Bet105 shutting down?

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  • hank_kingsley
    SBR High Roller
    • 07-08-20
    • 116

    #1
    Bet105 shutting down?
    Got this email from customer service this morning after waking up to my account being closed:

    We do apologize for the confusion and lack of communication in this case. We must to inform you that Management has decided to not take any more reloads from active accounts and no more new sign ups. Due to this, once your account reached a zero balance, it was automatically closed.

    Please rest assured that your payment has now been processed.

    We appreciate your understanding and wish you the best.

    Sincerely,

    Bet105 Support Team
  • 70'sMan
    SBR Wise Guy
    • 02-12-12
    • 744

    #2
    So they are going to continue servicing accounts that are winning but decline to take reloads or new accounts to provide new cash.

    I commend them for being honorable and continuing to pay out. However the decisions they have made the past couple of years are head scratching to say the least.
    Comment
    • darthvader777
      SBR Hustler
      • 10-28-16
      • 95

      #3
      FWIW, I just contacted Bet105 via chat and was told that indeed there are no more new sign ups and that the no reloads are from INACTIVE accounts (despite what the OP's email noted). Moreover, the chat rep pointed out that this policy has been in place for quite a while and does not represent any change in policy.

      Consequently, I don't think that their demise is imminent.
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 60660

        #4
        Yet another red flag from this group

        Read this thread https://www.sportsbookreview.com/for...-my-money.html and this thread https://www.sportsbookreview.com/for...my-family.html if you are unaware how badly this group has fallen.


        As they reduce withdrawal limits, come up with unfair confiscation decisions across all books associated with the brand and make it harder to withdraw as well, make sure you are not one of the people who are going to get caught with large balances and unable to get it out in time.
        .
        Comment
        • hank_kingsley
          SBR High Roller
          • 07-08-20
          • 116

          #5
          Originally posted by darthvader777
          FWIW, I just contacted Bet105 via chat and was told that indeed there are no more new sign ups and that the no reloads are from INACTIVE accounts (despite what the OP's email noted). Moreover, the chat rep pointed out that this policy has been in place for quite a while and does not represent any change in policy. Consequently, I don't think that their demise is imminent.
          Have no idea what their standards are for inactive accounts, but I was depositing every 2-3 months, bet futures regularly, and bet plenty of other stuff off and on throughout the year. Guessing when I requested the payout they looked at my +/- and decided I was "inactive." Also never got any kind of warning about my account being inactive from them at all.

          Not a huge deal as it was mainly a hedge book but I did like having the -105 line.
          Comment
          • scottgodson1985
            SBR Sharp
            • 11-17-12
            • 347

            #6
            i took my little bit of money outta there, they paid quick
            Comment
            • jgarz2
              SBR Hustler
              • 08-08-19
              • 72

              #7
              They will be back online and operational next week
              Comment
              • darthvader777
                SBR Hustler
                • 10-28-16
                • 95

                #8
                Originally posted by jgarz2
                They will be back online and operational next week
                Earlier today, my account said "Inactive." Now, the whole site is down. What info do you have to support your post?
                Comment
                • bruloc
                  SBR Wise Guy
                  • 08-04-11
                  • 682

                  #9
                  Originally posted by darthvader777
                  Earlier today, my account said "Inactive." Now, the whole site is down. What info do you have to support your post?
                  The site is up. Plus, they are accepting signups again.

                  I noted that the site doesn't have Heritage brandmark anymore, new owners it seems.
                  Comment
                  • jgarz2
                    SBR Hustler
                    • 08-08-19
                    • 72

                    #10
                    If you currently have an account, you should be able to reset your password and play. if you have an issues ping me

                    I meant they will really roll out the sign up next week.
                    Comment
                    • Optional
                      Administrator
                      • 06-10-10
                      • 60660

                      #11
                      Originally posted by jgarz2
                      If you currently have an account, you should be able to reset your password and play. if you have an issues ping me

                      I meant they will really roll out the sign up next week.
                      What is your position there Jgarz2?
                      .
                      Comment
                      • jgarz2
                        SBR Hustler
                        • 08-08-19
                        • 72

                        #12
                        Im working closely with Heritage to manage some risk and offer a differentiated product. like a circa 2.0
                        Comment
                        • Duckman1127
                          SBR Rookie
                          • 06-10-24
                          • 15

                          #13
                          Originally posted by jgarz2
                          Im working closely with Heritage to manage some risk and offer a differentiated product. like a circa 2.0
                          Will you bring back all the betting markets you used to have? The soccer offerings are terrible compared to what was there before. Same thing with things like MLB team totals.
                          Comment
                          • darthvader777
                            SBR Hustler
                            • 10-28-16
                            • 95

                            #14
                            Originally posted by jgarz2
                            Im working closely with Heritage to manage some risk and offer a differentiated product. like a circa 2.0
                            While it might be a work in progress, to me, it looks like there was a decision to significantly scale back on the offerings to only major markets and offer far fewer derivative markets.

