Draftkings Dispute

[dculh]

I like off shore but I know a lot of people who got screwed over plus it's illegal. Since it's illegal that means a lot of sports fans can't bet. With legal betting you will ALWAYS get paid when you request funds and you can fund your account via PAYPAL which is extremely easy to use. Some people have no idea how to use Bitcoin. Bottom Line: Offshore has the advantage of getting better betting lines and props. Besides that legal state betting is much better. Easy to fund, no stress about getting paid, etc.

[Fishhead]

I like off shore but I know a lot of people who got screwed over plus it's illegal. Since it's illegal that means a lot of sports fans can't bet. With legal betting you will ALWAYS get paid when you request funds and you can fund your account via PAYPAL which is extremely easy to use. Some people have no idea how to use Bitcoin. Bottom Line: Offshore has the advantage of getting better betting lines and props. Besides that legal state betting is much better. Easy to fund, no stress about getting paid, etc.

Disagree............unless you live in Nevada

[thomorino]

Legally draftkings doesn't have to make good on the offer because there isn't what is in the legal profession defined as consideration. Which means you didn't pay for the offer, the offer was extended to you for free. You also have no damages since you didn't lose any money in this situation. Legally draftkings has the right to do what they did, I'm not defending their actions, I'm just stating they have the right to take those actions.

[KS1986]

Legally draftkings doesn't have to make good on the offer because there isn't what is in the legal profession defined as consideration. Which means you didn't pay for the offer, the offer was extended to you for free. You also have no damages since you didn't lose any money in this situation. Legally draftkings has the right to do what they did, I'm not defending their actions, I'm just stating they have the right to take those actions.

Playing 21k worth of BJ, which was required for the offer is considered free? and if he lost money playing BJ to complete the offer there aren't any damages?

[KVB]

Chushrrr - keep harping on gaming commission to make it right. Likely whomever you are dealing with is new to these types of disputes so don't lose hope. Be patient. I know its hard but let them do their job and get your $$ that you are owed. As long as you have copies of everything like you say you have you should get your offer. Sounds like your host or VIP might have added an extra 0 to your offer but they might have done that to the rollover also....who knows...if not let Opti handle it, it would be solved in less than an a day

I agree here.

The regulated marketplace won't tolerate bait and switch tactics (there is legal precedent here) and since you've already wagered so much and the nature of the offer, there is no undoing the deal (ie sending back original deposit like nothing ever happened).

Not sure you need or want opti, (not a knock on opti obviously) as the commission or regulating body can just hear from you. It's not like offshore where a reputation is all of the sudden at stake. No matter what the regulator rules, it won't affect DK at all.

[thomorino]

Playing 21k worth of BJ, which was required for the offer is considered free? and if he lost money playing BJ to complete the offer there aren't any damages?

Okay blackjack isn't th same as paying for something, so no. It's also not clear ho much he played anyway before the original 5k offer was rescinded, he may have just played a couple dollars. Losing money at a casino or on an online casino is not considered damages and it's not clear that he lost any money playing blackjack anyways.

[thomorino]

I agree here.

The regulated marketplace won't tolerate bait and switch tactics (there is legal precedent here) and since you've already wagered so much and the nature of the offer, there is no undoing the deal (ie sending back original deposit like nothing ever happened).

Not sure you need or want opti, (not a knock on opti obviously) as the commission or regulating body can just hear from you. It's not like offshore where a reputation is all of the sudden at stake. No matter what the regulator rules, it won't affect DK at all.

There is not legal precedent, you have no clue what you are talking about.

Again, he didn't pay for the offer, draftkings extended the offer for free, and, again, he has not stated damages.

It also sounds like the offer draftkings made to him was oral and not in writing which hurts his case as well.

[thomorino]

Since nothing was paid for the offer, the offer wasn't in writing, and there are no damages - based on what has been stated. I don't see a legal case here.

