Heritage sports has turned terrible. Absolutely used to be the best offshore book I had used. But now payouts get runaround. Literally have tried to withdraw 10-15 times and get rejected for some reason or another. A month or two ago deposited 60 dollars ( hadn’t played in a while but got sick of driving the 30 min to a legal state so decided to use them instead) and ran up to 4400 in casino and sports betting. I kept getting runaround with withdrawal and got locked out of acount for a week or two while my anccount was investigated. Finally they unlocked my acount, and limited me to 50 dollar bets. 50 is a little too low for me, so was trying to withdraw, literally got runaround for another week and ended up just blowing it in casino. I got my cash back for month of 27 dollars, figured I’d use that as i no longer was going to deposit any more there. I hit a parlay for about 1k with it (not a sharp by any means, and pretty random this happened twice). Then placed more bets to meet my rollover and ran it up to 1900. Again had 2 withdrawals get rejected, one was for putting in at 10:20 so 20 min late, ok I understand, but just process next day then? Why reject. Then I honestly can’t remember other reason at this point, and now it’s day two of waiting for my withdrawal that is still pending. I always used to have my money in about 8 hours at most. And they advertise same day payouts, now saying 48-72 hours… I am guessing they are trying to give me runaround so I get impatient and blow it like last time, but I’m not touching it. It’s sad that this used to be one of best books and now it’s no better than some of the low tier books
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If you're impatient, you deserve to lose.
Like Tyreek got impatient and tried to call his agent before the cop took a good look at this driver's license, and ended up being pulled out of the car and handcuffed.
Try meditation, try yoga. Those prepare you mentally for the challenges of being.Comment -
In the last two weeks I have had multiple same day ETH or BTC payouts.
$2k, 6k, 3k, $10k, 3k, $3k(sunday), $5k(yesterday), and $5k currently pending for payout today.
My payouts have always been rejected if submit 1 minute too late not paying attention to what time it is. I resubmit the next day and get paid. "Ryan" has been my account manager for a couple years and has def taken care of me whenever something odd comes up. I live bet tens of thousands a week so there has def been some quirks.Comment -
This site has gone to shit.it used to be a good place. Now it’s filled with Sportsbook shills acting like Sportsbooks have no history of being shady (see the bet 365 shit today). If u look at any dispute post it’s littered 10-1 with people taking Sportsbook side. I don’t need the money. I deposited a total of 60 bucks or so in 2 months, I make plenty of money. It’s about warning people of shady business practices in the deteriorating off shore market and holding them accountable by warning people to keep their money away from books that you are going to have potential issues with. That is the whole point of this site and what it was built on. But instead turns into ripping the OP every single time. I am 100% sure books realized this sites power and have paid people to tear into any post to keep a good reputation. If u play with a book it is a contract where u expect to be paid easily and not have to jump thru hoops, and people should know these things before doing business with them. Again, this is why this site existsComment -
Ya I used to have nothing but great experience with them, But when I took a year or two away then won big as soon as I deposited again I think it tripped some alarms in their mind. But make a decision to either take my money and business or don’t take my business. Don’t take it then treat me differently then other customers is my issueComment -
Have you tried calling them? The few times I've had a SERIOUS issue that was getting dumb responses on the chat, I just called. Pretty much always ended well.
As a business owner myself, and of course a long time gambler, certainly there are risk management scenarios that come up on their end and they are trying to protect themselves. A couple thousand I would HOPE is a drop in the bucket for them. I'd try calling and getting a straight answer from a supervisor.Comment -
They are definitely not a scam, when you say they gave you a runaround what do you mean? Why did they refuse the first payouts that you ended up losing back?Comment -
Also ask for Jimi if you need help, he is generally the most helpful person that has pull at the book.Comment -
Schico23 please get in touch with our Customer Service Department as we have no other complaints about slow payouts. Thank you and have a nice day.Comment -
I hope this is not the case as I am in f*cken California so I have little to no betting options and Heritage is one of those options.
If they were trying to stall you to avoid having to payout, that is a scam tactic.
I made one small test withdrawal (Bitcoin) after being with them for over a year (trying to meet my rollover) and was paid quickly with no issues.Comment -
How long is it taking you to receive your payout? What time of day do they usually pay?Last edited by hossa8110; 09-17-24, 03:15 PM.Comment -
Be careful and read the fine print when taking advantage of their promotions.
Heritage offered their "Get Out of Your Bet at the Half" promotion last night - one of the best promotions around. With the game tied in the middle of the 2nd quarter, I looked to get out of my bet. Unfortunately, I could not due to the fact that I had placed my bet on their "New Sports Experience" and not their "Legacy Sports Experience."
That said, this quirk is clearly stated when clicking into the webpage describing the promotion, which unfortunately I did not do as I have known the mechanics of making and getting out of the bet via this promotion for years, and did not think anything had changed. The onus and fault is on me for not doing this; but this feels like a less than ideal bettor experience when one version of the website can handle the promotion and the other cannot - despite being advertised on both versions.Comment -
Hi Jobie, please get in touch with our live chat or give us a call and we'll accomodate you. Even though the GOYB is an online promo, whenver you come across an issue canceling, you can always try and contact us and we'll be more than glad to help.Comment -
Thank you Heritage Insider for your help.Comment -
Heritage Insider, I have a request. Few weeks ago I have been moved by the Heritage management to the sister site called Bet105. I am going to be completely honest, Bet105's offering sucks!!
Heritage was my go to offshore book, and it is sad to see the account moved to a sister site I did not sign up for. I request, would it be possible to move my account back to Heritage main book?Comment -
Could someone send a message to heritage insider for me? I logged into my account (94479) today, got into live chat with support and talked about depositing. Fast forward to later that day and I try to log in and get the following message:
Welcome back
It's been a while since you last logged in!
As a security measure on your behalf, we have temporarily disabled internet access to your Heritage Sports account.
Please send an email to customerservice@heritagesports.com to reactivate your account..
Sorry for the inconvenience,
Heritage Sports Customer Service.
After doing as instructed, I received this message.
A customer support staff member has replied to your support request, #150331 with the following response:
Hello,
Your account has been permanently closed as per management. We can not open it.
We wish you good luck.
Thanks!
I'm not even a winner, can you please get me re-enabled?Comment