                            If so, that 's a shame, because their old massive menu was, in fact, a differentiated product.
                            Comment
                            • jgarz2
                              SBR Hustler
                              • 08-08-19
                              • 72

                              #15
                              Hi, we will not have anywhere near the number of markets we used to have, though we will be improving soccer and should have team totals.
                              Running a reduced juice book that doesn't limit winners, one isnt able to have the Cheesecake menu of betting options.
                              Instead we will work on brining the odds tighter with more uptime as welll as everyone have the same limits
                              Comment
                              • Duckman1127
                                SBR Rookie
                                • 06-10-24
                                • 15

                                #16
                                Originally posted by jgarz2
                                Hi, we will not have anywhere near the number of markets we used to have, though we will be improving soccer and should have team totals.
                                Running a reduced juice book that doesn't limit winners, one isnt able to have the Cheesecake menu of betting options.
                                Instead we will work on brining the odds tighter with more uptime as welll as everyone have the same limits
                                Thanks for the update. It sounds reasonable, hopefully the no limits sticks
                                Comment
                                • darthvader777
                                  SBR Hustler
                                  • 10-28-16
                                  • 95

                                  #17
                                  Originally posted by jgarz2
                                  Hi, we will not have anywhere near the number of markets we used to have, though we will be improving soccer and should have team totals.
                                  Running a reduced juice book that doesn't limit winners, one isnt able to have the Cheesecake menu of betting options.
                                  Instead we will work on brining the odds tighter with more uptime as welll as everyone have the same limits
                                  Thanks for the honest reply.

                                  So, what is the back story? Did Heritage sell the Bet105 brand to another group that has a different philosophy?
                                  Comment
                                  • Mike78
                                    SBR Hustler
                                    • 08-16-20
                                    • 97

                                    #18
                                    Originally posted by jgarz2
                                    Hi, we will not have anywhere near the number of markets we used to have, though we will be improving soccer and should have team totals.
                                    Running a reduced juice book that doesn't limit winners, one isnt able to have the Cheesecake menu of betting options.
                                    Instead we will work on brining the odds tighter with more uptime as welll as everyone have the same limits
                                    You mentioned something about the "new" Bet105 not limiting winners. So, if someone is a long-time customer of Bet105 who previously had their limits lowered, does that mean you'll raise their limits back to normal?

                                    I'm sure there are a lot of customers who were previously limited that would like to know.

                                    Thanks in advance!!
                                    Comment
                                    • jgarz2
                                      SBR Hustler
                                      • 08-08-19
                                      • 72

                                      #19
                                      yes they will be raised back to house limits
                                      Comment
                                      • HighVoltage
                                        SBR Wise Guy
                                        • 05-31-09
                                        • 562

                                        #20
                                        An hour ago, I tried to log into my Heritage account. The message said that my account has been moved to Bet105, and to use my credentials to login. Just one problem. I already have a Bet105 account. I called Heritage, and the rep put me on hold. She came back and told me to try and login to Heritage again in about an hour. I just tried again and the new message says I can go to BET105.EU and access all of my accounts. So, I am now going to have 2 BET105 accounts?

                                        Any idea why Heritage is doing this? The rep didn't have a clue that this was happening.
                                        Comment
                                        • HighVoltage
                                          SBR Wise Guy
                                          • 05-31-09
                                          • 562

                                          #21
                                          Just got off the phone with Heritage, and my account has been transferred to BET105. And I was told that I had to deal with Bet105 to get my two accounts merged. When asked, she would not offer ANY reason why my Heritage account was being sent to BET105. Terrible customer service on the part of Heritage.
                                          Comment
                                          • JAKEPEAVY21
                                            BARRELED IN @ SBR!
                                            • 03-11-11
                                            • 29210

                                            #22
                                            I'm still able to login to Heritage...
                                            Comment
                                            • Duckman1127
                                              SBR Rookie
                                              • 06-10-24
                                              • 15

                                              #23
                                              I'm in same boat right now, haven't figured out how to access my heritage funds... I also already had bet105.

