All Bettheline.ag Issues

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  • KS1986
    SBR Wise Guy
    • 05-20-17
    • 558

    #36
    Originally posted by Danj0123
    'Charles' at Bettheline.ag is a conman running a scam site. He owes me and my brother almost $18,000. Two weeks ago, he told me he was processing my payout; since then, he has not answered any calls, emails or live chat. My brother and I can no longer log in to our accounts. The coward is hiding somewhere ripping people off because he can't make an honest living.

    I submitted a complaint with SBR and followed up multiple times with them, but they are not responding at all. Apparently they've had similar complaints about this site in the past, and have not posted anything. If they had, I would have seen it when I researched this scam site and not deposited with them in the first place. I don't know if they are getting money from the scumbag coward Charles to not blacklist Bettheline.ag, but something needs to be done so more people don't get their hard earned money stolen by this thieving pathetic excuse for a man.
    When you researched this site what did you find? They aren't even rated on SBR which should be a pretty big red flag.
    Comment
    • Optional
      Administrator
      • 06-10-10
      • 60668

      #37
      Originally posted by Danj0123
      'Charles' at Bettheline.ag is a conman running a scam site. He owes me and my brother almost $18,000. Two weeks ago, he told me he was processing my payout; since then, he has not answered any calls, emails or live chat. My brother and I can no longer log in to our accounts. The coward is hiding somewhere ripping people off because he can't make an honest living.

      I submitted a complaint with SBR and followed up multiple times with them, but they are not responding at all. Apparently they've had similar complaints about this site in the past, and have not posted anything. If they had, I would have seen it when I researched this scam site and not deposited with them in the first place. I don't know if they are getting money from the scumbag coward Charles to not blacklist Bettheline.ag, but something needs to be done so more people don't get their hard earned money stolen by this thieving pathetic excuse for a man.
      So Charles is a conman, is he a conman in the same way that SBR ignores you?!?

      IE: NOT TRUE?

      Because I know I have not ignored you.


      Why do you keep talking about your brother?

      We do not handle complaints on behalf of third parties.

      If there really is a brother and not just your multi account, you'll need to have him submit his own complaint form.
      .
      Comment
      • Danj0123
        Restricted User
        • 12-11-19
        • 16

        #38
        I'm saying my complaint submission has been ignored, as have my follow ups to the generic email support box. Also, it seems like other people's issues with this con man - which he is - were never reported on the site. That's what really bothers me here.

        You did respond to a couple of my direct messages to you, but I haven't even had my original complaint acknowledged, so don't make it seem like I'm being disingenuous. That's what I mean by being ignored; it's been over a week since I submitted that complaint, I followed up several times, and have not received a single response to it. I don't know the standard process, so will try to be patient, but a simple acknowledgement would have been nice by now.

        I mention my brother because I advised him to open an account with them once I got a couple payouts, and I'm going to be paying him back with my own money because of this, fyi. If I ever get some kind of response to my complaint I'll ask him to submit one too.
        Comment
        • BigdaddyQH
          SBR Posting Legend
          • 07-13-09
          • 19530

          #39
          You re going to hire a Private Detective to find this guy? Then what? You are crazy. Totally and unquestionably crazy. Dummies like you come a dime a dozen. You will NEVER get a penny.
          Comment
          • Danj0123
            Restricted User
            • 12-11-19
            • 16

            #40
            Originally posted by BigdaddyQH
            You re going to hire a Private Detective to find this guy? Then what? You are crazy. Totally and unquestionably crazy. Dummies like you come a dime a dozen. You will NEVER get a penny.
            Yeah no shit genius... 'Bigdaddy' DORK.... i know I've lost my money but I will find this POS and it will be a bad day for him when I do.
            Comment
            • Danj0123
              Restricted User
              • 12-11-19
              • 16

              #41
              Originally posted by Optional
              So Charles is a conman, is he a conman in the same way that SBR ignores you?!?

              IE: NOT TRUE?

              Because I know I have not ignored you.


              Why do you keep talking about your brother?

