A+ Book Gripe - How Frustrated Would You Be?

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  • PD77
    SBR MVP
    • 12-11-09
    • 2381

    #36
    I found an old T&C and it clearly stated winnings will be paid out in the form of a bonus. Also you have 7 days to clear the bonus and only on BJ. What a crummy tournament. You win the tournament for say $5000 then you have to roll that over 80x in 7 days to withdraw? WTF?
    Comment
    • PD77
      SBR MVP
      • 12-11-09
      • 2381

      #37
      Originally posted by PhillipKessel
      1st. $1,000.
      So you have to roll $1000 over 80x in 7 days? You only thought you won. Good luck!
      Comment
      • PhillipKessel
        SBR Sharp
        • 08-01-18
        • 290

        #38
        Originally posted by PD77
        I found an old T&C and it clearly stated winnings will be paid out in the form of a bonus. Also you have 7 days to clear the bonus and only on BJ. What a crummy tournament. You win the tournament for say $5000 then you have to roll that over 80x in 7 days to withdraw? WTF?
        The old T&C certainly line up with this one. I certainly can't find those currently on their site.

        So yeah ... enter for $50. Win $1000. Have 7 days to clear $60k.
        Comment
        • PhillipKessel
          SBR Sharp
          • 08-01-18
          • 290

          #39
          Originally posted by PD77
          So you have to roll $1000 over 80x in 7 days? You only thought you won. Good luck!
          Only 60x. Big winner.
          Comment
          • Optional
            Administrator
            • 06-10-10
            • 60672

            #40
            Originally posted by PhillipKessel

            I don't see those links anywhere live on their page.
            Originally posted by PhillipKessel
            Well yeah, the tournament is over.

            What was it called?

            It might say in your transaction history the name.
            .
            Comment
            • PD77
              SBR MVP
              • 12-11-09
              • 2381

              #41
              Originally posted by PhillipKessel
              The old T&C certainly line up with this one. I certainly can't find those currently on their site.

              So yeah ... enter for $50. Win $1000. Have 7 days to clear $60k.
              sorry man, that sucks. Especially for a $50 entry fee. If it were free or a couple of bucks I would understand but that entry fee is 5% of the top prize. I bet BO cleans up on these type of tournaments. Highway robbery.
              Comment
              • PhillipKessel
                SBR Sharp
                • 08-01-18
                • 290

                #42
                Originally posted by Optional
                Well yeah, the tournament is over.

                What was it called?

                It might say in your transaction history the name.
                There is actually a link to "BLACKJACK TOURNAMENT" under the casino games tab even tho there isn't a current tourney running.
                I won in the single-day. They had a multiple day after and I searched everywhere for the T&C on that one ... none to be found.

                Here is the current description under that button:

                Blackjack TournamentJoin and play our Blackjack Tournaments for your chance at a share of 15000 weekly in winnings click icon for more information and schedule

                The ICON previously just took you to the tournament/leaderboard - no T&C.
                Link currently dead.
                Comment
                • PhillipKessel
                  SBR Sharp
                  • 08-01-18
                  • 290

                  #43
                  Originally posted by PhillipKessel
                  There is actually a link to "BLACKJACK TOURNAMENT" under the casino games tab even tho there isn't a current tourney running.
                  I won in the single-day. They had a multiple day after and I searched everywhere for the T&C on that one ... none to be found.



                  Here is the current description under that button:

                  Blackjack TournamentJoin and play our Blackjack Tournaments for your chance at a share of 15000 weekly in winnings click icon for more information and schedule

                  The ICON previously just took you to the tournament/leaderboard - no T&C.
                  Link currently dead.
                  Sorry - there is a TOURNAMENT INFORMATION information link - no mention of BONUS vs. CASH.
                  Comment
                  • Optional
                    Administrator
                    • 06-10-10
                    • 60672

                    #44
                    They have had similar terms for years and $60000 in a casino is not like 60k sportsbetting

