All Bovada.lv Issues

**BigOrange** · 02-03-20, 06:39 PM

Nice 1st Poast!

**icon** · 02-03-20, 06:40 PM

Originally posted by Chad Campbell

Bovada changed my wagers

First off, welcome to the forum. Secondly, I don't believe you and most others here won't believe your story either with no proof and just your word vs theirs.

Since this is your first post and are accusing a solid A+ shop of wrongdoing you should post screenshots of your bets BEFORE & AFTER, clearly showing what you are claiming Bovada did.

**Optional** · 02-03-20, 07:09 PM

Originally posted by Chad Campbell

I made bets over the Superbowl. Several full games for exact win totals and a few alternate spread bets. Everything I made was a full game wager and when it came time to collect. I noticed that bovada had changed a few of my wagers to halftime wagers and graded them as losses. The weird part these NEW halftime bets were made and graded separately from my bets. So my bets were still showing up as placed wagers. I tried to explain this to bovada customer service and they kept repeating I made HALFTIME WAGERS which I didn't. I said don't you think its strange it I made several exact score bets for full game and somehow that my two winning bets are magically halftime wagers. Nothing, no explanations no apologies. Just repeated what my fake bets were.

Anyways penetrate bovada I won't be using them again.

Does your bet slips show an exact score of 31-20 for half time?

How many other exact score bets did you make?

HT bets may very well be graded separately btw, right after HT.

**DontTailMe** · 02-03-20, 11:18 PM

Every once in a great while, I look at my recently graded wagers and realize that I bet on the wrong line or the wrong side of a line. Every time that happens, I know that I just made a really silly mistake because I know that all humans are fallible. The last thing that would come to mind is that the book changed my wager on me, but for some reason it's some people's first assumption. I find that really strange.

**temple2010** · 02-03-20, 11:19 PM

Screenshots!!! For every single bet- Can't emphasize it more!

**ace7550** · 02-04-20, 12:07 AM

Originally posted by temple2010

Screenshots!!! For every single bet- Can't emphasize it more!

That's funny. I started taking screen shots about a week ago. Because about a week ago I made a tennis bet on a big under dog at BOL. I bet $200 to win $1,000. I hit it and was so stoked. Then the next day I looked and the bet hadn't actually been made. At BOL you have to click twice to confirm the wager. I'm guessing I f'ed up and and closed out the screen before confirming it. Either way there was no record of it. Never happened to me before at BOL. Sure it was my fault. Still, so brutal.
Moral of the story? Screen shots.
Other moral? Don't have your first SBR post be about how an A+ book ripped you off when you have no supporting evidence.

**PhillipKessel** · 02-04-20, 08:05 AM

Originally posted by ace7550

That's funny. I started taking screen shots about a week ago. Because about a week ago I made a tennis bet on a big under dog at BOL. I bet $200 to win $1,000. I hit it and was so stoked. Then the next day I looked and the bet hadn't actually been made. At BOL you have to click twice to confirm the wager. I'm guessing I f'ed up and and closed out the screen before confirming it. Either way there was no record of it. Never happened to me before at BOL. Sure it was my fault. Still, so brutal.
Moral of the story? Screen shots.
Other moral? Don't have your first SBR post be about how an A+ book ripped you off when you have no supporting evidence.

The double-click confirmation is why I don't use BOL - I have screwed myself on multiple occasions when putting it several plays quickly and missing the 2nd confirmation.

**pologq** · 02-04-20, 08:24 AM

could you have just made different bets mistakenly? do the dates and times of the bets make sense to when you were on the site placing bets?

**milwaukee mike** · 02-04-20, 08:50 AM

Originally posted by ace7550

That's funny. I started taking screen shots about a week ago. Because about a week ago I made a tennis bet on a big under dog at BOL. I bet $200 to win $1,000. I hit it and was so stoked. Then the next day I looked and the bet hadn't actually been made. At BOL you have to click twice to confirm the wager. I'm guessing I f'ed up and and closed out the screen before confirming it. Either way there was no record of it. Never happened to me before at BOL. Sure it was my fault. Still, so brutal.
Moral of the story? Screen shots.
Other moral? Don't have your first SBR post be about how an A+ book ripped you off when you have no supporting evidence.

good point, and i always check pending wagers... about a week ago on live betting i screwed up and took a ncaa team for 1st half on the moneyline instead of game (they rearrange their live betting options all the time so where i was looking was full game a minute earlier), that was a total waste of $300 and it pissed me off even more when they came back and won.

