Parimatch - avoid them!

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  • Cyril
    SBR High Roller
    • 01-23-09
    • 245

    #1
    Parimatch - avoid them!
    I'm registered on few sportsbooks (mostly European), but this one is by far the worst. Please do not waste your time, nerves, and money there. Here is my experience.From the second day I joined they limited me to 10$ max bet on 99% of the matches. After a month of occasional betting (less than 10 bets, and some rejected ones), and even being in loss (around half of my funds), they limited me to 1$ (ONE US DOLLAR!) max bet for every pick. Ridiculous. And all that restrictions for a bankroll of couple of hundred USD. Imagine if I was in profit, or had more funds what they would do? How are people supposed to bet with 1$ or 10$ max bets, and not waste their time? Is that a "polite" way to say "you are not welcomed here" to their customers? I guess it is. In short, their robotic answer was that they can literally do whatever they want with limits for users and sport events without notice, quoting some rule from their Terms of service. Having no choice, I made a Skrill withdrawal for my remaining funds there. On their Skrill withdrawal page they clearly state: "This method of payment does not include transfer fee." (it is still on their page: https://www.parimatch.com/en/withdrawal.html?method=6) and I had the full withdrawal amount on the order, but guess what? On my account history page it says that I am charged 5% commission?! Why? The robotic and impolite chat support agent quoted me again some ToS rules, claiming that they can do whatever they want with commissions, limits, bets, withdrawals etc. Pretty much this is their answer to every question you may have. Instead of apologizing for the confusion, the support chat agent didn't seemed to care at all. I have screenshots from everything I described above. How in the world are they still allowed to be a sportsbook? And I suspect that they organize people to give positive reviews on some sites, because they are far from the score they have. Also they are among the busiest bookies according to traffic rankings. But how people bet with these ridiculous amounts?
  • Winpro
    SBR High Roller
    • 01-29-08
    • 140

    #2
    Hi! I use to place bets on tennis matches there for a long time. My limits to win $100 per ITF bet are fine for me. Deposits and withdrawals by Skrill were always free of charge. Don't mind what did they limit you for. Perhaps for your betting style.
    Comment
    • Superama
      SBR Hustler
      • 05-08-18
      • 73

      #3
      Originally posted by Winpro
      Hi! I use to place bets on tennis matches there for a long time. My limits to win $100 per ITF bet are fine for me. Deposits and withdrawals by Skrill were always free of charge. Don't mind what did they limit you for. Perhaps for your betting style.
      How can you place 100 per bet in ITF's on Parimatch? I can only place 45 euros in every sport there from day one. I guess they don't have the same standards for different clients.
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 60674

        #4
        It sounds like they profile people from other books/skins in a network.
        .
        Comment
        • Cyril
          SBR High Roller
          • 01-23-09
          • 245

          #5
          I guess it is my betting style. But as I said, I was far from being in profit when they limited me to 1$ max bet.

          About the withdrawal fee. It is not about those few dollars, but about honesty. Luckily I was testing them with couple of hundred dollars only.
          Comment
          • deljuve
            SBR Rookie
            • 03-04-19
            • 4

            #6
            Parimatch is confiscating money, avoid them! They also without explanation confiscated money. Despite I used account for more than a year and all was good. I passed two verification meantime. Despite all that they confiscated money and that was because i was winning.
            Comment
            • ZAMAZA
              SBR Hustler
              • 05-27-19
              • 69

              #7
              I'll be away from Parimatch.

              Thanks.
              Comment
              • galt88
                SBR Rookie
                • 08-20-19
                • 28

                #8
                I have only good experience with them , they pay me every occasion.
                Comment
                • Cantoner
                  SBR Rookie
                  • 04-27-19
                  • 41

                  #9
                  Originally posted by Optional
                  It sounds like they profile people from other books/skins in a network.
                  Sorry it's bit too late to ask, are the likes of 1xbet and 22 bet same network as them?
                  Comment
                  • moojoo
                    SBR Wise Guy
                    • 09-02-16
                    • 938

                    #10
                    Parimatch is solid book,but they slash limits. But they dont stiff people. One of oldest trustworthy Russian books.
                    Comment
                    • Optional
                      Administrator
                      • 06-10-10
                      • 60674

                      #11
                      Originally posted by Cantoner
                      Sorry it's bit too late to ask, are the likes of 1xbet and 22 bet same network as them?
                      No, not connected as far as I know.
                      .
                      Comment
                      • moojoo
                        SBR Wise Guy
                        • 09-02-16
                        • 938

                        #12
                        Parimatch have no connection with scam books like 1xbet. Parimatch go hand in hand with Fonbet,Betcity top Russian shops. Now they slash limits its up to them,but not cheaters.
                        Comment
                        • paulll
                          SBR High Roller
                          • 06-05-19
                          • 130

                          #13
                          Looks like Parimatch is not from Russia
                          Comment
                          • paulll
                            SBR High Roller
                            • 06-05-19
                            • 130

                            #14
                            Originally posted by moojoo
                            Parimatch have no connection with scam books like 1xbet. Parimatch go hand in hand with Fonbet,Betcity top Russian shops. Now they slash limits its up to them,but not cheaters.
                            Check out info on the botton of their site.

