Be very, very careful at Bet DSI if taking a bonus

[BAUS]

They seem to have snuck in some new rules recently. Primarily:

Updated* November 7th 2019. Any new member who registered from August 1st 2019 to current date will have a maximum bonus cash out $10,000. Any member registered before this time frame will have a max bonus cash out of $25,000.


And, perhaps the worst rule in offshore bonus history:


For any new member who has registered from the date of August 1st 2019, allocated bonuses greater than $999 will have a maximum of $100 applied to rollover on any wager placed towards meeting rollover requirement regardless of the wagered amount.


This means if you sign up today, and take them up on their BTC150 offer by sending $1500 and receiving a $2250 bonus your rollover will equal $93,750. But with only $100 maximum being credited towards your rollover that means you will need to make 937 bets at $100 apiece. This would take the average bettor close to a decade to complete.

To add insult to injury, you can only cash out a maximum of $10,000 from this $2250 bonus. And, don't forget, there is a good chance they reduce your limits to $50 during the rollover.

Your friend,

BAUS

[sweep]

wow, that is crazy..

[Shutup]

You need to be a lawyer or some shit looking over these rules to figure shit out. Sneaky

[pologq]

that is completely ridiculous. terms like that should immediately lower them to F. they basically want money and never to pay out.

[BigDaddy]

i agree those are crazy rules.

just pointing out that it would be 900 bets not 9000 bets

either way crazy.

[BAUS]

i agree those are crazy rules.

just pointing out that it would be 900 bets not 9000 bets

either way crazy.

Yes, I realized that afterwards.

BAUS

[GradyFuson]

This is complete garbage! Changing the rules after handing out a bonus and not even notifying existing customers whom the rule changes affect.

It really feels like DSI is so dumb that they don't even realize how BS these rules are.

It wouldn't surprise me if SBR or someone was able to put some pressure on them that they would change rules back to something reasonable.

If DSI is unwilling to fix these rules it makes me think that they are just trying to hold on to funds until after the super bowl and then close up shop.

[PaperTrail07]

NICE WORK BAUS--A+++++++++++++++++-BETDSI should instantly be deemed a "F" rated book IMO.......most people don't stand a chance anyways....then they add this....SICK STUFF

[PD77]

Not sure why anyone still plays at DSI, this should seal the deal if anyone was on the fence.

[sweep]

Sportsbookreview.com :


What is your opinion/stance on these new DSI terms of service?

[newton0038]

Be wary of a shop that suddenly changes bonus rules and has them RETROACTIVELY enforced. Especially with NCAA bowl action and hoops in full gear not to mention superbowl coming around. DSI banks nearing zero??

[infotimbo]

Be wary of a shop that suddenly changes bonus rules and has them RETROACTIVELY enforced.

is this the case though?

[leetreaper]

Guys, stop playing at DSI, it's a shit book now...

[GradyFuson]

is this the case though?

100% yes it is the case

[infotimbo]

100% yes it is the case

is anyone here affected by that, or what's your source? So far I haven't read anything like that in this thread so far

[DTFly]

I don't want to be too specific here but....
I created my account after Aug 1st. Received a deposit bonus worth more than $999 long before Nov 7th when they had confusing bonus rules but normal rollover rules. My rollover is well over $100k.

Up until a few days ago I thought I had met over 50% of the rollover. They have sneakily removed the rollover tracker from their website so I asked CS to check my roll for me, it took them a couple of days but they came back with a number that was between 10 and 20% of my total rollover which I tried to explain was wrong, but CS insisted that it was correct.
So I checked the rules and sure enough they had changed them. I'm in shock. My normal wager size is about 4 figures, but only $100 of each of my bets has counted towards the rollover.
At this point I'm thinking I will file a complaint, but as a warning to anyone thinking of playing there, DON'T! They will change the rules on a whim.

[DTFly]

Also when I first suspected something was wrong, I checked the rules and took a screenshot of the one affecting me showing that any bonus over "$1000". This was itself a new rule that came into effect after I had deposited.

https://ibb.co/k8N1FhS

But if that wasn't good enough for them they then changed it again to bonuses over "$999"

https://ibb.co/VSxHp4N

*linked screenshots (sorry don't know how to include the photo in the post)

[Optional]

Sportsbookreview.com :


What is your opinion/stance on these new DSI terms of service?

Sounds like a crappy bonus offer.

And people have the choice to take it or not.