              We do not handle complaints on behalf of third parties.

              If there really is a brother and not just your multi account, you'll need to have him submit his own complaint form.
              And I still want to know, if other people have submitted official complaints about this site, WHY ARE THEY NOT BLACKLISTED?? He's going to continue ripping people off and you can at least try to mitigate the damage. I thought that was one of the main purposes of this site.
              Comment
              • semibluff
                SBR MVP
                • 04-12-16
                • 1515

                #42
                You've been here a whole 6 days and someone hasn't solved all your problems free of charge in all that time? Wow, i'm shocked. If only i'd read through threads where disputes sometimes didn't get resolved for months, or sometimes not at all.
                Comment
                • Danj0123
                  Restricted User
                  • 12-11-19
                  • 16

                  #43
                  Originally posted by semibluff
                  You've been here a whole 6 days and someone hasn't solved all your problems free of charge in all that time? Wow, i'm shocked. If only i'd read through threads where disputes sometimes didn't get resolved for months, or sometimes not at all.
                  And I'm shocked at your level of reading comprehension. I'll say it one more time - my issue is that this site wasn't already blacklisted. I've heard from several people who have filed complaints about them here previously. I know I'm not the first person they've stolen from, and it will continue to happen.

                  As for my specific complaint, all I would expect after almost a week now would be an acknowledgement of it, as I've followed up a couple different times with no response. I obviously don't expect it to be resolved at this point.
                  Comment
                  • Ruifgalmeida
                    SBR MVP
                    • 04-23-08
                    • 2024

                    #44
                    not where to make fun of you, but how did you let roll a no listed sportsbook with 5digits? And why the f... are you messing with sbr when problably are your last resort
                    Comment
                    • Danj0123
                      Restricted User
                      • 12-11-19
                      • 16

                      #45
                      Originally posted by Ruifgalmeida
                      not where to make fun of you, but how did you let roll a no listed sportsbook with 5digits? And why the f... are you messing with sbr when problably are your last resort
                      Good questions... as for the first, it was admittedly very stupid of me but I got a few payouts from them initially so thought they were legit. Still extremely foolish on my part, and I'm paying the price.

                      Regarding the second point, I'm 100 percent sure SBR will not get anything back for me. So it's irrelevant. It would be nice if they would help others not get ripped off by them in the future though.
                      Comment
                      • pologq
                        SBR Posting Legend
                        • 10-07-12
                        • 19899

                        #46
                        how much were the other payments you had received from them? anything at the amount you are withdrawing now?
                        Comment
                        • DroopyDog
                          SBR MVP
                          • 11-03-16
                          • 1255

                          #47
                          stopped reading after "me and my brother"
                          Comment
                          • Danj0123
                            Restricted User
                            • 12-11-19
                            • 16

                            #48
                            Originally posted by pologq
                            how much were the other payments you had received from them? anything at the amount you are withdrawing now?
                            I was able to withdraw 1k a few times. That's what I was trying to withdraw again, was told it would be processed the next day, and then they stopped answering the phone or responding to emails.
                            Comment
                            • FakeNews916
                              SBR High Roller
                              • 06-26-17
                              • 141

                              #49
                              SBR will have no pull with them. Most of those C+ to F rated books are just ponzi books. Take new money in to pay..that's why their payouts are low. With the proliferation of legal US betting states... The well is drying up for those desperate for action outside of the main players.

                              Id be happy to have even pulled money from them. What method did you use to deposit?
                              Comment
                              • pologq
                                SBR Posting Legend
                                • 10-07-12
                                • 19899

                                #50
                                Originally posted by Danj0123
                                I was able to withdraw 1k a few times. That's what I was trying to withdraw again, was told it would be processed the next day, and then they stopped answering the phone or responding to emails.
                                so you have $18K in winnings but only drawing $1K and they can't pay that now? that sucks.

