All Broker, Agent and Offshore Exchange Issues

**arzuru** · 01-24-25, 11:22 AM

Hi. This sounds like you triggered an anti-fraud measure by OrtbitX, probably because your
trading and betting activity is too high when compared to the average user, or probably
your activity was deemed as suspicious due to your volumes, how long have you being using
OrbirtX? This is the only reason I can come up with, OrbitX has a really long history or
freezing funds without a clear reasoning behind, it is uncertain what the result tends to be
the majority of times this happens, have never seen anyone claiming they got paid, this can
take months to he solved, or to be declared unsolved, sadly there is nothing to do.

I'm also currently facing issues with 3 bets that got voided because OrbitX claims I placed
the bets on an already determined result (something that is untrue, and impossible also) but
hey they seem to be able to do whatever they want with us, the users. All I can recommend is
to contact support everyday and wait for the best, it can be some weeks, probably even months.

**arzuru** · 01-24-25, 11:26 AM

Originally posted by Alfie White

Sportmarket, hands down. Every other broker has demonstrated lack of trust and notable bad practices against customers.

Are they really solid? I'm looking somewhere to migrate to, being using AsianConnect for over
a year but recently ran into problems, do you use OrbitX through Sportmarket? How has it being
so far? How long do withdrawals tend to take from OrbitX using that broker?

**arzuru** · 01-24-25, 11:34 AM

Originally posted by Josemax

After reading a lot on this forum, I would like to know which of the available brokers are the most reliable. I’ve seen that people are skeptical about BetInAsia, while AsianConnect seems more trustworthy. What other alternatives are there to BetInAsia and AsianConnect?

Bet-IBC, Sportmarket, Bet-Football. There are many others but not worth mentioning as they have
no reputation at all, and sometimes you get played by the known guys, now imagine what can you
go through if you give these unknown operators a chance. Check the 3 I mentioned, don't know many.

**infotimbo** · 01-24-25, 02:52 PM

Originally posted by arzuru

Are they really solid? I'm looking somewhere to migrate to, being using AsianConnect for over
a year but recently ran into problems, do you use OrbitX through Sportmarket? How has it being
so far? How long do withdrawals tend to take from OrbitX using that broker?

Sportmarket doesn't offer Orbit accounts

**Josemax** · 01-24-25, 05:07 PM

Thank you for the information.

**arzuru** · 01-24-25, 05:33 PM

Originally posted by infotimbo

Sportmarket doesn't offer Orbit accounts

I checked their site and they announce Betfair, what is Betfair's whitelabel there?

**Josemax** · 01-24-25, 05:41 PM

Here is a screenshot... let everyone see it... account suspended since January 5, 2025...https://ibb.co/6ZZk1qt

Screenshot-1 hosted at ImgBB

https://ibb.co/gzsWsWT

Image Screenshot-1 hosted in ImgBB

**Josemax** · 01-24-25, 05:48 PM

My Orbit Exchange account still allows me to log in, but I cannot place bets or withdraw funds, although I can still access the account. I would appreciate the help of more experienced users of the platform to raise awareness of the injustice Orbit Exchange is committing with my account.https://ibb.co/pJDPW2n

**Josemax** · 01-24-25, 05:59 PM

My Orbit Exchange account still allows me to log in, but I cannot place bets or withdraw funds, although I can still access the account. The account was suspended after I won €15,000, but it can be verified that I had previously lost €10,000. I would appreciate the help of more experienced users of the platform to raise awareness of the injustice Orbit Exchange is committing with my account.

**infotimbo** · 01-25-25, 02:37 AM

Account reviews by Betfair are not unusual and can take a while. It can happen on all platforms, and there's not much you can do about it.

On Sportmarket, you can access Betfair via their Sportmarket Pro multi-bookmaker platform (comparable to mollybet/asianodds). They also offer "FairExchange" accounts, which apparently is an Orbit-like whitelabel exchange, but I don't have experience with it.

