WSEX Slow Payout Updates

**potsie** · 09-01-09, 07:21 PM

These clowns sent me an email asking me to promote them as an affiliate...LAME! Like I could ever recommend using a site that doesn't communicate with their clients, not to mention failing to pay them! I sent them a nice little suggestion

**UV82** · 09-01-09, 07:32 PM

IMO - They do not have the money! - they may be in a better position during the NFL season ... but they are building such bad reputation that they may not get any money in... bad news travel fast

**obamaismyuncle** · 09-01-09, 09:56 PM

I used this site for a year, and headaches all the way. People, their is way better options out there. I am officially down with WSEX sportsbook, I will still keep a few bucks in my acct to play poker tho. NO MORE WSEX HEADACHES FOR ME!

**Chuck Sims** · 09-01-09, 11:30 PM

Thats encouraging news JoshW. Your work on getting WSEX payout updates is much appreciated.

**trixtrix** · 09-02-09, 07:01 AM

Originally posted by JoshW

Have ten outstanding complaints right now.

Communication with WSEX has not been that great. I got a request from upper management for a full list of complaints, but no response has been coming.

The only positive news is that right now the only slow pay complaints are checks (of course this is a big deal). The one Neteller slow pay complaint of 2500 has been paid. It took 12 days.

I can also report that several people have been paid in less than 1 hour after requesting transfers from WSEX to Matchbook. One player reported putting in a request overnight and had not got the transfer by noon the next day (I haven't got an update on that, but assume is paid by now). So that is one way to get funds, if you want to avoid checks, which I would recommend.

hey josh, have wsex management given you any updates in regards to my 5/11 withdraw yet? i personally haven't heard a peep from them.

if they prefer, they can cancel the check, and just transfer the whole balance to matchbook instead. i'd like for them to eat the fee though since its 110+ days late..

**Thremp** · 09-02-09, 09:05 AM

I received my payout. It took over 4 months.

**TT22** · 09-02-09, 11:31 AM

Originally posted by JoshW

Have ten outstanding complaints right now.

Communication with WSEX has not been that great. I got a request from upper management for a full list of complaints, but no response has been coming.

The only positive news is that right now the only slow pay complaints are checks (of course this is a big deal). The one Neteller slow pay complaint of 2500 has been paid. It took 12 days.

I can also report that several people have been paid in less than 1 hour after requesting transfers from WSEX to Matchbook. One player reported putting in a request overnight and had not got the transfer by noon the next day (I haven't got an update on that, but assume is paid by now). So that is one way to get funds, if you want to avoid checks, which I would recommend.

Josh, I sent a Neteller complaint ($745) last Sunday that is now 12 days old.

You don't have that in your records?

**infinite wisdom** · 09-02-09, 11:50 AM

Someone just posted across the street.
Implication is no more 2500 matchbook transfers.
Josh, mods, someone needs to confirm this.
If true, jeopardy to balances just went up.

Re: Shrink I will take you up on your offer to pay 90 cents on the dollar for my balance at WSEX Quote:
Originally Posted by Seymour
I'm not sure I totally understand this WSEX shit - I requested a book to book for the daily max and it was processed within 24 hours - this was last week

They told me yesterday no book to book transfers as of yesterday

**relaaxx** · 09-02-09, 01:07 PM

no transfers are scary--------------i am still waiting on over 3k in checks. planned to transfer $2500 a week until i had under $2500 left. now what? hope josh is seeing some progress at all on withdrawls he has conplaints on,including mine.

**JoshW** · 09-02-09, 01:28 PM

Here is what I know on book to book transfers so far. Some accounts are still eligable for them. That was confirmed by someone doing one today. I haven't heard from anyone officially, but in having a few people check, they were told their accounts were eligable for transfers. So if you want to do a transfer, call or email WSEX. If they won't let you do it, ask why and let me know.

Trixtrix - still nothing. I am pushing them on this, but I have to say the slow responses especially in extreme cases like yours is disappointing.

TT22 - Am PMing you now.

**TT22** · 09-02-09, 02:03 PM

Originally posted by JoshW

TT22 - Am PMing you now.

