BetMaster.com - SCAM

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • arie1985
    SBR MVP
    • 03-19-08
    • 1611

    #1
    BetMaster.com - SCAM
    I've decided to try this bookmaker, I haven't seen many reviews of it.

    You only need a valid mobile number in order to open an account, then I've used my verified WebMoney account and I tested this bookmaker as follows yesterday:

    1) I've deposited $10 and placed it on a bet with very low odds, I tried to withdraw $10.20 - the deposit & withdrawal were processed both instantly without any trouble.

    2) I've then deposited another $150 and placed it on a bet in one NBA Preseason Game, Under 221.5 between Knicks and Wizards - the bet won, and I tried to withdraw $271.50 which was processed with a 3% fee - I received only $263.36 ... They never mentioned in their fees page anything about that - they only mention the following:

    Commission applied on withdrawal if total amount of bets placed is less than 15% of deposited funds or you are trying to withdraw funds more than 1 time per day.



    That withdrawal was first withdrawal I made today and I did risk 100% of the deposit on odds of 1.81 (which are also terrible btw in comparison to NBA odds but let's leave all this asides and call it small potatoes).

    I then decided to give it another try, and I made a $500 deposit.

    I've placed it on a tennis bet with odds of 1.21 and the bet won, I then tried to withdraw and received the following SMS sent to my mobile device:



    I've contacted their support, and this is the conversation between us:

    Me: I tried to make a withdrawal but it wasn't processed - why?
    BM: Helpdesk will be back in 3 hours.

    Me after a few hours: ?
    BM (Tatjana): Hello.As I can see, withdrawal declines due to limits on your WebMoney account. Please try the attempt again in some time. You can also contact WebMoney for further information about your limits. Thank you!

    Me: There are no limits on my WebMoney wallet, the limit is set by you.
    Me: And what is "in some time"? Please don't be vague.

    BM (Tatjana): We do not have limits for your withdrawals. Please try to withdraw again later today.

    Me: What is the definition of "later"? 1 hour from now? Why would it be any different later than now?

    BM (Tatjana): You can contact WebMoney already now and specify question about your limits. If there are no limits, then you can try to withdraw later today. Unfortunately, I don't have specific timeframe.

    Me: I have no problem sending and receiving funds with WebMoney, I am not sure why are you using such excuses.
    Me: I have a user in SBRForum for over 9 years, I will have to report this to them with screenshots which were already taken, this is unacceptable, I'm sorry but I simply don't believe what you're telling me, there isn't any problem with my WebMoney account.

    BM (Tatjana): Please do not worry. You will receive your money. Please just try again to withdraw later today. If this error will appear again, contact us.

    That chat was 1 hour ago.

    In the meantime I've tried to place bets on small odds (1.01) to see if it will change anything in the system, but nothing happened, I told myself maybe they want me to bet again on high odds - so I've placed a bet of my entire balance on Philippines NCAA Basketball game - you can see the bets here:




    The bet on the basketball game if I click on it shows more details:



    The game is still taking place right now as I type this message - you can see the final score here:




    The game has ended 73-71 (144 pts in total), the bet was settled as a winner, I tried to withdraw the funds - and the button is not even available now!



    BetMaster is blaming WebMoney for something that they control, it reminds me of 1XBet, same tactics, same unscrupulous practices.

    I don't know what to do now, but I wanted to warn other forum members this website is very risky to use, I will report if anything changes.
    Last edited by arie1985; 10-08-19, 03:13 AM.
  • SEAHAWKHARRY
    BARRELED IN @ SBR!
    • 11-29-07
    • 26068

    #2
    Good luck arie hopefuly this gets resolved
    Btw you have some great picks that win. Feel free to send some my way PM. Me. Lol. got bvb to get out of my ch old streak
    Last edited by SEAHAWKHARRY; 10-08-19, 03:25 AM.
    Comment
    • arie1985
      SBR MVP
      • 03-19-08
      • 1611

      #3
      I am on chat with them now:

      Me: I am trying to withdraw now and the button for withdrawal is greyed out and not clickable - why?

      BM (Tatjana): Please wait, I will check.

      (after 10 minutes of waiting)

      Me: I'm waiting

      (No reply for over 15 minutes)

      I sent another question mark asking for an update and they seem to intentionally ignore me for now.

      I have no idea how this website features here as one of the "best bookmakers" out there but I will definitely reach out to the site owner to inform him of my experience:



      And I will wait for BetMaster to rectify their wrongdoing, the longer it takes the more damage they will cause to their reputation.
      Comment
      • lonnie55
        SBR MVP
        • 04-08-16
        • 2689

        #4
        Originally posted by arie1985
        I've decided to try this bookmaker, I haven't seen many reviews of it.
        Comment
        • arie1985
          SBR MVP
          • 03-19-08
          • 1611

          #5
          The only thing they said is "We will investigate the issue and get back to you as soon as possible. We apologise for the inconvenience."

