[SCAM ALERT!! DANGER] All Jazzsports.ag, Looselines, ABCislands and Betodds Issues

[jgemma1]

thats a start at least.

do you know if you'll actually receive the 1k every 2 weeks, or if you can request it every 2 weeks and then wait 15-20 business days ?

I was told I would be paid $1K every 2 weeks. I do need to request it again

[mrham]

I was told I would be paid $1K every 2 weeks. I do need to request it again

We're you labeled as a non recreational player by them? If not then you're good.

Also, did you call/contact them or they just decided to call you and pay you out of the blue?

[PunisherIND]

FWIW i'm still getting the same song and dance from CS, i.e., "we are prioritizing rec players" ... "we hope to know more by Friday" etc. etc.

[PunisherIND]

I've always been of the opinion that it's not as simple to sue in a different country, there are unscrupulous lawyers who will waste your time but take your money, and if the book is set up to protect it's assets from seizure, they are also probably setup to handle your claim too.

But a handful of people have gone all the way and won against scammy books over the years. So never say never I guess.

i understand these concerns with retaining a lawyer in a foreign country and enforcement of judgments. my hope was finding a lawyer that will take the case on contingency and then, hopefully, reaching a settlement rather than take the case to trial>judgment>enforcement.

it might actually work to our benefit if a few people with big balances join together to make the case a bit more enticing for a lawyer.

if i dont get a payment soon, i will start exploring this option.

[jgemma1]

We're you labeled as a non recreational player by them? If not then you're good.

Also, did you call/contact them or they just decided to call you and pay you out of the blue?

Yes I was tagged as non-recreational and $1K limit. I had called once like a week ago and sent some emails/chats but they called me directly yesterday. I think this is a good sign because if they were going under I don't think I'd have gotten a first payment

[BearBuckMtn]

They seem like they have good intentions and they are just broke--that's from just reading this forum I don't have any payout experience myself yet.

[caramba]

Broke/nearly broke? Yes. Good intentions? Absolutely not. They have done nothing but told lies and moved the goalposts since the payout issues started a little over a year ago. First they blamed the slow payouts on "lots of withdrawals during/just after Super Bowl" last year. They kept using this excuse for a while, even several weeks after Superbowl. Then it was a "processor issue". They then started changing the payout conditions from 2.5k twice per week, then 2.5K once per week, then 1k per week, then 1k per 10-12 business days, then 1k per 15-20 business days, then to "withdrawals currently on hold". All of this because they were struggling to pay.

Other tactics to delay payouts include only being able to request a new payout in the week after you have received a payout, so let's say you receive a payout on Monday, you can then not request a new payout until the next Monday which you then have to wait 15-20 business days or whatever time frame they give at the time, There's also the newly introduced stalling tactic where they let withdrawals "expire" after 30 days.

And those are just the methods they apply to everybody that they deem a non-recreational customer. In certain cases they will do what they did to me and come up with a made-up reason to shut down accounts and confiscate winnings to reduce their debts.

From what I understand, and this is based on not hearing anything in public from them since their Superbowl comments last year, they have also stopped communicating in public or responding to questions from industry sites and the likes of BMR.

[2Sweeet]

I hope Jazz doesn't think this is going away anytime soon!!!!! This place should be avoided at all cost more to come soon.

[PunisherIND]

Anyone have a pending withdrawal last over 30 days? Im trying to see if they are still "expiring" after 30 days as my current withdrawal is approaching the 30-day mark.

CS told me the issue was fixed but obviously we cant trust them.

[caramba]

They are still "expiring" as far as I know. Mine from mid-February expired after 30 days, I know of others who experienced the same in that time frame. It is possible it has been resolved since, but as you say these people can not be trusted on anything.

[Tom R.]

My expired in March, 7

[PunisherIND]

Anyone have a pending withdrawal last over 30 days? Im trying to see if they are still "expiring" after 30 days as my current withdrawal is approaching the 30-day mark.

CS told me the issue was fixed but obviously we cant trust them.

last week i was told to check back Friday (mar. 21). today i was told to check back next Wednesday ("unfortunately because of March Madness yadda yadda...").

i expressed concern about my prior request "expiring" after 30 days as the current payout is approaching 30-day mark. the agent could not promise me that it wouldnt expire again. this, to me, is basically telling me that it will expire.

i will check back on wednesday. not sure if my payout will expire by that date (as i'm not sure if it expires in 30 days, or calendar month). will post update.

[little_shelf]

Anyone have a pending withdrawal last over 30 days? Im trying to see if they are still "expiring" after 30 days as my current withdrawal is approaching the 30-day mark.

CS told me the issue was fixed but obviously we cant trust them.

Mine expired 3 days ago with the same old story.
To the back of the queue I go once again!

[caramba]

Mine expired 3 days ago with the same old story.
To the back of the queue I go once again!

If it's any consolation, the queue looks like this.

Person #1 in the queue - will never get paid again
Person #2 in the queue - will never get paid again
Person #3 in the queue - will never get paid again
Person #4 in the queue - will never get paid again

etc

down to the last person in the queue.

Anyway, thanks for the confirmation, end exposing another lie from them.

[JohnnyC]

Well boys, I was just informed on the phone that my account is being closed and I will not be receiving any more payouts.

I haven't made a bet in 2 years at Looselines.

[JohnnyC]

They just made my balance 0!

[academybet]

After not receiving a payout since Jan 20th. Managment called today saying they will be closing my account and not paying my balance of ~6400. They said I have deposited 11 ,000 and withdrew 13,000 since i profited they will not pay the remainder of my balance. No other information given just that they are not going to pay me.