**craftbrewer** · 01-25-25, 08:29 AM

Originally posted by infotimbo

Account reviews by Betfair are not unusual and can take a while. It can happen on all platforms, and there's not much you can do about it.

On Sportmarket, you can access Betfair via their Sportmarket Pro multi-bookmaker platform (comparable to mollybet/asianodds). They also offer "FairExchange" accounts, which apparently is an Orbit-like whitelabel exchange, but I don't have experience with it.

As far as I know, FairExchange has very low risk exposure limits so they can't be considered a good alternative to Orbit.

**arzuru** · 01-25-25, 08:50 AM

Originally posted by Josemax

My Orbit Exchange account still allows me to log in, but I cannot place bets or withdraw funds, although I can still access the account. The account was suspended after I won €15,000, but it can be verified that I had previously lost €10,000. I would appreciate the help of more experienced users of the platform to raise awareness of the injustice Orbit Exchange is committing with my account.

I have been using OrbitX for more than a year, I'm not a trader, I'm an outright bettor, place
bet, wait for result, over 7500 matches wagered last year, why do I mention this? Because my
experience as a bettor could be different to that of a trader. First, and big mistake, you
held a huge balance in that account, this is a big mistake because there is one problem with
OrbitX, there is no way to contact them whatsoever, you can only get information through your
agent, which naturally complicates things (max balance I ever held there is 3000), second you
got targeted probably because of your volumes, this is not a wrongdoing on your side, you just
bet and trade as you please and you shall be free to do so, probably the market you had these
winnings was a low exposure market, it was south american football, right? Maybe this attracted
unwanted attention, they probably think you are trading on a fixed event, it could be anything
but that specific winnings in the market definitely caused the account to be suspended and the
balance to be frozen.

I'm definitely on your side because I have seen OrbitX constantly treating users poorly and this
case is not something new. I think we all have seen all sort of cases, frozen balances, ghost
bets, suspended accounts and incorrectly settled markets, for example, OrtbitX recently stole
from me by voiding bets that should have not been voided, ever single time I complain about it
they change the reasoning behind voiding my bets! Trust me, you aren't alone on this one, the
only way to have a good experience in OrbitX is by betting peanuts.

Have in mind OrbitX is not operating like an exchange as they claim to be, they are operating
like a traditional bookmaker and this is why they "have" a higher matched amount on each market,
twice or triple Betfair's own volumes! The agents take positions against users and they are
okay when that works out in their favor but they can manipulate settlements of markets when it
doesn't, see? No different to bookmakers, you are participating in fictional markets, you aren't
against other genuine users, you are against a bookmaker that has total and absolute control of
the environment you are taking part in. I was okay with this and I always knew it and decided to
keep going for more than a year but now I see how incredibly dangerous this is as their overreach
on a wrongly settled bet made me realize it's not beneficial in the long run to bet on a bookmaker
that pretends to be an exchange. By the moment, all you can do is contact support every single day
and be loud, I truly hope you get paid your own money and move on, this sort of things can even
take months if solved (which is no guarantee), try to make a post about your case in Arbusers maybe
it helps your case.

**arzuru** · 01-25-25, 10:22 AM

Originally posted by craftbrewer

As far as I know, FairExchange has very low risk exposure limits so they can't be considered a good alternative to Orbit.

That's not a bad thing, if their liquidity is 1:1 as Betfair's liquidity, then that could
mean the agents giving you access to FairExchange are not taking positions against the
users, which could mean the odds of running into problems are lower than the odds of being
into troubles in OrbitX, will definitely look further into these alternatives. I know about
another Betfair whitelabel that is 1:1 Betfair's liquidity, Oddjusta I think it was (someone
mentioned it here previously if I'm not wrong), I think a whitelabel that has the exact same
liquidity as Betfair is better than a whitelabel that behaves like a bookmaker, even if that
means liquidity will be lower.

