[WARNING] All Jazzsports.ag, Looselines, ABCislands and Betodds Issues

[jgemma1]

I am then told that:
[21:20] Lola Lennon: Yes, I saw that you confirmed you had sent docs a while back, years ago
[21:20] Lola Lennon: I has asked the Security team to review because I saw a UK address.
[21:23] Lola Lennon: However, as a resident of the UK you should not have an account with the site. Unfortunately, the previous administration did not proceed with the necessary security protocols for UK accounts. However, we have a new management team that has been trying to correct many of the issues that have come up.
[21:24] Lola Lennon: What should have been done, once the UK location was confirmed, was close your account and refund/return your initial deposit.
[21:25] Lola Lennon: I checked your history and I show that we have paid out $1500 on top of your deposit total. Therefore you have received all your deposits back.

I replied:No, you are not getting away with this. When I signed up I asked you if you allow UK customers, I was told yes. I then made deposits and sent in documents. You happily accepted all my deposits. You can not come here 5 years later and say "sorry, we have changed management since. Only your deposits will be returned", and confiscate my 55,000 USD balance.

The conversation goes on:
[21:28] Lola Lennon: We will be closing the account officially. We regret this situation but the fact is that your account should have been closed. If you reside in the UK you can only gamble on sites licensed for UK services and that is not the case.
[21:28] me: I have done nothing wrong here.
[21:29] Lola Lennon: We know this is the last thing you want to hear, but we are currently fixing some issues that were not dealt with correctly. But truth of the matter is that we do not accept UK players.
[21:30] Lola Lennon: I know that, it was a problem created by the previous administration and this is why we need to start taking measures now.
[21:30] me: This will not be the end of this.
[21:30] Lola Lennon: We have returned all the deposit funds that were sent to us.
[21:31] Lola Lennon: We are proceeding and cancelling the account and invalidating all action in the account, as it should have been done from the start.
[21:32] Lola Lennon: That is the procedure when we close an account due to jurisdiction.
[21:33] Lola Lennon: We are sorry this has been the case, but the decision is final.
[21:33] Lola Lennon: I escalated to the security team and to the new management specifically and carefully reviewed your deposit and withdrawal total in order to determine if any funds were still owed.
[21:34] Lola Lennon: At the moment, the decision is final and access to the account will be removed.[21:35] Lola Lennon: At the moment, I will proceed and close the chat.
[21:37] Lola Lennon has left the conversation

I still have access to the account, but likely not for long. I have taken some screenshots, showing balance and history. Not sure what my options are here as I'm lost for words at the moment.

Wow, this is spineless from Jazz and a bad sign.

I think it's clear they're illiquid. It's unfortunate because they must have a huge player base and probably could have been bought out by a bigger fish (BOL, Bookmaker) and customers made whole if they were transparent earlier on but that ship may have sailed at this point.

It looks like they're basically just running it ponzi style at this point trying to max out in new customer and 'recreational' deposits. My prediction is that the site will go dark in 3-6 months and they will just exit scam. (I hope I'm wrong)

[HoosBetting]

I just recently found this thread because my payouts slowed down a bit from Jazz (and I started googling reviews), but I’m still getting paid and they have been reasonable with me.

My situation is I deposited $800 in early February. Hit a really good (lucky) streak and have been pulling out money as I go. So far I’ve gotten $9000 in payouts so far. Originally it was every 2-3 days, but has since slowed down to once a week at $2500.

I’m still on a streak and playing there. I currently have $8k left in my account with a $2500 payout pending. It’s been about 4 days since that request. I got paid out $2500 last week so they’re still paying out for some.

it’s slower than I’d like but they have continued to pay me. Sucks to hear others aren’t having the same success. Hopefully they can work something out with everyone and find a solution. I’ve had a reasonable experience with them and appreciate them being up front with me on timelines. I realize I’m in the minority on that though.

[Tom R.]

