Mybookie payout is rejected again (sports betting)

[Ken1234]

I was told that I had to complete the 50/50 rule of 70k, and I just have completed. Took me a month.
The earlier this week, I submitted for 5k payout via wire, it is rejected again.
I have no idea what is going.

I contacted the live chat support and was told that I have to keep waiting as my account is being checked by upper management.

I know a lot of people have a lot of issues with gaming on Mybookie, but my case is all sports betting.
I still have 40k in my account.
All I need is payout and I will not use Mybookie again, I will not recommend anyone to use Mybookie.

They come up with one excuse after another every time I request payout of 5k.

I will keep you guys UPDATED for sure.

[Ken1234]

If Mybookie doesn’t do the right thing, that is to approve payout, I need to and I will spread this out with every little details of how unfair they are.
Im sorry but I’ll need to do it as it is getting ridiculous.

[Optional]

I am sorry to hear you have a problem there.

They have not responded to my messages about other problems too.

[Ken1234]

I am sorry to hear you have a problem there.


They have not responded to my messages about other problems too.

Thanks optional.
You gave me some good advice about the 50/50 rule. I appreciate your time.
I will keep you posted for sure.
But right now, I need to put this out there about MYBOOKIE, so we don’t get anymore victims.
This is not coincidence that we see and hear too many complaints about MYBOOKIE.

[Optional]

Hopefully someone in there reads these threads and decides to engage.

[Ken1234]

Hopefully someone in there reads these threads and decides to engage.

I’m sure Mybookie does read the threads with all these complaints.
The question is if they care enough to engage.
That’s we need to put it out there so it is big enough that Mybookie can’t ignore and do the right thing finally.

[DontTailMe]

Hopefully someone in there reads these threads and decides to engage.

We know that they've at least read this forum in the past because of threats they've made to players, demanding they take down posts if they ever want to see their money again.

But if it's gotten to the point where Optional has to send out hopeful vibes into the Internet void, I don't see how anyone can justify not downgrading their rating. It's actually long overdue IMO.

[DontTailMe]

I was told that I had to complete the 50/50 rule of 70k, and I just have completed. Took me a month.
The earlier this week, I submitted for 5k payout via wire, it is rejected again.
I have no idea what is going.

I contacted the live chat support and was told that I have to keep waiting as my account is being checked by upper management.

I know a lot of people have a lot of issues with gaming on Mybookie, but my case is all sports betting.
I still have 40k in my account.
All I need is payout and I will not use Mybookie again, I will not recommend anyone to use Mybookie.

They come up with one excuse after another every time I request payout of 5k.

I will keep you guys UPDATED for sure.

Did you talk to their security / risk management team after completing the 50/50 and before requesting this most recent payout? If not, then what you're experiencing here is typical. The 50/50 thing is a manual review process. Once they determine that you're non-compliant, the account is flagged and all payout requests will be rejected until you get someone to look at it again. At least this is what I've seen. So while it's possible that you still have a problem, hopefully everything will be fine once they review your $70k progress.

Best of luck! Keep us updated.

[Ken1234]

Did you talk to their security / risk management team after completing the 50/50 and before requesting this most recent payout? If not, then what you're experiencing here is typical. The 50/50 thing is a manual review process. Once they determine that you're non-compliant, the account is flagged and all payout requests will be rejected until you get someone to look at it again. At least this is what I've seen. So while it's possible that you still have a problem, hopefully everything will be fine once they review your $70k progress.

Best of luck! Keep us updated.

So YES, I did talk to their security / risk management team after completing the 50/50, and they fixed it all back to normal in my account. After that, I was able to pull out 5k payout successfully.
And this is the second time after completing the 50/50 rule that I’m trying to do payout of 5k.
And then for some reasons, the problem has occurred and my payout has been rejected.

What worries me is that Mybookie cannot answer right away what the issue is with the unsuccessful payout.

They just tell me to keep waiting since my account is being checked by upper management, and it’s been 10 days with no response….
Still 40k in my account and I can place wager and everything, I just can’t do payout at the moment.

[CanuckG]

Well known stiff book. No surprise.

[Ken1234]

UPDATE:

Now my account is disabled, I can’t even log in…
What do I do with my 40k still in my account.

