Heritage?? Are you serious???

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  • jedihyoju
    SBR Wise Guy
    • 04-24-20
    • 503

    #1
    Heritage?? Are you serious???
    I have been member since 2012 or 2013 so its been over 10 years since I have been member with Heritage.

    Im ashamed to say this but I am very cumpulsive amateur player so I only withdrew once and down about

    20k in heritage.

    2 months ago I was noticing I wasn't getting any promo/bonus emails from them so asked heritage insider

    about it and he told me everything is fine now.

    I used the holloween bonus to deposit about 500 but unfortunately I lost it like always

    Today I log in and my cashback option is gone with about 40bucks I had in it. I ask the chat agent and

    he tells me since september via upper management decision I no longer qualify for bonus nor cashback.

    I mean I withdrew once which was less than 1k in 10 years and down like 20k in total.

    If I don't qualify for cashback and bonus who does??

    What the hell, I said nothing but good things about heritage here but Im starting to have second thoughts..

  • 5918mike
    SBR MVP
    • 04-16-14
    • 1881

    #2
    I just noticed they are combining the rollover requirements for the 10% 5X bonus to multiple deposits. In the past and with other books I always thought that once the deposit is lost and a new deposit made that the rollover reset to the last deposit, not Heritage. They are slowly moving down my list from #1 to out of the top 5.
    Comment
    • jedihyoju
      SBR Wise Guy
      • 04-24-20
      • 503

      #3
      I am just realizing today i have also been limited along with taking away cashback and bonuses.

      I am losing 20k overall in heritage and been member since 2013.

      I mean I would understand if I am winning and up there.

      But I am down 20k and only withdrew once in 10 years which was for less than 1k.

      Are you serious?????

      Is Heritage turning into a Mickey Mouse Book??

      I need some explanation Heritage Insider.
      Comment
      • Seattle Slew
        SBR Hall of Famer
        • 01-02-06
        • 7373

        #4
        I'm sure the CS chat team was nice and respectful? Worst CS I've ever seen at that place. Rude and nasty. Screw them and play somewhere else.
        Comment
        • BlownSave
          SBR Rookie
          • 09-22-23
          • 12

          #5
          You are not alone regarding being limited. They now act like they don't want my business, which is dramatically different than the past several years. I've withdrawn my $ and gone elsewhere. I still cannot believe it. Heritage was the gold standard for a long time for me, but no more.
          Comment
          • jedihyoju
            SBR Wise Guy
            • 04-24-20
            • 503

            #6
            Originally posted by Seattle Slew
            I'm sure the CS chat team was nice and respectful? Worst CS I've ever seen at that place. Rude and nasty. Screw them and play somewhere else.
            You know typical parrot response.

            Per management decision. lol 10 years of donating 20k and management decision to take off cashback and promos????

            unbelievable
            Comment
            • Optional
              Administrator
              • 06-10-10
              • 60637

              #7
              Has kind of sounded like they are winding down to an orderly exit for a little while now. From all the reports on here.
              .
              Comment
              • jedihyoju
                SBR Wise Guy
                • 04-24-20
                • 503

                #8
                Originally posted by BlownSave
                You are not alone regarding being limited. They now act like they don't want my business, which is dramatically different than the past several years. I've withdrawn my $ and gone elsewhere. I still cannot believe it. Heritage was the gold standard for a long time for me, but no more.
                Were you up ??

                For me I have no idea why because I did nothing but donate my hard earned money to them (ashamed ,,,,)

                Comment
                • Thefix13
                  SBR Wise Guy
                  • 05-14-21
                  • 664

                  #9
                  Plenty of other books will gladly take your money though, being limited and/or not getting bonuses isn't nearly as concerning as people who are not being paid correctly by various books in general. Winning is certainly better than getting a Christmas gift for being a habitual loser
                  Comment
                  • scottgodson1985
                    SBR Sharp
                    • 11-17-12
                    • 346

                    #10
                    Limits down soo quick with heritage, another dressmaker penetrate them
                    Comment
                    • jedihyoju
                      SBR Wise Guy
                      • 04-24-20
                      • 503

                      #11
                      Originally posted by scottgodson1985
                      Limits down soo quick with heritage, another dressmaker penetrate them
                      I mean I withdrew once in 10 years and it was less than 1k , I deposited over 20k over that same period of time.