How long have you been registered and playing there?
Perhaps you are newbie and have not been on the radar of the 'security' service and have not been marked as a pro player
But with such frequent requests for withdrawal of money and winnings, you will soon also end up in the common pot

[jgemma1]

Yea from what I gather 1k payout limit means you are “non rec” and you’re not getting paid.

2.5k and higher limit means you are “rec” and will get paid for the time being

[AuWillow]

14 days still no pay.

The fact multiple people are getting to 30 days and needing to resubmit should be enough to drop this books rating to F.

can I ask admin what they need to get that done?

[mrham]

It's definitely an F right now. It's just a matter of sites updating the grade.

[caramba]

14 days still no pay.
The fact multiple people are getting to 30 days and needing to resubmit should be enough to drop this books rating to F.
can I ask admin what they need to get that done?

Which admin are you talking about? I don't believe they have a rating here since SBR switched focus to US books.

[Optional]

14 days still no pay.

The fact multiple people are getting to 30 days and needing to resubmit should be enough to drop this books rating to F.

can I ask admin what they need to get that done?

We no longer rate offshores, just USA/CA licensed books.

BMR, TheRX, EOG good places to ask about that.

[HoosBetting]

Yea from what I gather 1k payout limit means you are “non rec” and you’re not getting paid.

2.5k and higher limit means you are “rec” and will get paid for the time being

what differentiates the two? Has anyone figured it out? I’m a lousy gambler overall. Definitely nothing professional or strategic about me. I usually have a few too many drinks and then place some bets. No rhyme or reason. I’ve just been on an incredibly lucky streak.

if it were just winning, I think they would have limited me by now?

[jgemma1]

what differentiates the two? Has anyone figured it out? I’m a lousy gambler overall. Definitely nothing professional or strategic about me. I usually have a few too many drinks and then place some bets. No rhyme or reason. I’ve just been on an incredibly lucky streak.
if it were just winning, I think they would have limited me by now?

Hard to say, it's probably a combination of net profit, payout volume, and maybe wager types (certain types of plays like wong teasers can be seen as sharp). Possibly clv but i doubt jazz is that sophisticated.

If i were in your shoes I'd try to get my funds out of there before getting placed in 1k purgatory

[HoosBetting]

Hard to say, it's probably a combination of net profit, payout volume, and maybe wager types (certain types of plays like wong teasers can be seen as sharp). Possibly clv but i doubt jazz is that sophisticated.

If i were in your shoes I'd try to get my funds out of there before getting placed in 1k purgatory

As long as they keep paying me $2500 a week I’ll keep playing I guess. If theyre short on cash, hopefully March madness offers an influx so they can keep paying me out.

[AuWillow]

As long as they keep paying me $2500 a week I’ll keep playing I guess. If theyre short on cash, hopefully March madness offers an influx so they can keep paying me out.

You joined two days ago, have three posts, all of which are on this thread saying you are getting paid. I find that suspicous, especially considering there are dozens of people who are saying the complete opposite.

But hay, if you are, which i find unlikely, or unlikely to continue. Good luck to you.

[HoosBetting]

You joined two days ago, have three posts, all of which are on this thread saying you are getting paid. I find that suspicous, especially considering there are dozens of people who are saying the complete opposite.

But hay, if you are, which i find unlikely, or unlikely to continue. Good luck to you.

Fair to question me. Totally get that. I’ll point out that I haven’t spoken very highly of them. There are quite a few people that seem to be getting dumped on them and that’s crappy of them. I can promise that I’m not affiliated with them. Not sure how to prove that.

my payouts have slowed. I used to be able to get two a week at 2500. Now it’s been one a week, but they have paid me as recently as last week. I have another pending which I hope they’ll send this week, but we’ll see.

All I was saying is that as long as they’re paying me and I have a balance, I’ll keep playing.

