All BetDSI Problems

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  • Penguin7
    SBR High Roller
    • 11-20-15
    • 102

    #71
    when I click file complaint form on SBR site it just takes me to "sportsbooks and The Industry" section. do i just post more info here? can someone please help and link me with sbr complaints.
    Comment
    • KS1986
      SBR Wise Guy
      • 05-20-17
      • 558

      #72
      SBR doesn't take complaint's anymore. Also, DSI has had that rule in place for years. Crappy rule, but its been written in their terms forever.
      Comment
      • captrobey
        BARRELED IN @ SBR!
        • 09-02-10
        • 34328

        #73
        Originally posted by Penguin7
        in my cashier it says i have completed all my rollover. i go to request a cashout and they say i still owe like 60k in rollover??? i contact support and am told that a max of $100 per bet will go towards rollover. im wagering 500-2k per game BUT ONLY 100 GOES TO ROLLOVER. this is blatant stealing and absurd business practice. they never made this aware when claiming the bonus. With my current wager sizes i have to wager close to $1MILLION to clear a 2k deposit bonus. how is this allowed?!?!?! when I call their 1800 number its just an automated voice saying to email them or contact live support. live support is now saying that they made "rule changes" to rollover requirements. THIS HAPPENED AFTER I MADE MY DEPOSIT THEY JUST GO AND CHANGE THE RULES.

        stay far far far away from these assholes
        They used to be one of my favorite books until they left out on their own now i never play there because a ton of complaints on them. A ton of them on bonuses.
        Comment
        • DontTailMe
          SBR MVP
          • 03-24-19
          • 2897

          #74
          Originally posted by Penguin7
          in my cashier it says i have completed all my rollover. i go to request a cashout and they say i still owe like 60k in rollover??? i contact support and am told that a max of $100 per bet will go towards rollover. im wagering 500-2k per game BUT ONLY 100 GOES TO ROLLOVER. this is blatant stealing and absurd business practice. they never made this aware when claiming the bonus. With my current wager sizes i have to wager close to $1MILLION to clear a 2k deposit bonus. how is this allowed?!?!?! when I call their 1800 number its just an automated voice saying to email them or contact live support. live support is now saying that they made "rule changes" to rollover requirements. THIS HAPPENED AFTER I MADE MY DEPOSIT THEY JUST GO AND CHANGE THE RULES.

          stay far far far away from these assholes
          When did you accept this bonus? I believe they changed this rule a while back. That doesn't make it any less scummy, especially when they have a rollover tracker which calculates rollover the normal, expected way.
          Comment
          • Rabiddog33
            SBR Sharp
            • 04-12-18
            • 264

            #75
            That's from there Cash rollover rules...



            • For any new member who has registered from the date of August 1st 2019, allocated bonuses greater than $1,000 will have a maximum of $100 applied to rollover on any wager placed towards meeting rollover requirement regardless of the wagered amount.
            Comment
            • Sea Turtle
              SBR Sharp
              • 06-14-21
              • 254

              #76
              Yeah your fd I went through it and they wouldnt do anything.

              You got a long way to roll that over.
              Comment
              • stevex
                SBR Hall of Famer
                • 05-02-10
                • 5122

                #77
                Originally posted by Rabiddog33
                That's from there Cash rollover rules...



                • For any new member who has registered from the date of August 1st 2019, allocated bonuses greater than $1,000 will have a maximum of $100 applied to rollover on any wager placed towards meeting rollover requirement regardless of the wagered amount.
                Wow.
                Comment
                • Headsterx
                  SBR Posting Legend
                  • 12-03-16
                  • 22382

                  #78
                  What? BetDSI is lying????

                  Old news...

