Things Bookmaker Need to Correct ASAP

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  • Murray Bannerman
    SBR Hustler
    • 05-24-21
    • 61

    #36
    Getting annoyed at how quickly the site times out.....and "soft" times out too.

    MURRAY
    Comment
    • infotimbo
      SBR Wise Guy
      • 10-24-18
      • 837

      #37
      Originally posted by smoke a bowl
      Yes open bets are a problem currently. The programmers are working on it. I expect a solution within the next 1 -5 days but nothing is for certain.
      any chance for them to re-enable parlays for European users again as well? All parlay options were disabled a year or two ago, and never came back
      Comment
      • miaplus3
        SBR High Roller
        • 03-16-10
        • 227

        #38
        Try navigating their site using Safari. Impossible burger!!
        Comment
        • Frank
          SBR Wise Guy
          • 10-13-07
          • 918

          #39
          Bookmaker had all these updates and maintenance bug fixes over the summer and still couldn't fix the biggest problem with their site.

          Prices/lines moving in the bet slip after you have selected your wager.

          How incompetent is their tech team that they can't fix this after about 4 years of this happening?

          It blows my mind that a company, as big as this, can't hire someone to fix site issues.

          Unbelievable.
          Comment
          • jtoler
            BARRELED IN @ SBR!
            • 12-17-13
            • 30967

            #40
            they broke something that didnt need to be fixed smh. the bet history is a joke it literally looks like its trying to keep you from finding your bet history and the logged in time is much shorter now but confuses you into thinking youre still logged in when youre not so you can try to make a quick bet only to find out youre not logged in anymore and have to go through that all over again. logged in time is too short
            Comment
            • luckylefty73
              SBR Hustler
              • 06-15-21
              • 61

              #41
              Originally posted by jtoler
              they broke something that didnt need to be fixed smh. the bet history is a joke it literally looks like its trying to keep you from finding your bet history and the logged in time is much shorter now but confuses you into thinking youre still logged in when youre not so you can try to make a quick bet only to find out youre not logged in anymore and have to go through that all over again. logged in time is too short
              Yep I've had this happen a lot!!
              Comment
              • jjgold
                SBR Aristocracy
                • 07-20-05
                • 388189

                #42
                It’s a shame what happened to that book
                Comment
                • goduke
                  SBR Posting Legend
                  • 02-17-10
                  • 11580

                  #43
                  Looks like they added the daily win loss feature back to history. Making steps in the right direction. The timing out thing is still very annoying though
                  Comment
                  • DontTailMe
                    SBR MVP
                    • 03-24-19
                    • 2897

                    #44
                    Originally posted by goduke
                    Looks like they added the daily win loss feature back to history. Making steps in the right direction. The timing out thing is still very annoying though
                    Halleluiah
                    Comment
                    • PuffDaddy
                      SBR High Roller
                      • 08-27-19
                      • 114

                      #45
                      OPEN Parlays now finally working
                      Comment
                      • jtoler
                        BARRELED IN @ SBR!
                        • 12-17-13
                        • 30967

                        #46
                        Originally posted by goduke
                        Looks like they added the daily win loss feature back to history. Making steps in the right direction. The timing out thing is still very annoying though
                        nott the first time Ive seen them listen to complaints, not sure other books do
                        Comment
                        • jjgold
                          SBR Aristocracy
                          • 07-20-05
                          • 388189

                          #47
                          History ok now although open bets you have to click arrow each bet to see who you are on incredibly inefficient
                          Comment
                          • DontTailMe
                            SBR MVP
                            • 03-24-19
                            • 2897

                            #48
                            Originally posted by jjgold
                            History ok now although open bets you have to click arrow each bet to see who you are on incredibly inefficient
                            It seems every time a sportsbook updates their software, this is the new way of presenting open/close wager data. It's incredibly frustrating. Why on Earth would anyone prefer a data table format where you have to click on each item/record individually to see the details? It defeats the purpose of having a table format.

                            Bovada did this with their software upgrade, BetAnySports, Bookmaker...