If I stop and move to another book, I’ve got a big balance remaining. If I put money into another book and hit a cold streak, I’ve lost real cash I have instead of my balance at Jazz. Alternatively if I keep winning then my balance keeps going up and that isn’t ideal if they’re in financial trouble. But if they’re in financial trouble, the point is kind of moot because I won’t be getting my money regardless. Ya know?

at this point, I’ve run so hot that I’m expecting to cool off. So as I said, as long as they pay me this week, I’ll keep betting. If I start getting the run around, then maybe I’ll reevaluate.

again, I’m hopeful that maybe they’ll get an influx of cash starting next week and then actually pay me out quickly and it’ll be a non-issue.

[jgemma1]

Another article from gambling911

https://www.gambling911.com/gambling/bookmaker-review-jazz-sports-030925.html

not really sure how much exposure this site gets but at least someone is providing some coverage

[PunisherIND]

I still have access to the account, but likely not for long. I have taken some screenshots, showing balance and history. Not sure what my options are here as I'm lost for words at the moment.

Sickening. Might be worth consulting a local attorney and see if they will take it on contingency? Optional do you know if a lawsuit is viable?

[Optional]

Sickening. Might be worth consulting a local attorney and see if they will take it on contingency? Optional do you know if a lawsuit is viable?

I've always been of the opinion that it's not as simple to sue in a different country, there are unscrupulous lawyers who will waste your time but take your money, and if the book is set up to protect it's assets from seizure, they are also probably setup to handle your claim too.

But a handful of people have gone all the way and won against scammy books over the years. So never say never I guess.

[caramba]

Sickening. Might be worth consulting a local attorney and see if they will take it on contingency? Optional do you know if a lawsuit is viable?

Thanks. The problem is that all signs point to them being broke, so even if I were to spend tons of money and efforts on getting a lawyer involved, and somehow managed to win the case which would be hard due to the jurisdiction issue, it's unlikely Jazz has any money to pay me. If it was a solvent book that had mistreated me it would perhaps had been a different story.
They have now inactivated the account btw.

[Craig22]

I've always been of the opinion that it's not as simple to sue in a different country, there are unscrupulous lawyers who will waste your time but take your money, and if the book is set up to protect it's assets from seizure, they are also probably setup to handle your claim too.

But a handful of people have gone all the way and won against scammy books over the years. So never say never I guess.

True. There's plenty of lawyers that will take your money and do nothing for you. This happened to my friend who's Costa Rican and hired a lawyer to represent him with his father's will. Some sports books will hold funds in countries that don't enforce foreign judgments so it's impossible to touch those. You'd have to sue the owners personally and then track down their assets, which I'm guessing would be near impossible if they live elsewhere or hold assets in multiple countries.

There's worldwide law offices that specialize in asset protection where their clients are scammers.

[caramba]

No-one has heard back from OSGA?

They have nothing but praise for Jazz on their site:

https://osga.com/online_gaming_articles.php?Jazz-Sports-Sportsbook-Review-23861

[Optional]

They have now inactivated the account btw.

That sounds like bad news.

I wonder if your public agitation isn't getting to them as the reason... good sign if so.

[Optional]

No-one has heard back from OSGA?

They have nothing but praise for Jazz on their site:
https://osga.com/online_gaming_artic...k-Review-23861

The more people who fill out their form and make sure they know the extent of the situation, the more likely they will feel pressure to act.

Sites like OSGA and BMR who make/earn money for/from this book are going to be the most effective at getting fairness out of them. If those sites get sick enough of the complaints. https://www.osga.com/Complaint-Form/...t_form2017.htm

[mrham]

No-one has heard back from OSGA?

They have nothing but praise for Jazz on their site:
https://osga.com/online_gaming_artic...k-Review-23861

Nothing from OSGA here. I opened a ticket and emailed them. Are we sure they even still operate?

Also, Jazz closed your account? So you can't even login now? What reason did they give for doing that?

[caramba]

That sounds like bad news.

I wonder if your public agitation isn't getting to them as the reason... good sign if so.

I don't think public complaining was the reason. It was on the Friday they said they were going to inactivate the account, and then it wasn't inactivated until when I checked Monday morning, but that could have been some auto-inactivation set to kick in by the end of the week.