Do you think a private business should not be allowed to operate how they choose?


Or maybe you think SBR should write their terms for them? Would you be willing to cover the compensation needed to cover any bad decision related to SBR telling DSI how to risk their own money?

Seriously, imagine if someone came along saying you can't operate your business how YOU CHOOSE.

How many of you would be screaming about communism and freedom??


If you don't like it, don't play there.

SBR isn't changing ratings for a book simply over a published bonus term that is less generous than you think it should be

[Optional]

Also when I first suspected something was wrong, I checked the rules and took a screenshot of the one affecting me showing that any bonus over "$1000". This was itself a new rule that came into effect after I had deposited.

https://ibb.co/k8N1FhS

But if that wasn't good enough for them they then changed it again to bonuses over "$999"

https://ibb.co/VSxHp4N

*linked screenshots (sorry don't know how to include the photo in the post)

Are you saying you claimed a $1000 bonus before that term was changed to say $999?

If so, send in a complaint form and we can ask a manager to review.

[mtneer1212]

Sounds like a crappy bonus offer.

And people have the choice to take it or not.


Do you think a private business should not be allowed to operate how they choose?


Or maybe you think SBR should write their terms for them? Would you be willing to cover the compensation needed to cover any bad decision related to SBR telling DSI how to risk their own money?

Seriously, imagine if someone came along saying you can't operate your business how YOU CHOOSE.

How many of you would be screaming about communism and freedom??


If you don't like it, don't play there.

SBR isn't changing ratings for a book simply over a published bonus term that is less generous than you think it should be

They don't have a choice if the rules were changed retroactively to taking the bonus, which is the case here. There is ZERO chance I would ever play at this book. They have fallen from a top book to the bottom of the barrel. Yet SBR continues to not grade this book an F.

[milwaukee mike]

there's really nothing that terrible about this new rule, versus their old way of operating

they used to just limit you to 100 or 50 when you were in the middle of the rollover, so that it took you forever

[Optional]

They don't have a choice if the rules were changed retroactively to taking the bonus, which is the case here. There is ZERO chance I would ever play at this book. They have fallen from a top book to the bottom of the barrel. Yet SBR continues to not grade this book an F.

Of course... IF they changed a rule on you retroactively.

Did they do that to you?

Send in a complaint form and I can almost guarantee you it would be fixed fast if so.


And if you think a poor bonus offer, that is properly spelled out and users have a choice to take or not, requires an F rating... you're simply not being reasonable.

[Heltah Skeltah]

there's really nothing that terrible about this new rule, versus their old way of operating

they used to just limit you to 100 or 50 when you were in the middle of the rollover, so that it took you forever

Yup..book is garbage

[BrickJames]

that is completely ridiculous. terms like that should immediately lower them to F. they basically want money and never to pay out.

F should be reserved for stiffs, having rollover rules like this should bring them down to D-.

[DTFly]

Of course... IF they changed a rule on you retroactively.

Did they do that to you?

Send in a complaint form and I can almost guarantee you it would be fixed fast if so.


And if you think a poor bonus offer, that is properly spelled out and users have a choice to take or not, requires an F rating... you're simply not being reasonable.

Those two images are my only proof of rules changing.


In MY situation I received a bonus over $1000 before this rule existed at all, but they are applying this rule to me. I was not notified by DSI, I discovered this on my own.

[deeppckts]

Of course... IF they changed a rule on you retroactively.

Did they do that to you?
.

The same thing happened to me.

I deposited after Aug1 when their terms were you could cash out a maximum of $25,000 from the bonus. To this day it unclear whether cash out means convert "bonus funds" into cash funds, or actually cash out to my bank or crypto wallet, etc. In any event, they transferred the whole balance (which was more than 10k) into my cash balance. They then told me I had to meet another 1x rollover. I just finished that and they are now telling me the maximum payout is $10,000.

Optional, no one seems to be complaining about their bonus terms. They can offer 0% if they want. We are ALL complaining about them changing the terms.

Do we submit a complaint through our sbr usernames or just send an e-mail to some sbr person? Please let me know.

The only good thing I can say about DSI is their Live TV option seems to be back.

[Optional]

Those two images are my only proof of rules changing.


In MY situation I received a bonus over $1000 before this rule existed at all, but they are applying this rule to me. I was not notified by DSI, I discovered this on my own.

Ok, I thought you were claiming they changed it by $1 to affect you.


If you took the bonus after November 7th, then you are subject to the 10k max rule.

