

Presumably the 3 way and 2 way lines would be on different rows, in which case I would expect the spread and total associated with the 3 way line to be regulation only, and the spread and total associated with the 2 way line to include overtime. But, once again, not exactly crystal clear.

[Ian]

I'm dealing with this same issue. I had over 4 1/2 in the women's gold medal game. The score was 2-2 in regulation and the shootout made it 3-2 USA. They graded it as a loss, even though as per their rules it went over. I've already emailed CS and will report back here what they say.

Pretty shady for an "A" book.

I actually didn't place it with betonline, I placed it with their clone sportsbetting.ag The bet was accepted at 12:38 PM on 2/20. 4 1/2 +105

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Sportsbetting.ag made it right and adjusted my account for the amount bet and the winnings. Good luck to others in the same spot.

[gilbert91016]

Its just like a soccer match.

[bubba]

Its just like a soccer match.

I don't bet much soccer but I was under the impression overtime is never included for soccer(anywhere?). Betonline is saying overtime is included for hockey unless there is a 3 way line listed. So the lines I listed above are international hockey and do include overtime.

[Alfa1234]

I don't bet much soccer but I was under the impression overtime is never included for soccer(anywhere?). Betonline is saying overtime is included for hockey unless there is a 3 way line listed. So the lines I listed above are international hockey and do include overtime.

The extra time (additional few mins after each game) is always included for soccer. Overtime (if an elimination game ends in a draw and 30min overtime is played, like Champions league games or cup games) is never included.

[milwaukee mike]

looks like a gift was given grading some of those overs as a win

for international hockey, those shouldn't include OT... only book i can remember that used to include OT was bovada and they would always grade it wrong anyway

[moojoo]

The extra time (additional few mins after each game) is always included for soccer. Overtime (if an elimination game ends in a draw and 30min overtime is played, like Champions league games or cup games) is never included.

Wrong. When you bet who will progress to next round or win cup even penalties are included.

[SBR Forum]

BetOnline paid players on both sides of the total in question since it was a little unclear. Moving forward simply hover over the green Info button to see whether or not a game includes overtime.