I did manage to take screenshots of all my numbers as well their T&C that doesn't say anything about certain countries being restricted (in my case the UK), which was a rule they completely made up or was only internally communicated, incase they decide to add such a rule to the T&C later and pretend it was there all along.

[caramba]

The more people who fill out their form and make sure they know the extent of the situation, the more likely they will feel pressure to act. Sites like OSGA and BMR who make/earn money for/from this book are going to be the most effective at getting fairness out of them. If those sites get sick enough of the complaints. https://www.osga.com/Complaint-Form/...t_form2017.htm

I feel like it's a bit of a catch 22. I can only speak for myself, but it feels like a waste of time to submit a complaint with these sites so I don't bother, and if others are feeling the same way there won't be as many complaints as there should be, and as a result it's not perceived to be a big problem. With this one I did file a complaint with OSGA though.

[jgemma1]

The more people who fill out their form and make sure they know the extent of the situation, the more likely they will feel pressure to act.

Sites like OSGA and BMR who make/earn money for/from this book are going to be the most effective at getting fairness out of them. If those sites get sick enough of the complaints. https://www.osga.com/Complaint-Form/...t_form2017.htm

I just completed the form

[captrobey]

I am then told that:
[21:20] Lola Lennon: Yes, I saw that you confirmed you had sent docs a while back, years ago
[21:20] Lola Lennon: I has asked the Security team to review because I saw a UK address.
[21:23] Lola Lennon: However, as a resident of the UK you should not have an account with the site. Unfortunately, the previous administration did not proceed with the necessary security protocols for UK accounts. However, we have a new management team that has been trying to correct many of the issues that have come up.
[21:24] Lola Lennon: What should have been done, once the UK location was confirmed, was close your account and refund/return your initial deposit.
[21:25] Lola Lennon: I checked your history and I show that we have paid out $1500 on top of your deposit total. Therefore you have received all your deposits back.

I replied:No, you are not getting away with this. When I signed up I asked you if you allow UK customers, I was told yes. I then made deposits and sent in documents. You happily accepted all my deposits. You can not come here 5 years later and say "sorry, we have changed management since. Only your deposits will be returned", and confiscate my 55,000 USD balance.

The conversation goes on:
[21:28] Lola Lennon: We will be closing the account officially. We regret this situation but the fact is that your account should have been closed. If you reside in the UK you can only gamble on sites licensed for UK services and that is not the case.
[21:28] me: I have done nothing wrong here.
[21:29] Lola Lennon: We know this is the last thing you want to hear, but we are currently fixing some issues that were not dealt with correctly. But truth of the matter is that we do not accept UK players.
[21:30] Lola Lennon: I know that, it was a problem created by the previous administration and this is why we need to start taking measures now.
[21:30] me: This will not be the end of this.
[21:30] Lola Lennon: We have returned all the deposit funds that were sent to us.
[21:31] Lola Lennon: We are proceeding and cancelling the account and invalidating all action in the account, as it should have been done from the start.
[21:32] Lola Lennon: That is the procedure when we close an account due to jurisdiction.
[21:33] Lola Lennon: We are sorry this has been the case, but the decision is final.
[21:33] Lola Lennon: I escalated to the security team and to the new management specifically and carefully reviewed your deposit and withdrawal total in order to determine if any funds were still owed.
[21:34] Lola Lennon: At the moment, the decision is final and access to the account will be removed.[21:35] Lola Lennon: At the moment, I will proceed and close the chat.
[21:37] Lola Lennon has left the conversation

I still have access to the account, but likely not for long. I have taken some screenshots, showing balance and history. Not sure what my options are here as I'm lost for words at the moment.

What a bunch of crap. You sure as hell know that if you had not won and lost everything they would never in a million years tell you "Hey, we realized after all this time that we were not supposed to be taking your money. So we are going to return all the money you have lost the last 5 years" .

They only did that because it was way cheaper then having to pay out your way higher winnings.