[RESOLVED] GTBets Stole My Money

[capitalist pig]

Glad to hear you’re at least getting your deposits back,gl

[ace7550]

If they really take your winnings because you entered your birthday wrong it's outright theft. The purpose of entering your birthday (and any other KYC stuff) is for security and identity purposes. It's not to find a loophole to steal players' funds. If they are genuinely concerned about your idenitty they should be doing additional KYC stuff. Not stealing from you.
GL Adam!

[PD77]

Sounds like they found a convenient way to turn down your business and take a shot at your deposits too. Since you documented everything publicly they have to give you your deposits back but keeping your winnings. GTBets is known as a soft book and winners are not welcome. Were you betting sports only?

[Adam Kaye]

Mostly sports with a little casino sprinkled in. It’s safe to say I lost more in the casino than I won.

[Adam Kaye]

Another day gone by without receiving any refund. I was told the refund was being “processed” today, but I have no idea what that entails as BTC transfers are pretty instant.

Thankfully I have attorneys in my family, and my brother was able to find the name and address for GTBets’ registered agent in Curaçao. Still exploring what, if any, recourse I may have from the states, but I’ve decided I will not willingly accept anything less than my full pre-deactivation balance.

FWIW, I went back and looked at my BTC transfers, and my $10k balance was off only $6k in deposits. So instead of looking at a potential $2k loss (which is what I previously thought) it’s actually double.

[Adam Kaye]

Also, I filed a complaint through bookmakersreview.com. Can anyone shed a little light on that process? I haven’t heard anything in about 4 days since I filed the complaint.

[PD77]

Another day gone by without receiving any refund. I was told the refund was being “processed” today, but I have no idea what that entails as BTC transfers are pretty instant.

Thankfully I have attorneys in my family, and my brother was able to find the name and address for GTBets’ registered agent in Curaçao. Still exploring what, if any, recourse I may have from the states, but I’ve decided I will not willingly accept anything less than my full pre-deactivation balance.

FWIW, I went back and looked at my BTC transfers, and my $10k balance was off only $6k in deposits. So instead of looking at a potential $2k loss (which is what I previously thought) it’s actually double.

My last withdrawal at GTBets I requested on a Thursday, approved and processing on Friday morning and it finally hit my wallet Monday morning so 3+ days for me. It was so slow I decided I would not return. As far as bmr complaints I have no idea, I barely visit this broken down site and have no desire to visit there and listen to everyone complain about being booted from SBR.

[vampire assassin]

If they are going to void action, they should void it all. You can't selectively void action. If they void all action, you get all your deposits back. If they void none of it, you should get your winnings.

Even for GTBets, it's surprising that they would try to steal from you this way.

[Adam Kaye]

I got my initial deposits back as of this morning. I’m still unsure of what, if anything, I can do to try to get my winnings back, as I still stand by the fact that GTBets has no reason to void any of my action.

[PD77]

I got my initial deposits back as of this morning. I’m still unsure of what, if anything, I can do to try to get my winnings back, as I still stand by the fact that GTBets has no reason to void any of my action.

Congratulations! I understand you’re pissed but if I were you I’d count getting your deposits back as a win and move on. It’s not worth the time, money and stress trying to recover. Whatever you do don’t give your money to a lawyer in curaçao.

[jjgold]

Tiny book
Worthless limits

[thomorino]

I think part of what happened here is that book like GT Bets have been hit hard financially during the playoffs, favorites covered almost every game in the wild card round, and some of the smaller books like GT Bets are looking at anyway not too payout.

Obviously once football season ends deposits usually drop significantly, and my sense is that they got hit hard and are looking at ways to withhold unfunds, which is obviously pathetic.

[PD77]

They just sent me a 50% cash match up to $250 as long as my last transaction wasn’t a withdrawal. No thanks. It’ll take more than that and my last transaction was a painful withdrawal.

[thomorino]

They just sent me a 50% cash match up to $250 as long as my last transaction wasn’t a withdrawal. No thanks. It’ll take more than that and my last transaction was a painful withdrawal.

Yeah, it looks like they got hammered during the playoffs with all the favorites covering early and are getting desperate.

When I dealt with GT Bets before they kicked me out they wouldn't have pulled this trash, they seem very desperate.

[DontTailMe]

Congratulations! I understand you’re pissed but if I were you I’d count getting your deposits back as a win and move on. It’s not worth the time, money and stress trying to recover. Whatever you do don’t give your money to a lawyer in curaçao.

Totally disagree. I wouldn't give money to a lawyer, but I would absolutely pursue the dispute to the end. If OP's story is true, they are committing egregious theft here. It needs to be pushed in the public sphere. Pursuing something doesn't necessarily mean that you have to stress over it.

[Adam Kaye]

Idk how to get it in the public sphere other than posting here. Still open to ideas.

[thomorino]

Another day gone by without receiving any refund. I was told the refund was being “processed” today, but I have no idea what that entails as BTC transfers are pretty instant.

Thankfully I have attorneys in my family, and my brother was able to find the name and address for GTBets’ registered agent in Curaçao. Still exploring what, if any, recourse I may have from the states, but I’ve decided I will not willingly accept anything less than my full pre-deactivation balance.

FWIW, I went back and looked at my BTC transfers, and my $10k balance was off only $6k in deposits. So instead of looking at a potential $2k loss (which is what I previously thought) it’s actually double.

Lawyers who don't know anything about sports betting are not going to help you here. There is no legal process to sue this book and it wouldn't work anyways. If you get your money back - deposit and profits - it will be because the book thinks its in their financial interest to pay you, it won't be because of the legal process. The books are offshore for a reason, they don't want to be subject to the rules and regulations of countries like the United State.