**Josemax** · 01-25-25, 02:14 PM

Thank you for your words... we keep fighting... and it’s clear that Orbit Exchange injects money into the market, just like a traditional bookmaker. Above all, it’s important to spread the word and warn traders who handle large amounts that Orbit Exchange is not safe.

**arzuru** · 01-26-25, 12:38 PM

Hope you get your money, I'm also going through a dispute with OrbitX due to some bets that
were wrongly settled and in my own case I see how sketchy they are, they changed the reasons
for the settlement 3 times already, one reason being more ridiculous than the previous one
and this behavior is repetitive in many cases reported by users, check Arbusers on the betting
agents section. And true, the most we can do now is warn others. Really tragic.

**SheSMySin** · 01-28-25, 03:38 PM

So far I have not had any issues with Sportmarket and BetInAsia, pretty similar broker services.

**arzuru** · 02-01-25, 11:37 AM

Originally posted by SheSMySin

So far I have not had any issues with Sportmarket and BetInAsia, pretty similar broker services.

I have heard mostly good things about Sportmarket so far and plan to give them a try anytime
soon, but about BetInAsia I have heard nothing but horror stories, specifically about Ortbix
through BIA. Will definitely look into Sportmarket

**SheSMySin** · 02-01-25, 11:33 PM

I have stayed away from Ortbix. Just because like you said have heard of issues but maybe I should try myself a bit too.

**arzuru** · 02-02-25, 08:32 AM

Originally posted by SheSMySin

I have stayed away from Ortbix. Just because like you said have heard of issues but maybe I should try myself a bit too.

Check arbusers, the betting agent section is full of complaints and I also ran in trouble past month
and simply decided to quit Orbit too, not willing to take any more risk there.

**SheSMySin** · 02-03-25, 11:06 AM

In regards to BetInAsia: I must add I have not used the Orbit Exchange there but the Black betting platform. I have had zero issues with them, withdrawn large 5 figs multiple times. Been there few years. Fast payouts, they do ask for proof of address and ID again for large withdraws which is fine. I have heard of issues with them but my experience is only positive and thus would recommend them. Especially given there seems to really be no bookmaker who has no negative reviews or experiences. Like for example Bet365 which is of course a s* limiting bookmaker, is still really fair with their payments, bet settlement and verification but only have 1.3 Trustpilot score. And they would certainly be way better for a recreational punter than some Curacao based scam casino that has no reviews just because they opened a new brand name for that very reason.

**Moneygreen** · 02-24-25, 05:58 PM

I've been using Asianconnect for a while now. Withdraw many times and never had any issues. I also tried opening piwi247 to be able to bet on their piwixchange and it is good so far. They processed my deposit fast and withdrawal in 24 hours which is acceptable for me. I hope your issue gets resolve asap. Dont forget to update us.

**Moneygreen** · 02-24-25, 06:11 PM

I've been using Asianconnect for a while now. Withdraw many times and never had any issues. I also tried opening piwi247 to be able to bet on their piwixchange and it is good so far. They processed my deposit fast and withdrawal in 24 hours which is acceptable for me. I hope your issue gets resolve asap. Dont forget to update us.

**Josemax** · 02-27-25, 05:54 PM

I’m still fighting and speaking periodically with AsianConnect agents. Always the same nice words: "We completely understand your frustration", "The upline of Orbit Exchange is still reviewing your account", blah, blah, blah... I’m preparing everything to publish it on Arbusers and try to put some pressure that way.

**arzuru** · 02-28-25, 12:48 PM

Originally posted by Josemax

I’m still fighting and speaking periodically with AsianConnect agents. Always the same nice words: "We completely understand your frustration", "The upline of Orbit Exchange is still reviewing your account", blah, blah, blah... I’m preparing everything to publish it on Arbusers and try to put some pressure that way.

