All BetDSI Problems

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  • jasonr1988
    SBR Rookie
    • 12-07-18
    • 4

    All BetDSI Problems

    i just made an account with bet dsi.... deposited 500usd and then tried to log in and now says my account has been suppressed? could it be because i just made the account today and they need time to verify me? the deposit was a debit card.

    thanks guys
  • Optional
    Moderator
    • 06-10-10
    • 60284

    #2
    It's difficult to know.

    Have you asked them yet?

    Comment

    • JoeCool20
      SBR MVP
      • 05-31-18
      • 4440

      #3
      Originally posted by jasonr1988
      i just made an account with bet dsi.... deposited 500usd and then tried to log in and now says my account has been suppressed? could it be because i just made the account today and they need time to verify me? the deposit was a debit card.

      thanks guys






      I don't know what "suppressed" means, but I just got paid by them, so they do pay.


      However, what I got paid was about 4% less than my balance.


      So I guess I paid an "unadvertised fee" of 4% for my payout! LOL



      The worst part was that RIGHT during the time that they paid me, (check the btc chart on THUR)



      the price of btc dropped about 7% during the 2+ hours it took for the transaction to get done!



      So first they shanked me by paying me 4% less, and then btc tanked 7% before I was able to get it out of Btc!



      So I got 11% less than I requested!



      LOL Just my luck!
      Last edited by JoeCool20; 12-08-18, 12:44 AM.

      Comment

      • jasonr1988
        SBR Rookie
        • 12-07-18
        • 4

        #4
        I emailed them and waiting for response. Thanks for the help, I was just checking on here to see if anyone had a similar issue.

        Comment

        • jasonr1988
          SBR Rookie
          • 12-07-18
          • 4

          #5
          yeah... I noticed a fairly large fee on my fiat deposit, I believe it was like 40 bucks or more out of 500usd.

          Comment

          • JoeCool20
            SBR MVP
            • 05-31-18
            • 4440

            #6
            Yeah the payout took a week, because you have to respond to an email with the same BTC address that you used on the payout screen on the website. I didn't know this because they never sent me an email.

            I never got an email, and hell yes I looked in my spam folder too. So I had to send THEM an email after it took me 6 days through live chat to find out the email address a week later!
            It's so funny because If they had REALLY sent me an email last week, then I would have made about 5% on Btc instead of losing 7% because it took until this week!

            Comment

            • Optional
              Moderator
              • 06-10-10
              • 60284

              #7
              Originally posted by jasonr1988
              I emailed them and waiting for response. Thanks for the help, I was just checking on here to see if anyone had a similar issue.
              If you can't work it out with them you can try submitting an SBR Sportsbook complaint form and see what SBR can find out.

              Comment

              • jasonr1988
                SBR Rookie
                • 12-07-18
                • 4

                #8
                ok thanks I am going to fill out a report. I am still waiting on a response.
                Due solely to the fact that when I deposited 500usd, they charged me a 50usd fee leaving me around 450 to bet with, I then checked my checking account and it showed a 530 usd charge to shady place called "topstore online Futian District Shenzh"


                Comment

                • littlekona
                  SBR Hall of Famer
                  • 11-19-15
                  • 5240

                  #9
                  LOL @ at least most scam books wait til cash out too attempt to stiff....Impressive move maybe they can be rated F soon

                  Comment

                  • kashkenny120
                    SBR High Roller
                    • 06-27-17
                    • 130

                    #10
                    BetDSI

                    I got a Christmas bonus offer 200% cash at 10x rollover that I took deposited 250 got the 500 in my bonus account. Used the cash and my bonus account is up to 2400. This bonus is under their new rule about 1000 and over bonuses. Should I be okay as far as successfully getting a payout?

                    Comment

                    • KS1986
                      SBR Wise Guy
                      • 05-20-17
                      • 558

                      #11
                      Shoud be fine, for whatever the max cashout on that bonus was.

                      Comment

                      • Optional
                        Moderator
                        • 06-10-10
                        • 60284

                        #12
                        Originally posted by kashkenny120
                        I got a Christmas bonus offer 200% cash at 10x rollover that I took deposited 250 got the 500 in my bonus account. Used the cash and my bonus account is up to 2400. This bonus is under their new rule about 1000 and over bonuses. Should I be okay as far as successfully getting a payout?
                        Why is a deposit of $250 and $500 bonus "under their new rule about 1000 and over bonuses"?

