Heritage refuses to pay 8th deposit bonus

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  • Foosball Champ
    SBR Wise Guy
    • 10-19-10
    • 994

    #1
    Heritage refuses to pay 8th deposit bonus
    I have been a customer of Heritage sports for over 15 years. I am huge loser over that time. My last 7 deposits averaged $700 . After making these deposit, i made the request $700 by chat. I was informed at that time i was no longer eligible for bonuses. This is total bullshit.
  • Seattle Slew
    SBR Hall of Famer
    • 01-02-06
    • 7373

    #2
    WTF, did they drop the program? Why are you not eligible?

    That was my thought when I signed up with them, but I never made it past the first deposit before dropping them.
    Comment
    • Headsterx
      SBR Posting Legend
      • 12-03-16
      • 22390

      #3
      Need to email Heritage Insider though heard he’s back up with so many complaints.
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 60668

        #4
        Originally posted by Headsterx
        Need to email Heritage Insider though heard he’s back up with so many complaints.
        Try this email for him FC csdqa@heritagesports.com
        .
        Comment
        • Seattle Slew
          SBR Hall of Famer
          • 01-02-06
          • 7373

          #5
          There are a lot of loopholes on that promotion, they should have told you why exactly you didn't qualify.

          Here's two stumbling blocks.

          No payouts during the series of deposits to get the free one.

          Balance must be at $0 with no pending. So if you're at $2, no deal I guess.

          Guessing maybe one of those tripped you up? But they should tell you.
          Comment
          • garyking
            SBR Wise Guy
            • 01-18-07
            • 684

            #6
            Originally posted by Seattle Slew
            There are a lot of loopholes on that promotion, they should have told you why exactly you didn't qualify.

            Here's two stumbling blocks.

            No payouts during the series of deposits to get the free one.

            Balance must be at $0 with no pending. So if you're at $2, no deal I guess.

            Guessing maybe one of those tripped you up? But they should tell you.
            Think there's a time frame too. Maybe you didn't lose it fast enough?
            Comment
            • Foosball Champ
              SBR Wise Guy
              • 10-19-10
              • 994

              #7
              Originally posted by Optional
              Try this email for him FC csdqa@heritagesports.com
              i sent an email to this email. thanks for providing.
              Comment
              • Foosball Champ
                SBR Wise Guy
                • 10-19-10
                • 994

                #8
                A customer support staff member has replied to your support request, #147722 with the following response:

                Hello again,

                The below was sent to you yesterday. Please reply with your BTC address.
                Dear Mr. B
                After review of your account, we determined that your account wasn't eligible for deposit bonuses.
                Because you weren't notified ahead of your deposits, we will make available the 8th Deposit Free Amount for you in the form of a withdrawal.
                A withdrawal of $487 is awaiting for the BTC address where you would like us to send the funds. This is the average amount from your last 7 deposits.
                Your account falls outside of our current risk profiles and we have decided to close your account.
                Please reply with the wallet ID to send the funds to, so we can process your withdrawal accordingly.
                Thank you!
                Customer Service Quality Assurance
                Comment
                • garyking
                  SBR Wise Guy
                  • 01-18-07
                  • 684

                  #9
                  LOL, you've lost 7 straight deposits yet fall outside the risk profile. What are they looking for? Winners?
                  Comment
                  • 2Sweeet
                    SBR MVP
                    • 08-31-22
                    • 1122

                    #10
                    It's obvious what they are doing getting rid of anyone who knows about SBR.. or anyone who calls them out on there bs. If you play at this shop you deserves what you get in the end. It's been complaint after complaint the past 2 years. Now they were trying too rob a guy who has been losing his ass over the years and for less than $500. Run don't walk as it's been stated here before. Heritage has lost a ton of players when gambling became legal. They aren't as solvent as the 2 Big Boy's offshore and there actions have shown it.
                    Last edited by 2Sweeet; 05-23-24, 11:06 PM.
                    Comment
                    • Foosball Champ
                      SBR Wise Guy
                      • 10-19-10
                      • 994