                                i agree most of these 2nd rate books operate in a ponzi scheme fashion. that is why big payouts usually take time (except from the really good books). they need money to come in to pay big payouts. has nothing to do with processor delays or whatever bullshit "john" in customer service will tell you.
                                Comment
                                • Frank
                                  SBR Wise Guy
                                  • 10-13-07
                                  • 918

                                  #51
                                  They email me constantly.

                                  I created an account a while back but never played there.

                                  FWIW, the last email I got from Charles, I replied back and gave him a link to the original thread.

                                  I asked him why people were posting about not being paid and asked for an explanation.

                                  He replied that he could not open links at work.

                                  I told him to read it on his phone or after work and get back to me.

                                  He has not replied since.
                                  Comment
                                  • stevex
                                    SBR Hall of Famer
                                    • 05-02-10
                                    • 5122

                                    #52
                                    Originally posted by Frank
                                    They email me constantly.

                                    I created an account a while back but never played there.

                                    FWIW, the last email I got from Charles, I replied back and gave him a link to the original thread.

                                    I asked him why people were posting about not being paid and asked for an explanation.

                                    He replied that he could not open links at work.

                                    I told him to read it on his phone or after work and get back to me.

                                    He has not replied since.
                                    Wow. Talk about a real scumbag. Dude owes me $4k plus disputed payouts sent to me previously. Guy needs to be called out.
                                    Comment
                                    • Danj0123
                                      Restricted User
                                      • 12-11-19
                                      • 16

                                      #53
                                      Originally posted by Frank
                                      They email me constantly.

                                      I created an account a while back but never played there.

                                      FWIW, the last email I got from Charles, I replied back and gave him a link to the original thread.

                                      I asked him why people were posting about not being paid and asked for an explanation.

                                      He replied that he could not open links at work.

                                      I told him to read it on his phone or after work and get back to me.

                                      He has not replied since.
                                      Thanks... the guy is a lying thieving scumbag... he's clearly too incompetent to run a legitimate site so he decides to steal peoples' money, which is obviously more important to him than integrity or being a real man
                                      Last edited by Danj0123; 12-18-19, 01:53 PM.
                                      Comment
                                      • BigdaddyQH
                                        SBR Posting Legend
                                        • 07-13-09
                                        • 19530

                                        #54
                                        There is no excuse for you guys to fall for this unless you are just plain stupid. You guys are always looking for a quick buck. You never get it.
                                        Comment
                                        • PD77
                                          SBR MVP
                                          • 12-11-09
                                          • 2381

                                          #55
                                          Weekly spam email is a little different. No longer from Kennedy but the “Sales” team. Looks like they’re pushing their crappy little DGS casino now. Love the anonymity, Hello again. Spamming SOB’s.
                                          Hello again,



                                          BetTheLine.ag is an offshore casino that is highly motivated to provide you with a world-class gaming experience. We have an experienced staff with over 30 years in offshore experience. We offer a wide range of bonuses, payout and deposit options to fund your account including, Bitcoin, Money Transfers, PayPal, Money Orders and wire.








                                          Sportsbook Bonus Rollover Rules:

                                          1. Bonus and Deposit amounts must be played in the Sportsbook product. Action in the Casino or Horsebetting will not be taken into account for the rollover.
                                          2. What counts towards the rollover is the straight bets on the full game with lines between -200 and +140, baseball counts as half action.Quarters, halves, props, team totals, futures, if bets, parlays, teasers, round robins, horses, casino and live betting do not count towards the rollover, they can be played with the bonus or depositing amount of money but will not count towards the rollover.

                                          Casino Bonus Rollover Rules:

                                          1. Bonus and Deposit amounts must be played in the Casino. Action in the Sportsbook or Horsebetting will not be taken into account for the rollover.
                                          2. Every game counts towards the rollover. Only table games like BJ, Roulette, Craps, Baccarat, Poker, Video Poker and Pai Gow count 50%.


