The bovada case - that can change the whole betting industry

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  • Lanceman
    SBR Rookie
    • 01-09-20
    • 3

    #1
    The bovada case - that can change the whole betting industry
    Hello to all SBR customers/players,
    I need your opinion and help, please!

    I have a huge problem with one of the top rated A+ bookies - BOVADA.LV .

    On 11/21/19 I placed 2 separate bets from my account:

    - the first bet I placed on 11/21/19 was a single bet - soccer-future - Lask Linz winner group D - UEFA Europa LeagueRisk $ 2373.94 / To Win $ 12463.18 / Odds +525
    It's a winning bet but Bovada decided to pay me only the amount of $4747.88 and 12 minutes later they credited back my wager amount with the following message: ''Adjusting winning amount. Missing risk amount. +$2373.94''.

    - the 2nd bet I placed was a 2 team parlay - NBA Moneyline - Milwaukee Bucks -1000 and LASK Linz +525 - soccer UEFA Europa League Group D Winner - future bet
    Risk $ 2380.95 / To Win $ 13988.08 / Odds +588
    After completion of the soccer game on 12/12/2019 Bovada credited the whole winning amount of $13988.08 to my account but after 16 minutes someone from Bovada decided to take a huge piece of my winnings, the following message appeared in TRANSACTIONS/HISTORY : ''Adjusting winning amount to correct odds.'' -$8511.89

    A complicated situation, right? ...... BUT THE MATH IS SIMPLE :
    - 1st bet - a single - winning the net amount of $12463.18 + Risk amount of $ 2373.94 = $14 837.12
    - 2nd bet - 2 team parlay - winning the net amount of $13988.08 + Risk amount of $2380.95 = $16369.03
    The total amount (both bets - a single and parlay) credited to my account should be $31 206.15
    BOVADA PAID ME ONLY $4747.88+$2373.94= $7121.82 (my 1st bet) + $7857.14 (parley bet) = $14 978.96 - the amount BOVADA paid

    Guys, I have 2 winning bets for the amount of $31 206.15 but actually I'm missing the exact amount of : -$16227.19

    Obviously, someone from BOVADA team saw that both bets are winning and decided to reduce manually my winnings, the decision was taken by a person from BOVADA team BUT AFTER THE EVENT FINISHED .
    The only notification message I've received from Bovada was on Dec 12, 2019 5:07 PM
    AGAIN IT WAS AFTER THE COMPLETION OF THE SOCCER EVENT
    The email I got from BOVADA is the following:

    ''This is a quick note from the Sports Team letting you know that your Wager #19111068962139 has been settled based on the correct odds of +200.The wager was placed with incorrect odds of +525 and we want to honor it.We apologize for any inconvenience this may have caused.Our Customer Service Team is available 24/7 to help if you need anything else.Regards,Bovada Customer Servicesports@bovada.lv ''

    I've contacted BOVADA via live chat and email but I have been told this is their decision and kind of 'I should be thankful because Bovada team decided to honor my bets '
    I can provide you pictures from my account transactions, email correspondence and live chat transcript as well.

    GUYS, I REALLY NEED YOUR ADVICE AND ANY HELP OR SUGGESTION WILL BE VERY USEFUL FOR ME !
    Last edited by Lanceman; 01-17-20, 08:53 PM.
  • deltgen
    SBR Wise Guy
    • 12-31-10
    • 865

    #2
    I don't know how to do it, but surely someone can see what the odds were for that soccer bet on other sites. If others had it in the +500 range, Bovada screwed up and you'll have a case. If everyone else had it at around +200, you will be told that it was a 'bad line'.
    Comment
    • showonly
      SBR Rookie
      • 12-10-19
      • 26

      #3
      Your actions give the appearance that you saw the bad number and ran to the most likely winner you could parlay it with.
      Comment
      • theflyingbuffalo
        SBR Rookie
        • 03-03-18
        • 41

        #4
        I've never heard of a site that has historical odds for a futures bet on a specific day.