**DontTailMe** · 02-05-20, 01:43 AM

Originally posted by PhillipKessel

The double-click confirmation is why I don't use BOL - I have screwed myself on multiple occasions when putting it several plays quickly and missing the 2nd confirmation.

Isn't the confirmation step optional at BOL?

**InSpades** · 09-02-24, 06:30 PM

Bovada Bonus rollover requirement

What would happen in this scenario?

I deposit $1,000 with a 50% bonus. $1,500 total balance. 5x rollover

I lose the entire $1,500 on two wagers in a week.

I deposit another $1,000 without any bonus.

Does the rollover requirement for the previous bonus still exist on my latest deposit? Would I not be able to withdraw until I meet the previous rollover requirement?

**unde0087** · 09-02-24, 06:46 PM

Once you lost that money there is no rollover. You can click on the circle by your balance in the top right and it will show you your amount and if there is any locked funds

**unde0087** · 09-02-24, 06:48 PM

You could even deposit more money while you have funds in a bonus and any winnings you can cashout with that money. Again that top right will show you what is what

**Headsterx** · 09-02-24, 06:51 PM

If your account is zero with no pending wagers, then it resets the rollover. So if your next deposit is without a bonus, the. You just need to play through 1x to withdraw.

In your scenario, the previous r/o is not applicable as it has now reset. So you don’t need to meet the previous r/o requirement but would need to play through 1x your subsequent deposit of $1k

**InSpades** · 09-02-24, 07:20 PM

Just realized I have a few pending wagers. No way I can meet the rollover. Is my best option to forfeit it?

I thought the rollover requirement was for just the bonus amount. Not total deposit.

**unde0087** · 09-02-24, 07:22 PM

Originally posted by InSpades

Just realized I have a few pending wagers. No way I can meet the rollover. Is my best option to forfeit it?

If you put more on, that money will not be affected by the funds you have involved in the bonus bro. I have played there for 15 years.

**RickJames8878** · 11-10-24, 05:43 PM

Bovada not paying out election bets. Can anyone help?

Bovada keeps saying they're waiting for official results to pay out all their election bets. But everything is official now and they still refuse. Any ideas on how to get this done? Thanks

**Pacific Square** · 11-10-24, 07:49 PM

Election bets get posted (paid) on Jan 20th of the following year 2025, which is of course inauguration day.

Standard protocol for these bets, happens every election cycle for presidential bets in the USA.

**RickJames8878** · 11-10-24, 09:24 PM

They paid out a bunch of them but are selectively saying they need all votes in for other bets that are already official. And those just so happen to be the ones I've won. For example , they graded " will their be record turnout" as a loss already (which isnt official) but are claiming they need all votes to be in to grade GOP to win by 65-104 ( which is official). Very shady

**Optional** · 11-10-24, 11:32 PM

You could try asking on their community forum here https://community.bovada.lv/

But I do think we should expect a little bit of messing about with election grading, and I would try to be patient personally.

**RickJames8878** · 11-10-24, 11:44 PM

I would be patient typically but bovada shuts down in MA after tomorrow so need it graded. No reason they can't grade it. Wish someone could help. Community forum couldn't.

**Optional** · 11-11-24, 01:30 AM

Check your PM Inbox

**5918mike** · 11-11-24, 03:52 PM

Originally posted by Pacific Square

Election bets get posted (paid) on Jan 20th of the following year 2025, which is of course inauguration day.

Standard protocol for these bets, happens every election cycle for presidential bets in the USA.

I know betopenly and betphoenix have also settled Trump bets, it's not standard at every book.

**Art Vandelay** · 11-11-24, 07:22 PM

Originally posted by 5918mike

I know betopenly and betphoenix have also settled Trump bets, it's not standard at every book.