                      If you limit people like me and takeaway cash back , I wonder what its like people who are winning ????
                      Comment
                      • bjb7223
                        SBR Posting Legend
                        • 11-03-12
                        • 10347

                        #12
                        These off shore books won’t be around in 20 years.
                        Comment
                        • HedgeHog
                          SBR Posting Legend
                          • 09-11-07
                          • 10128

                          #13
                          Originally posted by Optional
                          Has kind of sounded like they are winding down to an orderly exit for a little while now. From all the reports on here.
                          That could be, but why go through a major software change beforehand? I'm baffled with Heritage's business model to cut limits indiscriminately. FWIW, my limits were cut today also to about 25% of what they used to be.
                          Comment
                          • garyking
                            SBR Wise Guy
                            • 01-18-07
                            • 684

                            #14
                            Took my cashback away years ago and limited me to peanuts....Can't even remember my account number there now.
                            Comment
                            • Mike78
                              SBR Hustler
                              • 08-16-20
                              • 97

                              #15
                              Originally posted by HedgeHog
                              That could be, but why go through a major software change beforehand? I'm baffled with Heritage's business model to cut limits indiscriminately. FWIW, my limits were cut today also to about 25% of what they used to be.
                              I agree. Even though their actions towards customers seem to indicate they're winding down, why go ahead with a massive facelift then?

                              Their sister company (Bet105) has been acting strangely for a year or so now. Very odd situation in general.
                              Comment
                              • bjorn247
                                SBR Rookie
                                • 10-02-23
                                • 18

                                #16
                                Originally posted by jedihyoju
                                I have been member since 2012 or 2013 so its been over 10 years since I have been member with Heritage.

                                Im ashamed to say this but I am very cumpulsive amateur player so I only withdrew once and down about

                                20k in heritage.

                                2 months ago I was noticing I wasn't getting any promo/bonus emails from them so asked heritage insider

                                about it and he told me everything is fine now.

                                I used the holloween bonus to deposit about 500 but unfortunately I lost it like always

                                Today I log in and my cashback option is gone with about 40bucks I had in it. I ask the chat agent and

                                he tells me since september via upper management decision I no longer qualify for bonus nor cashback.

                                I mean I withdrew once which was less than 1k in 10 years and down like 20k in total.

                                If I don't qualify for cashback and bonus who does??

                                What the hell, I said nothing but good things about heritage here but Im starting to have second thoughts..

                                That's not right men!
                                Comment
                                • Mr. NBA
                                  SBR Wise Guy
                                  • 09-08-06
                                  • 524

                                  #17
                                  Been with Heritage since the beginning and I am up who knows how much money over the years. (well into the 6 figures) They have really hurt my in game action by making the juice absurd. (especially for NBA totals) I totally understand them doing that to me as I have made a living in gaming NBA totals. I am not a fan of 10k weekly withdraw limits either. With that aside they still remain on my must have funded at all times list. I still have my cash back. (was taken away briefly, but came back out of the blue) I still get 10% cash on deposits. I have used their 8th deposit free a hand full of times (each one between 3k and 5k). My vig is still -108. My preflop limits are untouched. NFL 20k sides 10k totals....NBA 10k sides and 5k totals. I've never had a CS issue with them of course I rarely have CS issues anywhere. I hate to hear this gloom and doom stuff with them. They are a book that I lean on heavily and have for years and years and years.
                                  Comment
                                  • jedihyoju
                                    SBR Wise Guy
                                    • 04-24-20
                                    • 503

                                    #18
                                    Originally posted by Mr. NBA
                                    Been with Heritage since the beginning and I am up who knows how much money over the years. (well into the 6 figures) They have really hurt my in game action by making the juice absurd. (especially for NBA totals) I totally understand them doing that to me as I have made a living in gaming NBA totals. I am not a fan of 10k weekly withdraw limits either. With that aside they still remain on my must have funded at all times list. I still have my cash back. (was taken away briefly, but came back out of the blue) I still get 10% cash on deposits. I have used their 8th deposit free a hand full of times (each one between 3k and 5k). My vig is still -108. My preflop limits are untouched. NFL 20k sides 10k totals....NBA 10k sides and 5k totals. I've never had a CS issue with them of course I rarely have CS issues anywhere. I hate to hear this gloom and doom stuff with them. They are a book that I lean on heavily and have for years and years and years.
                                    Mr. NBA You must be Heritage owners son!