[KS1986]

There is not legal precedent, you have no clue what you are talking about.

Again, he didn't pay for the offer, draftkings extended the offer for free, and, again, he has not stated damages.

It also sounds like the offer draftkings made to him was oral and not in writing which hurts his case as well.

Oral? It was written on the website, he has screen shots of the offer and he opted in for the offer through the website.

[thomorino]

Oral? It was written on the website, he has screen shots of the offer and he opted in for the offer through the website.

Its not clear to me from what he wrote if he opted in verbally or did so by clicking on a written offer. It's also not clear to me I'd the offer was written. If the offer was in writing and he opted in by clicking on the offering that of course strengthens his case.

[Frank]

I agree here.

The regulated marketplace won't tolerate bait and switch tactics (there is legal precedent here) and since you've already wagered so much and the nature of the offer, there is no undoing the deal (ie sending back original deposit like nothing ever happened).

Not sure you need or want opti, (not a knock on opti obviously) as the commission or regulating body can just hear from you. It's not like offshore where a reputation is all of the sudden at stake. No matter what the regulator rules, it won't affect DK at all.

Their reputation will definitely take a hit.

Blast this all over Twitter............others will retweet it.

There are so many new square players who have many options.

Square players generally pick 1 book and bet there.

If a new average Joe wants to pick a book, he surely wouldn't pick them after this BS.

[Crusherrr]

Legally draftkings doesn't have to make good on the offer because there isn't what is in the legal profession defined as consideration. Which means you didn't pay for the offer, the offer was extended to you for free. You also have no damages since you didn't lose any money in this situation. Legally draftkings has the right to do what they did, I'm not defending their actions, I'm just stating they have the right to take those actions.

I guess me losing $2k to clear it doesn't count? I would not have played without the offer. I opted in, started playing, cleared the "play-through" and received $500 credit because they changed my offer.

Then they blocked my account, blocked my emails from being received by them. Then opened my account, removed my VIP privilege's and have not responded to my email after unblocking me. They don't have a phone number, but I've requested a call-back three times and have not received a call from them once.

[Crusherrr]

Its not clear to me from what he wrote if he opted in verbally or did so by clicking on a written offer. It's also not clear to me I'd the offer was written. If the offer was in writing and he opted in by clicking on the offering that of course strengthens his case.

What isn't clear? I have screenshots of the offer being available in my account, I have the date/time stamp from the picture, I have the screenshot of me opting into this offer. All of it. I even have proof of a separate offer of $500 free credits after $21k that shows I didn't even opt-in to that. So if I didn't even opt-in to receive $500, why would I receive $500?

There is no oral offers. It was on my account. How would I have screenshots of an oral offer?

[Fishhead]

Their reputation will definitely take a hit.

Blast this all over Twitter............others will retweet it.

There are so many new square players who have many options.

Square players generally pick 1 book and bet there.

If a new average Joe wants to pick a book, he surely wouldn't pick them after this BS.

DK on the ropes

[Crusherrr]

Since nothing was paid for the offer, the offer wasn't in writing, and there are no damages - based on what has been stated. I don't see a legal case here.

At least read my posts before talking out of your ass.

[thomorino]

What isn't clear? I have screenshots of the offer being available in my account, I have the date/time stamp from the picture, I have the screenshot of me opting into this offer. All of it. I even have proof of a separate offer of $500 free credits after $21k that shows I didn't even opt-in to that. So if I didn't even opt-in to receive $500, why would I receive $500?

There is no oral offers. It was on my account. How would I have screenshots of an oral offer?

At least read my posts before talking out of your ass.

You didn't say you lost 2k in the opening post. That still does not count as damages but it could be consider e consideration and is grounds for you to ask a court or commission to enforce the original offer. It wasn't clear what you had in your screen shot from your first post and you didn't mention any losses in your first post either dumb shit.