                        Comment

                        • KS1986
                          SBR Wise Guy
                          • 05-20-17
                          • 558

                          #13
                          Originally posted by Optional
                          Why is a deposit of $250 and $500 bonus "under their new rule about 1000 and over bonuses"?
                          I think the new rule is for accumulated bonuses. So if that $500 put him over 1k total lifetime it would fall under the new rules.
                          Last edited by Optional; 01-05-20, 11:45 AM. Reason: wrong info

                          Comment

                          • Optional
                            Moderator
                            • 06-10-10
                            • 60284

                            #14
                            Originally posted by KS1986

                            I think the new rule is for accumulated bonuses. So if that $500 put him over 1k total lifetime it would fall under the new rules.
                            Oh gawd... really??

                            Why is everything about BetDSI bonuses so damn complicated!

                            I'd like to confirm if that is correct though.
                            Last edited by Optional; 01-05-20, 11:45 AM. Reason: wrong info

                            Comment

                            • Optional
                              Moderator
                              • 06-10-10
                              • 60284

                              #15
                              Originally posted by kashkenny120
                              I got a Christmas bonus offer 200% cash at 10x rollover that I took deposited 250 got the 500 in my bonus account. Used the cash and my bonus account is up to 2400. This bonus is under their new rule about 1000 and over bonuses. Should I be okay as far as successfully getting a payout?
                              A BetDSI manager confirmed that you are not subject to rules regarding bonuses over $1000.


                              Originally posted by KS1986
                              I think the new rule is for accumulated bonuses. So if that $500 put him over 1k total lifetime it would fall under the new rules.
                              This is not correct.

                              If your chosen bonus is less then $1000, then there are no new rules for you.



                              They have been very good at addressing any issues in recent times. I don't think I would have a concern with taking a bonus there now.

                              Comment

                              • KS1986
                                SBR Wise Guy
                                • 05-20-17
                                • 558

                                #16
                                OK, that makes more sense, thanks for clearing that up. They do have very confusing bonus terms in general. Personaly I always liked DSI, never had issues with bonuses or payouts and they have several different books which I love.

                                Comment

                                • kashkenny120
                                  SBR High Roller
                                  • 06-27-17
                                  • 130

                                  #17
                                  Thanks guys! Just wanted to make sure the coast was clear. This is my 2nd deposit with them

                                  Comment

                                  • bet-lag
                                    SBR High Roller
                                    • 03-19-14
                                    • 198

                                    #18
                                    Care to share that offer code?

                                    Comment

                                    • RudyRuetigger
                                      SBR Aristocracy
                                      • 08-24-10
                                      • 65087

                                      #19
                                      their new format is way too confusing

                                      why cant they just be normal

                                      Comment

                                      • pologq
                                        SBR Posting Legend
                                        • 10-07-12
                                        • 19899

                                        #20
                                        their whole different balances and you have to switch when betting becomes annoying

                                        Comment

                                        • kashkenny120
                                          SBR High Roller
                                          • 06-27-17
                                          • 130

                                          #21
                                          2019CHRISTMAS200C was my code. They said every Christmas present was different depending on the account . Currently sitting at 90%of RO complete at 3000 knock on wood the withdraw process goes good when I get there

                                          Comment

                                          • newfiepicks
                                            SBR Rookie
                                            • 05-31-20
                                            • 41

                                            #22
                                            betDSI - Be careful of CC deposits

                                            Been using betDSi quite a bit did 13 deposits using BTC. Recently did a single deposit using a **. I didn't realize that because of that any further BTC payout I get will be assessed a 10% payout fee.

                                            My fault for not noticing it but in my defense it is not on their deposit screens or their withdrawals screens but on some cashier terms and conditions screen that I had never seen before.

                                            I'll just have to chalk up the $343 in fees they charged as the price to learn to exclusively use BTC and to never use DSI again.

                                            "Players who deposit with credit card and would like to request payouts through bitcoin, will incur a payout fee of 10% of the bitcoin payout amount. In order to qualify for free bitcoin payouts every day, players need to deposits into their BetDSI accounts via bitcoin exclusively."