                            So stupid. Who the penetrate is designing this software?
                            Last edited by DontTailMe; 09-10-21, 03:56 PM.
                            Comment
                            • jjgold
                              SBR Aristocracy
                              • 07-20-05
                              • 388189

                              #49
                              Originally posted by DontTailMe
                              It seems every time a sportsbook updates their software, this is the new way of presenting open/close bet data. It's incredibly frustrating. Why one Earth would anyone prefer a data table format where you have to click on each item/record individually to see the details?

                              Bovada did this with their software upgrade, BetAnySports, Bookmaker...

                              So stupid. Who the penetrate is designing this software?
                              dummies that do not bet

                              Its a mess
                              Comment
                              • Frank
                                SBR Wise Guy
                                • 10-13-07
                                • 918

                                #50
                                Totally agree. I just don't get it.


                                Originally posted by DontTailMe
                                It seems every time a sportsbook updates their software, this is the new way of presenting open/close wager data. It's incredibly frustrating. Why on Earth would anyone prefer a data table format where you have to click on each item/record individually to see the details? It defeats the purpose of having a table format.

                                Bovada did this with their software upgrade, BetAnySports, Bookmaker...

                                So stupid. Who the penetrate is designing this software?
                                Comment
                                • RonPaul2008
                                  SBR Hall of Famer
                                  • 06-08-07
                                  • 6741

                                  #51
                                  #2 is by far the worst. The others don't really matter. How can bookmaker not go with the industry standard for MLB grading? That is terrible and I think hurts Bookmakers reputation. So now when live betting mlb we cant even really compare lines between bookmaker and other books because of this? Or maybe you wanted to scalp off a sharp bet at another book pregame using bookmaker to cover? Well that's out the window now and it seems to me like that could result in a lot less action at bookmaker. Do the grading rules in football or basketball differ in any way from other books?
                                  Last edited by RonPaul2008; 09-11-21, 02:28 AM.
                                  Comment
                                  • DontTailMe
                                    SBR MVP
                                    • 03-24-19
                                    • 2897

                                    #52
                                    Originally posted by Frank
                                    Totally agree. I just don't get it.
                                    The only thing I can think of is that they're trying to design sites so that code snippets can be more easily reused for the mobile version of the site, because mobile is so popular now. I use mobile often. But sometimes you just want to use a desktop site where all of the information is accessible to you in one view. These new sites designed with mobile in mind have so much wasted space.
                                    Comment
                                    • comet52
                                      SBR Hustler
                                      • 10-16-19
                                      • 59

                                      #53
                                      I would just like them to restore the line feed so they show up on the screen with the rest of the books.
                                      Comment
                                      • jjgold
                                        SBR Aristocracy
                                        • 07-20-05
                                        • 388189

                                        #54
                                        Like I said Bookmaker curve is going down not up
                                        Comment
                                        • Foxx
                                          SBR Hall of Famer
                                          • 05-25-11
                                          • 5825

                                          #55
                                          Absolutely pathetic how slow Bookmaker is this morning
                                          Comment
                                          • Shifty
                                            SBR Wise Guy
                                            • 08-10-08
                                            • 558

                                            #56
                                            Originally posted by Foxx
                                            Absolutely pathetic how slow Bookmaker is this morning
                                            The site is terrible. The lines don't update then you bet and you get the updated price.
                                            Comment
                                            • Shifty
                                              SBR Wise Guy
                                              • 08-10-08
                                              • 558

                                              #57
                                              Their new football rules are crazy...especially change of venue. Should always be no action. Someday you might bet a game thinking you have the home team at a good price then due to weather or other some unforeseen circumstance the game location gets changed and your bet has action.

                                              Comment
                                              • caramba
                                                SBR Sharp
                                                • 05-03-12
                                                • 371

                                                #58
                                                Originally posted by Shifty
                                                The site is terrible. The lines don't update then you bet and you get the updated price.
                                                Yes. This has been terrible over the past days and my betting has suffered greatly as it's very hard to get bets in.

                                                I spent an hour with three different chat agents earlier this week doing a co-browsing session with me trying to explain this to them. None of them were able to understand what I meant even if this happened several times during the session, they were just saying "no, odds are updated fine".