        Looking at that group at that time, it looks like Lask and PSV were tied for 2nd with 7 pts and Sporting in 1st with and 2 games to play. Looking at a simple rating system those 3 teams rank pretty close to each other. With the 4th team eliminated, it seems like roughly 1/3 of a chance (+200) for each is much closer to the real odds than +525.

        That being said, who knows where they are pulling +200 from, why not +250 or some other number? Personally I think you still have a case to be paid at +525. It's not as egregious as some people who post getting 200:1 on a number when the true odds should be 25:1 and then whining when their bets are cancelled.

        However, Bovada and other sites like 5dimes are known to do stuff like this, so doubt you get paid.
        Comment
        • NBAtanker
          SBR Sharp
          • 11-09-19
          • 288

          #5
          I found the match it was against PSV and they were favourites at home at 6/5 2.20 +120. You obviously knew this and took a shot fair play to Bovada for actually honouring you the winnings because other sites would void it and boot you
          Comment
          • NBAtanker
            SBR Sharp
            • 11-09-19
            • 288

            #6
            Originally posted by theflyingbuffalo
            I've never heard of a site that has historical odds for a futures bet on a specific day.

            Looking at that group at that time, it looks like Lask and PSV were tied for 2nd with 7 pts and Sporting in 1st with and 2 games to play. Looking at a simple rating system those 3 teams rank pretty close to each other. With the 4th team eliminated, it seems like roughly 1/3 of a chance (+200) for each is much closer to the real odds than +525.

            That being said, who knows where they are pulling +200 from, why not +250 or some other number? Personally I think you still have a case to be paid at +525. It's not as egregious as some people who post getting 200:1 on a number when the true odds should be 25:1 and then whining when their bets are cancelled.

            However, Bovada and other sites like 5dimes are known to do stuff like this, so doubt you get paid.
            Every site had it at +120 at kick off so he should be happy with +200 go onto FlashScore and go Europa league it gives odds from loads of bookmakers all range around +120 to +130
            Comment
            • PD77
              SBR MVP
              • 12-11-09
              • 2381

              #7
              I’m of the mindset if they booked the bet they should pay the bet. Adjusting post match for a lesser amount is inexcusable. That being said, this type of behavior is very common in the unregulated online sportsbook world. This case is interesting, yet common, and I don’t see it changing anything, let alone the “whole betting industry”.
              Comment
              • Crusherrr
                SBR MVP
                • 06-27-16
                • 3646

                #8
                Originally posted by NBAtanker
                I found the match it was against PSV and they were favourites at home at 6/5 2.20 +120. You obviously knew this and took a shot fair play to Bovada for actually honouring you the winnings because other sites would void it and boot you
                I almost hope they take his adjusted winnings for trying to scam them. Then he has the audacity to make a post like this here about it like they tried to screw him over.

                This isn't a $20 bet you placed. You wagered presumably your entire balance on these bets. I'm guessing at least based on the strange bet size including cents.

                You knew what you were doing. Good try...
                Comment
                • NBAtanker
                  SBR Sharp
                  • 11-09-19
                  • 288

                  #9
                  Originally posted by Crusherrr
                  I almost hope they take his adjusted winnings for trying to scam them. Then he has the audacity to make a post like this here about it like they tried to screw him over.

                  This isn't a $20 bet you placed. You wagered presumably your entire balance on these bets. I'm guessing at least based on the strange bet size including cents.

                  You knew what you were doing. Good try...
                  Exactly your not going to bet that amount on a +550 he obviously knew which is fair enough but to make this over the top thread when they actually honoured the bet and didn’t free roll him is laughable
                  Comment
                  • ace7550
                    SBR MVP
                    • 05-08-15
                    • 3729

                    #10
                    Can't there be some rule where your 1st post on SBR isn't a long story about how you got scammed by an A rated book?
                    Comment
                    • Optional
                      Administrator
                      • 06-10-10
                      • 60642

                      #11
                      One point the OP has left out of his story is that he saw the bad line, joined Bovada to bet it, and then hit it soooo hard there was no way it would evr get through un noticed.