                    Ask the guys in the Casino sub forum for ideas how to get the most out of it for the least risk maybe?
                    .
                    Comment
                    • ace7550
                      SBR MVP
                      • 05-08-15
                      • 3729

                      #45
                      I'm sure there was T&C for this tourney at some point. That being said, it's BS. If I dropped $50 on a BJ tourney and won $1,000 you bet I would be bummed when I found out it was in FP and came with a huge RO.
                      I'm usually a big fan of BOL. I sing them praises all the time on SBR. But I don't like this at all.
                      Comment
                      • PhillipKessel
                        SBR Sharp
                        • 08-01-18
                        • 290

                        #46
                        Originally posted by Optional
                        They have had similar terms for years and $60000 in a casino is not like 60k sportsbetting

                        Ask the guys in the Casino sub forum for ideas how to get the most out of it for the least risk maybe?
                        I hear ya Optional.
                        But ... not knowing their terms for years ... and if they are actually listed anywhere (they certainly aren't conspicuous) for THIS tourney, I still feel like this shady AF. I'll be happy to grind back my entry fee in the (short) time they have allotted.
                        Comment
                        • Optional
                          Administrator
                          • 06-10-10
                          • 60672

                          #47
                          Originally posted by ace7550
                          I'm sure there was T&C for this tourney at some point. That being said, it's BS. If I dropped $50 on a BJ tourney and won $1,000 you bet I would be bummed when I found out it was in FP and came with a huge RO.
                          I'm usually a big fan of BOL. I sing them praises all the time on SBR. But I don't like this at all.
                          SBR can't protect people from themselves Ace.

                          Either we need to read the terms for stuff, or not blame anyone but ourselves if we choose to not do that and find out it's not as we expect later.

                          I do the same sometimes, assume and get caught out.


                          And if the terms are so patently unfair? Why do they appear to have been the same for so many years and people still keep coming back and never before have we seen a thread saying anyone has a problem with this on the forum?
                          .
                          Comment
                          • Optional
                            Administrator
                            • 06-10-10
                            • 60672

                            #48
                            Originally posted by PhillipKessel
                            I hear ya Optional.
                            But ... not knowing their terms for years ... and if they are actually listed anywhere (they certainly aren't conspicuous) for THIS tourney, I still feel like this shady AF. I'll be happy to grind back my entry fee in the (short) time they have allotted.
                            You aren't a newbie. You know there is always terms.

                            It's fine to be lazy and not go find them or ask where they are. But sometimes that leaves us a bit surprised. And it;s not that bad. Maybe you'll turn that $1000 into $2000 yet!
                            .
                            Comment
                            • PhillipKessel
                              SBR Sharp
                              • 08-01-18
                              • 290

                              #49
                              Originally posted by Optional
                              SBR can't protect people from themselves Ace.

                              Either we need to read the terms for stuff, or not blame anyone but ourselves if we choose to not do that and find out it's not as we expect later.

                              I do the same sometimes, assume and get caught out.


                              And if the terms are so patently unfair? Why do they appear to have been the same for so many years and people still keep coming back and never before have we seen a thread saying anyone has a problem with this on the forum?
                              Please click the Black Jack tourney button and find the terms listed. You won't there ... or anywhere else under their promotions.
                              Comment
                              • PhillipKessel
                                SBR Sharp
                                • 08-01-18
                                • 290

                                #50
                                Originally posted by Optional
                                You aren't a newbie. You know there is always terms.

                                It's fine to be lazy and not go find them or ask where they are. But sometimes that leaves us a bit surprised. And it;s not that bad. Maybe you'll turn that $1000 into $2000 yet!
                                I have looked for the T&C for the tourneys there for 3 days. They're aren't there.
                                Comment
                                • Optional
                                  Administrator
                                  • 06-10-10
                                  • 60672

                                  #51
                                  Originally posted by PhillipKessel
                                  I have looked for the T&C for the tourneys there for 3 days. They're aren't there.
                                  Really? 3 days looking. I would have asked customer service for the terms after about 15 mins myself


                                  I found these within 3 minutes of looking. I can find more.












