Hello,First of all , thank you for this forum and also especially Optional for his continuous support.
I know that I had to be careful before choosing 1xbet. but right now , I can only wait with proofs to try getting this rectified
This is regarding a T20 Cricket bet ( regarding total runs scored ) I made on feb 21st . between australia and england with a large amount for my standards .This match could not be completed as there was rain .(http://www.espncricinfo.com/series/1...eport/1072322/) Hence the totals bet which I have placed cannot be determined as full match was not played and was reduced more than 5 overs . This is in the article 9.15.6 of 1xbet rules . The market was definitely not determined yet as the game was under progress when it started to rain .According to 1xbet. It has to be void and my stake has to be refunded. But they have termed it as loss. It is the same rules with every bookmaker such as bet365 too. 20 overs were not completed and hence it has to be void.I have been trying to contact their customer care who have no idea regarding the rules and just ridiculously say " match result is officially announced " whereas my bet is entirely different.
Highly disappointed with this book who have no intention of understanding their rules .Thank you.
I know that I had to be careful before choosing 1xbet. but right now , I can only wait with proofs to try getting this rectified
This is regarding a T20 Cricket bet ( regarding total runs scored ) I made on feb 21st . between australia and england with a large amount for my standards .This match could not be completed as there was rain .(http://www.espncricinfo.com/series/1...eport/1072322/) Hence the totals bet which I have placed cannot be determined as full match was not played and was reduced more than 5 overs . This is in the article 9.15.6 of 1xbet rules . The market was definitely not determined yet as the game was under progress when it started to rain .According to 1xbet. It has to be void and my stake has to be refunded. But they have termed it as loss. It is the same rules with every bookmaker such as bet365 too. 20 overs were not completed and hence it has to be void.I have been trying to contact their customer care who have no idea regarding the rules and just ridiculously say " match result is officially announced " whereas my bet is entirely different.
Highly disappointed with this book who have no intention of understanding their rules .Thank you.