                      And as others have pointed pointed out LASK had already won 3 of its 5 group matchups and was under +200 to top pool. (ie LESS than the generous odds Bovada gave him)



                      This guy took a shot and lost. Full stop. Disappointing for him, but when it such an obvious shot and done to such a big level, I do not feel the slightest bit sorry for the guy. Try being a bit smarter and bit less greedy next time possibly?
                      .
                      Comment
                      • Optional
                        Administrator
                        • 06-10-10
                        • 60642

                        #12
                        Originally posted by ace7550
                        Can't there be some rule where your 1st post on SBR isn't a long story about how you got scammed by an A rated book?
                        There is a definite anti-correlation between the length of the first post and explanation, and how genuine a complaint is.
                        .
                        Comment
                        • NBAtanker
                          SBR Sharp
                          • 11-09-19
                          • 288

                          #13
                          Originally posted by Optional
                          One point the OP has left out of his story is that he saw the bad line, joined Bovada to bet it, and then hit it soooo hard there was no way it would evr get through un noticed.


                          And as others have pointed pointed out LASK had already won 3 of its 5 group matchups and was under +200 to top pool. (ie LESS than the generous odds Bovada gave him)



                          This guy took a shot and lost. Full stop. Disappointing for him, but when it such an obvious shot and done to such a big level, I do not feel the slightest bit sorry for the guy. Try being a bit smarter and bit less greedy next time possibly?
                          The hilarious thing is he put “that can change the whole betting industry” when Bovada gave him nearly double the odds haha. Bovada was A in my book think I’ll give them a A++ after this
                          Comment
                          • Optional
                            Administrator
                            • 06-10-10
                            • 60642

                            #14
                            Originally posted by NBAtanker

                            The hilarious thing is he put “that can change the whole betting industry” when Bovada gave him nearly double the odds haha. Bovada was A in my book think I’ll give them a A++ after this
                            And that he made this thread at all, after already having this explained to him.
                            .
                            Comment
                            • milwaukee mike
                              BARRELED IN @ SBR!
                              • 08-22-07
                              • 26914

                              #15
                              Originally posted by NBAtanker
                              The hilarious thing is he put “that can change the whole betting industry” when Bovada gave him nearly double the odds haha. Bovada was A in my book think I’ll give them a A++ after this
                              let's not get carried away

                              i'm trying to meet a rollover there and my live bet limits are now $1, that's just sad
                              Comment
                              • PD77
                                SBR MVP
                                • 12-11-09
                                • 2381

                                #16
                                Originally posted by Optional
                                One point the OP has left out of his story is that he saw the bad line, joined Bovada to bet it, and then hit it soooo hard there was no way it would evr get through un noticed.
                                By that logic, shouldn’t the large wagers have been noticed on 11/21 instead of 12/12, 3 weeks after he placed the bets? I’m not defending OP, but they had to see the wagers beforehand and knew the lines were off, why not reach out and remedy the situation before the bet is settled. If the facts are as everyone has stated it does look like OP still received a favorable settlement from Bovada but it looks really bad to change odds on a wager your accepted post match. Maybe I’m missing something.
                                Last edited by PD77; 01-17-20, 11:35 PM.
                                Comment
                                • Optional
                                  Administrator
                                  • 06-10-10
                                  • 60642

                                  #17
                                  Originally posted by PD77
                                  By that logic, shouldn’t the large wagers have been noticed on 11/21 instead of 12/12, 3 weeks after he placed the bets? I’m not defending OP, but they had to see the wagers beforehand and knew the lines were off, why not reach out and remedy the situation before the bet is settled. If the facts are as everyone has stated it does look like OP still received a favorable settlement from Bovada but it looks really bad to change odds on a wager your accepted post match. Maybe I’m missing something.
                                  Ok, you agree that the OP was fine to join to target a very obvious error, bet nothing else, still get paid out at better than the correct odds... and now think this case changes the whole betting industry?