[thomorino]

If you did lose 2k than that could be consider d consideration before a court or commission - depending of course on the rul s and regulations of the state you are in.

[Crusherrr]

You didn't say you lost 2k in the opening post. That still does not count as damages but it could be consider e consideration and is grounds for you to ask a court or commission to enforce the original offer. It wasn't clear what you had in your screen shot from your first post and you didn't mention any losses in your first post either dumb shit.

Well I didn't say anything about oral offers, so you clearly didn't read before spouting nonsense. I mentioned I had proof of the offer on my account, that I opted in, that I was betting under the assumption that I'd receive this bonus. That there was a new/separate offer of $500 credits that I didn't opt-in to. I have screenshots of all of it. So they absolutely must pay out the additional money owed to me. State gaming commission doesn't even answer their phone or call people back and Draftkings doesn't have a phone number to call and I've now requested a call back on four separate occasions and not been called back.

But yeah, A rated book here guys. Sign up for Draftkings once they launch in your state. It's so great...

[thomorino]

Well I didn't say anything about oral offers, so you clearly didn't read before spouting nonsense. I mentioned I had proof of the offer on my account, that I opted in, that I was betting under the assumption that I'd receive this bonus. That there was a new/separate offer of $500 credits that I didn't opt-in to. I have screenshots of all of it. So they absolutely must pay out the additional money owed to me. State gaming commission doesn't even answer their phone or call people back and Draftkings doesn't have a phone number to call and I've now requested a call back on four separate occasions and not been called back.

But yeah, A rated book here guys. Sign up for Draftkings once they launch in your state. It's so great...

The only thing that matter is the losses you had which could be considered consideration you dumb shit. And you didn't mention that in your first post

[Crusherrr]

I guess me losing $2k to clear it doesn't count? I would not have played without the offer. I opted in, started playing, cleared the "play-through" and received $500 credit because they changed my offer.

Then they blocked my account, blocked my emails from being received by them. Then opened my account, removed my VIP privilege's and have not responded to my email after unblocking me. They don't have a phone number, but I've requested a call-back three times and have not received a call from them once.

I'm getting VIP offers again. So maybe this is back?

[KVB]

Their reputation will definitely take a hit.

Blast this all over Twitter............others will retweet it.

There are so many new square players who have many options.

Square players generally pick 1 book and bet there.

If a new average Joe wants to pick a book, he surely wouldn't pick them after this BS.

I disagree. The regulator will rule, one way or the other, hopefully and likely against the book, and everyone will forget about it a week later.

Shit, most other states and their players won't even hear about it.

Because of the regulator, no book will get that bad reputation, it won't fall on the book. It will fall on the regulator, and they won't let their reputation be tarnished.

[KVB]

Well I didn't say anything about oral offers, so you clearly didn't read before spouting nonsense...

Ignore Morono, he brings absolutely nothing to the table and has no clue what he's talking about.

Pretty sure everyone knows that by now, you're learning it too...

Keep us updated. Where are you getting your gaming commission information? Website? It's Connecticut, right?

Have you had any contact with them? Or just no answer? Have you told DK you were contacting them? Or no contact their either?

If you don't mind putting the State commission info here, or at least the number you called. I might be able to get a better number, to be honest. Maybe.

Can't imagine DK would take this all the way to arbitration.

[Frank]

I disagree. The regulator will rule, one way or the other, hopefully and likely against the book, and everyone will forget about it a week later.

Shit, most other states and their players won't even hear about it.

Because of the regulator, no book will get that bad reputation, it won't fall on the book. It will fall on the regulator, and they won't let their reputation be tarnished.

I hear what you are saying, but I have watched it happen with CG Technology, and the crap they pulled, in Nevada.

Word gets around quick.

[KVB]

I hear what you are saying, but I have watched it happen with CG Technology, and the crap they pulled, in Nevada.

Word gets around quick.

Fair enough and good point too.

