I have been patient with this Sports Book because I have an affiliate program going on with them through my twitter account. However after tonight I have come to my final straw.
Multiple times over the past few weeks I have had issues with intertops's live betting.
They will change the order of their betting lines - and the lines are constantly updating, so you can only get a fresh line if you hit the refresh button on your browser.
A few weeks ago I was attempting to make a bet on a tennis match and they switched the "Match Winner" spot to the "Set 3 Game 9 Winner" spot - so as I am sitting and trying to make a bet as the line is constantly locking and I am constantly having to refresh my browser to get the line to unlock - So finally I get the line unlocked and make a substantial bet - only to find out after sitting there for 15 minutes trying to get a line - that they switched the spot of "Match Winner" to "Set 3 Game 9 Winner" - causing me to pick the wrong line and lose my bet.
I know it's probably half my fault for not looking at the title of my line - but the way it's set up seems almost intentional. You sit there trying and trying to get a decent line - refreshing and refreshing - and as soon as the lines come unlocked - they switch the order of the lines and cause you to screw up and click the wrong bet.
But that's not all
During the Olympics I was making a killing on team totals in Women's and Men's hockey - on multiple occasions Intertops had the games up on their live betting schedule and as soon as the game would start - the game would disappear from their schedule and would be unavailable for the remainder of the evening. Now for the first few preliminary games they were offering the games - but then as time went on and as the games became more and more important - they stopped offering live lines - and not as if they were just simply not offering the line - but they would have it up on their live betting schedule and then as soon as the game would start - it would disappear from the games list.
They didn't offer any live wagering for the gold medal women's game, the Canada Men's quarter final game vs Finland, the Canada vs Germany semi final game - or the GOLD MEDAL GAME.
For the Gold Medal Women's game once again - they had the game up on the live-wagering schedule, and as soon as the game started it disappeared.
The only time that they fixed this issue was in the middle of the Canada/Finland qtr final game - the odds magically appeared in the middle of the second period.
I found this to be extremely irritating and totally amateur for a SportsBook that has an 'A' rating on SBR. A sports book that approached ME to be apart of their affiliate program.
-- Finally, tonight. --
This has happened on numerous occasions but tonight was the most evident incident where I felt major shenanigans were at play.
St. Mary's is down double digits to BYU in the WCC Semi-Final game. The line is hanging at -8.5 BYU while they are up by 12 with about 6 minutes left in the 2nd half. As I am trying to pull the trigger on -8.5 BYU @ 1.85, the live-wagering is locking up and not allowing me to make a wager. Then as I am refreshing - the game pops up but without any lines and it says "Betting Stopped" - again, this is with just under 10 minutes to go in the 2nd Half. I would understand this happening with like 2 minutes to go in the game - or if there were a major foul that was being reviewed - but nothing of the sort was happening - the game was in full swing and they simply pulled the lines off the board - after refreshing again for another few minutes - with 6 minutes left in the game the odds reappear and BYU is now a -6.5 favorite. I go to pull the trigger again on BYU -6.5 and the live-odds lock up - I hit refresh and it gives me a blank white screen - "We are currently under a routine maintenance period, we are sorry for any inconvenience." As I feel that this was total BS - I start smashing the refresh button again and again and after about a minute and a half in game time - the game pops back up - and again with "Betting Stopped"
BYU wins by 12 and I am left with money in my hands ready to wager and this garbage in-play betting feed robs me of what would have been a WIN for me.
--
Now mind you - I understand that this is apart of the industry and that some sites have worse connections in different regions of the world. However, when the server error message comes up it always says a different city. "Chicago" or "New Jersey" or "Montreal" - I live in Toronto. There shouldn't be this many errors based on the region. I would understand if there server was based in Cyprus or Lithuania, but it's not.
This is something that has been happening on a consistent basis since I signed up with them in January. I would get "Betting Stopped" messages in the middle of the Australian Open as soon as a favorite would start losing - or as soon as an underdog would start making a come back - and then sure enough I would get this error message telling me "server not available" - only for a couple minutes and then the site would come back up once said match was getting back to being predictable.
I feel like as soon as the lines start getting too competitive for them - they are pulling their lines and if they are taking in too much action - they pull the in-game odds - and if there is still too much action or too much of an unpredictable outcome - they will simply just pull the plug on the server wherever that action is coming in and wait until their algorithm can catch up to what's happening - then the site comes back.
Not only that - but sometimes they will simply just not offer odds if a game starts getting hairy - if a team starts making a mad come back - they'll simply just pull the lines and on the side bar you can see the odds - but if you click the actual game it will show the game with no odds available - if you click the side bar odds and get it into your bet slip - the line will show up but it will tell you "Betting Stopped" underneath the odds you grabbed.
I have been a customer on many - many different Sportsbooks. B365, SportsInteraction, WilliamHill, BetDSI, BoDog, etc. and I have had my fair share of frustrations based on simple line adjustments or technical difficulties - but nothing like this - I know shenanigans when I see them and this is pure and simply - crooked shenanigans.
I am making a formal complaint to Intertops about this - If I am not given a proper explanation - I will be withdrawing my bankroll from their site - and pulling my affiliation program with them.
I advise everyone here not to deal with Intertops - I know they are a sponsor of alot of the content that SBR puts up and that's why I initially signed up with them - but this has gone on far too long.
I will go back to my local Sportsbook in Canada - SportsInteraction, they are not perfect - but they run a far better in-game betting site and don't pull shady shenanigans.
---
P.S.
Their vig is 15% most of the time - they hang market consensus lines that should be at 1.91 but throw them up at 1.85 - again, that's if you're lucky to even catch the line if it doesn't lock up or kick you out of the site.