Answered

**patswin** · 09-02-09, 03:19 PM

Originally posted by JoshW

Here is what I know on book to book transfers so far. Some accounts are still eligable for them. That was confirmed by someone doing one today. I haven't heard from anyone officially, but in having a few people check, they were told their accounts were eligable for transfers. So if you want to do a transfer, call or email WSEX. If they won't let you do it, ask why and let me know.

Trixtrix - still nothing. I am pushing them on this, but I have to say the slow responses especially in extreme cases like yours is disappointing.

TT22 - Am PMing you now.

Josh - I tried to transfer funds to matchbook and was advised today that I could not because I deposited via cc. Thing is I deposited in June and have placed numerous wagers since then so its not like its a risk for them. Also did a transfer to matchbook a few weeks after deposit. Been a customer there for 8 years. I emailed them back asking why, does not make any sense to me. The transfer amount is not that large, less than 4 figures. Just want to get it out of there, better safe than sorry.

**Chuck Sims** · 09-02-09, 03:20 PM

I'll tell you who the big stiff in all this. The stinking U.S. government. They are in violation of the WTO and were ordered to pay millions of dollars in damages to the country of Antigua. Instead of paying the U.S. govt. has done everything possible to steal money from the off-shore community.

**WileOut** · 09-02-09, 03:32 PM

Originally posted by Chuck Sims

I'll tell you who the big stiff in all this. The stinking U.S. government. They are in violation of the WTO and were ordered to pay millions of dollars in damages to the country of Antigua. Instead of paying the U.S. govt. has done everything possible to steal money from the off-shore community.

I wonder if the US govt is behind what is happening to WSEX?

**relaaxx** · 09-03-09, 11:55 AM

Originally posted by relaaxx

just received 2 checks from fedex. total combined is still short for my fedex withdrawls but it did say that it was a partial payment. sent 80% of fedex monies. still waiting for regular mail withdrawl.. thanks josh -- the reason i got the checks i did today is this tread and josh. thanks again

Originally posted by relaaxx

asked for a book to book----only took minutes-----$2500 for $50. high fees but fast. now i'll roll it over and pay another $39 to match for the check by fedex. but at least for now i know i will get my money in a timely manner.

another book to book---another $2500---another $50 fee---good news only took another few minutes. sure would like to get the rest of my money owed by the check withdrawls. but at least i get get my money out $2500 at a time once a week.

**RickySteve** · 09-03-09, 02:30 PM

To everyone WSEX is allowing to make transfers, what deposit methods did you use???

**JoshW** · 09-03-09, 05:34 PM

They are saying credit card deposits are excluded from transfers. I am told I will get a bigger update today or tomorrow, but as those of you who have dealt with WSEX.com know, that could just be more of the same.

**noyb** · 09-03-09, 05:44 PM

Originally posted by RickySteve

To everyone WSEX is allowing to make transfers, what deposit methods did you use???

Moneybookers

**Chuck Sims** · 09-03-09, 06:20 PM

Thanks for the update JoshW. I have a feeling we will hear good news by tomorrow.

**RickySteve** · 09-03-09, 07:39 PM

If they have money, why can't they send a bank wire?

Why are they refusing to pay via KQ10 when it's listed as the top withdrawal method?

**Shifty** · 09-03-09, 10:47 PM

I know this doesn't help the US players but Moneybooker payouts have been prompt lately. $2500 limit. 2-3 day wait.

**Chuck Sims** · 09-03-09, 11:58 PM

Thanks for posting Shifty. It's good to know some people are getting paid. We're next.

**Utah** · 09-04-09, 01:03 AM

I requested a $2000 transfer to matchbook earlier tonight and it was completed within a few hours. I am still waiting on a $2k withdrawal from June 11.

**relaaxx** · 09-04-09, 12:58 PM

Originally posted by relaaxx

asked for a book to book----only took minutes-----$2500 for $50. high fees but fast. now i'll roll it over and pay another $39 to match for the check by fedex. but at least for now i know i will get my money in a timely manner.