                                  We disagree I guess.
                                  .
                                  Comment
                                  • xKMACKx
                                    SBR MVP
                                    • 11-16-08
                                    • 1274

                                    #18
                                    "That can change the whole betting industry"

                                    Comment
                                    • nyplayer33
                                      Restricted User
                                      • 09-27-06
                                      • 8304

                                      #19
                                      Op is dumb
                                      Comment
                                      • Roscoe_Word
                                        SBR MVP
                                        • 02-28-12
                                        • 3999

                                        #20
                                        IMHO, a book should be responsible for the lines they post.
                                        Comment
                                        • milwaukee mike
                                          BARRELED IN @ SBR!
                                          • 08-22-07
                                          • 26914

                                          #21
                                          Originally posted by Roscoe_Word
                                          IMHO, a book should be responsible for the lines they post.
                                          that sounds good in theory, but if they let every shot taker in the world hit them for 25k then they wouldn't exist for long

                                          what if it's a -500 that they have accidentally listed for +500?
                                          Comment
                                          • PD77
                                            SBR MVP
                                            • 12-11-09
                                            • 2381

                                            #22
                                            Originally posted by Optional
                                            Ok, you agree that the OP was fine to join to target a very obvious error, bet nothing else, still get paid out at better than the correct odds... and now think this case changes the whole betting industry?

                                            We disagree I guess.
                                            you are putting words in my mouth Opti, I never said that. In fact I said this thread would never change the betting industry. The things you described, “obvious line error”, “joined Bovada to bet it” , and “hit it soooo hard there was no way it would evr get through un noticed”, those all red flags that Bovada SHOULD have noticed the day he joined and wagered $5000 on one event, in fact it did go unnoticed for 21 days.
                                            I do not wager on soccer so I do not fully understand the wager, the way I read it he placed at soccer future on 11/21 for Lask Linz winner group D, which was settled on 12/12. What were the true odds on 11/21 and what were the odds leading up to the final match on 12/12? How many matches between 11/21 and 12/12? And when did Bovada finally notice their line error and correct it?
                                            Comment
                                            • Optional
                                              Administrator
                                              • 06-10-10
                                              • 60642

                                              #23
                                              Originally posted by PD77
                                              you are putting words in my mouth Opti, I never said that. In fact I said this thread would never change the betting industry. The things you described, “obvious line error”, “joined Bovada to bet it” , and “hit it soooo hard there was no way it would evr get through un noticed”, those all red flags that Bovada SHOULD have noticed the day he joined and wagered $5000 on one event, in fact it did go unnoticed for 21 days.
                                              I do not wager on soccer so I do not fully understand the wager, the way I read it he placed at soccer future on 11/21 for Lask Linz winner group D, which was settled on 12/12. What were the true odds on 11/21 and what were the odds leading up to the final match on 12/12? How many matches between 11/21 and 12/12? And when did Bovada finally notice their line error and correct it?
                                              You probably should know this stuff before backing up a guy who is trying to use SBR to unfairly smear the book.

                                              They were leading the group with two matches to play.

                                              They were chalk faves on the 3 way line in both remaining group matches.

                                              There is no question the fair odds were less than the +200 he was given by them. Closer to +100 than +200 would have been reality.

                                              And this was picked up 16 minutes after the market was graded, not some length of time later you have a valid complaint about. They probably took 15 of those mins deciding what was fair odds to pay him.



                                              Fair industry practice, for offshores, is to cancel errors if noticed before the event, or pay them out at "correct" odds if not picked up until after a result is known. This is a good rule for both parties.