Heritage paid as well, except Popular Vote - Waiting on Cali...

**speakplainly7** · 11-24-24, 11:33 AM

BOVADA screwed me too!

It happened to me last night, and unfortunately, I didn't take any pictures. I spoke with someone else who told me that if I had taken pictures, I could prove what happened and possibly get it reversed. I've been with them for 4 years, so I never expected something like this to happen. At first, I thought I made a simple mistake on my first bet, but when it happened again right after, I realized they had altered my bet. The second incident was so obvious. When I raised the issue, the first thing they asked for was proof, and without it, I’m stuck.
Because of this, I'm done with BOVADA. However, moving forward, no matter what site I use, I’ll always take pictures of every bet. Keep in mind, these sites are often licensed in third-world countries, and they’re not always run perfectly. There’s always a chance that someone on the inside is willing to do something shady. So, protect yourself.
Take pictures of every bet. Take multiple pictures for each bet so you can prove what happened if this happens to you in the future.

Originally posted by Chad Campbell

I made bets over the Superbowl. Several full games for exact win totals and a few alternate spread bets. Everything I made was a full game wager and when it came time to collect. I noticed that bovada had changed a few of my wagers to halftime wagers and graded them as losses. The weird part these NEW halftime bets were made and graded separately from my bets. So my bets were still showing up as placed wagers. I tried to explain this to bovada customer service and they kept repeating I made HALFTIME WAGERS which I didn't. I said don't you think its strange it I made several exact score bets for full game and somehow that my two winning bets are magically halftime wagers. Nothing, no explanations no apologies. Just repeated what my fake bets were.

Anyways penetrate bovada I won't be using them again.

**Itsamazing777** · 11-24-24, 11:52 AM

**ressien** · 11-30-24, 06:10 AM

Bovada processor charge

Can a moderator help me with the Bovada processor charging over the 6% deposit fee. Usually I'm fine with deposit charge since they are providing me with a bonus. Lately, the processor is charging over 10% when the charge showing on my Bovada account is 6%. And no it's not the credit card company, that comes as a sepeaate charge.

**Thefix13** · 11-30-24, 09:33 AM

Crypto

**Optional** · 11-30-24, 09:57 AM

Originally posted by ressien

Can a moderator help me with the Bovada processor charging over the 6% deposit fee. Usually I'm fine with deposit charge since they are providing me with a bonus. Lately, the processor is charging over 10% when the charge showing on my Bovada account is 6%. And no it's not the credit card company, that comes as a sepeaate charge.

What does Bovada say about this?

SBR only mediates for USA/CA licensed bookmakers these days, but the Bovada Community Forum might be a place to get their attention.

**shkwocka** · 12-11-24, 06:10 AM

Bovada: Closed in my state, won't send $3500

I'm in Massachusetts, and Bovada recently closed down here. I had about $3500 in my account. I requested a payout by the "final" day they stated, which was about a month ago. When I contact them for updates, they tell me everything is fine, the transaction has simply been delayed.

I've never had a problem with Bovada before - received many payouts over the last few years. They usually take about 1 to 2 business days.

I've been using their live chat.

Does anyone have any suggestions as to how to proceed? Possibly a better way to contact them, like a phone number?

thanks

**Optional** · 12-11-24, 06:14 AM

They have a forum where the mods help people https://community.bovada.lv/

**shkwocka** · 12-11-24, 06:29 AM

Originally posted by Optional

They have a forum where the mods help people https://community.bovada.lv/

I can't post there - all Massachusetts accounts have been deactivated, and the forum shares the same login as the sportsbook

**Headsterx** · 12-12-24, 10:18 AM

Here’s their # 1-888-263-0000

**InSpades** · 12-23-24, 04:33 PM

I have a question about Bonus Expiration dates.

One in my account says December 29th 2024. There is a 30x rollover. Do I have to complete the 30x rollover by that date?

I had to forfeit a bonus before due to a short expiration date. Seems ridiculous to have a 30x rollover that needs to be completed in a week.