[Crusherrr]

Ignore Morono, he brings absolutely nothing to the table and has no clue what he's talking about.

Pretty sure everyone knows that by now, you're learning it too...

Keep us updated. Where are you getting your gaming commission information? Website? It's Connecticut, right?

Have you had any contact with them? Or just no answer? Have you told DK you were contacting them? Or no contact their either?

If you don't mind putting the State commission info here, or at least the number you called. I might be able to get a better number, to be honest. Maybe.

Can't imagine DK would take this all the way to arbitration.

After typing "get in touch" in their robot chat box in the bottom right about 50x I finally got the live chat to pop up and a girl named Kayla has expedited the issue to the higher ups (finally) and filed a report with all of my screenshots for me to present to them. I'm confident this will get resolved tomorrow.

Draftkings is a great company. They are the most innovative book by far and it's not close. I want this issue to be resolved, but it's definitely left a sour taste in my mouth which is very unfortunate.

Hope they do the right thing and SBR or my gaming commission(if anyone is even there) has to step in.


I do think it's absolutely ridiculous that they don't have a number you can call. Bovada and BetOnline both give me a private line to call for VIP players.

[thomorino]

Ignore Morono, he brings absolutely nothing to the table and has no clue what he's talking about.

Pretty sure everyone knows that by now, you're learning it too...

Keep us updated. Where are you getting your gaming commission information? Website? It's Connecticut, right?

Have you had any contact with them? Or just no answer? Have you told DK you were contacting them? Or no contact their either?

If you don't mind putting the State commission info here, or at least the number you called. I might be able to get a better number, to be honest. Maybe.

Can't imagine DK would take this all the way to arbitration.

You are a dumb shit.

[thomorino]

Draftkings is an over 40 billion dollar company it's in their interest to resolve issues like this in the players favor and take the financial hit.

[Crusherrr]

Draftkings is an over 40 billion dollar company it's in their interest to resolve issues like this in the players favor and take the financial hit.

Well we can both agree on this. It's money that will be put into my account, with a wagering requirement anyways. I'll probably end up firing the full amount on the first game that I like anyways. It's not like I'm there to nickel and dime them. I just want them to honor the promotion that I opted in to. There is a decent chance if they make good on it tomorrow, I RIP the full balance and have to deposit again the next day and Draftkings and I can move past this issue.

I DONT appreciate the fact that they blocked me, removed VIP from my account for a day(or two days?) and essentially ghosted me. They've acted super shady on several things here, we can't ignore all of that.

[KVB]

After typing "get in touch" in their robot chat box in the bottom right about 50x I finally got the live chat to pop up and a girl named Kayla has expedited the issue to the higher ups (finally) and filed a report with all of my screenshots for me to present to them. I'm confident this will get resolved tomorrow.

Draftkings is a great company. They are the most innovative book by far and it's not close. I want this issue to be resolved, but it's definitely left a sour taste in my mouth which is very unfortunate.

Hope they do the right thing and SBR or my gaming commission(if anyone is even there) has to step in.


I do think it's absolutely ridiculous that they don't have a number you can call. Bovada and BetOnline both give me a private line to call for VIP players.

I'm thinking along the same lines as you and think they'll make it right. Also glad to see you are still dealing at the DK level. They have room to improve in customer service for sure but they should resolve this for you.

At one point the regulator might force them to set up a customer service dept to handle these things. It could just plain depend on how rare or common your case is here.

Also, seriously, Morono will post incorrect information for attention, when it comes to the industry, sports, or betting, it can be best to ignore him or at the very least take anything he says with a grain of salt.

Keep us updated.

[thomorino]

I'm thinking along the same lines as you and think they'll make it right. Also glad to see you are still dealing at the DK level. They have room to improve in customer service for sure but they should resolve this for you.

At one point the regulator might force them to set up a customer service dept to handle these things. It could just plain depend on how rare or common your case is here.