Same here, no update and to be honest I'm losing trust in AsianConnect as a whole and might
leave them anytime soon. These investigation lead nowhere and I have noticed AC simply gets
wrong information when communicating with the so called uplines. Hope you get your money, I
personally have given up with these thugs.

**Josemax** · 03-02-25, 03:37 PM

Do you have your account suspended or closed? And how long have you been trying to resolve your issue?

**Do@u1998** · 03-03-25, 01:00 PM

Pending Period - PS3838 / Pinnacle

Hello All . Do you have any idea how the pending period works, especially for ITF on Pinnacle or PS3838? Need some idea. Thank you.

**arzuru** · 03-05-25, 04:39 PM

Originally posted by Josemax

Do you have your account suspended or closed? And how long have you been trying to resolve your issue?

In my case it was something more simple, they settled bets incorrectly (voided) and they already
changed the reason for the voided bets 3 times, one more ridiculous than the other. I have given
up and don't plan to keep pushing it, won't use that site ever again and will scatter my bets in
several different operators (including betfair itself) just to avoid these sketchy situations

**arzuru** · 03-05-25, 04:41 PM

Originally posted by Do@u1998

Hello All . Do you have any idea how the pending period works, especially for ITF on Pinnacle or PS3838? Need some idea. Thank you.

Can you explain more about this pending period and what exactly do you mean? You mean waiting for
bet settlements, voided markets, or what exactly? Sorry, not sure what you mean

**blakey008** · 03-07-25, 12:02 PM

Seems Asianconnect has so many issues now. I read in arbusers forum that player also complaining about the bet limit asianconnect put to this PS3838 account.. Good thing, my Orbit and Ps3838 accounts in bookielink has no bet limitations and never had a problem with my withdrawals.

**Zeus1988** · 03-09-25, 05:12 AM

Originally posted by blakey008

Seems Asianconnect has so many issues now. I read in arbusers forum that player also complaining about the bet limit asianconnect put to this PS3838 account.. Good thing, my Orbit and Ps3838 accounts in bookielink has no bet limitations and never had a problem with my withdrawals.

This thread is very helpful! It gives idea to a bettor like me who to trust or not with our money! Lol

**jebe99** · 03-14-25, 08:16 PM

To those who have BetinAsia accounts......does Betinasia allow VPN use? I ask because some online books don't allow it and withhold payouts for using VPN.
I use VPN because I'm retired and I travel the world extensively spending few weeks in different countries each time, and was wondering if bet brokers like BetinAsia have no issues paying out to their players using VPN.
Thanks in advance.

**Zeus1988** · 03-15-25, 02:10 PM

Originally posted by Zeus1988

This thread is very helpful! It gives idea to a bettor like me who to trust or not with our money! Lol

how about bookielink? Do they allow players like me to use vpn without no issue?

**blakey008** · 03-15-25, 02:15 PM

Originally posted by jebe99

To those who have BetinAsia accounts......does Betinasia allow VPN use? I ask because some online books don't allow it and withhold payouts for using VPN.
I use VPN because I'm retired and I travel the world extensively spending few weeks in different countries each time, and was wondering if bet brokers like BetinAsia have no issues paying out to their players using VPN.
Thanks in advance.

I would stay away from betinasia If I were you! They are not helpful and they like to scam people. So many bad reviews about them.

**Do@u1998** · 03-24-25, 01:44 PM

Originally posted by blakey008

I would stay away from betinasia If I were you! They are not helpful and they like to scam people. So many bad reviews about them.

Thanks for this! You gave me the idea not to consider betinasia. Im currently using PIWI247 and so far, I haven't had any problems with them.

**blakey008** · 03-25-25, 06:47 AM

Originally posted by Do@u1998

Thanks for this! You gave me the idea not to consider betinasia. Im currently using PIWI247 and so far, I haven't had any problems with them.

Hopefully, you won't have any issues with PIWI247. Aside from BetInAsia, they have been quite controversial lately, based on some recent threads. You can also try Bookielink—they've been the best for me so far!