                  Comment
                  • MT Casings
                    SBR High Roller
                    • 12-18-16
                    • 188

                    #79
                    Another reason not to play on BetDSI.
                    Comment
                    • captrobey
                      BARRELED IN @ SBR!
                      • 09-02-10
                      • 34328

                      #80
                      So if you deposit less then $1000 is it a normal amount towards rollover? If i say deposited $400 and took 100% FP Thats $800 i wonder if it all counts then. Basically then anything over $1000 they are just taking your money it will take forever to complete the rollover
                      Comment
                      • jtoler
                        BARRELED IN @ SBR!
                        • 12-17-13
                        • 30967

                        #81
                        how could u owe 60k in rollover, was it a 60 times rollover or wut. was it deposit 1k and receive an additional 1k after 60 times rollover? surely that cant be right Id never agree to any terms remotely like that anyway at 100 bucks a bet towards it that equates to 600 bets lol yes insanity
                        Comment
                        • Sea Turtle
                          SBR Sharp
                          • 06-14-21
                          • 254

                          #82
                          Originally posted by captrobey
                          So if you deposit less then $1000 is it a normal amount towards rollover? If i say deposited $400 and took 100% FP Thats $800 i wonder if it all counts then. Basically then anything over $1000 they are just taking your money it will take forever to complete the rollover
                          Yes lol.

                          I deposit $985 everytime now to make sure with BTC changes I never go over $1000.

                          You do $1000 you are screwed
                          Comment
                          • doylebrinson
                            SBR High Roller
                            • 02-22-18
                            • 226

                            #83
                            Betdsi did me wrong a while ago (1 year+). They said I needed to bet an additional 1x after clearing a $120,000 roll over. I will never do business with them again. Too many good options that are trustworthy and fair.
                            Comment
                            • captrobey
                              BARRELED IN @ SBR!
                              • 09-02-10
                              • 34328

                              #84
                              Originally posted by doylebrinson
                              Betdsi did me wrong a while ago (1 year+). They said I needed to bet an additional 1x after clearing a $120,000 roll over. I will never do business with them again. Too many good options that are trustworthy and fair.
                              Yup they did that to me too and i submitted a complaint to SBR and they helped me and let it go that one time because i had proof i think in chat they never mentioned that when i asked them about it.
                              Comment
                              • captrobey
                                BARRELED IN @ SBR!
                                • 09-02-10
                                • 34328

                                #85
                                Originally posted by Sea Turtle
                                Yes lol.

                                I deposit $985 everytime now to make sure with BTC changes I never go over $1000.

                                You do $1000 you are screwed
                                Wow so just do just under it i guess. I almost never play there though because i am so scared of the bonus crap but i do have to admit when i did win a bit a couple times last year for $2000 twice i was paid each time. Took awhile but i was paid. But so many other reputable books have decent bonuses and do not play games. Jazz,Youwager,Betpop,GTbets,Justbet
                                Comment
                                • GigaOuts
                                  SBR Wise Guy
                                  • 01-02-12
                                  • 527

                                  #86
                                  No check and balance,
                                  I claim around $250 ish bonus. It been over 1yr half, not even clear one out of 3 bonuses. The odd is bad, hard to find a good line to clear the roll over. We have to be careful, without a mediator, the bonus is a huge trap in DSI and bodog. I recall bodog give very good bonus with 6 months to clear, now it is 2-4 weeks. Bonus will expire and all the winning too. I don't even claim DSI bonus or bodog bonus, once I clear the rollover, I ran far away as possible and just gamble on 5dimes, pinnacle, Betonline, maybe bodog (without bonus).
                                  Comment
                                  • thechaoz
                                    SBR Posting Legend
                                    • 10-23-09
                                    • 12155

                                    #87
                                    Damn that's worse than betus "risk or win" whatever is less. My brother gave me money on there, I hate that place. THey tried lying saying my rollover is 7k, finally after dealing with the nightmare that is calling them it's about 2k.

                                    Im just doing all in nfl bets, I don't even care if I lose the $900 I built up. It's worth never logging on again.