                                  As I asked to start with, is one of them your tournament?

                                  If not, again as I have asked you several times now, look in your transaction history and tell me the name of your tournament and lets see if I can find that one too?


                                  I feel like I am being really patient with a 3 year old child here now, but just to humor you, here is what I see when I click Blackjack Tournaments on the promotions page, and clicking "Play Now" simply takes you to the casino.




                                  As shown, they have terms for each individual tournament and even archive them!

                                  If you seriously still think Betonline did not offer them, or offer them properly, for your tournament, send in a sportsbook complaint form. As I am done pandering with you.
                                  .
                                  Comment
                                  • JAKEPEAVY21
                                    BARRELED IN @ SBR!
                                    • 03-11-11
                                    • 29212

                                    #52
                                    Youwager/betpop is very similar in their weekly blackjack tournament that I played many times. You get paid in bonus funds that you have to roll over. Pretty lame but it seems that this is what most online books do with their casino tournaments.
                                    Comment
                                    • PhillipKessel
                                      SBR Sharp
                                      • 08-01-18
                                      • 290

                                      #53
                                      Originally posted by Optional
                                      Really? 3 days looking. I would have asked customer service for the terms after about 15 mins myself


                                      I found these within 3 minutes of looking. I can find more.












                                      As I asked to start with, is one of them your tournament?

                                      If not, again as I have asked you several times now, look in your transaction history and tell me the name of your tournament and lets see if I can find that one too?


                                      I feel like I am being really patient with a 3 year old child here now, but just to humor you, here is what I see when I click Blackjack Tournaments on the promotions page, and clicking "Play Now" simply takes you to the casino.




                                      As shown, they have terms for each individual tournament and even archive them!

                                      If you seriously still think Betonline did not offer them, or offer them properly, for your tournament, send in a sportsbook complaint form. As I am done pandering with you.
                                      None of those links are related to the tournament - what you see currently is what was listed for the contest when it was live.

                                      Not asking for you to pander to me by any means - but I think I have valid reasoning to feel like any T&Cs so drastically different from cash in/cash out should be conspicuous.
                                      Comment
                                      • PD77
                                        SBR MVP
                                        • 12-11-09
                                        • 2381

                                        #54
                                        Originally posted by JAKEPEAVY21
                                        Youwager/betpop is very similar in their weekly blackjack tournament that I played many times. You get paid in bonus funds that you have to roll over. Pretty lame but it seems that this is what most online books do with their casino tournaments.
                                        Bookmakers tournaments are very clear, for the prizes it say CASH or CHIP. I could see 40th-50th place being a chip but for 1st place to be a chip with a rollover is a ridiculous. If he meets a $60,000 rollover from a $1,000 chip for finishing in first place he deserves medal. If he doesn’t, he lost at least $50 for winning a tournament.
                                        Comment
                                        • pologq
                                          SBR Posting Legend
                                          • 10-07-12
                                          • 19899

                                          #55
                                          Originally posted by ace7550
                                          I'm sure there was T&C for this tourney at some point. That being said, it's BS. If I dropped $50 on a BJ tourney and won $1,000 you bet I would be bummed when I found out it was in FP and came with a huge RO.
                                          I'm usually a big fan of BOL. I sing them praises all the time on SBR. But I don't like this at all.
                                          agreed. same with their new fp rules. there are better options now than BOL for showing they care about players.
                                          Comment
                                          • PD77
                                            SBR MVP
                                            • 12-11-09
                                            • 2381

                                            #56
                                            Is the chip cashable if you do meet the rollover? Better be, some places it is not cashable, just the winnings.
                                            Comment
                                            • PhillipKessel
                                              SBR Sharp
                                              • 08-01-18
                                              • 290

                                              #57
                                              Originally posted by PD77
                                              Is the chip cashable if you do meet the rollover? Better be, some places it is not cashable, just the winnings.
                                              No clue.
                                              Again ... no T&C specific to this event. Only can go off the similar T&C that Optional has listed.
                                              Comment
                                              • PD77
                                                SBR MVP
                                                • 12-11-09
                                                • 2381