          I will keep you posted if anything changes. Please be aware. This seems to be an extremely unscrupulous site using unscrupulous practices against its players.
          Comment
          • lonnie55
            SBR MVP
            • 04-08-16
            • 2689

            #6
            Comment
            • arie1985
              SBR MVP
              • 03-19-08
              • 1611

              #7
              Thanks for sharing your experience, loonie.

              They have just emailed me as follows:

              I have just now received an answer and, unfortunately, due to technical issues, WebMoney is not available at the moment. Please try to withdraw the funds during tomorrow. We apologise for the inconvenience.

              I will let you know tomorrow if anything changes, even though it doesn't sound credible to me.
              Comment
              • lonnie55
                SBR MVP
                • 04-08-16
                • 2689

                #8
                Originally posted by arie1985
                I have no idea how this website features here as one of the "best bookmakers" out there but I will definitely reach out to the site owner to inform him of my experience:
                https://www.bookmakers.bet/best-uk-bookmakers/
                Lol, are you serious? The site owner won't give a sh*t. A site that promotes 1xbet, 22bet and Betwinner (22bet and Betwinner are sister-sites of 1xbet) as three of his TOP 5 books is a criminal himself.
                Comment
                • Motorhead11
                  SBR High Roller
                  • 09-04-18
                  • 238

                  #9
                  Personally had a mare getting my funds out from them. They had same technical issues with Neteller, at the end they forced me to diposit a small amount with card and withdraw to that card. They still had same issues, they forced me to diposit with another card and finally got paid.
                  Comment
                  • arie1985
                    SBR MVP
                    • 03-19-08
                    • 1611

                    #10
                    Originally posted by Motorhead11
                    Personally had a mare getting my funds out from them. They had same technical issues with Neteller, at the end they forced me to diposit a small amount with card and withdraw to that card. They still had same issues, they forced me to diposit with another card and finally got paid.
                    I am not sure if you are referring to the same website or not.

                    I tried to do something similar, so now I made a $50 bitcoin deposit (the lowest amount you can deposit with Bitcoin is $50), I even rolled over that deposit, several times - I get the same trouble - the withdrawal button is not clickable and is greyed out and I cannot click on it.

                    I contacted their support again, they said:

                    I have forwarded your question to representative department. We will get back to you as soon as we receive an answer from them. Please kindly await.
                    So now I got $1,184 in the account, I stopped betting completely there now until this issue is resolved.

                    I am not sure what is going to be the outcome of this but I can tell you this is all very shady and unscrupulous, this is not a reliable website.
                    Comment
                    • arie1985
                      SBR MVP
                      • 03-19-08
                      • 1611

                      #11
                      Here is a screenshot of what I see when I try to withdraw via Bitcoin - basically I am blocked from making withdrawals (but not from placing bets!)

                      Comment
                      • arie1985
                        SBR MVP
                        • 03-19-08
                        • 1611

                        #12
                        The withdrawal button is not working today neither. I am pretty sure the admin has blocked it for me intentionally.

                        Any ideas what else can be done ?
                        Comment
                        • arie1985
                          SBR MVP
                          • 03-19-08
                          • 1611

                          #13
                          Okay, just an update - They did contact me back and told me to try and make withdrawals today.

                          Initially I tried to withdraw $1,000 via WebMoney, it didn't go through .... then I tried $500 and it went through.

                          I tried to withdraw the Bitcoin and it didn't go through, they told me they work on it and then later on the Bitcoin withdrawal went through.

                          So I managed to withdraw my Bitcoin back as well as $500 WebMoney.

                          I still have $632.31 in the account, I'm waiting to see what's gonna be with it. I will keep you posted.
                          Comment
                          • BigJay
                            SBR MVP
                            • 01-14-12
                            • 3485

                            #14
                            Just don’t bet with it. That’s obviously what they’re wanting you to do is lose it.

                            I wonder if they’ve ever had this much trouble with their deposit buttons not working?
                            Comment
                            • arie1985
                              SBR MVP
                              • 03-19-08
                              • 1611

                              #15
                              Originally posted by BigJay
                              Just don’t bet with it. That’s obviously what they’re wanting you to do is lose it.

                              I wonder if they’ve ever had this much trouble with their deposit buttons not working?
                              Of course not ... I am actually looking at Odsy88 now as you can see here - I am still shocked I used Bet-IBC with so many fees whilst I could have used Odsy88 with FREE deposits and withdrawals ... but anyway I am debating with myself if I should get back into it again or not ... the fact you can withdraw your winnings anytime and the minimum is 10 EUR is much more motivating (than the 100 EUR minimum set by Bet-IBC), the thing is I don't know when Odsy88 will change their policies, I guess they are so lenient now because they need more customers.