                                    Up 6 figures untouched

                                    Im down more than 20k and no cash back no bonus limited to peanuts.

                                    Good for you though NBA ! Nice
                                    Comment
                                    • jedihyoju
                                      SBR Wise Guy
                                      • 04-24-20
                                      • 503

                                      #19
                                      Just saw today I am limited again in live betting after posting this thread.

                                      2 days in a row of limitation and taking cashback off to a guy who withdrew once in 10 years for less than 1k and down 20k overall!!!!

                                      we are so scared he might lose 20k again!!!!!

                                      Comment
                                      • teacher10
                                        SBR MVP
                                        • 08-28-18
                                        • 1821

                                        #20
                                        I'm sorry you have been limited but it's up to them on who they want to limit. Does it make sense in your case? Of course not, but are you expecting the same rules apply to offshore sites?

                                        There are a lot of other great sports book that would love to take your action, bookmaker, justbet, betonline!
                                        Comment
                                        • jedihyoju
                                          SBR Wise Guy
                                          • 04-24-20
                                          • 503

                                          #21
                                          Originally posted by teacher10
                                          I'm sorry you have been limited but it's up to them on who they want to limit. Does it make sense in your case? Of course not, but are you expecting the same rules apply to offshore sites?

                                          There are a lot of other great sports book that would love to take your action, bookmaker, justbet, betonline!
                                          Yeah I get your point and maybe its time for me to move on I guess.

                                          Heritage has been the first book that I played in when I first started sportsbetting and I tried few other reputable sites as well

                                          but the heritage platform for me was best fit. I am not young as those kids who adjust very fast.

                                          I tried bookmaker and betonline but the platform was so different compared to heirtage.

                                          I guess I have to get used to them.

                                          Wanted to withdraw once at least in heritage though.

                                          If I quit now I feel like as I gave all my money to my ex-wife to get her love back but she fXXXed young stud in my bed.

                                          I don't know if it makes sense lol
                                          Comment
                                          • HedgeHog
                                            SBR Posting Legend
                                            • 09-11-07
                                            • 10128

                                            #22
                                            Originally posted by jedihyoju
                                            Just saw today I am limited again in live betting after posting this thread.

                                            2 days in a row of limitation and taking cashback off to a guy who withdrew once in 10 years for less than 1k and down 20k overall!!!!

                                            we are so scared he might lose 20k again!!!!!

                                            I wouldn't take it personally. I think nearly everyone, even Mr NBA, will be limited eventually at Heritage. A similar thing happened with their sister book Bet 105. As mentioned by Teacher10, it's their prerogative to limit action on anyone they choose. If you need higher limits try Low Vig (BOL sister book). It has less juice and much higher limits than Heritage.
                                            Comment
                                            • jedihyoju
                                              SBR Wise Guy
                                              • 04-24-20
                                              • 503

                                              #23
                                              Originally posted by HedgeHog
                                              I wouldn't take it personally. I think nearly everyone, even Mr NBA, will be limited eventually at Heritage. A similar thing happened with their sister book Bet 105. As mentioned by Teacher10, it's their prerogative to limit action on anyone they choose. If you need higher limits try Low Vig (BOL sister book). It has less juice and much higher limits than Heritage.
                                              I mean I understand books need to protect themselves from heavy hitters, sharps, Mafia etc whatever.

                                              So I won't even be posting about no cashback, limiting to peanuts, no promo, no bonus if I was winning and withdrew multiple times.

                                              Thats not the case.

                                              Heritage at least notify through email or contact the customer who lost shit load of money to your site over 10 years before you do all those

                                              things above.
                                              Comment
                                              • jedihyoju
                                                SBR Wise Guy
                                                • 04-24-20
                                                • 503

                                                #24
                                                OK so heritage insider talked to the management and for the time being my account is back to where it was as I can recieve cashback

                                                and promos, looks like my limits are back where it was also.

                                                However, they told me risk management team will be monitoring my account.

                                                They also told me its not about win or lose, but types of wager I make.

                                                Im confused as 20k losing betting type is so alarming to Heritage.