Originally posted by relaaxx

just received 2 checks from fedex. total combined is still short for my fedex withdrawls but it did say that it was a partial payment. sent 80% of fedex monies. still waiting for regular mail withdrawl.. thanks josh -- the reason i got the checks i did today is this tread and josh. thanks again

Originally posted by relaaxx

another book to book---another $2500---another $50 fee---good news only took another few minutes. sure would like to get the rest of my money owed by the check withdrawls. but at least i get get my money out $2500 at a time once a week.

got the entire amount owed to me today in the regular mail. the regular mail withdrawl and the remainder of the 2 fedex withdrawls in 1 check. thanks to everyone here especially josh. will ask for another regular mail free check today,hope it takes "only" 3 to 4 weeks. if they can get me a free check every four weeks i'm satisfied. thanks again

**Chuck Sims** · 09-04-09, 02:45 PM

Wsex

relaaxx, Thanks for updating the forum on your WSEX received payouts.

**SSLP** · 09-04-09, 03:02 PM

Originally posted by Chuck Sims

I'll tell you who the big stiff in all this. The stinking U.S. government. They are in violation of the WTO and were ordered to pay millions of dollars in damages to the country of Antigua. Instead of paying the U.S. govt. has done everything possible to steal money from the off-shore community.

hey chuck are you on the Wsex payroll?
if i had a problem with them not paying me like everyone else is having can you help ?

**RickySteve** · 09-04-09, 03:07 PM

Still waiting for $10K in checks, earliest from May.

**Chuck Sims** · 09-04-09, 04:56 PM

Originally posted by SSLP

hey chuck are you on the Wsex payroll?
if i had a problem with them not paying me like everyone else is having can you help ?

Yes, I am one of the co-founders. PM me your username and the amount of money you are requesting. Money will be sent ** tonight.

**actionaddict86** · 09-04-09, 05:02 PM

Originally posted by relaaxx

got the entire amount owed to me today in the regular mail. the regular mail withdrawl and the remainder of the 2 fedex withdrawls in 1 check. thanks to everyone here especially josh. will ask for another regular mail free check today,hope it takes "only" 3 to 4 weeks. if they can get me a free check every four weeks i'm satisfied. thanks again

hey relaaxx, just wondering when did u request for the withdrawls? 2months?
thanks

**relaaxx** · 09-04-09, 06:01 PM

Originally posted by actionaddict86

hey relaaxx, just wondering when did u request for the withdrawls? 2months?
thanks

1st fedex last week june-----2nd fedex 1st week july-----3rd was regualar mail 1st week august. also a few book to books in the last 6 weeks. all book to books took minutes.

**BigT** · 09-04-09, 06:20 PM

I received the check today from WSEX that I had requested in early May. Josh - thanks for your help.

**SSLP** · 09-04-09, 06:22 PM

Originally posted by Chuck Sims

Yes, I am one of the co-founders. PM me your username and the amount of money you are requesting. Money will be sent ** tonight.

Ill pass thank you .. this book is doomed you can posy 50 times in a thread about this man i dont really know what your intentions are but all i can say is that WSEX is bad news .. look at how many players have had issues with them. AND that is just players we know about that stumbled through SBR i bet you there are tons of others players getting dicked around..

**andrea** · 09-04-09, 06:33 PM

10 outstanding complaints is good enough to stay away from wsex..

**JoshW** · 09-04-09, 09:57 PM

Today was a good day. WSEX upper management contacted me with no particular updates beyond a commitment to get totally caught up for good in the near future.

BUT, I had five players contact me that they had been paid. One did book to book instead of Neteller and was paid. Four players were paid by check. I will try to update dates tomorrow, but at least a significant number of players got paid today. For those who weren't paid, I am continuing to keep pushing WSEX to resolve these issues.

**andywend** · 09-05-09, 03:17 AM

I've requested and received 5 $2,500 book to book transfers from WSEX to Matchbook and had to pay the $50 fee each time.

I also have a courier check withdrawal pending from August 3rd.

With all of the problems WSEX was experiencing, I felt it was prudent to get the majority of my funds out of there until they straighten their problems out.

With all of the problems they have had processing customer withdrawals, they should have temporarily suspended the $50 book to book transfer fee (especially with their sister site Matchbook).

Since I also have to pay $39 per $3,000 to withdraw the transferred WSEX funds via Matchbook, I will request that my WSEX account be credited back with the $250 I had to pay in book transfer fees.

If they refuse (which I expect them to), then I won't be using WSEX any longer as they have really done a poor customer service job through this whole period.