If you took it before that date, send in the complaint form linked below.

The same thing happened to me.

I deposited after Aug1 when their terms were you could cash out a maximum of $25,000 from the bonus. To this day it unclear whether cash out means convert "bonus funds" into cash funds, or actually cash out to my bank or crypto wallet, etc. In any event, they transferred the whole balance (which was more than 10k) into my cash balance. They then told me I had to meet another 1x rollover. I just finished that and they are now telling me the maximum payout is $10,000.

Optional, no one seems to be complaining about their bonus terms. They can offer 0% if they want. We are ALL complaining about them changing the terms.

Do we submit a complaint through our sbr usernames or just send an e-mail to some sbr person? Please let me know.

The only good thing I can say about DSI is their Live TV option seems to be back.

No one is complaining about their bonus terms you say!


What exact date did you deposit for the bonus? After 1 Aug is not relevant. Before November 7th is the key date.

Same as DTFly above, if you claimed the bonus before Nov 7 send in a Sportsbook Complaint form and we can ask a manager to check this one for you.


And I will ask for confirmation about if the 10k is max transferred from the bonus balance, or max that can be cashed out after the 1x cash rollover.

[DTFly]

Ok, I thought you were claiming they changed it by $1 to affect you.


If you took the bonus after November 7th, then you are subject to the 10k max rule.

If you took it before that date, send in the complaint form linked below.





No one is complaining about their bonus terms you say!


What exact date did you deposit for the bonus? After 1 Aug is not relevant. Before November 7th is the key date.

Same as DTFly above, if you claimed the bonus before Nov 7 send in a Sportsbook Complaint form and we can ask a manager to check this one for you.


And I will ask for confirmation about if the 10k is max transferred from the bonus balance, or max that can be cashed out after the 1x cash rollover.

I claimed the bonus before Nov 7th

[deeppckts]

Optional
I signed up in mid August. The terms then were 25k max cashout. On November 7 they changed the rules for people who deposited between Aug1 and Nov7 which is a retroactive rule change that I've never seen done before. NOT something good.

[Optional]

Optional
I signed up in mid August. The terms then were 25k max cashout. On November 7 they changed the rules for people who deposited between Aug1 and Nov7 which is a retroactive rule change that I've never seen done before. NOT something good.

Not really.

It was simply a terms change which happens all the time.

The fact they gave different terms to people who were members before August 1st is unusual, but not an unfair change.


If you have an active bonus taken before November 7th and they tried to enforce the new rule on you, then that would be a retroactive change.

[Optional]

I claimed the bonus before Nov 7th

Then these new terms should not apply, and send in that complaint form.

Or contact them and point this out yourself?

[deeppckts]

Not really.

It was simply a terms change which happens all the time.

The fact they gave different terms to people who were members before August 1st is unusual, but not an unfair change.


If you have an active bonus taken before November 7th and they tried to enforce the new rule on you, then that would be a retroactive change.

I signed up and deposited for the bonus the same day. It's that bonus which is still active today. Therefore, I have been affected by a retroactive rule change.

I apologize if I was not clear, I was getting fitted at my tailor.

[ace7550]

Sounds like a crappy bonus offer.

And people have the choice to take it or not.


Do you think a private business should not be allowed to operate how they choose?


Or maybe you think SBR should write their terms for them? Would you be willing to cover the compensation needed to cover any bad decision related to SBR telling DSI how to risk their own money?

Seriously, imagine if someone came along saying you can't operate your business how YOU CHOOSE.

How many of you would be screaming about communism and freedom??


If you don't like it, don't play there.

SBR isn't changing ratings for a book simply over a published bonus term that is less generous than you think it should be

Of course a private business should be able to make their own rules provided it's not a total scam and against the law. But isn't SBR in the business of letting its customers know which sportsbooks are the best and which are the worst? Doesn't SBR take shady bonus rules into account when making the ratings?

[Optional]

I signed up and deposited for the bonus the same day. It's that bonus which is still active today. Therefore, I have been affected by a retroactive rule change.

I apologize if I was not clear, I was getting fitted at my tailor.

Gotcha.

If you have not already, email them and point out that the bonus was taken before Nov 7th and you would like to be paid up to 25K instead of 10K.

If they do not adjust it for you, send in the complaint form linked above as well.

[deeppckts]

Thanks Optional

How can we show our gratitude to moderators such as yourself, do you have a tip jar of some sort?