All BetDSI Problems

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  • Crusherrr
    SBR MVP
    • 06-27-16
    • 3647

    #176
    Originally posted by stevex
    I’m assuming they took away bonuses for you?
    They are gone, but usually come back after a month from what I've heard.
    Comment
    • pologq
      SBR Posting Legend
      • 10-07-12
      • 19899

      #177
      i miss when betdsi was affiliated with bookmaker and it was "high end". hell even bookmaker was better than also.
      Comment
      • TXDawg
        SBR High Roller
        • 11-16-22
        • 109

        #178
        Just wanted to say I've had no issues at all with BetDSI and have been paid out quickly by them many times.
        Comment
        • HedgeHog
          SBR Posting Legend
          • 09-11-07
          • 10128

          #179
          Originally posted by TXDawg
          Just wanted to say I've had no issues at all with BetDSI and have been paid out quickly by them many times.
          It's always good until it's not. Don't think you're special, because this crap Book will screw anyone at anytime. They'll get around to you eventually. Fukked me real good on bonus winnings a few years back. Never again, stay away from DSI!
          Comment
          • acltear
            SBR Rookie
            • 11-29-22
            • 25

            #180
            Artificially pulling money out of shady book

            Hello all, have been trying to clean up the situation with my books. Mostly, just trying to play through any and all rollovers I have and just move money to the more reputable places.

            My problem is mainly with BetDSI. I, like many, took one of their bonuses without understanding all the rules. Totally my fault there, but I have come to realize that any bonus balance above $10K is forfeited when you convert your bonus. Are there methods for artificially moving money out of this book?

            I thought about arbing big underdogs on BetDSI and the favorite at my sharper books. But eventually, the numbers would even out, so that method doesn't seem sustainable. I feel like there has to be some roundabout way to do this, even if I have to lose some extra vig along the way.
            Comment
            • Optional
              Administrator
              • 06-10-10
              • 60878

              #181
              You could just end up with a larger unclaimable balance at DSI.

              If the money isn't worth more than 10k there, it's not really hedging, just gambling.
              .
              Comment
              • Crusherrr
                SBR MVP
                • 06-27-16
                • 3647

                #182
                As Optional said above. If it works- Great! Otherwise, you just lose MORE money. It's not a fun situation to be in. I had a friend lose $16,000 because he did not know their terms.
                Comment
                • acltear
                  SBR Rookie
                  • 11-29-22
                  • 25

                  #183
                  Yah, it is a tough spot. My biggest screw up was when I missed the part about only $100 of each bet counting towards rollover. It was definitely written there, but I have never seen that anywhere. So here I was, thinking I had hit this 25x rollover, but no, I had actually only gotten through 20%. If the rollover was normal and I had been able to cash out, I wouldn't have continue to run it up.

                  Lots of mistakes made with this one, but a lot of lessons learned.
                  Comment
                  • Thefix13
                    SBR Wise Guy
                    • 05-14-21
                    • 664

                    #184
                    Originally posted by acltear
                    Yah, it is a tough spot. My biggest screw up was when I missed the part about only $100 of each bet counting towards rollover. It was definitely written there, but I have never seen that anywhere. So here I was, thinking I had hit this 25x rollover, but no, I had actually only gotten through 20%. If the rollover was normal and I had been able to cash out, I wouldn't have continue to run it up.

                    Lots of mistakes made with this one, but a lot of lessons learned.

                    It's a greasy promo, having to dig that deep into the fine print is not really on you, it's just how they trap people. Outside of that it's a good enough book but that is one heck of a bear trap.
                    Comment
                    • Fishhead
                      SBR Aristocracy
                      • 08-11-05
                      • 40179

                      #185
                      I took DSI off my list about 18 months ago and they have remained off
                      Comment
                      • Fishhead
                        SBR Aristocracy
                        • 08-11-05
                        • 40179

                        #186
                        Originally posted by milwaukee mike
                        "new dsi" screwed me over too

                        gave me one of those ridiculous rollovers and then reduced my max bet to $25 if i remember right

                        i think i grinded out over 1000 bets just to clear a rollover, what a joke
                        Still have DSI on my radar having used numerous times prior.............but have been absent for over 1.5 years now.

