So I’ve had my accounts at these books probably 20 years. Most of the time they are decent but lately they suck. So a few days ago on a Sims game between ARIZONA and DENVER the stream is lost for a while. When it came back up instead of starting it at the point of error, they let it go with several scores having happened. Everyone wanted the game voided except the guys on the winning side. Other books voided the tickets. I contacted them during the game and wanted to kill my tickets win or lose because it was a tainted game. Lots of guys said their tickets were canceled and some posted them. I screenshot a few. They refused to cancel mine and said nobody got voided but I have screenshots of voided tickets from other players. I already feel they are cheating but to do it that blatantly is too much.
I want my 3 tickets refunded and I’m debating on spending thousands on negative advertising against just based on principle. They aren’t consistent at all. If a clerk gives you an answer you don’t like or isn’t customer service friendly just hang up and call back and chances are it will be the opposite. I feel that the sim game definitely should have been killed like other books did. We should not have to take your word for it that everything is legit. They damn sure don’t take our word for anything. US books opening back up next week and we won’t need bookmaker anymore. One day they will be wishing they had been fair to us when we all leave and they are back to eating rice and beans.
I want my 3 tickets refunded and I’m debating on spending thousands on negative advertising against just based on principle. They aren’t consistent at all. If a clerk gives you an answer you don’t like or isn’t customer service friendly just hang up and call back and chances are it will be the opposite. I feel that the sim game definitely should have been killed like other books did. We should not have to take your word for it that everything is legit. They damn sure don’t take our word for anything. US books opening back up next week and we won’t need bookmaker anymore. One day they will be wishing they had been fair to us when we all leave and they are back to eating rice and beans.