Sorry for the long post but this is CRAZY.
So I won some $ playing Ride'Em Poker in the casino on this site on. I hit a straight flush and was playing the bonus for a total win of $2,402 on 3/12/19. It was late in the evening so I stopped playing shortly after that big hit. I played a little the next day 3/13/19 and lost around $140 playing the same game.
Today Friday 3/15/19 I logged in after work and was surprised my account balance was $0. I looked at the betting history and there was a series of bets at roughly 6:15 in the morning in the Live Casino playing blackjack. The series of bets were:
Lose $1,000 (balance $1,281)
Lose $1,000 (balance $281)
Win $4,000 (balance $4,281) - not sure how this one is even possible
then lose $1,000. lose $1,000, lose $500, lose $1,000, lose $781 (balance $0)
I've reached out to MYBOOKIE.AG but I am highly skeptical the "escalation to department" is going to result favorably for me. I'm supposed to get a call or email within 24 hours. Maybe it's an error and I could see how this may sound like I am making it up but that $4,000 Win on a blackjack hand when the balance was $281 should at least offer some evidence. I have screenshots of the winning hand, my history, and the series of fake blackjack bets. I hope it's an error but I immediately had the suspicion MYBOOKIE.AG stole the money I won.
I've NEVER played the Live Casino portion of the site and my typical play is Ride'Em Poker. I've probably deposited over $900 in the last 2 months playing that game. (dumb i know but it's a form of entertainment)
Any advice/thoughts? I'll update if I hear anything from MYBOOKIE.
So I won some $ playing Ride'Em Poker in the casino on this site on. I hit a straight flush and was playing the bonus for a total win of $2,402 on 3/12/19. It was late in the evening so I stopped playing shortly after that big hit. I played a little the next day 3/13/19 and lost around $140 playing the same game.
Today Friday 3/15/19 I logged in after work and was surprised my account balance was $0. I looked at the betting history and there was a series of bets at roughly 6:15 in the morning in the Live Casino playing blackjack. The series of bets were:
Lose $1,000 (balance $1,281)
Lose $1,000 (balance $281)
Win $4,000 (balance $4,281) - not sure how this one is even possible
then lose $1,000. lose $1,000, lose $500, lose $1,000, lose $781 (balance $0)
I've reached out to MYBOOKIE.AG but I am highly skeptical the "escalation to department" is going to result favorably for me. I'm supposed to get a call or email within 24 hours. Maybe it's an error and I could see how this may sound like I am making it up but that $4,000 Win on a blackjack hand when the balance was $281 should at least offer some evidence. I have screenshots of the winning hand, my history, and the series of fake blackjack bets. I hope it's an error but I immediately had the suspicion MYBOOKIE.AG stole the money I won.
I've NEVER played the Live Casino portion of the site and my typical play is Ride'Em Poker. I've probably deposited over $900 in the last 2 months playing that game. (dumb i know but it's a form of entertainment)
Any advice/thoughts? I'll update if I hear anything from MYBOOKIE.