I lost a bit in there a few days ago in casino thinking maybe i would have luck but thats fine because i just hit the big parlay afterwards at DK . I get an email saying my acct is suspended . I live in NJ and they got their damn money . They have no reason to suspend me. I really barely play here but yea thought i would share this. Even if they open it again this pissed me off will not deposit there again.penetrate them.
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So you lost money in the casino at FD, and then they suspended your account?Comment -
Not at the same time. I lost money in there first a couple days ago they got their money no problem. Then this morning i get an e-mail that my account was suspended. I rarely play there but it pisses me off a book would do that after taking money when i live in NJ and did absolutely nothing wrong.
I will not let these morons ruin my mood overall though because i hit my biggest parlay of the year yesterday for over $10000 so i am still waiting on the money from that at Draftking.Comment -
Not just the standard checks Cappy?.Comment -
Well i did get a reply they want me to send a bunch of crap. What i do not get is i am not trying to withdraw money i only lost money there at FD . They always do checks where i am located and i am in NJ. I have no idea what they mean by multi accounting or inconsistencies. I really have a ton of other places i can play and i have cashed out a bunch at DK and never had this happen. I really since i have a ton of other places to play and do not feel like going through this right now am not going to bother with them.
Hi robert,
This is Steven on behalf of the Accounts Team here at FanDuel. FanDuel monitors all accounts for inconsistent activity and multi-accounting and as a result, we’ve temporarily suspended your account due to some inconsistencies flagged by our system. By no means is this an accusation, we simply would like to quickly resolve the issue and verify your identity so that you can get back to enjoying FanDuel.
To review your account for reactivation, we respectfully request that you reply to this email with a photo of:
1. The front & back of the card used to deposit (Please cover the first 12 digits, leaving the last 4 and cardholder name visible). If you used PayPal or Venmo, please provide a screenshot of your receipt
2. A photo of yourself holding up a piece of paper with today’s date
3. Upload a valid state-issued photo ID, such as a driver’s license or passport via the link below. Please do not send a photo of your ID via this email, your ID will need to be uploaded to the link below:Comment -
It happens part of the game esp with what your doing, I’ve had it happen alsoComment -
Welcome to regulation.
They need to know who you are for sure, not let you obviously bet more than you can afford to, are not using the proceeds of and crime, and are not laundering money.
If they can't show records of doing this with every single customer the fines can be huge.
It is not usual to have your account locked whilst it happens though, so they may have flagged a potential problem. Not that I would worry about it. Often happens but comes up negative after checks most of the time..Comment -
i would not rush to provide either. that is on them. they had no problem taking your money. are they worried because the amount is high? well then they should get that stuff before you play. it makes you feel like shit to have to jump thru those hoops all for money lost in a casino.
granted, it does allow you to deposit there again but this would sour me also.Comment -
Yea it just kind of pissed me off that they just suspend you without even sending an email . I mean they got the money no problem and they have the locater thingy to show i live in NJ. I have moved way more at DK and they never asked for this. But like i said no biggie i have a ton of other books i just do not feel like going through the hoops. If i actually won sure no problem. But i did not win. Like Caesars i won a little and they want my CC info. No problem (Although still waiting on that)Comment -
They are probably worried about fraud or a potential cb because of the casino playComment -
Unfortunately the KYC stuff will never be as easy as it is now, it will only get worse.Comment -
Anytime you deal with regulated/legal books, they want to know it all. It's very unfortunate and a HUGE reason why they don't get nearly as much big action from recreational players as they'd like. It's why they push parlays and Same Game Parlays and stuff like that so much. They want players to get the worst RTP possible.Comment -
I've never used a US book but the more I read here at SBR the more I don't want to. I hate KYC shit.Comment -
The more KYC stuff they need, or is asked, the more they push whales and big recreational dollars elsewhere. That's why legal/regulated books push parlays/SGP stuff so much. They know they aren't getting the big bettors so they need to pinch the small guys and give them the worst RTP possible.Comment -
Been playing at US books for a couple years. Received 4-5 figure withdrawals from 5-6 books. Never had to do KYC. I am back to offshore but not because of that. Their bonuses just suck now for people who bet more than $10.
In Tennessee. Maybe. NJ is different. We don’t have casino option. And we can’t deposit with CC either. Not sure capto situation. Obviously something was a little suspicious. And he could have provided KYC in less time it took him to bitch in this thread. FanDuel is fine. Not sure why you’d give them up over a grudge. About half time they have the best odds for me and that shit will add upComment