                        Awaiting some good reports
                        Comment
                        • acltear
                          SBR Rookie
                          • 11-29-22
                          • 25

                          #187
                          One good thing I will say about DSI. Decent limits in basketball, and I would even say they have really good limits and lines for MMA. The thing is, there are several books that do well with those sports, so I don't feel like they set themselves apart. They also took their best sportsbook option away from me after I did pretty well. Still caught in a massive rollover loop with them; can't wait till I can get my money and call it quits.
                          Comment
                          • ArAnah
                            SBR Rookie
                            • 04-22-23
                            • 49

                            #188
                            BetDSi - anybody still playa on betdsi?

                            hi guys I played here on DSi but more years ago they closed web and now I see site active - alive
                            Comment
                            • TXDawg
                              SBR High Roller
                              • 11-16-22
                              • 109

                              #189
                              Originally posted by ArAnah
                              hi guys I played here on DSi but more years ago they closed web and now I see site active - alive
                              Yes. They recently cut me off their bonus system with no explanation given, but I still use them b/c they offer good lines and pay out quickly and reliably.
                              Comment
                              • ArAnah
                                SBR Rookie
                                • 04-22-23
                                • 49

                                #190
                                Originally posted by TXDawg
                                Yes. They recently cut me off their bonus system with no explanation given, but I still use them b/c they offer good lines and pay out quickly and reliably.
                                please tell me about KYC ... is they want before withdrawal ?
                                Comment
                                • LordVodka
                                  SBR Hall of Famer
                                  • 08-17-09
                                  • 5206

                                  #191
                                  Does anyone have experience getting paid from Betdsi?

                                  I'm a losing gambler. I've used Betdsi for years along with others like bookmaker and 5dimes when it was still around. I ran up a $200 bonus to $13k in a couple of weeks through luck. I request their supposed instant Bitcoin payouts and nothing for seven days. Of course I keep betting and lose and the chase and now it's all gone.

                                  What is the point of any book if you can't take out winnings instantly?
                                  Comment
                                  • ktpistons32
                                    SBR High Roller
                                    • 10-13-20
                                    • 99

                                    #192
                                    What’s the point of betting if you’re impulsive and know you won’t be getting your deposit back before it’s even been made? I’ve been in your shoes, the best advice I can give you is to quit betting altogether. Most offshore books operate this way, they target the impulsive gamblers and have tactics in place to ensure they do everything in their power to not pay you…. Don’t play a game you can’t win.
                                    Comment
                                    • Thefix13
                                      SBR Wise Guy
                                      • 05-14-21
                                      • 664

                                      #193
                                      The books that take a few days to pay seem annoying until something like this happens and they appear genius. Betdsi does pay after you verify all your stuff and wait. That being said i don't think there is ANY chance they were going to let you win 13k off a bonus. Fairly certain there is a maximum win of their bonus and that may have to led to any added delay. That and they probably checked your activity and realized that delays would work out nicely for them.
                                      Comment
                                      • Optional
                                        Administrator
                                        • 06-10-10
                                        • 60878

                                        #194
                                        If it's the same as it used to be when we used to deal with them then there is a 10k max win from bonus funds, and once you have completed the rollover it gets transferred to your regular balance, where that amount needs to be rolled over 1x again.

                                        Sounds like they still play the game of not explaining it to people who don't read the terms for themselves to delay or catch you out like this.
                                        .
                                        Comment
                                        • LordVodka
                                          SBR Hall of Famer
                                          • 08-17-09
                                          • 5206

                                          #195
                                          That's good to know but after this I am done with them. I don't want to sweat a payout. Weren't they owned by the same people as bookmaker?
                                          Comment
                                          • captrobey
                                            BARRELED IN @ SBR!
                                            • 09-02-10
                                            • 34354

                                            #196
                                            Originally posted by LordVodka
                                            That's good to know but after this I am done with them. I don't want to sweat a payout. Weren't they owned by the same people as bookmaker?
                                            I think they were but went out on their own and from that point they went from one of my probably top 3 books to pretty much down the toilet. The worst was the bonuses they had great ones back then now they try screwing people over with all these new bonus rules.
                                            Comment
                                            • terpkeg
                                              SBR MVP
                                              • 10-26-09
                                              • 2364

                                              #197
                                              Originally posted by LordVodka
                                              That's good to know but after this I am done with them. I don't want to sweat a payout. Weren't they owned by the same people as bookmaker?
                                              Bookmaker will pay you no problem. One of the only ones I trust.
                                              Comment
                                              • fchtrading
                                                SBR Rookie
                                                • 07-26-08
                                                • 16

                                                #198
                                                Betdsi contact info?