                      #11
                      Originally posted by 2Sweeet
                      It's obvious what they are doing getting rid of anyone who knows about SBR.. or anyone who calls them out on there bs. If you play at this shop you deserves what you get in the end. It's been complaint after complaint the past 2 years. Now they were trying too rob a guy who has been losing his ass over the years and for less than $500. Run don't walk as it's been stated here before. Heritage has lost a ton of players when gambling became legal. They aren't as solvent as the 2 Big Boy's offshore and there actions have shown it.
                      I think you are right about anybody that knows about SBR they don't want as customers. i really does feel retaliatory.
                      Comment
                      • Seattle Slew
                        SBR Hall of Famer
                        • 01-02-06
                        • 7373

                        #12
                        Originally posted by 2Sweeet
                        It's obvious what they are doing getting rid of anyone who knows about SBR.. or anyone who calls them out on there bs. If you play at this shop you deserves what you get in the end. It's been complaint after complaint the past 2 years. Now they were trying too rob a guy who has been losing his ass over the years and for less than $500. Run don't walk as it's been stated here before. Heritage has lost a ton of players when gambling became legal. They aren't as solvent as the 2 Big Boy's offshore and there actions have shown it.
                        Not to mention the rudest CS people I have ever seen, mind boggling really, F them. I saw that very early and closed my account.

                        Now on this guy's issue, what are they doing? Are they giving him money, then closing his account?
                        Comment
                        • Optional
                          Administrator
                          • 06-10-10
                          • 60668

                          #13
                          Originally posted by Foosball Champ
                          I think you are right about anybody that knows about SBR they don't want as customers. i really does feel retaliatory.
                          Make them regret attacking people from the only place that has told the truth about them.

                          Spread the word on their paid off shill sites that usually delete truthful posts about Heritage.

                          Make Gabe regret his scumbaggery.

                          And help others not get caught as Heritage circle the drain to an exit.

                          Been obvious what is happening all year.
                          .
                          Comment
                          • Foosball Champ
                            SBR Wise Guy
                            • 10-19-10
                            • 994

                            #14
                            Originally posted by Optional
                            Make them regret attacking people from the only place that has told the truth about them.

                            Spread the word on their paid off shill sites that usually delete truthful posts about Heritage.

                            Make Gabe regret his scumbaggery.

                            And help others not get caught as Heritage circle the drain to an exit.

                            Been obvious what is happening all year.
                            i was unaware of all of that. great information. haven't seen Opti get this fired up.
                            Comment
                            • 94dc4
                              SBR High Roller
                              • 08-01-19
                              • 176

                              #15
                              Living in a state that doesn’t have any options except off shore, I’m shocked to hear/see this?! Ive won and lost hundreds of thousands on heritage over the last 10 years. In the last 2 weeks I’ve used the 8th free deposit twice(working the system sometimes) and just last week withdrew $18,500 when their cap is $10k per week. They approved me for more. I do A LOT of live betting. I’ll say I’ve had some nervous thoughts now about having 10-30k on there now given all the new legal books avail. If I go on a heater I always withdraw as much as possible.
                              Comment
                              • HedgeHog
                                SBR Posting Legend
                                • 09-11-07
                                • 10128

                                #16
                                Heritage's risk management boggles the mind. They'd rather pay a lifelong loser off to leave, instead of enticing him to stay and lose more. With most of the squares leaving offshore for US Books, you'd think Heritage would want to keep some of the few remaining losers. Again, it makes no sense.
                                Comment
                                • 94dc4
                                  SBR High Roller
                                  • 08-01-19
                                  • 176

                                  #17
                                  Originally posted by HedgeHog
                                  Heritage's risk management boggles the mind. They'd rather pay a lifelong loser off to leave, instead of enticing him to stay and lose more. With most of the squares leaving offshore for US Books, you'd think Heritage would want to keep some of the few remaining losers. Again, it makes no sense.
                                  Damn. If they screw me over/lose my trust that’s gonna really suck for football season. I have to admit their live betting is the best that I’ve seen as well as some of the super teaser options they have. This is truly unfortunate to see, I hope it straightens out. But like I said, I’ve played every week for maybe 10 years and haven’t had a hiccup EXCEPT seeing the withdrawal limits come down. And certain sports for live betting they’ve reduced how much I can bet, still reasonable so far. Fingers crossed.
                                  Comment
                                  • Headsterx
                                    SBR Posting Legend
                                    • 12-03-16
                                    • 22390