                                    Sad, BetDsi used to be legit
                                    Comment
                                    • DontTailMe
                                      SBR MVP
                                      • 03-24-19
                                      • 2897

                                      #88
                                      Originally posted by thechaoz
                                      Damn that's worse than betus "risk or win" whatever is less.
                                      That's how most sportsbooks do it, and it kind of makes sense to do it that way if you think about it. There are rare exceptions, such as sportsbook.ag, which always counts your risk amount.
                                      Comment
                                      • Crusherrr
                                        SBR MVP
                                        • 06-27-16
                                        • 3646

                                        #89
                                        So, am I understanding this correctly. If you deposit $1,000, all bets only count for $100 towards rollover. But if you deposit $995, the full amount counts towards rollover?

                                        Is it the deposit amount only? If I deposit $500 and take the 123% cash bonus, that brings balance over $1,000. It's just on deposit amount, right?

                                        They have some very good bonuses. Essentially unlimited 100-150% cash bonuses. Been wanting to give them a try again but there isn't many positive reviews here lately.
                                        Comment
                                        • DISTROYA
                                          SBR MVP
                                          • 04-26-12
                                          • 2911

                                          #90
                                          old thread but just got this message and have 4k in there, im concerned.
                                          Comment
                                          • Optional
                                            Administrator
                                            • 06-10-10
                                            • 60662

                                            #91
                                            Originally posted by DISTROYA
                                            old thread but just got this message and have 4k in there, im concerned.
                                            BetDSI just started ignoring SBR mediation requests a year or so ago.

                                            Tell your story in the Sportsbook & Industry forum might help get their attention.
                                            .
                                            Comment
                                            • BeatTheJerk
                                              BARRELED IN @ SBR!
                                              • 08-19-07
                                              • 31794

                                              #92
                                              I got about 30k out of them in 2016 very easy/quickly before they left the CRIS group, never went back.
                                              Comment
                                              • OldBill
                                                SBR Hall of Famer
                                                • 11-02-21
                                                • 6398

                                                #93
                                                SO fricking Happy i can walk to local sports books about 8 blocks from my DOOR place a bET then collect next day or same day after i win no fees nothing as long as it's under 10 K
                                                Comment
                                                • DISTROYA
                                                  SBR MVP
                                                  • 04-26-12
                                                  • 2911

                                                  #94
                                                  They did this to me a while ago, still dont know what the fcuk it meant. Also severely limited me and decide what lines to show or hide. They were the only book with NO super bowl props....a joke. (At least none showed in my account.)
                                                  These inconsistencies and stupid shady shit got me the fcuk out...after 3 years was really happy with lines, variety, props, bonuses, service payouts, etc.
                                                  They did everything they can to sabotage good relationships and business, and it worked. Now they have none of mine.
                                                  Had 500 remaining after super bowl got it out quick...before they make up a bullshit rule to not be able to withdraw; see you next lifetime.
                                                  Went from an A book (for me at least) to F-.
                                                  Comment
                                                  • thirteens013
                                                    SBR Rookie
                                                    • 01-13-22
                                                    • 41

                                                    #95
                                                    Has anyone had trouble with Bet DSI?

                                                    I caught these scumbags red handed trying to screw me out of $30,000. I can elaborate and have all kinds of evidence via screenshots. I proved them wrong in so many ways they finally paid me out.

                                                    But I'm curious if anyone else has had any issues with them? They have really good deposit bonuses but are obviously not thrilled with paying players
                                                    Comment
                                                    • captrobey
                                                      BARRELED IN @ SBR!
                                                      • 09-02-10
                                                      • 34328

                                                      #96
                                                      They used to be my favorite until they went on their own now i am terrified to take a bonus because of so many people posting they were screwed over. I have deposited just to switch things up a little once in awhile but now like way less times of what i used to there and i will not take a bonus
                                                      Comment
                                                      • PD77
                                                        SBR MVP
                                                        • 12-11-09
                                                        • 2381

                                                        #97
                                                        Do a little search on here and you’ll see for yourself. Only issue I have is they called me twice last week and I haven’t played there since they split, like Capt said, which was years ago.
                                                        Comment
                                                        • Optional
                                                          Administrator
                                                          • 06-10-10
                                                          • 60662

                                                          #98
                                                          Would not touch them with a 10 foot pole these days. Too many problems unresolved.