                                          If you have any questions, please feel free to contact our staff via email, live chat, or with our toll free number at:


                                          We would love to answer any questions you may have
                                          Last edited by Optional; 12-18-19, 08:42 PM.
                                          Comment
                                          • PD77
                                            SBR MVP
                                            • 12-11-09
                                            • 2381

                                            #56
                                            Why can’t I copy/paste pictures anymore? Something has changed.
                                            Comment
                                            • pologq
                                              SBR Posting Legend
                                              • 10-07-12
                                              • 19899

                                              #57
                                              I have gotten emails from Charles before but not recently. I will respond with how there are numerous posts about fcuking customers out of money.
                                              Comment
                                              • themike78
                                                SBR MVP
                                                • 07-01-13
                                                • 4873

                                                #58
                                                I get the emails too. I just erase them. Never would I sign up at an unknown book. Too many legit options to play with now. I don't care if they offer a 10000% bonus. Not worth worrying if they are going to pay you if you win.
                                                Comment
                                                • pologq
                                                  SBR Posting Legend
                                                  • 10-07-12
                                                  • 19899

                                                  #59
                                                  Originally posted by themike78
                                                  I get the emails too. I just erase them. Never would I sign up at an unknown book. Too many legit options to play with now. I don't care if they offer a 10000% bonus. Not worth worrying if they are going to pay you if you win.
                                                  100%. big bonus offered consistently by a book means trouble. offering 100% here and there is fine. offering it always is suspicious.
                                                  Comment
                                                  • Frank
                                                    SBR Wise Guy
                                                    • 10-13-07
                                                    • 918

                                                    #60
                                                    I emailed him again when they sent another email.

                                                    He replied.

                                                    Hope this helps, if SBR wants to get involved.

                                                    Here is the message:

                                                    "I read the thread but there are no specifics at all, that is generally how things go when someone is trying to slander you. If you can provide me an account number or the customers name, I can ask the Risk Management department, and/or check the notes on the account in question.

                                                    Also if SBR wishes to contact me in regards to the situation in question I would be glad to assist in any way I can.

                                                    It is impossible to comment on something without any information".
                                                    Comment
                                                    • stevex
                                                      SBR Hall of Famer
                                                      • 05-02-10
                                                      • 5122

                                                      #61
                                                      Originally posted by Frank
                                                      I emailed him again when they sent another email.

                                                      He replied.

                                                      Hope this helps, if SBR wants to get involved.

                                                      Here is the message:

                                                      "I read the thread but there are no specifics at all, that is generally how things go when someone is trying to slander you. If you can provide me an account number or the customers name, I can ask the Risk Management department, and/or check the notes on the account in question.

                                                      Also if SBR wishes to contact me in regards to the situation in question I would be glad to assist in any way I can.

                                                      It is impossible to comment on something without any information".
                                                      SBR PLEASEEEE reach out to this thief (I filed an SBR complain about a month ago so you should have my account number). I’d absolutely looove to hear what this scumbag has to give for his reasoning on disputing my payouts and blocking me from logging in to my account and not answering email.
                                                      Comment
                                                      • pologq
                                                        SBR Posting Legend
                                                        • 10-07-12
                                                        • 19899

                                                        #62
                                                        Originally posted by Frank
                                                        I emailed him again when they sent another email.

                                                        He replied.

                                                        Hope this helps, if SBR wants to get involved.

                                                        Here is the message:

                                                        "I read the thread but there are no specifics at all, that is generally how things go when someone is trying to slander you. If you can provide me an account number or the customers name, I can ask the Risk Management department, and/or check the notes on the account in question.

                                                        Also if SBR wishes to contact me in regards to the situation in question I would be glad to assist in any way I can.

                                                        It is impossible to comment on something without any information".
                                                        Guy is probably lighting a cigar with stacks of $100's as he wrote that.
                                                        Comment
                                                        • THE_LOCKSMITH
                                                          SBR Hall of Famer
                                                          • 08-25-08
                                                          • 7237

                                                          #63
                                                          "SBR is doing nothing about it"

                                                          Scam sportsbooks pop up every week so not all of them are going to be listed on the Blacklist. So knowing that what exactly do you expect SBR to do about it?
                                                          Comment
                                                          • Optional
                                                            Administrator
                                                            • 06-10-10
                                                            • 60668

                                                            #64
                                                            Originally posted by Frank
                                                            I emailed him again when they sent another email.