[Mugsy777]

Sadly you are screwed young man , I feel sorry for you , Jake Slater is one of the biggest crooks in the world , God Bless you

[Ken1234]

UPDATE:

I called the customer service, and they said my account is under investigation, and they don’t know how long till they get an answer.
If Mybookie doesn’t do the right thing, I will have to have my lawyer involved in this since I still have my 40k in my account.

[Sea Turtle]

your lawyer lol

[DontTailMe]

UPDATE:

I called the customer service, and they said my account is under investigation, and they don’t know how long till they get an answer.
If Mybookie doesn’t do the right thing, I will have to have my lawyer involved in this since I still have my 40k in my account.

So in prior requests, the only thing they found wrong with your account was 50/50 compliance, and you cleared that up. Then your account was clean enough for them to approve 1 max payout.

Now it's suddenly under investigation...

That's awful, man. I feel for you. They don't like to send money out. Only in. I hope this works out for you. But I wouldn't make any threats of bad publicity or getting lawyers involved. Your best bet is to stay calm and try to work this out amicably.

[Ken1234]

So in prior requests, the only thing they found wrong with your account was 50/50 compliance, and you cleared that up. Then your account was clean enough for them to approve 1 max payout.

Now it's suddenly under investigation...

That's awful, man. I feel for you. They don't like to send money out. Only in. I hope this works out for you. But I wouldn't make any threats of bad publicity or getting lawyers involved. Your best bet is to stay calm and try to work this out amicably.

That is perfectly correct.
Thanks for some advice, I’m just frustrated but I’ll try to keep calm.
At least when I called, my account was still there with the balance.

I don’t know if anyone have come through after account is disabled.
One thing I noticed the difference is that it says “my account is currently disabled”.
Whenever the account is permanently disabled, it says “your account has been disabled for security reason”.

I hope Mybookie does the right thing.

I’ll keep you guys UPDATED HERE.

[Optional]

The OP has been patient and reasonable with their demands for more action before a withdraw.

This smells like unreasonable stalling now.


Maybe the MyBookie rep Erin is not answering me as she hasn't been paid to continue working there either?!

I would recommend no one deposit more there for now.

[Ken1234]

The OP has been patient and reasonable with their demands for more action before a withdraw.

This smells like unreasonable stalling now.


Maybe the MyBookie rep Erin is not answering me as she hasn't been paid to continue working there either?!

I would recommend no one deposit more there for now.

YES,I WOULD RECOMMEND NO ONE DEPOSITS INTO MY BOOKIE ANYMORE.

How do we voice this unreasonable issue as we don’t want any more customers go through the same issue.

[Optional]

YES,I WOULD RECOMMEND NO ONE DEPOSITS INTO MY BOOKIE ANYMORE.

How do we voice this unreasonable issue as we don’t want any more customers go through the same issue.

Keep at them in a reasonable manner.

No need to threaten them and give them an excuse to ignore you.

Legal action is not a viable option.

Just keep at them for now. Not daily, and not rudely. Just assertively and reasonably regularly.

We will do the same from this end.



If you have not already submitted a complaint form with your account details, then please do so when you get a moment https://www.sportsbookreview.com/sportsbook-complaint/

[Ken1234]

Keep at them in a reasonable manner.

No need to threaten them and give them an excuse to ignore you.

Legal action is not a viable option.

Just keep at them for now. Not daily, and not rudely. Just assertively and reasonably regularly.

We will do the same from this end.



If you have not already submitted a complaint form with your account details, then please do so when you get a moment https://www.sportsbookreview.com/sportsbook-complaint/

Ok, thanks.
I still hope I have a chance that my account will be recovered as I have been waiting for the investigation to be solved.
And I didn’t do any wrongdoing with sports betting.

Once I get a result for the investigation, I’ll decide either to submit a complaint form or not.

I hope this is just a regular investigation that’s not a big deal.

[Ken1234]

Keep at them in a reasonable manner.

No need to threaten them and give them an excuse to ignore you.

Legal action is not a viable option.

Just keep at them for now. Not daily, and not rudely. Just assertively and reasonably regularly.

We will do the same from this end.