It also wouldn't make any sense to hire a lawyer because for 2k it wouldn't be economical to hire them anyways. There is no legal process available to you, and it wouldn't make sense for you to go through it for 2k anyways.

[DontTailMe]

Idk how to get it in the public sphere other than posting here. Still open to ideas.

Keep updating us here and pushing your BMR dispute publicly. I'm not a big social media person, but some people go that route and try to raise hell. Personally, I'd try to work within the dispute process first.

[PD77]

Totally disagree. I wouldn't give money to a lawyer, but I would absolutely pursue the dispute to the end. If OP's story is true, they are committing egregious theft here. It needs to be pushed in the public sphere. Pursuing something doesn't necessarily mean that you have to stress over it.

I would follow through with the bmr complaint and maybe post a few tweets on twitter. I’m not sure how much money we are talking about here because its been unclear but they got him on a technicality. Casinos rip players off on technicalities all of the time and there isn’t a damn thing you can do about. Clearly GTBets doesn’t want his business, they reluctantly refunded his deposits and I don’t see him getting his profits. If SBR still handled complaints there would be a higher chance, not sure with bmr.

[thomorino]

I would follow through with the bmr complaint and maybe post a few tweets on twitter. I’m not sure how much money we are talking about here because its been unclear but they got him on a technicality. Casinos rip players off on technicalities all of the time and there isn’t a damn thing you can do about. Clearly GTBets doesn’t want his business, they reluctantly refunded his deposits and I don’t see him getting his profits. If SBR still handled complaints there would be a higher chance, not sure with bmr.

Unless you have thousands of followers it's of no value to tweet this story.

[DontTailMe]

I would follow through with the bmr complaint and maybe post a few tweets on twitter. I’m not sure how much money we are talking about here because its been unclear but they got him on a technicality. Casinos rip players off on technicalities all of the time and there isn’t a damn thing you can do about. Clearly GTBets doesn’t want his business, they reluctantly refunded his deposits and I don’t see him getting his profits. If SBR still handled complaints there would be a higher chance, not sure with bmr.

It's a technicality that everyone in the world knows is wrong for them to take advantage of. If they're going to steal this money, they at least need to be shamed for a while and pay the price. Hopefully that applies enough pressure for OP to get their money.

[Optional]

I am told that GTbets will be sending me an official statement on this case.

Will update once received.

[Optional]

I got my initial deposits back as of this morning. I’m still unsure of what, if anything, I can do to try to get my winnings back, as I still stand by the fact that GTBets has no reason to void any of my action.

GTbets provided evidence that;

- You joined using one name and then deposited using a card in a different name.
- The birth date you gave was not just a different month, like a typo as you claimed. It was completely different.
- The ID you provided was very clearly fake.


As soon as you used the third party card to deposit, your account was flagged for review. As soon as you sent in fake KYC info your account was shut down. There is no case for you to argue all betting should not be voided.

I would say that you're quite lucky they have not treated you like a USA licensed book would have to, and confiscate every cent.

[PD77]

GTbets provided evidence that;

- You joined using one name and then deposited using a card in a different name.
- The birth date you gave was not just a different month, like a typo as you claimed. It was completely different.
- The ID you provided was very clearly fake.


As soon as you used the third party card to deposit, your account was flagged for review. As soon as you sent in fake KYC info your account was shut down. There is no case for you to argue all betting should not be voided.

I would say that you're quite lucky they have not treated you like a USA licensed book would have to, and confiscate every cent.

OOPS! Like I said be glad you got your money back. Always more to the story.

[Mugsy777]

Wow !!!

[DontTailMe]

GTbets provided evidence that;

- You joined using one name and then deposited using a card in a different name.
- The birth date you gave was not just a different month, like a typo as you claimed. It was completely different.
- The ID you provided was very clearly fake.


As soon as you used the third party card to deposit, your account was flagged for review. As soon as you sent in fake KYC info your account was shut down. There is no case for you to argue all betting should not be voided.

I would say that you're quite lucky they have not treated you like a USA licensed book would have to, and confiscate every cent.

It sucks when someone lies about the circumstances of their case. There are players who are legitimately wronged and harmed by sportsbooks, and this place and community want to help. People like OP take advantage of that.

GTBets, thank you for promptly responding to this claim. Optional and SBR, thanks for taking the time to review the evidence on our behalf.

[thomorino]

If he had done this at a legal book he likely would have been referred for criminal prosecution.

Its interesting if its true that he only used the card to deposit $500, when using the card that wasn't in his name is what resulted in his account being flagged.

If he was telling the truth about which deposit methods he used to deposit certain amounts it seems like he only got caught because of his $500 dollar deposit using a card.

[Optional]

Putting all the factors together, I would not be surprised if all deposits came from unauthorized sources. (to put it nicely)

So chances are he could be quite happy, having 'cleaned' the crypto and got it back.

Although if that suspicion is true he has now left quite a trail should anyone from LE come knocking asking about those funds.

Really not sure how he expected the claim for bet winnings was going to work out though. It's really very bonehead obvious the ID is fake.

[captrobey]

Putting all the factors together, I would not be surprised if all deposits came from unauthorized sources. (to put it nicely)

So chances are he could be quite happy, having 'cleaned' the crypto and got it back.

Although if that suspicion is true he has now left quite a trail should anyone from LE come knocking asking about those funds.

Really not sure how he expected the claim for bet winnings was going to work out though. It's really very bonehead obvious the ID is fake.

I knew you would get to the bottom of it my friend.