                                                            He replied.

                                                            Hope this helps, if SBR wants to get involved.

                                                            Here is the message:

                                                            "I read the thread but there are no specifics at all, that is generally how things go when someone is trying to slander you. If you can provide me an account number or the customers name, I can ask the Risk Management department, and/or check the notes on the account in question.

                                                            Also if SBR wishes to contact me in regards to the situation in question I would be glad to assist in any way I can.

                                                            It is impossible to comment on something without any information".
                                                            Please PM me his contact email?



                                                            Originally posted by stevex

                                                            SBR PLEASEEEE reach out to this thief (I filed an SBR complain about a month ago so you should have my account number). I’d absolutely looove to hear what this scumbag has to give for his reasoning on disputing my payouts and blocking me from logging in to my account and not answering email.
                                                            Please PM me a copy of your complaint submission form?
                                                            .
                                                            Comment
                                                            • stevex
                                                              SBR Hall of Famer
                                                              • 05-02-10
                                                              • 5122

                                                              #65
                                                              Originally posted by Optional
                                                              Please PM me his contact email?





                                                              Please PM me a copy of your complaint submission form?
                                                              For some reason I can't PM on here (could you fix that for me) but in the mean time I replied back to help@sportsbookreview.com which includes the original complaint submission form in the email.
                                                              Comment
                                                              • semibluff
                                                                SBR MVP
                                                                • 04-12-16
                                                                • 1515

                                                                #66
                                                                Originally posted by stevex
                                                                For some reason I can't PM on here (could you fix that for me) but in the mean time I replied back to help@sportsbookreview.com which includes the original complaint submission form in the email.
                                                                "Message Me" does not appear below your Betpoints total, (screen left). You may have disabled your ability to send and receive PMs. Between "Inbox" and "My Posts" on the right hand side of the screen is a "settings" box. Click on that and on the next screen, (Left) there is a "General Settings" option. Click that and you should see a "Private Messaging:" choice of 2 small circles in the middle of the page. Click "Private Messaging on". If you don't see these options then your account has most likely been modified by SBR Staff.
                                                                Comment
                                                                • Optional
                                                                  Administrator
                                                                  • 06-10-10
                                                                  • 60668

                                                                  #67
                                                                  Originally posted by stevex

                                                                  For some reason I can't PM on here (could you fix that for me) but in the mean time I replied back to help@sportsbookreview.com which includes the original complaint submission form in the email.
                                                                  Anyone can PM me as a mod. You just needed to try.

                                                                  But no need to bother now, if you have emailed the help@ address, they will help you.
                                                                  .
                                                                  Comment
                                                                  • Wegmine9
                                                                    SBR High Roller
                                                                    • 12-23-19
                                                                    • 130

                                                                    #68
                                                                    Yes this is a scam book, i submitted my own complaint about it a few days ago and am waiting to hear back. They stole several thousand from me.
                                                                    Comment
                                                                    • stevex
                                                                      SBR Hall of Famer
                                                                      • 05-02-10
                                                                      • 5122

                                                                      #69
                                                                      Originally posted by Wegmine9
                                                                      Yes this is a scam book, i submitted my own complaint about it a few days ago and am waiting to hear back. They stole several thousand from me.
                                                                      I’m just curious how much clout SBR would even have with PPH shops like this? I know it’s the agent that screws you over but does SBR try to go to the owner of the site?
                                                                      Comment
                                                                      • Optional
                                                                        Administrator
                                                                        • 06-10-10
                                                                        • 60668

                                                                        #70
                                                                        Originally posted by stevex

                                                                        I’m just curious how much clout SBR would even have with PPH shops like this? I know it’s the agent that screws you over but does SBR try to go to the owner of the site?
                                                                        No, we do not have anything to do with PPH site complaints.

                                                                        They all have the same policy that the local agent is responsible.
                                                                        .
                                                                        Comment
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