                                    #18
                                    Yeah, these guys must be hurting. I did a payout request @ 7am and it's still pending. Usually it's processed 2-3 hours.
                                    Comment
                                    • Headsterx
                                      SBR Posting Legend
                                      • 12-03-16
                                      • 22390

                                      #19
                                      Originally posted by Headsterx
                                      Yeah, these guys must be hurting. I did a payout request @ 7am and it's still pending. Usually it's processed 2-3 hours.
                                      Guess, they are reading these threads as it's finally processed.
                                      Comment
                                      • 2Sweeet
                                        SBR MVP
                                        • 08-31-22
                                        • 1122

                                        #20
                                        Originally posted by 94dc4
                                        Damn. If they screw me over/lose my trust that’s gonna really suck for football season. I have to admit their live betting is the best that I’ve seen as well as some of the super teaser options they have. This is truly unfortunate to see, I hope it straightens out. But like I said, I’ve played every week for maybe 10 years and haven’t had a hiccup EXCEPT seeing the withdrawal limits come down. And certain sports for live betting they’ve reduced how much I can bet, still reasonable so far. Fingers crossed.
                                        Your live betting limits can't be more than 1k a pop? Also I don't ever see it being fixed unless they get rid of Gabe. You can't fix stupid.
                                        Comment
                                        • 94dc4
                                          SBR High Roller
                                          • 08-01-19
                                          • 176

                                          #21
                                          Originally posted by 2Sweeet
                                          Your live betting limits can't be more than 1k a pop? Also I don't ever see it being fixed unless they get rid of Gabe. You can't fix stupid.
                                          yea $1k per 60 seconds. Sometimes it caps at $2500?? 2 $1k bets and a $500 bet maxes out certain live bets. I always deal with “ryan”. He’s been as good to me as I could ask for really. The only thing I can REALLY complain about is live tennis betting got knocked down to $100 and withdrawal limits of $10k a week/$3k per day. When u deposit $5k+ and can easily bet $30k+ a day but cant withdraw more than $3k a day without an exception made is kinda poor..
                                          the only other book I play/can play is bookmaker and the live betting isn’t even close to as good as heritage.
                                          Comment
                                          • newton0038
                                            SBR MVP
                                            • 03-07-07
                                            • 2367

                                            #22
                                            Time for all to pull their funds out of Heritage. Glad they refused to let this Canuck sign up.
                                            Comment
                                            • tacoking
                                              SBR Hustler
                                              • 02-09-22
                                              • 72

                                              #23
                                              Originally posted by newton0038
                                              Time for all to pull their funds out of Heritage. Glad they refused to let this Canuck sign up.
                                              I agree newton0038..coming from a fellow Canuck!
                                              Comment
                                              • bruloc
                                                SBR Wise Guy
                                                • 08-04-11
                                                • 682

                                                #24
                                                Originally posted by 94dc4
                                                yea $1k per 60 seconds. Sometimes it caps at $2500?? 2 $1k bets and a $500 bet maxes out certain live bets. I always deal with “ryan”. He’s been as good to me as I could ask for really. The only thing I can REALLY complain about is live tennis betting got knocked down to $100 and withdrawal limits of $10k a week/$3k per day. When u deposit $5k+ and can easily bet $30k+ a day but cant withdraw more than $3k a day without an exception made is kinda poor..
                                                the only other book I play/can play is bookmaker and the live betting isn’t even close to as good as heritage.
                                                I never had such high limits, neither re-bet possibility. Mine is $50 for every live event and no re-bet allowed.

