Kulbet closed their site in December 2018, my balance was something like 5200 EUR. As you're allowed to withdraw max. 1000 EUR at once, I made 6 withdrawal requests. I got the 200 EUR pretty quickly but I am still then waiting for my 5k. Until now, the mails sounded like I will get my money, but yesterday I got this:
I wrote to the licenser but I dont expect anything to be honest. Any chance that I will get this money? Anyone else affected on this?
Thank you for your request.
We're sorry for the inconvenience. We understand your frustration, however we cannot give you more information about the current situation. You are free to file a complaint at the licenser "Curacao eGaming". You can reach the form on the following link and clicking on "file a complaint".
We're sorry that we cannot help you at this moment.
We're sorry for the inconvenience. We understand your frustration, however we cannot give you more information about the current situation. You are free to file a complaint at the licenser "Curacao eGaming". You can reach the form on the following link and clicking on "file a complaint".
We're sorry that we cannot help you at this moment.
I wrote to the licenser but I dont expect anything to be honest. Any chance that I will get this money? Anyone else affected on this?