                                              Try this with a Malta licensed book and see if you get paid anything or not before you tell me Bovada look bad again. They have acted more tolerant of an obvious shot taker than the majority of books in the world normally do.
                                              Last edited by Optional; 01-18-20, 09:44 AM.
                                              .
                                              Comment
                                              • PD77
                                                SBR MVP
                                                • 12-11-09
                                                • 2381

                                                #24
                                                Originally posted by Optional
                                                You probably should know this stuff before backing up a guy who is trying to use SBR to unfairly smear the book.

                                                They were leading the group with two matches to play.

                                                They were chalk faves on the 3 way line in both remaining group matches.

                                                There is no question the fair odds were less than the +200 he was given by them. Closer to +100 than +200 would have been reality.

                                                And this was picked up 16 minutes after the market was graded, not some length of time later you have a valid complaint about. They probably took 15 of those mins deciding what was fair odds to pay him.



                                                Fair industry practice, for offshores, is to cancel errors if noticed before the event, or pay them out at "correct" odds if not picked up until after a result is known. This is a good rule for both parties.

                                                Try this with a Malta licensed book and see if you get paid anything or not before you tell me Bovada look bad again. They have acted more tolerant of an obvious shot taker than the majority of books in the world normally do.
                                                I’m not backing up the OP, I already stated that, I was trying to get a better understanding of the events and I think you mostly provided that. If these events are true then yes, OP received a reasonable settlement, but Bovada will continue to attract shot takers by leaving future wagers open during a match with only two matches remaining. You are the one throwing Bovada under the bus by stating how blatantly obvious the line error and shot taker were in there actions yet Bovada did not notice for 21 days. I too find it hard to believe Bovada didn’t notice a new account depositing almost $5000 and wagering all of it on a futures bet with a bad line but Bovada is a very large operation so I guess they just didn’t see it until after settlement.
                                                Comment
                                                • Pareto
                                                  SBR MVP
                                                  • 04-10-07
                                                  • 1058

                                                  #25
                                                  Originally posted by Optional
                                                  There is no question the fair odds were less than the +200 he was given by them. Closer to +100 than +200 would have been reality.
                                                  This is not true.

                                                  Yes, Linz were heavy favourites in the last game vs Sporting. But that was only because Sporting had allready qualified for the next round and didnt care about winning the group. Only 3 players from Sportings normal lineup was on the team for the game vs Linz. And therefor the odds on Linz also dropped a lot before kickoff. Odds on Linz started at around +125, and ended around -160. I can assure you if Linz played a Sporting team that needed points in order to qualify the odds would have been much better than -160 and also better than +125.
                                                  Comment
                                                  • jjgold
                                                    SBR Aristocracy
                                                    • 07-20-05
                                                    • 388189

                                                    #26
                                                    guy was just a shot taker

                                                    Most gamblers are

                                                    zero case
                                                    Comment
                                                    • Roscoe_Word
                                                      SBR MVP
                                                      • 02-28-12
                                                      • 3999

                                                      #27
                                                      Originally posted by milwaukee mike
                                                      that sounds good in theory, but if they let every shot taker in the world hit them for 25k then they wouldn't exist for long

                                                      what if it's a -500 that they have accidentally listed for +500?
                                                      After being hit for 25K, Mike, my guess is they would pay more attention in the future. Painful lessons are the ones best learnt.
                                                      Comment
                                                      • Pareto
                                                        SBR MVP
                                                        • 04-10-07
                                                        • 1058

                                                        #28
                                                        Originally posted by jjgold
                                                        guy was just a shot taker

                                                        Most gamblers are

                                                        zero case

                                                        He was clearly a shot taker. The original odds of +525 was way too high. If he only had bet a few hundred dollars on it I could have believed he didnt know it was too high.
                                                        Comment
                                                        • lonnie55
                                                          SBR MVP
                                                          • 04-08-16
                                                          • 2689

                                                          #29
                                                          1) Fair odds should have been around +200 or +250, I agree to most of the posters in this thread.

