Issue's opening sugarhouse and parx account in PA

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  • swamijoe
    SBR High Roller
    • 02-07-11
    • 109

    #1
    Issue's opening sugarhouse and parx account in PA
    I live in Pa. I submitted all my info at sugarhouse and got some kind of error about verification like my info wasn't correct. Obviously it is, I know my own info. So I tried parx and same thing. Besides really annoying me cause i was looking forward to this forver it also scares me thinking maybe my identity has been hacked or something. It said something in regards to my social.
    Has anyone else had this issue and if so what did you do?
    Sugarhouse wanted a copy of my actual social security card. I was like what? I'm not sending that....anyone else have this issue?
  • Optional
    Administrator
    • 06-10-10
    • 60637

    #2
    Are Parx and Sugarhouse connected in any way?

    I'd want to find out what is going on too.

    If it is not too far I would walk in to one or both and try to work it out face to face.



    Regulation is going to let them ask for a lot more personal info than just a social card pic when problems come up. No use complaining that you are unwilling to be fully IDed if you choose to play state regulated instead of offshore.

    It's only going to get worse as time passes.
    Last edited by Optional; 07-20-19, 05:32 AM.
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    • swamijoe
      SBR High Roller
      • 02-07-11
      • 109

      #3
      Originally posted by Optional
      Are Parx and Sugarhouse connected in any way?

      I'd want to find out what is going on too.

      If it is not too far I would walk in to one or both and try to work it out face to face.



      Regulation is going to let them ask for a lot more personal info than just a social card pic when problems come up. No use complaining that you are unwilling to be fully IDed if you choose to play state regulated instead of offshore.

      It's only going to get worse as time passes.
      What do you mean by its only going to get worse as time passes?
      And they're both within like 30 minutes of me, but I don't think going to either one will help solve my issues with depositing online. It's not like they have an hr department or something there where i can go and tslk to someome aboit this. But i do appreciate the help since your the only one to respond though.
      And I didn't think they were connected but it looked like the same software on both sites when I got the error message, so I'm thinking whatever company does the signing up and stuff like that must be same. But it does have me annoyed and worried at the same time. I've had some shady stuff happen in last few years where it seemed as if I was hacked but I did a credit report recently and didn't see anything new opened in my name. But I did see 2 phone numbers come up that I've nevr had in my life. But back to the issue I was really hoping to hear back from anyone else in PA that had this happen to them. I scares me even more that I'm like the only one.
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      • Optional
        Administrator
        • 06-10-10
        • 60637

        #4
        Mature regulated markets like UK end up requiring more and more ID. Political pressure comes on for bookmakers not to prey on vulnerable gamblers and not to profit form people betting/laundering proceeds of crime.

        It's not unusual to be asked for months of bank statements, pay slips, passport and utility bills... and then be asked to justify that you can afford to bet the amounts you do in the UK.



        It would concern me too having two books decline me for that reason. I'd want to dig to find out why is why i would walk in. Maybe give them the card copy and then ask them to help you understand the issue to protect yourself in future.
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        • swamijoe
          SBR High Roller
          • 02-07-11
          • 109

          #5
          Originally posted by Optional
          Mature regulated markets like UK end up requiring more and more ID. Political pressure comes on for bookmakers not to prey on vulnerable gamblers and not to profit form people betting/laundering proceeds of crime.

          It's not unusual to be asked for months of bank statements, pay slips, passport and utility bills... and then be asked to justify that you can afford to bet the amounts you do in the UK.



          It would concern me too having two books decline me for that reason. I'd want to dig to find out why is why i would walk in. Maybe give them the card copy and then ask them to help you understand the issue to protect yourself in future.
          Good advice. Yeah I may have to end up atleast trying that, going in there and asking to talk to someone. Cause chatting with them online got me nowhere. The chat rep said he didn't have access to what the actual issue was with verifying my identity, its done through a 3rd party site. That 3rd party site I think is the same for both, just because the formatting looked identical when I was denied on both login setups.
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