If you have not already submitted a complaint form with your account details, then please do so when you get a moment https://www.sportsbookreview.com/sportsbook-complaint/

Thank you for the great advice as always.
I really appreciate it.

[gshock1]

Crooks. You have to keep at it. They should pay eventually, but it will require daily calls.

[Ken1234]

Crooks. You have to keep at it. They should pay eventually, but it will require daily calls.

Thanks man.
I really need to be patient as I feel like they will take forever to get the investigation done.

Either way, I’ll keep you guys posted how this thing will go.

[DontTailMe]

Crooks. You have to keep at it. They should pay eventually, but it will require daily calls.

Actually, you can't win with these guys. When I had one of my issues with MyBookie, I was calling them about 3 times a week because every time I called, the guy I was supposed to talk to was always coincidentally "in a meeting" and he would never return my messages. One day, he finally picked up the phone, and he was pissed off that I was calling so much. He said, "I can't talk right now. I'll call you. If you call me one more time, I won't talk to you again until June!" (this was in like February). Of course, I knew he was never going to call me because he didn't care.

[CanuckG]

What incentive do they have to pay? Legal action wont do anything. They are a deposit only sportsbook. Anybody who wins wont be paid and they push them under the rug. You could start a petition and suckers will still deposit there.

[Frank]

https://www.sportsbookreview.com/forum/sportsbooks-industry/3429668-mybookie-experience-warning.html

I warned everyone 4 years ago that this place was garbage.

Looks like the masses are finally realizing it.

Worst book on the planet still open....

[Ken1234]

What incentive do they have to pay? Legal action wont do anything. They are a deposit only sportsbook. Anybody who wins wont be paid and they push them under the rug. You could start a petition and suckers will still deposit there.

Oh really??? I didn’t know they are a deposit only sportsbook because I received 39k of winning payout since October last year.

They have been good to me up until recently..

[Ken1234]

Actually, you can't win with these guys. When I had one of my issues with MyBookie, I was calling them about 3 times a week because every time I called, the guy I was supposed to talk to was always coincidentally "in a meeting" and he would never return my messages. One day, he finally picked up the phone, and he was pissed off that I was calling so much. He said, "I can't talk right now. I'll call you. If you call me one more time, I won't talk to you again until June!" (this was in like February). Of course, I knew he was never going to call me because he didn't care.

What happened in the end??

[KS1986]

What incentive do they have to pay? Legal action wont do anything. They are a deposit only sportsbook. Anybody who wins wont be paid and they push them under the rug. You could start a petition and suckers will still deposit there.

Definitely not a deposit only sportsbook.

[Ken1234]

Definitely not a deposit only sportsbook.

You need to be a small bettor there.
If your unit size is 1grand, 2 grand and you keep winning, they don’t even warn you or limit your wager, they just disable your account.
That’s what’s happening to me.

Obviously I lose a lot too, but I had some good winning streaks recently too.

I completely understand if they limit my wager limit to $1, but to suddenly disable my account with 40k, I’m really disappointed and shocked.

[CanuckG]

Definitely not a deposit only sportsbook.

They are F rated in my mind. Seen countless people stiffed including myself.

[Ken1234]

They are F rated in my mind. Seen countless people stiffed including myself.

For sure, it is a matter of time until they get D- and go to blacklist.

[DontTailMe]

Definitely not a deposit only sportsbook.

Of course "deposit only" is hyperbole. That goes without saying. If they never paid anyone out, they wouldn't have as huge a customer base as they do.

The point is that they stiff enough people that jokingly calling them a "deposit only" book is well earned.

[Ken1234]

Of course "deposit only" is hyperbole. That goes without saying. If they never paid anyone out, they wouldn't have as huge a customer base as they do.

The point is that they stiff enough people that jokingly calling them a "deposit only" book is well earned.

MYBOOKIE gets away for not paying the customers who follow the rules and do the right thing, because they don’t do it to every customer.
I don’t know how but You need to be lucky to get payouts from them consistently.

[Ken1234]

I try to call MYBOOKIE every 3 days to get any updates, they always make me wait for 10 minutes and tell me to wait for a couple more days until the upper management contact me.
They always say the same thing.
MY ACCOUNT IS STILL DISABLED….