Bookmaker.eu strips away deposit bonus and steals points

[crinkledaces]

This site is going downhill fast they basically stole 50 bucks from me

and while that might not be a lot of money its the principle.







You are being transferred to an agent

You are now connected to Amy.

Info

- 11:16 AM

Welcome to our Live Chat Department. My name is Amy.

Amy
- 11:16 AM

HI

I am trying to make a deposit but not seeing the reload bonus option

You

- 11:17 AM

Hello, Alex! I will gladly assist you with your request.


Please allow me a moment.

Amy
- 11:20 AM

om ty

You

- 11:20 AM

Thank you very much for your patience, I really appreciate it, upon checking the account details, the option for this account to accumulate BetPoints and be eligible to claim Bonuses and Promotions has been removed as per management decision, we do not handle further details, only that the decision is final. We apologize for the inconveniences this may have caused.

Amy
- 11:21 AM

Ok well can I at least cash out the bonus point that I have accumulated?

You

- 11:22 AM

Sure! Please allow me a moment.


My apologies for the slight delay. I will be with you shortly.

Amy
- 11:27 AM

ok ty

You

- 11:27 AM

Thank you for your time.


Your BetPoints have already been redeemed


Please refresh your account.

Amy
- 11:30 AM

usually 30000 betpoints are 195

not 150

You

- 11:30 AM

Let me check.


Thank you for your time.


BetPoints are redeemed according to the level of the account and your account became gold, my apologies for the inconvenience.

Amy
- 11:35 AM

Its always been 195 for 30k for me in the last several years

So you guys want to short me 45 dollars???

Thats now very fair

on top of the fact that I wont be able to accumulate any new points and the pending points on my accoutn are dead

You

- 11:37 AM

I understand, our apologies for the inconvenience.

Amy
- 11:38 AM

Its not an inconvenience its a theft

You

- 11:38 AM

It's because of the level of your account, which is gold.

Amy
- 11:39 AM

You just made me gold I've been much higher than gold

You changed my level then paid me out a smaller points payout

You

- 11:40 AM

Sorry for the inconvenience caused.

Amy
- 11:42 AM

let management know that I'll be sharing this experience with SBR and Covers

Can you please email me a transcript of our conversation

You

- 11:43 AM

In the top right corner you will able to see the option to save the chat.

Amy
- 11:44 AM

Ok ty

You

- Now

You are welcome!

[Brooklyn Dick]

It is a lot of money if you add up all they stole from hundreds or thousands of players. They have become straight garbage with wide lines.....

[DwightShrute]

my God what the fukk are you complaining about? $45 in points? JFC they can and do reserve the right to change these things just as other sportsbooks do.

I walked into Subway and it cost almost 10 bucks. It used to be $5 foot-long. What a joke. I am gonna complain of a forum. They are going downhill. They basically stole $5 from me.

[Thefix13]

my God what the fukk are you complaining about? $45 in points? JFC they can and do reserve the right to change these things just as other sportsbooks do.

I walked into Subway and it cost almost 10 bucks. It used to be $5 foot-long. What a joke. I am gonna complain of a forum. They are going downhill. They basically stole $5 from me.

Those scum. Did they also offer you the ability to not let your points build up and cash them out as you go because it's not a savings account ?

[eddycash]

BM has been in scam mode this entire year. Thanks to this forum and the other one across the street, I have avoided playing at BM which has saved me tons of headaches and money.

[DwightShrute]

Those scum. Did they also offer you the ability to not let your points build up and cash them out as you go because it's not a savings account ?

no idea. I just bet and when I win I get paid as usual for almost 20 years now. Never an issue. 45 betpoints lol.

[captrobey]

my God what the fukk are you complaining about? $45 in points? JFC they can and do reserve the right to change these things just as other sportsbooks do.

I walked into Subway and it cost almost 10 bucks. It used to be $5 foot-long. What a joke. I am gonna complain of a forum. They are going downhill. They basically stole $5 from me.

Yea i went to pick up my drugs from Walmart days ago and they had a subway and i ordered two foot longs and the cookie and the Churro that was pretty expensive but i ordered from here before and the guy recognized me and the sandwiches were really good he piled the stuff in there best i ever had from there he for sure put more meat. The sandwiches and dessert lasted us two meals so that stretched it out what i paid

[Mugsy777]

They have been stealing betpoints for 12 years , nothing new here

[DwightShrute]

Those scum. Did they also offer you the ability to not let your points build up and cash them out as you go because it's not a savings account ?

I don't know man. All I am saying is shit changes all the time. That is why every sportsbook has a clause in there that promotions can end at anytime, they are subject to change, they reserve the right to do this or that. Not just BM but every book and business.

Look at SBR for example. They just ended their points program after forever.

I don't see it as stealing but some do I guess.

Thats all I will say about that

[Shifty]

They have been stealing betpoints for 12 years , nothing new here

They've been doing it for the past 20 years.