                            Payment agent - VINCEZA LTD. PARI - MATCH SERVICES (CY) LIMITED.
                            Adress: Christodoulou Hatzipavlou 199, Office 4A, 4th Floor, 3936 Limassol, Cyprus
                            Comment
                            • craftbrewer
                              SBR High Roller
                              • 08-07-18
                              • 181

                              #15
                              Originally posted by paulll
                              Looks like Parimatch is not from Russia
                              Originally Parimatch was a Ukrainian book. But they also have a Russian license. So they are operating both in Ukraine and Russia.
                              The fact that they have an offshore address means nothing. It is a Ukrainian-Russian book.
                              Comment
                              • alex ranck
                                SBR Rookie
                                • 06-16-20
                                • 2

                                #16
                                parimatch A spotter par excellence Monument and scam

                                After the profit started, they froze my account and sent them real identification documents, but they ignore the response, get away from it
                                Comment
                                • jaceq1
                                  SBR Rookie
                                  • 08-20-20
                                  • 4

                                  #17
                                  How long does the verification proces takes?

                                  They have a license from https://www.curacao-egaming.com/ someone wrote to them?
                                  Last edited by jaceq1; 08-26-20, 01:49 PM.
                                  Comment
                                  • Optional
                                    Administrator
                                    • 06-10-10
                                    • 60674

                                    #18
                                    Originally posted by jaceq1
                                    How long does the verification proces takes?

                                    They have a license from https://www.curacao-egaming.com/ someone wrote to them?
                                    from a few hours up to about a week is not abnormal.
                                    .
                                    Comment
                                    • jaceq1
                                      SBR Rookie
                                      • 08-20-20
                                      • 4

                                      #19
                                      Im waiting 2 weeks...
                                      I wrote yesterday to Curacao eGaming and today:

                                      "Thank you for contacting Curaçao eGaming.

                                      We have copied in the Operator representative to handle your complaint.
                                      The Operator in copy is requested to provide you and Curaçao eGaming with an update regarding this particular complaint, no later than 7 days of this notice, in order to remain compliant.

                                      Please note that this must be the only communication thread on the matter. Any other threads or channels of communication will be ignored. It is also mandatory to keep all recipients in the thread at all times.
                                      Awaiting the Operator’s response.
                                      Best Regards"

                                      I suggest you write to Curacao. If you don't write, they won't know there's a problem with f....ing Parimatch
                                      Last edited by jaceq1; 08-27-20, 03:25 AM.
                                      Comment
                                      • lonnie55
                                        SBR MVP
                                        • 04-08-16
                                        • 2689

                                        #20
                                        @jaceq1 Congrats. Getting a reply from a Curacao licensor almost equals winning the jackpot in the lottery.
                                        Comment
                                        • jaceq1
                                          SBR Rookie
                                          • 08-20-20
                                          • 4

                                          #21
                                          Originally posted by lonnie55
                                          @jaceq1 Congrats. Getting a reply from a Curacao licensor almost equals winning the jackpot in the lottery.
                                          First small win. We'll see what's next
                                          Comment
                                          • jaceq1
                                            SBR Rookie
                                            • 08-20-20
                                            • 4

                                            #22
                                            € 2,600 has disappeared from my Parimatch account

                                            Here is the Parimatch answer:
                                            "Thank you for contacting Parimatch!Your account did not pass verification in accordance with paragraph 80.4 of the company rules: " The Betting Company reserves the right to invalidate the concluded agreement (including the bets placer before or after the beginning of the event), refuse to fulfill obligations under such an agreement (including refuse to pay any winnings) or from the return of any placed bet if it was determined that:
                                            • one Client has several game accounts (multiple registrations, multi-accounts), including under a new name. The Betting company does not recommend two or more Clients to place bets from the same IP address (one device, local network);
                                            • one Client uses the data of other persons to register new gaming accounts, including his family members;
                                            • bets are made by a group of Clients acting in collusion, in order to circumvent the restrictions established by the Betting company;
                                            • the Client is suspected of using any software that automates the process of setting rates;
                                            • uses a game account to play in arbitration situations;
                                            • the gaming account is not used for betting and other products offered by the Betting company;
                                            • loyalty programs are abused."

                                            I have not broken any point of the rules
                                            Comment
                                            • Optional
                                              Administrator
                                              • 06-10-10
                                              • 60674

                                              #23
                                              Ugh. You are welcome to send in a Sportsbook Complaint form, but from previous experience with Parimatch they will just say our regulator has already ruled on this matter if you have already been through that route :\
                                              .
                                              Comment
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