                                                Anyways its good news for me as I can stay with the book that I am using for 10 years now but

                                                I hope they don't take away cashback, limit me when I deposit another 1000 and lose.

                                                That would be the worst case scenario
                                                Comment
                                                • PD77
                                                  SBR MVP
                                                  • 12-11-09
                                                  • 2381

                                                  #25
                                                  Heritage Insider for president! Make Heritage Great Again!
                                                  Comment
                                                  • Mr. NBA
                                                    SBR Wise Guy
                                                    • 09-08-06
                                                    • 524

                                                    #26
                                                    Originally posted by jedihyoju
                                                    OK so heritage insider talked to the management and for the time being my account is back to where it was as I can recieve cashback

                                                    and promos, looks like my limits are back where it was also.

                                                    However, they told me risk management team will be monitoring my account.

                                                    They also told me its not about win or lose, but types of wager I make.

                                                    Im confused as 20k losing betting type is so alarming to Heritage.

                                                    Anyways its good news for me as I can stay with the book that I am using for 10 years now but

                                                    I hope they don't take away cashback, limit me when I deposit another 1000 and lose.

                                                    That would be the worst case scenario

                                                    yeah I was gonna ask what you bet......I stick with major sports and I never look to bet bad numbers or chase steam either. Will I pound openers? Absolutely, which thats a benefit to smart books as the lower limits for openers cover their ass. Prime example was Heritage opening the Bengals at Ravens game at 44. Heritage has a 1k max on NFL totals (openers) for me. The only other book in my portfolio that opened 44 was youwager and they have me at 300 bucks for total openers. Sooooooo got a grand total of 1.3k on that bet.


                                                    Glad they got you right Jed.....I would HATE to lose Heritage.
                                                    Last edited by Mr. NBA; 11-18-23, 04:44 PM.
                                                    Comment
                                                    • jedihyoju
                                                      SBR Wise Guy
                                                      • 04-24-20
                                                      • 503

                                                      #27
                                                      Originally posted by Mr. NBA
                                                      yeah I was gonna ask what you bet......I stick with major sports and I never look to bet bad numbers or chase steam either. Will I pound openers? Absolutely, which thats a benefit to smart books as the lower limits for openers cover their ass. Prime example was Heritage opening the Bengals at Ravens game at 44. Heritage has a 1k max on NFL totals (openers) for me. The only other book in my portfolio that opened 44 was youwager and they have me at 300 bucks for total openers. Sooooooo got a grand total of 1.3k on that bet.


                                                      Glad they got you right Jed.....I would HATE to lose Heritage.
                                                      I used to bet MLB moneyline as Heritage had -108 early lines.

                                                      I always stick with major sports as well, and recently I have been playing lots of live betting compared to last 10 years.

                                                      Was wondering that was why it triggered the alarm?

                                                      but it was mostly on major sports as well and most of the losses came from live betting.

                                                      Also some of them are like betting -3000 or -5000 to win 100 in live betting which I got busted few times.

                                                      Im sure no sharp bets -5000 to win 100 right? Only degen like me

                                                      But yeah glad I got all those things back, thx NBA
                                                      Comment
                                                      • Mr. NBA
                                                        SBR Wise Guy
                                                        • 09-08-06
                                                        • 524

                                                        #28
                                                        Originally posted by jedihyoju
                                                        I used to bet MLB moneyline as Heritage had -108 early lines.

                                                        I always stick with major sports as well, and recently I have been playing lots of live betting compared to last 10 years.

                                                        Was wondering that was why it triggered the alarm?

                                                        but it was mostly on major sports as well and most of the losses came from live betting.

                                                        Also some of them are like betting -3000 or -5000 to win 100 in live betting which I got busted few times.