                                                          They stopped communicating with SBR about issues more than a year ago as well.
                                                          .
                                                          Comment
                                                          • Mugsy777
                                                            SBR Sharp
                                                            • 08-26-20
                                                            • 429

                                                            #99
                                                            sad , used to be one of the best , now one of the worst
                                                            Comment
                                                            • DontTailMe
                                                              SBR MVP
                                                              • 03-24-19
                                                              • 2897

                                                              #100
                                                              Originally posted by thirteens013
                                                              I caught these scumbags red handed trying to screw me out of $30,000. I can elaborate and have all kinds of evidence via screenshots. I proved them wrong in so many ways they finally paid me out.

                                                              But I'm curious if anyone else has had any issues with them? They have really good deposit bonuses but are obviously not thrilled with paying players
                                                              Well, don't leave us hanging...

                                                              They've screwed a lot of players here, including me.
                                                              Comment
                                                              • blackbox
                                                                SBR MVP
                                                                • 02-28-08
                                                                • 1415

                                                                #101
                                                                Originally posted by Mugsy777
                                                                sad , used to be one of the best , now one of the worst
                                                                AMEN When it was invite only == One of the best - went downhill very fast .
                                                                Comment
                                                                • jjgold
                                                                  SBR Aristocracy
                                                                  • 07-20-05
                                                                  • 388189

                                                                  #102
                                                                  very small book

                                                                  C Rating
                                                                  Comment
                                                                  • milwaukee mike
                                                                    BARRELED IN @ SBR!
                                                                    • 08-22-07
                                                                    • 26914

                                                                    #103
                                                                    Originally posted by DontTailMe
                                                                    Well, don't leave us hanging...

                                                                    They've screwed a lot of players here, including me.
                                                                    yeah i'm shocked they just magically paid him the 30k without outside help
                                                                    Comment
                                                                    • thirteens013
                                                                      SBR Rookie
                                                                      • 01-13-22
                                                                      • 41

                                                                      #104
                                                                      Originally posted by milwaukee mike
                                                                      yeah i'm shocked they just magically paid him the 30k without outside help
                                                                      Ok here's the story. I completed the rollover which they conveniently show on screen. I had half of it in the cash bucket, the other half in the bonus bucket. Once it got to 100%, I requested a payout. It gets declined and the reason being "any bonus over $999 has a maximum rollover of $100 per wager". He then gave me a link to the terms and conditions. Moron/scumbag that he is, doesn't realize the link brings me to the rule which states bonuses OVER $1,000 are subject to this made up, fake rule. I took a screenshot and sent it back. Accused him of editing the wording in his rejection email from the actual rule. After fighting with the guy for a day, he tells me this matter is closed, I'm no longer responding, goodbye. So I start emailing everyone at betdsi that I had an email address for. By now, they've actually gone and changed the rule to $999!!! He originally lied to me in the email, not the rule on their site. Regardless, I kept at it and kept sending screenshot evidence of the lie I caught them in and they said, apologies, please re-request your payout and then paid.

                                                                      Is there no other watchdog like SBR used to be for offshore? There's nothing we can do? This s*it is criminal.
                                                                      Last edited by thirteens013; 03-02-22, 07:35 AM.
                                                                      Comment
                                                                      • thirteens013
                                                                        SBR Rookie
                                                                        • 01-13-22
                                                                        • 41

                                                                        #105
                                                                        Originally posted by DontTailMe
                                                                        Well, don't leave us hanging...

                                                                        They've screwed a lot of players here, including me.
                                                                        I tried my best to explain in my last reply. How'd they screw you? I've still got money there I'm trying not to get seized.
                                                                        Comment
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