                                              Were you by chance limited? I was down to $25 maximum bet....
                                              Comment
                                              • 5918mike
                                                SBR MVP
                                                • 04-16-14
                                                • 1881

                                                #24
                                                My Heritage account hasn't changed, log'd in today as normal. I also has a separate bet105 account. I did notice the live odds have significantly been reduced in the last month.
                                                Comment
                                                • Duckman1127
                                                  SBR Rookie
                                                  • 06-10-24
                                                  • 15

                                                  #25
                                                  At Heritage, we're committed to providing an exceptional betting experience for educated gamblers who believe in smart betting strategies.
                                                  With our new website, enhanced features, and additional reduced juice offerings, we are here to give you the edge you need.
                                                  Please login to the new website BET105.EU to access all of your accounts.
                                                  This is the popup that happens when logging in with accounts that were 'migrated'.
                                                  Comment
                                                  • bruloc
                                                    SBR Wise Guy
                                                    • 08-04-11
                                                    • 682

                                                    #26
                                                    Originally posted by Duckman1127
                                                    I'm in same boat right now, haven't figured out how to access my heritage funds... I also already had bet105.

                                                    Were you by chance limited? I was down to $25 maximum bet....
                                                    I had $25 limits as well at Heritage ($50 for live betting) and my accoount has been transferred to Bet105. I didn't have a Bet105 account prior to that so I can access my Heritage funds at Bet105 with no problem. But I can't access my Heritage account anymore.

                                                    Maybe players profiled as sharps were banned from Heritage?
                                                    Comment
                                                    • LLXC
                                                      SBR Hall of Famer
                                                      • 12-10-06
                                                      • 8972

                                                      #27
                                                      They are merging accounts over, but I was just told that there would be a 4x rollover of the amount before a withdrawal is allowed. :|
                                                      Comment
                                                      • HighVoltage
                                                        SBR Wise Guy
                                                        • 05-31-09
                                                        • 562

                                                        #28
                                                        My Heritage account has now been transferred to my Bet105 account. I have four pending wagers that are still in the process of being transferred. Btw, I had been limited at Heritage as well.
                                                        Comment
                                                        • bruloc
                                                          SBR Wise Guy
                                                          • 08-04-11
                                                          • 682

                                                          #29
                                                          Originally posted by LLXC
                                                          They are merging accounts over, but I was just told that there would be a 4x rollover of the amount before a withdrawal is allowed. :|
                                                          LOL

                                                          Who tf told you this absurdity?
                                                          Comment
                                                          • Duckman1127
                                                            SBR Rookie
                                                            • 06-10-24
                                                            • 15

                                                            #30
                                                            I talked to chat, but am still waiting for my funds to transfer over.

                                                            But a 4x rollover for my own funds I never requested to be transferred seems absurd.
                                                            Comment
                                                            • Stallion
                                                              SBR MVP
                                                              • 03-21-10
                                                              • 3617

                                                              #31
                                                              I just logged into Heritage with no problems, nothing about bet105.
                                                              Comment
                                                              • LLXC
                                                                SBR Hall of Famer
                                                                • 12-10-06
                                                                • 8972

                                                                #32
                                                                Got a new message from Bet105 Customer Support that they changed it to 1x instead of 4x. PHEW.
                                                                Comment
                                                                • jgarz2
                                                                  SBR Hustler
                                                                  • 08-08-19
                                                                  • 72

                                                                  #33
                                                                  Hi if any issues with b105 message me. It should be down to.a 1x rollover. You will enjoy the new site./ loook at how tight the odds are and limits
                                                                  Comment
                                                                  • Duckman1127
                                                                    SBR Rookie
                                                                    • 06-10-24
                                                                    • 15

                                                                    #34
                                                                    Originally posted by jgarz2
                                                                    Hi if any issues with b105 message me. It should be down to.a 1x rollover. You will enjoy the new site./ loook at how tight the odds are and limits
                                                                    Do you know how long until I would see my heritage funds transferred over?
                                                                    Comment
                                                                    • jgarz2
                                                                      SBR Hustler
                                                                      • 08-08-19
                                                                      • 72

                                                                      #35
                                                                      send me a dm
                                                                      Comment
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