Hi,
I would like to bring something to the attention, which I experienced with Sportmarket this week and I believe is important to bring up within the community.
I am a happy customer of Sportmarket for over 5 years now, and I believe they are one of the best brokers currently out there, especially with their service level.
After being inactive for some months, I decided to start trading again and put some of my Bitcoin this time instead of making a bank transfer.
For this to be possible, your sportmarket account will be made bitcoin only, making it only possible to deposit and withdraw using this coin (thus preventing any form of criminal activity from taking place).
There will be also an extra layer of KYC, sending in a different id as well as a different proof of residency document.
So far, so good. After being asked for sending in the documents, I sent them the following:
- my driver's license ID, by hiding sensitive information and placing a watermark over it with the current date and their name, using a special app (https://english.defensie.nl/topics/t...-safe-airports)
- a bank statement of an account that is active but currently not in use. Perfect for proof of residency without having to hide sensitive information.
Here's where the problems started. After a few emails back and forth, it turns out Sportmarket requires the following for their KYC bitcoin-only accounts, and I quote;
- ' an unaltered picture of the front side of your Driver's license' (in my case) meaning no watermark is allowed nor hiding sensitive information.
- Unaltered bank statement of your main bank account, meaning your full bank amount and all transactions will be visible to them.
Now, this is a serious RED FLAG here. By no law or jurisdiction, it is necessary to have a fully unaltered document of your ID to prove your identity. In fact, I believe Sportmarket is committing a serious violation of one's privacy by asking for such documents. Imagine what criminals would be capable of doing with this data. Knowing how much you have on the bank in combination with a fully unaltered copy of your ID is pretty much begging to become a victim of Identity theft.
Why you should always put a watermark over your ID;
- In case of a breach one day, you know where it came from and who to hold responsible
- You make it a lot more difficult for criminals to make use of the document for Identity theft. They will need to spend a lot of time editing the watermark out and this will most likely move them to an easier victim. Unless you attach a document stating your bank account has an amount of xxx thousand dollars on it...
Now, I am NOT implying that Sportmarket is monetizing this data in any way, but asking for such unaltered documents is highly suspicious and in no way necessary for proving one's identity/residency.
As for me, Bitcoin was just an easier option, so I nicely asked them to turn it back into a regular bank transfer account.
I would like to emphasize that I do not suspect Sportmarket of conducting any criminal activities and I still favor them among most other brokers out there, but to ask for such specific documents makes them not look good, to say the least.
I strongly recommend anyone to think twice before sending unaltered personal data that can be easily used for Identity theft, to a broker like Sportmarket.
Roy
EDIT; I did ask them to clarify this and share me the documents/link in which it states that they are obligated asking the documents to be unaltered. Sadly, they did not provide me with any other information than stating they follow rules and legislations given by the IOM GSC. I contacted them as well to ask for clarification, but they sent me an email with a link to file a complaint form first, which I will not do as it is not a real complaint and I am totally fine with not using bitcoin on their platform. I do believe, however, it is important to inform other users of this issue.
I would like to bring something to the attention, which I experienced with Sportmarket this week and I believe is important to bring up within the community.
I am a happy customer of Sportmarket for over 5 years now, and I believe they are one of the best brokers currently out there, especially with their service level.
After being inactive for some months, I decided to start trading again and put some of my Bitcoin this time instead of making a bank transfer.
For this to be possible, your sportmarket account will be made bitcoin only, making it only possible to deposit and withdraw using this coin (thus preventing any form of criminal activity from taking place).
There will be also an extra layer of KYC, sending in a different id as well as a different proof of residency document.
So far, so good. After being asked for sending in the documents, I sent them the following:
- my driver's license ID, by hiding sensitive information and placing a watermark over it with the current date and their name, using a special app (https://english.defensie.nl/topics/t...-safe-airports)
- a bank statement of an account that is active but currently not in use. Perfect for proof of residency without having to hide sensitive information.
Here's where the problems started. After a few emails back and forth, it turns out Sportmarket requires the following for their KYC bitcoin-only accounts, and I quote;
- ' an unaltered picture of the front side of your Driver's license' (in my case) meaning no watermark is allowed nor hiding sensitive information.
- Unaltered bank statement of your main bank account, meaning your full bank amount and all transactions will be visible to them.
Now, this is a serious RED FLAG here. By no law or jurisdiction, it is necessary to have a fully unaltered document of your ID to prove your identity. In fact, I believe Sportmarket is committing a serious violation of one's privacy by asking for such documents. Imagine what criminals would be capable of doing with this data. Knowing how much you have on the bank in combination with a fully unaltered copy of your ID is pretty much begging to become a victim of Identity theft.
Why you should always put a watermark over your ID;
- In case of a breach one day, you know where it came from and who to hold responsible
- You make it a lot more difficult for criminals to make use of the document for Identity theft. They will need to spend a lot of time editing the watermark out and this will most likely move them to an easier victim. Unless you attach a document stating your bank account has an amount of xxx thousand dollars on it...
Now, I am NOT implying that Sportmarket is monetizing this data in any way, but asking for such unaltered documents is highly suspicious and in no way necessary for proving one's identity/residency.
As for me, Bitcoin was just an easier option, so I nicely asked them to turn it back into a regular bank transfer account.
I would like to emphasize that I do not suspect Sportmarket of conducting any criminal activities and I still favor them among most other brokers out there, but to ask for such specific documents makes them not look good, to say the least.
I strongly recommend anyone to think twice before sending unaltered personal data that can be easily used for Identity theft, to a broker like Sportmarket.
Roy
EDIT; I did ask them to clarify this and share me the documents/link in which it states that they are obligated asking the documents to be unaltered. Sadly, they did not provide me with any other information than stating they follow rules and legislations given by the IOM GSC. I contacted them as well to ask for clarification, but they sent me an email with a link to file a complaint form first, which I will not do as it is not a real complaint and I am totally fine with not using bitcoin on their platform. I do believe, however, it is important to inform other users of this issue.