                                                Yo—I got an email from a dude there asking cc pictures. Which I sent as part of KYC. Now, nothing. Emailed him the past 4 days and haven’t heard. There’s no fraud on my account as I just opened. They let me deposit (or course). Lost the bet (of course). Want to deposit again with CC I sent them and no reply. Not seeing LiveChat on all 3 browsers I tried and phone number goes right to “don’t call us” message. Any ideas how I get ahold of them? Tried customer support email too. Am I being ghosted? Usually it’s a woman that ghosts me so I’m a bit perplexed…
                                                Comment
                                                • Thefix13
                                                  SBR Wise Guy
                                                  • 05-14-21
                                                  • 664

                                                  #199
                                                  Originally posted by fchtrading
                                                  Yo—I got an email from a dude there asking cc pictures. Which I sent as part of KYC. Now, nothing. Emailed him the past 4 days and haven’t heard. There’s no fraud on my account as I just opened. They let me deposit (or course). Lost the bet (of course). Want to deposit again with CC I sent them and no reply. Not seeing LiveChat on all 3 browsers I tried and phone number goes right to “don’t call us” message. Any ideas how I get ahold of them? Tried customer support email too. Am I being ghosted? Usually it’s a woman that ghosts me so I’m a bit perplexed…
                                                  It's a new world, guys ghost too
                                                  Comment
                                                  • Headsterx
                                                    SBR Posting Legend
                                                    • 12-03-16
                                                    • 22577

                                                    #200
                                                    As a person who does a lot of ghosting, take it as a warning and forget about them. 😂
                                                    Comment
                                                    • fchtrading
                                                      SBR Rookie
                                                      • 07-26-08
                                                      • 16

                                                      #201
                                                      Hi All,

                                                      Im a freelance writer doing an article/review of Betdsi. I realize they are one of the smaller books and have perused several posts/experiences already in this forum. But if anyone has any experiences they want to share both positive and negative please dm and I will follow up with questions.

                                                      I opened a new account with them and am doing my due diligence but could use some other sources.

                                                      thx for considering
                                                      Last edited by Optional; 05-16-25, 10:00 PM.
                                                      Comment
                                                      • Thefix13
                                                        SBR Wise Guy
                                                        • 05-14-21
                                                        • 664

                                                        #202
                                                        They pay just don't EVER take a bonus over $1,000
                                                        Comment
                                                        • captrobey
                                                          BARRELED IN @ SBR!
                                                          • 09-02-10
                                                          • 34354

                                                          #203
                                                          Originally posted by fchtrading
                                                          Hi All,

                                                          Im a freelance writer doing an article/review of Betdsi. I realize they are one of the smaller books and have perused several posts/experiences already in this forum. But if anyone has any experiences they want to share both positive and negative please dm and I will follow up with questions.

                                                          I opened a new account with them and am doing my due diligence but could use some other sources.

                                                          thx for considering
                                                          They went from one of my top 3 books to deposit to not even on my list to deposit anymore. Ever since they went on their own and changed their bonus structure i have not bothered with them . They will pay but i do not bother because a ton of other books pay that give me normal bonuses without having to worry .
                                                          Comment
                                                          • acltear
                                                            SBR Rookie
                                                            • 11-29-22
                                                            • 25

                                                            #204
                                                            BetDSI offers a couple of different books on their site, which I think is a plus. My understanding is that these books have different odds providers, so it is essentially like having three books in one. Limits are pretty good, especially on the Superbook. They pay out in a timely fashion.

                                                            Now the bad. Their bonuses are very predatory and the wording behind them is somewhat unclear. First, if you have a bonus >$1,000, only the first $100 of every bet goes towards a rollover. They don't even have the technology to track this automatically as you have to ask for manual updates to your rollover. To their credit, this rule is stated clearly in the terms and conditions.