                              Anyway enough talking about agents - in regards to BetMaster, no, I am not using it, but I am still interested in withdrawing my funds out of it.
                              Comment
                              • BigJay
                                SBR MVP
                                • 01-14-12
                                • 3485

                                #16
                                Originally posted by arie1985
                                Of course not ... I am actually looking at Odsy88 now as you can see here

                                in regards to BetMaster, no, I am not using it, but I am still interested in withdrawing my funds out of it.
                                Good. I’m sure 99% of the folks in your position eventually get frustrated and lose it back. Books like this and MyBookie who is notorious for using these slow-pay no-pay tactics just plain suck.

                                I wish there was more regulation. When people don’t get paid as promised it’s theft.
                                Comment
                                • arie1985
                                  SBR MVP
                                  • 03-19-08
                                  • 1611

                                  #17
                                  Originally posted by BigJay
                                  Good. I’m sure 99% of the folks in your position eventually get frustrated and lose it back. Books like this and MyBookie who is notorious for using these slow-pay no-pay tactics just plain suck.

                                  I wish there was more regulation. When people don’t get paid as promised it’s theft.
                                  I barely login to my account, I only exchange emails with them - and the only thing they said is "try again tomorrow" and "we are working on the problem" - not sure where they want to take it.

                                  Also I tried placing bet with $1 - I get an error "Permission Error" - I am not even allowed to place bets or withdraw, I even tried placing a bet with the entire amount of $600ish - didn't work, same error "Permission Error" - so unlike others I cannot even lose the funds -

                                  This website is terrible, 0 support.

                                  They asked me today to use a card to make a deposit and then withdraw to the card but all my cards get declined as well (not sure which card worked for a poster who said he did it this way) ... I am not sure what to do ... it's frustrating and annoying.
                                  Comment
                                  • lonnie55
                                    SBR MVP
                                    • 04-08-16
                                    • 2689

                                    #18
                                    Why do you even bother? It's a 100% Russian scam site, they have voided all my bets retroactively
                                    Last edited by lonnie55; 10-10-19, 08:21 AM.
                                    Comment
                                    • arie1985
                                      SBR MVP
                                      • 03-19-08
                                      • 1611

                                      #19
                                      Originally posted by lonnie55
                                      Why do you even bother? It's a 100% Russian scam site, they have voided all my bets retroactively
                                      What are my alternatives?
                                      Comment
                                      • lonnie55
                                        SBR MVP
                                        • 04-08-16
                                        • 2689

                                        #20
                                        I don't know, it just seems as if you're still trying to figure out if this book is legit or not
                                        Comment
                                        • arie1985
                                          SBR MVP
                                          • 03-19-08
                                          • 1611

                                          #21
                                          Originally posted by lonnie55
                                          I don't know, it just seems as if you're still trying to figure out if this book is legit or not
                                          No, I am no trying to figure out if this website is legit or not, I am trying to withdraw $634.31 that are stuck in the site, I cannot withdraw the funds and they keep on using stalling tactics - hypothetically if I would ever come across this site again I would stay away and won't deposit here even a dime!
                                          Comment
                                          • lonnie55
                                            SBR MVP
                                            • 04-08-16
                                            • 2689

                                            #22
                                            Why didn't you avoid this book at all?

                                            The idea of creating those threads is to warn you guys

                                            Comment
                                            • arie1985
                                              SBR MVP
                                              • 03-19-08
                                              • 1611

                                              #23
                                              I didn't notice this one loonie, Motorhead said he managed to withdraw using a card.
                                              Motorhead - which card did you use? All my cards are being declined, I cannot place bets (get "Permission Error"), and I cannot withdraw neither.

                                              They told me they would assist me today but they just ignored all my messages today, they are not replying and not helping with this issue at all.
                                              Comment
                                              • arie1985
                                                SBR MVP
                                                • 03-19-08
                                                • 1611

                                                #24
                                                After emails and messages ignored for several days, I tried chatting with them today on chat, they allowed me to withdraw $400 via WebMoney which I confirm I received.

                                                I cannot withdraw the remaining $234 yet but this is a good progress.
                                                Comment
                                                • arie1985
                                                  SBR MVP
                                                  • 03-19-08
                                                  • 1611

                                                  #25
                                                  Final update - Tatjana from BetMaster has emailed me today letting me know I can make a withdrawal via WebMoney, so I tried to withdraw the last $234 in my account balance and I can confirmed I have now received it successfully.

                                                  I have tried to change the title's name and remove the word "scam" from it although loonie55's experience has proven otherwise, and likewise my experience was definitely not a nice one, but they did eventually pay me everything and via WebMoney without having to use a credit card.

                                                  If I had to rate my experience I'd say it's 3.5 out of 10 - I still cannot recommend this site after all the hassles and troubles I had with it - nonetheless it took about a week to resolve the entire thing, and I've seen users here having to wait for a very long time.

                                                  If you have any other questions or comments feel free to shoot them here.

                                                  Thanks and enjoy the rest of your week.
                                                  Comment
                                                  SBR Contests
                                                  Collapse
                                                  Top-Rated US Sportsbooks
                                                  Collapse
                                                  Working...