I witnessed the official scorekeeper make a obvious error in scoring the game. At the 10 second mark in the video, Krzysztof clearly returns the ball into his own net. the left side of his table briefly displays a red graphic flash and the word "NET" appears simultaneously however, the ball gets played on and Czerwinski loses the critical point and eventually lost the game.
I came to chat support Immediately after witnessing the error in scorekeeping (before the match finished) and was asked for proof. I showed support agent "Ray" the video and he even ACKNOWLEDGED that the error occured but refused to refund the wager then subsequently provided an irrelevant copy and paste response about live odds. I am down $10,000 lifetime here but will be cutting ties after this. If this was Bovada, or any book with any amount of dignity and integrity, not just my wager, but ALL WAGERS would be voided due to this error. Let me be the example/victim to show that Bookmaker will just take your money and run for the hills with no real respect to fair play.
I came to chat support Immediately after witnessing the error in scorekeeping (before the match finished) and was asked for proof. I showed support agent "Ray" the video and he even ACKNOWLEDGED that the error occured but refused to refund the wager then subsequently provided an irrelevant copy and paste response about live odds. I am down $10,000 lifetime here but will be cutting ties after this. If this was Bovada, or any book with any amount of dignity and integrity, not just my wager, but ALL WAGERS would be voided due to this error. Let me be the example/victim to show that Bookmaker will just take your money and run for the hills with no real respect to fair play.