                                                In the end I recorded my screen and sent in to support@bookmaker.eu for their technicians to have a look. But not having much hope this will be sorted any time soon.

                                                Anyway, would be great if others could report this issue to them, preferably via email since I trust the idiots on chat to pass it on to the right people. The more people who do, the bigger chance they will try to sort it.
                                                Comment
                                                • DontTailMe
                                                  SBR MVP
                                                  • 03-24-19
                                                  • 2897

                                                  #59
                                                  Originally posted by Shifty
                                                  Their new football rules are crazy...especially change of venue. Should always be no action. Someday you might bet a game thinking you have the home team at a good price then due to weather or other some unforeseen circumstance the game location gets changed and your bet has action.

                                                  https://get.bookmaker.help/hc/en-us/...football-games
                                                  That is nuts. WTH are they doing over there?
                                                  Comment
                                                  • ronald
                                                    SBR MVP
                                                    • 10-31-05
                                                    • 4918

                                                    #60
                                                    Slow for anyone todaY?
                                                    Comment
                                                    • luckylefty73
                                                      SBR Hustler
                                                      • 06-15-21
                                                      • 61

                                                      #61
                                                      Yes their site was slow. A lot of sites were slow and jacked yesterday
                                                      Comment
                                                      • jjgold
                                                        SBR Aristocracy
                                                        • 07-20-05
                                                        • 388189

                                                        #62
                                                        No idea what happened to this place
                                                        Comment
                                                        • CAPPER33
                                                          SBR Hustler
                                                          • 07-08-09
                                                          • 56

                                                          #63
                                                          How about the fact that nobody knows how to use the email trans as a deposite method . Customer service doesnt have a clue and hasnt for the past year . Very frustrating
                                                          Comment
                                                          • bramay21
                                                            SBR Hustler
                                                            • 05-19-20
                                                            • 59

                                                            #64
                                                            No one has brought up the fact that they take forever to grade plays?
                                                            Comment
                                                            • ki dice
                                                              SBR MVP
                                                              • 10-31-14
                                                              • 1175

                                                              #65
                                                              How can they grade Nfl games literally about 30 minutes after the game ends. Customer service people are so incompetent. Managers even more how do people like Mickey hire these people if he’s still even there. This place should not be A rated
                                                              Comment
                                                              • DISTROYA
                                                                SBR MVP
                                                                • 04-26-12
                                                                • 2911

                                                                #66
                                                                A legend book turned into a Mickey Mouse joke shell of itself
                                                                Can't even log on this morning attached to the URL is 404 won't even go to the page just so sorry. Wish better options all majors have gone 2 utter shit.
                                                                Last edited by DISTROYA; 10-07-21, 10:49 AM.
                                                                Comment
                                                                • DontTailMe
                                                                  SBR MVP
                                                                  • 03-24-19
                                                                  • 2897

                                                                  #67
                                                                  Didn't see the outage earlier. Working for me now though.
                                                                  Comment
                                                                  • Mugsy777
                                                                    SBR Sharp
                                                                    • 08-26-20
                                                                    • 429

                                                                    #68
                                                                    should be able to click daily figure , not having that is a TRAVESTY
                                                                    Comment
                                                                    • ki dice
                                                                      SBR MVP
                                                                      • 10-31-14
                                                                      • 1175

                                                                      #69
                                                                      Bet history loads and loads and page freezes. Delays on grading. Limits down on live betting. If grading on other sports like euro basketball where it’s hard to find a score that is fine. How on nfl and mlb playoff games 30 to 45 minutes to be graded that is a travesty. MICKY WHERE YOU AT
                                                                      Comment
                                                                      • bitcoinLuke
                                                                        SBR Sharp
                                                                        • 05-12-17
                                                                        • 390

                                                                        #70
                                                                        Could we please, FFS, get rid of the auto logout after 15 min? Every single time I try to make a live bet I have to log back in again, which has caused me to miss many bets because their live betting already sucks. A lot of the time they don't even get the lines up until the commercial break is almost over and by the time you log back in its too late to bet
                                                                        Comment
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