                                                            Second, your bonus funds are in a separate account from your cash funds and they are treated as two separate balances. When I started with them, my cash account went bust so I bet exclusively with my bonus account, thinking they were essentially the same thing since they both counted towards the rollover. When your rollover is met, your bonus account converts to the cash account, but only the first $10,000 of bonus funds is converted. The rest disappears. I saw one example on this forum where someone had $28,000 in the bonus account and $18,000 was essentially taken from them when only the first $10K was converted.

                                                            If this rule was stated clearly in the terms and conditions, that would be fine, but its not. The language reads:

                                                            "Any new member active from August 1st 2012 to current date will have a maximum bonus cash out of $10,000 per 30 calendar days. Any additional bonus conversion within the same calendar 30 days, where as the member has already received the $10,000 maximum cash out. The maximum bonus cash out is $5000."

                                                            Not only is there an incomplete sentence, but I think it is unreasonable to expect a customer to understand that any balance above $10,000 is forfeited. Upon reading this the first time, I thought it just meant that any remaining amount would have to sit in the bonus account for an additional 30 days before also being converted. I am of the opinion that this is a deliberate and targeted means of screwing customers out of their winnings through the use of deceptive wording.

                                                            So overall, they do a lot of things right as a sportsbook, but they operate in bad faith in several extreme scenarios. From what I have heard, they also do not respond to arbitration requests. In case people from BetDSI happen to be lurking, always willing to discuss these issues and work towards a solution.
                                                            Comment
                                                            • Optional
                                                              Administrator
                                                              • 06-10-10
                                                              • 60878

                                                              #205
                                                              Originally posted by acltear
                                                              they operate in bad faith
                                                              Those 5 words are about all of a review that is needed.

                                                              It's that way when any valid dispute comes up. Not just with their bonus shenanigans.
                                                              .
                                                              Comment
                                                              • HedgeHog
                                                                SBR Posting Legend
                                                                • 09-11-07
                                                                • 10128

                                                                #206
                                                                Sh!t Book ever since they left the Cris/Bookmaker family. Deleted my winnings after the fact saying I shouldn't have been offered a bonus. This was done after I completed the rollover on it. No longer an honorable outlet, so do NOT deposit there!
                                                                Comment
                                                                • captrobey
                                                                  BARRELED IN @ SBR!
                                                                  • 09-02-10
                                                                  • 34354

                                                                  #207
                                                                  Originally posted by HedgeHog
                                                                  Sh!t Book ever since they left the Cris/Bookmaker family. Deleted my winnings after the fact saying I shouldn't have been offered a bonus. This was done after I completed the rollover on it. No longer an honorable outlet, so do NOT deposit there!
                                                                  I agree . But i have to give them credit for the one thing they do right . And as far as i can tell they pay if you cashout. But the bonuses are a major killer to me there and i rely on bonuses to get a head start when i go All In . Grant it they say it right on the site how they will screw you but you have to go looking for it on the site. I will never forget when i deposited $150 and got like a 100% FP . I used it on a parlay and won a decent hit. Then i played a bit more and got to like over $4000 + . I figure by now i should have rollover on a $150 deposit. I go to cash out and when i could not went on live chat. They said i had a $17000 rollover. Something insane like that . On a $150 deposit. Luckily i had saved the bonus and sbr intervened to help me . Then they let that go but surprise surprise after they moved it into my cash balance i had to roll it over again 1xs. I ended up cashing out $2000 . But they did pay.

                                                                  After that i barely play there maybe once in a blue moon without a bonus for a small amount and thats it
                                                                  Comment
                                                                  • turbobets
                                                                    SBR Wise Guy
                                                                    • 01-13-06
                                                                    • 995

                                                                    #208
                                                                    BetDSI no more retro book?

                                                                    I just have something called superbook now. Anybody else?
                                                                    Comment
                                                                    • tennelson55
                                                                      SBR Hustler
                                                                      • 05-11-14
                                                                      • 89

                                                                      #209
                                                                      If I remember they consolidated a while back - or maybe I’m thinking of another book? I thought I saw it was combined a couple months ago. Sucks bc now you can’t odds shop in one book ��
                                                                      Comment
                                                                      • turbobets
                                                                        SBR Wise Guy
                                                                        • 01-13-06
                                                                        • 995

                                                                        #210
                                                                        They said it should be back up in a few days.
                                                                        Comment
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