Mybookie has stolen 4,575 out of my account on Nov 26th after voiding my freeplay winnings from a Oct 29 bet
Here’s the theft breakdown:
I requested a payout on November 26th. The following day they sent me an email requesting I send them ID and a Bill for verification. The next day I get an email notifying me that my payout has been declined, and that I need to call in to speak with a manager about wagering habits. I check my account when I get home, here’s the fun part.
Before calling the manager, or giving me a heads up, they remove $4575 from my account. Leaving me with a few dollars more than my initial deposit, and a new limit of $1
Their rule is : MyBookie enforces a maximum winning amount of $500 per free play wager and maximum odds of 200/1.However I bet multiple times on the same line for 500 or less, which does not break their stated per bet rule. They misapplied the rule to void my winnings and steal my funds.
They are FREEROLLING players. I’ve always bet freeplays like this at MYbookie. I've lost 4-5k in freeplays over the past few months the same way. They seemed perfectly happy to let me lose, and lose, and lose,then void my bets when I finally win. Citing a rule I never broke
here’s the way I see it:
If MyBookie wants to void my winning freeplay bets they shouldn’t get to keep all the losing ones. Mybookie is literally freerolling players by stealing winnings after accepting thousands in freeplay losses the exact same way. If my winnings are void, then my losses should be void too.
They are stealing from me by applying a rule incorrectly and freerolling bettors. I will file a complaint with SBR but wanted to warn others about Mybookies actions and theft regardless of my outcome.
Let me know if you guys have any questions or need anything clarified.
Here’s the theft breakdown:
I requested a payout on November 26th. The following day they sent me an email requesting I send them ID and a Bill for verification. The next day I get an email notifying me that my payout has been declined, and that I need to call in to speak with a manager about wagering habits. I check my account when I get home, here’s the fun part.
Before calling the manager, or giving me a heads up, they remove $4575 from my account. Leaving me with a few dollars more than my initial deposit, and a new limit of $1
Their rule is : MyBookie enforces a maximum winning amount of $500 per free play wager and maximum odds of 200/1.However I bet multiple times on the same line for 500 or less, which does not break their stated per bet rule. They misapplied the rule to void my winnings and steal my funds.
They are FREEROLLING players. I’ve always bet freeplays like this at MYbookie. I've lost 4-5k in freeplays over the past few months the same way. They seemed perfectly happy to let me lose, and lose, and lose,then void my bets when I finally win. Citing a rule I never broke
here’s the way I see it:
If MyBookie wants to void my winning freeplay bets they shouldn’t get to keep all the losing ones. Mybookie is literally freerolling players by stealing winnings after accepting thousands in freeplay losses the exact same way. If my winnings are void, then my losses should be void too.
They are stealing from me by applying a rule incorrectly and freerolling bettors. I will file a complaint with SBR but wanted to warn others about Mybookies actions and theft regardless of my outcome.
Let me know if you guys have any questions or need anything clarified.