                                                #58
                                                Originally posted by PhillipKessel
                                                No clue.
                                                Again ... no T&C specific to this event. Only can go off the similar T&C that Optional has listed.
                                                Where did you see 60x on the rollover? The ones I looked at were 80x.
                                                Comment
                                                • PhillipKessel
                                                  SBR Sharp
                                                  • 08-01-18
                                                  • 290

                                                  #59
                                                  Originally posted by PD77
                                                  Where did you see 60x on the rollover? The ones I looked at were 80x.
                                                  That's what my account showed when the $1,000 bonus was credited ($60,000 roll)
                                                  Comment
                                                  • PD77
                                                    SBR MVP
                                                    • 12-11-09
                                                    • 2381

                                                    #60
                                                    Originally posted by PhillipKessel
                                                    That's what my account showed when the $1,000 bonus was credited ($60,000 roll)
                                                    Gotcha, that will be important. No idea how you find out though. Good luck Phillip, sounds like you have some work to do.
                                                    Comment
                                                    • ace7550
                                                      SBR MVP
                                                      • 05-08-15
                                                      • 3729

                                                      #61
                                                      IMHO, Just because something is listed in T&C doesn't mean it's not shady. Should players read the T&C before taking bonuses or placing wagers or entering tourneys? Of course. But sometimes it feels like books put up ridiculous T&C's because they know a lot of players aren't going to look. I feel that behavior is unethical.
                                                      In this specific case BOL's T&Cs weren't horrible. But I understand why the OP is upset. I would be too.
                                                      Comment
                                                      • PD77
                                                        SBR MVP
                                                        • 12-11-09
                                                        • 2381

                                                        #62
                                                        Originally posted by ace7550
                                                        IMHO, Just because something is listed in T&C doesn't mean it's not shady. Should players read the T&C before taking bonuses or placing wagers or entering tourneys? Of course. But sometimes it feels like books put up ridiculous T&C's because they know a lot of players aren't going to look. I feel that behavior is unethical.
                                                        In this specific case BOL's T&Cs weren't horrible. But I understand why the OP is upset. I would be too.
                                                        The T&C’s could be worse , no doubt, if OP can actually find them. If the chip is non-cashable and there is a max win amount on the chip , that is far worse. All in all, it’s a good promotion/tournament for BO and horrible for the player. 7 days to meet a $60,000 rollover on Blackjack? Why not give him 30 days? I’ve seen worse, but most are usually attached to a deposit bonus. There are countless stories on the casino forums of players winning jackpots that are forfeited because the player exceeded a wager limit or the bonus had a max win T&C.
                                                        Comment
                                                        • pologq
                                                          SBR Posting Legend
                                                          • 10-07-12
                                                          • 19899

                                                          #63
                                                          Originally posted by ace7550
                                                          IMHO, Just because something is listed in T&C doesn't mean it's not shady. Should players read the T&C before taking bonuses or placing wagers or entering tourneys? Of course. But sometimes it feels like books put up ridiculous T&C's because they know a lot of players aren't going to look. I feel that behavior is unethical.
                                                          In this specific case BOL's T&Cs weren't horrible. But I understand why the OP is upset. I would be too.
                                                          I understand too. Very few books are fully transparent and out to reward the player for playing with them.
                                                          Comment
                                                          • littlekona
                                                            SBR Hall of Famer
                                                            • 11-19-15
                                                            • 5241

                                                            #64
                                                            Originally posted by PhillipKessel
                                                            That's what my account showed when the $1,000 bonus was credited ($60,000 roll)
                                                            like I said earlier PM Dave on twitter and explain this and make your case why you should get paid cash for a cash based entry tournament where it does not show free play as payout. He is very responsive on twitter and very much a fair guy.
                                                            Comment
                                                            • PhillipKessel
                                                              SBR Sharp
                                                              • 08-01-18
                                                              • 290