                                                          +100 would be too low, Opti. Bear in mind LASK was "seeded" #3 in this group. PSV #1, Sporting #2. PSV was away fav against Sporting and heavy fav in the last group match, so actually PSV should have been the odds-on fav for winning the group even after match day 4, followed by Sporting, followed by LASK

                                                          2) The book kind of free-rolled the OP because they waited until the bets were settled. They should have corrected their mistake way earlier.

                                                          3)
                                                          Originally posted by Optional
                                                          Try this with a Malta licensed book and see if you get paid anything or not before you tell me Bovada look bad again. They have acted more tolerant of an obvious shot taker than the majority of books in the world normally do.
                                                          This.

                                                          OP should be glad the book didn't just void the bets as most books would have done so.
                                                          Comment
                                                          • Chiefs83
                                                            SBR MVP
                                                            • 08-01-16
                                                            • 2735

                                                            #30
                                                            They booked his bet and only gave an issue after his bet wins. Poster was pretty much free rolled. I know he hit them on a bad line but waiting till after results is final should not be allowed. I think he should be paid everything either tho I doubt that will happen. Interesting post tho.
                                                            Good luck guy
                                                            Last edited by Chiefs83; 01-18-20, 02:03 PM. Reason: Changed look to luck
                                                            Comment
                                                            • pimike
                                                              BARRELED IN @ SBR!
                                                              • 03-23-08
                                                              • 37139

                                                              #31
                                                              [QUOTE=PD77;29201747]you are putting words in my mouth Opti, I never said that. In fact I said this thread would never change the betting industry. The things you described, “obvious line error”, “joined Bovada to bet it” , and “[COLOR=#000000]hit it soooo hard there was no way it would evr get through un noticed”, those all red flags that Bovada SHOULD have noticed the day he joined and wagered $5000 on one event, in fact it did go unnoticed for 21 days.
                                                              I do not wager on soccer so I do not fully understand the wager, the way I read it he placed at soccer future on 11/21 for Lask Linz winner group D, which was settled on 12/12. What were the true odds on 11/21 and what were the odds leading up to the final match on 12/12? How many matches between 11/21 and 12/12? And when did Bovada finally notice their line error and correct

                                                              Disregard
                                                              Comment
                                                              • unlearn
                                                                SBR Hall of Famer
                                                                • 03-22-14
                                                                • 8977

                                                                #32
                                                                They free rolled your shot taking ass and paid you fair odds when it won which I see no problem in them doing in this case. Be grateful you got paid anything
                                                                Comment
                                                                • pimike
                                                                  BARRELED IN @ SBR!
                                                                  • 03-23-08
                                                                  • 37139

                                                                  #33
                                                                  Originally posted by unlearn
                                                                  They free rolled your shot taking ass and paid you fair odds when it won which I see no problem in them doing in this case. Be grateful you got paid anything
                                                                  This is the bottom line!!

                                                                  I don’t understand some people. I really don’t.
                                                                  Comment
                                                                  • lonnie55
                                                                    SBR MVP
                                                                    • 04-08-16
                                                                    • 2689

                                                                    #34
                                                                    Well, the reality is that offshore books can do whatever the F they want without any legal consequences whatsoever. In light of this, we are dependable on their decisions, if we like it or not.

                                                                    Did the book free-roll him? Yes. But should OP be glad that he at least got something out of this? Yes, because most books would have just voided the bets and showed him the door afterwards.
                                                                    Comment
                                                                    • ace7550
                                                                      SBR MVP
                                                                      • 05-08-15
                                                                      • 3729

                                                                      #35
                                                                      On this subject, is there any industry standard on where odds variance ends and bad lines begin?
                                                                      I ask because I make bets everyday and I usually have my money in 4 or 5 different books because I want the best odds possible. For example I placed a moneyline bet today on a team that was +148, but every other book had them at +130 or +135. If it had been +500 when everyone else was +200 I wouldn't have bet it because that's an obvious line error and will get cancelled.
                                                                      Comment
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