Also, seriously, Morono will post incorrect information for attention, when it comes to the industry, sports, or betting, it can be best to ignore him or at the very least take anything he says with a grain of salt.

Keep us updated.

Stop talking, as usual no one is interesting you dumb shit.

[thomorino]

One thing I've noticed about draftkings is there is a disconnect between the lower level employees and the higher ups.

Draftkings started processing payments on weekends about 4 months ago for vip accounts like mine but for nearly 2 full months after week and payments were being processed I kept being told by lower level employees that I'd have to wait until a weekday to get my payout

This makes me think that a thread likes this shows lower level employees weren't aware of the right promotions and that they also didn't handle the issue properly afterwards.

Lower level employees at draftkings do have a decent amount of power though, they frequently issue me draftkings dollars and free bets without management approval when I have an issue.

[captrobey]

Offshore books much better. I will never play at a U.S book. Everyone thinks it's great there are U.S books now. Why exactly? I can get paid in 10 minutes offshore and get better lines. Fuk these new books.

The only time it is worth it are some that had the first deposit bonus. After that the bonuses at least here in NJ are garbage. They have at Betmgm free spins that you end up .50 with or like a haunted house you can click and get like $1 or something worthless like that. Or deposit $30 get $10 free nothing that is anything good at all . They do pay fast though at least when i had hit back with Caesars they paid fast.

Offshore if you play at reputable books pay. Overall at GTbets i got them in the last like 2 months several payouts totaling $40000 and one more of $5000 on the way. Plus every deposit i get a bonus that is cash of like 25% . And at times they have specials of 100% always cash. The books here do not even come close to that. What is my incentive to play here. A $5 free parlay or something stupid like that does not really cut it.

[thomorino]

The only time it is worth it are some that had the first deposit bonus. After that the bonuses at least here in NJ are garbage. They have at Betmgm free spins that you end up .50 with or like a haunted house you can click and get like $1 or something worthless like that. Or deposit $30 get $10 free nothing that is anything good at all . They do pay fast though at least when i had hit back with Caesars they paid fast.

Offshore if you play at reputable books pay. Overall at GTbets i got them in the last like 2 months several payouts totaling $40000 and one more of $5000 on the way. Plus every deposit i get a bonus that is cash of like 25% . And at times they have specials of 100% always cash. The books here do not even come close to that. What is my incentive to play here. A $5 free parlay or something stupid like that does not really cut it.

Gtbeys kicked me out after a year but I always liked them, very well run and lots of promotions.

You are wrong about betmgm, some of their promotions are very good, they frequently have a spin the wheel promotion where you can win 45 dollar poker tickets. I turned one into a 300 dollar cash finish at a tournament.

[captrobey]

Gtbeys kicked me out after a year but I always liked them, very well run and lots of promotions.

You are wrong about betmgm, some of their promotions are very good, they frequently have a spin the wheel promotion where you can win 45 dollar poker tickets. I turned one into a 300 dollar cash finish at a tournament.

I am not a huge poker player with tournaments so that does not do anything for me. I like having an amount to start with they have stuff like free spins i get like fifty cents or the haunted house thing where you get $1 . Nothing worthwhile that helps me with an all in bet if i Deposit $450 . If i get the 100% cash at GT thats $900 right there. Even the 30% cash helps more. Jazz does 50% cash BP and YW do 70% FP just way more value . They do the decent bonus when you sign up then thats it. If they did that more i would deposit more. I deposited once $20 to get free spins i thought maybe it would be better spins ended up same old .50 i ended up with. I even hit the jackpot once and got a whopping $2.50 .

[vampire assassin]

The only thing that matter is the losses you had which could be considered consideration you dumb shit. And you didn't mention that in your first post

Are you a brain donor? Win or lose, he played because of the offer. Detrimental reliance. This is a slam dunk theft. To OP: If DK won't fix it, go to your State Gaming Commission. This is flagrant.