Anyways - stay away from Intertops.
Thanks for letting me vent.
Multiple times over the past few weeks I have had issues with intertops's live betting.
They will change the order of their betting lines - and the lines are constantly updating, so you can only get a fresh line if you hit the refresh button on your browser.
A few weeks ago I was attempting to make a bet on a tennis match and they switched the "Match Winner" spot to the "Set 3 Game 9 Winner" spot - so as I am sitting and trying to make a bet as the line is constantly locking and I am constantly having to refresh my browser to get the line to unlock - So finally I get the line unlocked and make a substantial bet - only to find out after sitting there for 15 minutes trying to get a line - that they switched the spot of "Match Winner" to "Set 3 Game 9 Winner" - causing me to pick the wrong line and lose my bet.
I know it's probably half my fault for not looking at the title of my line - but the way it's set up seems almost intentional. You sit there trying and trying to get a decent line - refreshing and refreshing - and as soon as the lines come unlocked - they switch the order of the lines and cause you to screw up and click the wrong bet.
But that's not all
During the Olympics I was making a killing on team totals in Women's and Men's hockey - on multiple occasions Intertops had the games up on their live betting schedule and as soon as the game would start - the game would disappear from their schedule and would be unavailable for the remainder of the evening. Now for the first few preliminary games they were offering the games - but then as time went on and as the games became more and more important - they stopped offering live lines - and not as if they were just simply not offering the line - but they would have it up on their live betting schedule and then as soon as the game would start - it would disappear from the games list.
They didn't offer any live wagering for the gold medal women's game, the Canada Men's quarter final game vs Finland, the Canada vs Germany semi final game - or the GOLD MEDAL GAME.
For the Gold Medal Women's game once again - they had the game up on the live-wagering schedule, and as soon as the game started it disappeared.
The only time that they fixed this issue was in the middle of the Canada/Finland qtr final game - the odds magically appeared in the middle of the second period.
I found this to be extremely irritating and totally amateur for a SportsBook that has an 'A' rating on SBR. A sports book that approached ME to be apart of their affiliate program.
-- Finally, tonight. --
This has happened on numerous occasions but tonight was the most evident incident where I felt major shenanigans were at play.
St. Mary's is down double digits to BYU in the WCC Semi-Final game. The line is hanging at -8.5 BYU while they are up by 12 with about 6 minutes left in the 2nd half. As I am trying to pull the trigger on -8.5 BYU @ 1.85, the live-wagering is locking up and not allowing me to make a wager. Then as I am refreshing - the game pops up but without any lines and it says "Betting Stopped" - again, this is with just under 10 minutes to go in the 2nd Half. I would understand this happening with like 2 minutes to go in the game - or if there were a major foul that was being reviewed - but nothing of the sort was happening - the game was in full swing and they simply pulled the lines off the board - after refreshing again for another few minutes - with 6 minutes left in the game the odds reappear and BYU is now a -6.5 favorite. I go to pull the trigger again on BYU -6.5 and the live-odds lock up - I hit refresh and it gives me a blank white screen - "We are currently under a routine maintenance period, we are sorry for any inconvenience." As I feel that this was total BS - I start smashing the refresh button again and again and after about a minute and a half in game time - the game pops back up - and again with "Betting Stopped"
BYU wins by 12 and I am left with money in my hands ready to wager and this garbage in-play betting feed robs me of what would have been a WIN for me.
--
Now mind you - I understand that this is apart of the industry and that some sites have worse connections in different regions of the world. However, when the server error message comes up it always says a different city. "Chicago" or "New Jersey" or "Montreal" - I live in Toronto. There shouldn't be this many errors based on the region. I would understand if there server was based in Cyprus or Lithuania, but it's not.
This is something that has been happening on a consistent basis since I signed up with them in January. I would get "Betting Stopped" messages in the middle of the Australian Open as soon as a favorite would start losing - or as soon as an underdog would start making a come back - and then sure enough I would get this error message telling me "server not available" - only for a couple minutes and then the site would come back up once said match was getting back to being predictable.
I feel like as soon as the lines start getting too competitive for them - they are pulling their lines and if they are taking in too much action - they pull the in-game odds - and if there is still too much action or too much of an unpredictable outcome - they will simply just pull the plug on the server wherever that action is coming in and wait until their algorithm can catch up to what's happening - then the site comes back.
Not only that - but sometimes they will simply just not offer odds if a game starts getting hairy - if a team starts making a mad come back - they'll simply just pull the lines and on the side bar you can see the odds - but if you click the actual game it will show the game with no odds available - if you click the side bar odds and get it into your bet slip - the line will show up but it will tell you "Betting Stopped" underneath the odds you grabbed.
I have been a customer on many - many different Sportsbooks. B365, SportsInteraction, WilliamHill, BetDSI, BoDog, etc. and I have had my fair share of frustrations based on simple line adjustments or technical difficulties - but nothing like this - I know shenanigans when I see them and this is pure and simply - crooked shenanigans.
I am making a formal complaint to Intertops about this - If I am not given a proper explanation - I will be withdrawing my bankroll from their site - and pulling my affiliation program with them.
I advise everyone here not to deal with Intertops - I know they are a sponsor of alot of the content that SBR puts up and that's why I initially signed up with them - but this has gone on far too long.
I will go back to my local Sportsbook in Canada - SportsInteraction, they are not perfect - but they run a far better in-game betting site and don't pull shady shenanigans.
---
P.S.
Their vig is 15% most of the time - they hang market consensus lines that should be at 1.91 but throw them up at 1.85 - again, that's if you're lucky to even catch the line if it doesn't lock up or kick you out of the site.
Anyways - stay away from Intertops.
Thanks for letting me vent.
That's really weird.