                                                        Im sure no sharp bets -5000 to win 100 right? Only degen like me

                                                        But yeah glad I got all those things back, thx NBA

                                                        Best of luck this weekend and going forward Jed......as long as we are here give me a winner tomorrow.
                                                        Comment
                                                        • HedgeHog
                                                          SBR Posting Legend
                                                          • 09-11-07
                                                          • 10128

                                                          #29
                                                          Congrats Jedi. Glad Heritage cleared the way for you to lose another 20k over the next decade.
                                                          Comment
                                                          • hehfest
                                                            SBR Hall of Famer
                                                            • 09-28-08
                                                            • 7934

                                                            #30
                                                            I think I figured it out Jedi. The owner of Heritage is a Sith Lord. Everyone else never thought of this but me. See, there is a reason for everything. Now, do your Jedi magic and destroy the Sith. LMFAO
                                                            Comment
                                                            • jedihyoju
                                                              SBR Wise Guy
                                                              • 04-24-20
                                                              • 503

                                                              #31
                                                              Originally posted by HedgeHog
                                                              Congrats Jedi. Glad Heritage cleared the way for you to lose another 20k over the next decade.
                                                              Thx Hog, I'll have adrenaline pumping fun either way but I prefer winning this time ... plz
                                                              Comment
                                                              • jedihyoju
                                                                SBR Wise Guy
                                                                • 04-24-20
                                                                • 503

                                                                #32
                                                                Originally posted by hehfest
                                                                I think I figured it out Jedi. The owner of Heritage is a Sith Lord. Everyone else never thought of this but me. See, there is a reason for everything. Now, do your Jedi magic and destroy the Sith. LMFAO
                                                                Sith Lord is just too damn powerful man... 10 years of dominance.

                                                                It has to change !

                                                                Join the force hehfest

                                                                May the force be with us

                                                                I was losing so bad recently, I thought about if I had a force like yoda, could I be changing trajectory of the football while watching it on TV?

                                                                I could be king of sportsbetting.

                                                                Comment
                                                                • OldBill
                                                                  SBR Hall of Famer
                                                                  • 11-02-21
                                                                  • 6398

                                                                  #33
                                                                  fawkkkkkkkkkkkkk every off shore book is all i can say i can bet in brick n moratr books as much as i want no limits no bonuses at all but fawkkk bonuses just give me my cash when i win

                                                                  i feel for those of you that live in staes that havent opened up to legal gambling we have 34 states now but the ones left some said no interest in it ...... idiots the job create d the money into your state is in sane billions of dollars yearly
                                                                  Comment
                                                                  • djefferis
                                                                    SBR MVP
                                                                    • 08-16-08
                                                                    • 1187

                                                                    #34
                                                                    What am I missing here OP - you have been with a book 10 years and played through 20k in that time.

                                                                    Thats 2k a year - less than 200 a month and less than 40 a week.

                                                                    Your mad they deemed you as an account they no longer want - Personally don’t blame them. It’s like complaining the bank won’t give you promotional items because you maintain a $20 balance in a savings account with them. Your account is not profitable - your level of action isn’t profitable day in and day out. Would you work for $50 a day ?!? Then why expect someone else to work for you for that amount ?

                                                                    Plenty of recreational level books who will overpay for a signup - take advantage of those offers and move on from the one who doesn’t want you. Profitable play for a book is volume and betting where they need the action - longevity only matters when you back it with action.
                                                                    Comment
                                                                    • jedihyoju
                                                                      SBR Wise Guy
                                                                      • 04-24-20
                                                                      • 503

                                                                      #35
                                                                      Originally posted by djefferis
                                                                      What am I missing here OP - you have been with a book 10 years and played through 20k in that time.

                                                                      Thats 2k a year - less than 200 a month and less than 40 a week.

                                                                      Your mad they deemed you as an account they no longer want - Personally don’t blame them. It’s like complaining the bank won’t give you promotional items because you maintain a $20 balance in a savings account with them. Your account is not profitable - your level of action isn’t profitable day in and day out. Would you work for $50 a day ?!? Then why expect someone else to work for you for that amount ?

                                                                      Plenty of recreational level books who will overpay for a signup - take advantage of those offers and move on from the one who doesn’t want you. Profitable play for a book is volume and betting where they need the action - longevity only matters when you back it with action.
                                                                      Go back open your eyes, get your glasses on and read carefully son

                                                                      I said multiple times Im down about 20k plus, never once I said my volume is 20k plus.

                                                                      My volume of play would be well over several millions during 10 years


                                                                      If you took 1/10 effort of writing that nonsense to read my original post
                                                                      Looks like your ok with your elementary level math skills but not so good with reading skills

                                                                      Thanks for the good laugh
                                                                      Last edited by jedihyoju; 11-19-23, 07:59 PM.
                                                                      Comment
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