Heritage Sports customer service...

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  • jedihyoju
    SBR Wise Guy
    • 04-24-20
    • 503

    #1
    Heritage Sports customer service...
    Tyring contacting them via phone

    1-800-800-7777 customer service hot line
    (Just keeps ringing nobody picks it up)

    1-800-555-8800 wagering department
    (Rings one time and automatically gets disconnected)

    1-888-444-9933 Heritage sports sales department
    (Just keeps ringing nobody picks it up)

    When I talk to the chat agents they say they all work.

    They tell me to send email to customerservice@heritagesports.eu

    I did and still no response for a month.

    I mean I am trying for a month now everyday at least 2 hours on the phone.

    There sportsbook may be A but I think there customer service is D at best for real.
    Last edited by jedihyoju; 07-26-23, 12:40 PM.
  • PD77
    SBR MVP
    • 12-11-09
    • 2381

    #2
    I agree, I haven’t used them in years and after I contacted them about my I account I realized why. They were top notch at one time, back in the days of invite only, Murphy was my go to guy. Those days are long gone. Customer service in general, and I mean everything from your mobile carrier, ISP, Amazon, pretty much anywhere you pay a bill has gone to shit. Nobody gives a rats ass anymore.
    Comment
    • Thefix13
      SBR Wise Guy
      • 05-14-21
      • 664

      #3
      If that's the email you've been sending it to then there's your answer.
      Comment
      • Stallion
        SBR MVP
        • 03-21-10
        • 3617

        #4
        There Customer Service has always been terrible. Try the live chat again.
        Comment
        • Crusherrr
          SBR MVP
          • 06-27-16
          • 3646

          #5
          You've spelt customerSERVICE wrong in the email you posted. That's your answer
          Comment
          • eddycash
            SBR MVP
            • 11-06-13
            • 4520

            #6
            They respond the next day everytime bro use the messaging on your account.
            Comment
            • jedihyoju
              SBR Wise Guy
              • 04-24-20
              • 503

              #7
              Originally posted by Crusherrr
              You've spelt customerSERVICE wrong in the email you posted. That's your answer
              Oh its a type error by me when Im posting here.
              I correctly typed when I sent to heritage

              Sorry about that

              I sent to both customerservice@heritagesports.eu and customerservice@heritagesports.com
              just in case
              Last edited by jedihyoju; 07-26-23, 12:45 PM.
              Comment
              • jedihyoju
                SBR Wise Guy
                • 04-24-20
                • 503

                #8
                Heritage insider has reached out and the issue has been resolved.

                Thank you
                Comment
                • BAD LIEUTENANT
                  SBR Rookie
                  • 12-02-07
                  • 29

                  #9
                  Thx for the update
                  Comment
                  • TheMoneyShot
                    BARRELED IN @ SBR!
                    • 02-14-07
                    • 28672

                    #10
                    I always get a quick response from online chat... have no idea what everyone is talking about? Great book top to bottom.
                    Comment
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