                                            Comment

                                            • semibluff
                                              SBR MVP
                                              • 04-12-16
                                              • 1515

                                              #23
                                              Thank you. This should be a warning to all to check the rules at their books before changing deposit or withdrawal methods. I don't think many books would do this but it's always worth checking rather than assuming.

                                              Comment

                                              • TopNotch
                                                SBR Sharp
                                                • 02-15-10
                                                • 280

                                                #24
                                                Dodgy as ever. This is one of those books that if you follow the letter of the law you will get paid, but they have so many rules that are punitive and designed to catch people sleeping.

                                                Comment

                                                • DontTailMe
                                                  SBR MVP
                                                  • 03-24-19
                                                  • 2897

                                                  #25
                                                  What a ridiculous policy. Just another example of DSI being shady as hell.

                                                  I get it. Some people screw sportsbooks over with their c c charges. But stealing from the innocent to make up for that isn't the right answer. They're punishing the wrong people. No one would ever expect this charge, and it doesn't hit them until much later.

                                                  And I'm saying this as someone who always uses BTC.

                                                  Comment

                                                  • jjgold
                                                    SBR Aristocracy
                                                    • 07-20-05
                                                    • 388189

                                                    #26
                                                    DSI went down hill real fast

                                                    Comment

                                                    • HedgeHog
                                                      SBR Posting Legend
                                                      • 09-11-07
                                                      • 10128

                                                      #27
                                                      Originally posted by jjgold
                                                      DSI went down hill real fast
                                                      No shit, that's what everyone has been saying for a while, yet you continued to tout them as a solid smaller Book.

                                                      Comment

                                                      • newguy4477
                                                        SBR Rookie
                                                        • 09-27-21
                                                        • 6

                                                        #28
                                                        Anyone know an attorney that represents users against offshore sports-books?

                                                        Ended up hitting on a couple crazy parlays last week. The Sportsbook, BetDSI, processed the bets as wins and then 48 hours later locked me out my my account and took nearly 6 figures of winnings out of my account. A couple days later I gained access to my account and noticed they had also erased most of my wager history. Any help would be greatly appreciated.

                                                        Thanks

                                                        Comment

                                                        • Fishhead
                                                          SBR Aristocracy
                                                          • 08-11-05
                                                          • 40179

                                                          #29
                                                          PM JJgold

                                                          Comment

                                                          • newguy4477
                                                            SBR Rookie
                                                            • 09-27-21
                                                            • 6

                                                            #30
                                                            Sorry I am new, I don't see message me next to JJgold profile.

                                                            Comment

                                                            • newguy4477
                                                              SBR Rookie
                                                              • 09-27-21
                                                              • 6

                                                              #31
                                                              Originally posted by Fishhead
                                                              PM JJgold
                                                              Unfortunately I dont have the 40 post minimum required to send PMs. If you see him around and get a chance pointing him in my direction would be greatly appreciated.

                                                              Comment

                                                              • Optional
                                                                Moderator
                                                                • 06-10-10
                                                                • 60284

                                                                #32
                                                                Don't know an attorney could recommend.

                                                                But what did they say was their reason for doing this?

                                                                Comment

                                                                • littlekona
                                                                  SBR Hall of Famer
                                                                  • 11-19-15
                                                                  • 5240

                                                                  #33
                                                                  So you play at a crap book win 100K Plus and then come to SBR a sports forum that handles complaints give no details about bets and instead of asking SBR for help and file a complaint you ask for a help finding a lawyer.... Blahhhhhhhahah obviously you are clueless

                                                                  JJ is only hope and he only gets paid if he wins the case

                                                                  Comment

                                                                  • newguy4477
                                                                    SBR Rookie
                                                                    • 09-27-21
                                                                    • 6

                                                                    #34
                                                                    I did file a complaint with SBR last week. Just trying to explore all my options.

                                                                    Comment

                                                                    • agon
                                                                      SBR High Roller
                                                                      • 09-10-21
                                                                      • 102

                                                                      #35
                                                                      From the Costa Rica bookmakers listed here on Sbr tailored for US market I only trust Bovada and Heritage group .The rest are bleeding because of legalized sportsbetting in US.

                                                                      Comment

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