                                                              #65
                                                              Originally posted by littlekona
                                                              like I said earlier PM Dave on twitter and explain this and make your case why you should get paid cash for a cash based entry tournament where it does not show free play as payout. He is very responsive on twitter and very much a fair guy.
                                                              Yeah - I follow him - thanks.
                                                              But ... f BOL. I'm done with them. I'll use the four other outs I like better ...
                                                              Comment
                                                              • Crusherrr
                                                                SBR MVP
                                                                • 06-27-16
                                                                • 3646

                                                                #66
                                                                I get entries into these on BOL and also Bookmaker tournaments for slots and blackjack. They give them out for free. I didn't think anyone actually bought into them, especially not for $50. I think re-entry is $10 in most of the ones I've done but I've never re-entered.

                                                                MyBookie does them too and BetUS always free on your first try and they all have rollover except Bookmaker I think. Those are paid in cash for higher spots and betpoints for lower.
                                                                Comment
                                                                • im over here now
                                                                  SBR High Roller
                                                                  • 11-27-19
                                                                  • 219

                                                                  #67
                                                                  Betonline free rolled his 50 along with thousands of others.. Great job by A plus book.. Even better job by pissy admin! but we all know who butters SBR bread, his attitude and name calling should be expected..

                                                                  I for one always get free rolled when I play in BlackJack tournaments at Aria.. Buy in for a 1000 and win the the tourney for 100k.. Catch is it’s paid in promo chips that have to be rolled over 75x times not betting more then 10 a hand.. Happens all the time..

                                                                  Send your money to 3rd world shit hole countries and get pissed when they steal or free roll shouldn’t come as a surprise.. Why risk it anymore?

                                                                  When will Gold chime in touting the Superiority of online compared to America legal books?
                                                                  Comment
                                                                  • PhillipKessel
                                                                    SBR Sharp
                                                                    • 08-01-18
                                                                    • 290

                                                                    #68
                                                                    Originally posted by Crusherrr
                                                                    I get entries into these on BOL and also Bookmaker tournaments for slots and blackjack. They give them out for free. I didn't think anyone actually bought into them, especially not for $50. I think re-entry is $10 in most of the ones I've done but I've never re-entered.

                                                                    MyBookie does them too and BetUS always free on your first try and they all have rollover except Bookmaker I think. Those are paid in cash for higher spots and betpoints for lower.
                                                                    Fair.
                                                                    I wasn't seeking out tourneys - kinda stumbled across this one ... won it ... and got more aggravation out of it than anything. Lesson learned.
                                                                    Comment
                                                                    • Crusherrr
                                                                      SBR MVP
                                                                      • 06-27-16
                                                                      • 3646

                                                                      #69
                                                                      Originally posted by PhillipKessel
                                                                      Fair.
                                                                      I wasn't seeking out tourneys - kinda stumbled across this one ... won it ... and got more aggravation out of it than anything. Lesson learned.
                                                                      I don't think it's right that they put them in the lobby for people to add to the prizepool unknowingly. That seems scummy for sure. They should make it so that if you buy in with cash you get paid out with cash. If you do the free entry then you have to roll it over as promotional funds.
                                                                      Comment
                                                                      • ace7550
                                                                        SBR MVP
                                                                        • 05-08-15
                                                                        • 3729

                                                                        #70
                                                                        Originally posted by Crusherrr
                                                                        I get entries into these on BOL and also Bookmaker tournaments for slots and blackjack. They give them out for free. I didn't think anyone actually bought into them, especially not for $50. I think re-entry is $10 in most of the ones I've done but I've never re-entered.

                                                                        MyBookie does them too and BetUS always free on your first try and they all have rollover except Bookmaker I think. Those are paid in cash for higher spots and betpoints for lower.
                                                                        I cashed in the betus one. They paid out in FP. But that was a free entry. Also, I could use that FP in the sportsbook...
                                                                        Comment
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