                                                Looks like you are talking about another book. lol
                                                Comment
                                                • BradytheK9
                                                  SBR High Roller
                                                  • 09-07-23
                                                  • 188

                                                  #25
                                                  Don't have to worry about me joining that place.
                                                  Comment
                                                  • 94dc4
                                                    SBR High Roller
                                                    • 08-01-19
                                                    • 176

                                                    #26
                                                    Originally posted by bruloc
                                                    I never had such high limits, neither re-bet possibility. Mine is $50 for every live event and no re-bet allowed.

                                                    Looks like you are talking about another book. lol
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                                                    Comment
                                                    • WillyJ420
                                                      SBR Hustler
                                                      • 09-03-23
                                                      • 60

                                                      #27
                                                      Hey guys I heard that herritage is going to close pretty soon, so yeah good idea to pull out any funds that you might have there
                                                      Comment
                                                      • Crusherrr
                                                        SBR MVP
                                                        • 06-27-16
                                                        • 3646

                                                        #28
                                                        Originally posted by WillyJ420
                                                        Hey guys I heard that herritage is going to close pretty soon, so yeah good idea to pull out any funds that you might have there
                                                        Source?
                                                        Comment
                                                        • capitalist pig
                                                          SBR MVP
                                                          • 01-25-07
                                                          • 4996

                                                          #29
                                                          I was able to get a Saturday max $1000 btc payout this morning, in less than 3 hours.
                                                          Comment
                                                          • Stallion
                                                            SBR MVP
                                                            • 03-21-10
                                                            • 3617

                                                            #30
                                                            Originally posted by WillyJ420
                                                            Hey guys I heard that herritage is going to close pretty soon, so yeah good idea to pull out any funds that you might have there
                                                            Need source(s) !?!?!?!
                                                            Comment
                                                            • HedgeHog
                                                              SBR Posting Legend
                                                              • 09-11-07
                                                              • 10128

                                                              #31
                                                              Originally posted by 94dc4
                                                              G180441434 - Soccer - Nantong Zhiyun vs Cangzhou Mighty Lions / Match / Total Corners / Over 7.5 -194
                                                              Risk: $1,940.00To Win: $1,000.00Won:$1,000.00Paid: $2,940.00

                                                              Ticket #238818455-1 Amount Won: $1,000.00



                                                              212259838
                                                              May 21, 2024 7:02 am PST
                                                              Wager Win$158.00
                                                              W


                                                              $27,685.31
                                                              Straight

                                                              Win



                                                              G180441350 - Soccer - Nantong Zhiyun vs Cangzhou Mighty Lions / Match / Total / Over 1.5 +216
                                                              Risk: $50.00To Win: $108.00Won: $108.00Paid:$158.00

                                                              Ticket #238818440-1 Amount Won: $108.00



                                                              212259839
                                                              May 21, 2024 7:02 am PST
                                                              Wager Win$3,135.00
                                                              W


                                                              $27,527.31
                                                              Straight

                                                              Win



                                                              G180441378 - Soccer - Nantong Zhiyun vs Cangzhou Mighty Lions / Match / Total / Over 1.5 +230
                                                              Risk: $950.00To Win: $2,185.00Won:$2,185.00Paid: $3,135.00

                                                              Ticket #238818446-1 Amount Won: $2,185.00



                                                              212259840
                                                              May 21, 2024 7:02 am PST
                                                              Wager Win$4,340.00
                                                              W


                                                              $24,392.31
                                                              Straight

                                                              Win



                                                              G180441541 - Soccer - Nantong Zhiyun vs Cangzhou Mighty Lions / Match / Total / Over 1.5 +334
                                                              Risk: $1,000.00To Win: $3,340.00Won:$3,340.00Paid: $4,340.00








                                                              Incredible! What's your overall total with Heritage--are you up or down?
                                                              Comment
                                                              • Foosball Champ
                                                                SBR Wise Guy
                                                                • 10-19-10
                                                                • 994

                                                                #32
                                                                is Heritage now insolvent?
                                                                Comment
                                                                • jedihyoju
                                                                  SBR Wise Guy
                                                                  • 04-24-20
                                                                  • 503

                                                                  #33
                                                                  heritage is D tier now
                                                                  Comment
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