[JohnnyC]

Never had someone just tell me they are not paying because they don't want to

[Optional]

Never had someone just tell me they are not paying because they don't want to

They really gave you no clue what the problem might be?

DId they reject ID or anything?

[academybet]

Balance was zeroed out and I cant access the account anymore

[JohnnyC]

They really gave you no clue what the problem might be?

DId they reject ID or anything?

No, same story as Acadamybet - quoted my win/loss and said account is closed and I will not be paid

[caramba]

https://www.gambling911.com/gambling/jazz-sports-new-management-032725.html

New management has finally spoken publically.

[Optional]

"breaking news" that you actually broke 3 weeks ago.

Still no details of who the new ownership might be so far.

I am then told that:
[21:20] Lola Lennon: Yes, I saw that you confirmed you had sent docs a while back, years ago
[21:20] Lola Lennon: I has asked the Security team to review because I saw a UK address.
[21:23] Lola Lennon: However, as a resident of the UK you should not have an account with the site. Unfortunately, the previous administration did not proceed with the necessary security protocols for UK accounts. However, we have a new management team that has been trying to correct many of the issues that have come up.
[21:24] Lola Lennon: What should have been done, once the UK location was confirmed, was close your account and refund/return your initial deposit.
[21:25] Lola Lennon: I checked your history and I show that we have paid out $1500 on top of your deposit total. Therefore you have received all your deposits back.

I replied:No, you are not getting away with this. When I signed up I asked you if you allow UK customers, I was told yes. I then made deposits and sent in documents. You happily accepted all my deposits. You can not come here 5 years later and say "sorry, we have changed management since. Only your deposits will be returned", and confiscate my 55,000 USD balance.

The conversation goes on:
[21:28] Lola Lennon: We will be closing the account officially. We regret this situation but the fact is that your account should have been closed. If you reside in the UK you can only gamble on sites licensed for UK services and that is not the case.
[21:28] me: I have done nothing wrong here.
[21:29] Lola Lennon: We know this is the last thing you want to hear, but we are currently fixing some issues that were not dealt with correctly. But truth of the matter is that we do not accept UK players.
[21:30] Lola Lennon: I know that, it was a problem created by the previous administration and this is why we need to start taking measures now.
[21:30] me: This will not be the end of this.
[21:30] Lola Lennon: We have returned all the deposit funds that were sent to us.
[21:31] Lola Lennon: We are proceeding and cancelling the account and invalidating all action in the account, as it should have been done from the start.
[21:32] Lola Lennon: That is the procedure when we close an account due to jurisdiction.
[21:33] Lola Lennon: We are sorry this has been the case, but the decision is final.
[21:33] Lola Lennon: I escalated to the security team and to the new management specifically and carefully reviewed your deposit and withdrawal total in order to determine if any funds were still owed.
[21:34] Lola Lennon: At the moment, the decision is final and access to the account will be removed.[21:35] Lola Lennon: At the moment, I will proceed and close the chat.
[21:37] Lola Lennon has left the conversation

I still have access to the account, but likely not for long. I have taken some screenshots, showing balance and history. Not sure what my options are here as I'm lost for words at the moment.

[JohnnyC]

"As part of our ongoing efforts to streamline services, a select group of longstanding accounts will receive a courtesy update regarding the completion of their account lifecycle."

These people are true scumbags, they are arbitrarily picking accounts to close for their benefit.

[caramba]

Optional, there had been rumors of new management long before I had that chat with them.

I suppose the breaking part is that this is the first time the new management is actually responding to a gambling industry site or someone like BMR.

Correct, no details on who they are. Even Chris, who wrote this article, doesn't know who the new management is.

[PunisherIND]

I have bad news as well (I didn't get a courtesy phone call though)

I initiated CS chat. They said my account was being closed and I wouldn't be paid. No reason given.

Called and demanded to speak to management. I got the CS manager who confirmed, politely, that I was being robbed. She was clueless as to the reason and couldn't identify any t.o.s. that was violated.

Told her, in no uncertain terms, that i will be flying to costa rica to retain an attorney and, at a minimum, I will waste more time and money of theirs than they are stealing from me. I told her to pass the message up the ladder to the thieves.

[caramba]

Not sure how the affilliates business works, but that article says Jazz are moving their affiliates to the MyAffiliates platform. If you've had a bad experience with Jazz it could be a good idea to share it with them sales@myaffiliates.com and hopefully this can lead to the completion of Jazz's account lifecycle with them fairly soon.

[caramba]

I have bad news as well (I didn't get a courtesy phone call though)

I initiated CS chat. They said my account was being closed and I wouldn't be paid. No reason given.

Called and demanded to speak to management. I got the CS manager who confirmed, politely, that I was being robbed. She was clueless as to the reason and couldn't identify any t.o.s. that was violated.

Told her, in no uncertain terms, that i will be flying to costa rica to retain an attorney and, at a minimum, I will waste more time and money of theirs than they are stealing from me. I told her to pass the message up the ladder to the thieves.

Keep us updated!

It seems that their strategy to now continue to operate is to get rid of debts by confiscating balances and shutting down accounts and get money from a new affilliates deal. I struggle to see how they will get many new deposits, but maybe there are markets they can target where all this bad publicity hasn't travelled.

[PunisherIND]

Keep us updated!

It seems that their strategy to now continue to operate is to get rid of debts by confiscating balances and shutting down accounts and get money from a new affilliates deal. I struggle to see how they will get many new deposits, but maybe there are markets they can target where all this bad publicity hasn't travelled.

will do. might take a few months, but i will look into a trip to costa rica. goal would be to find an attorney to take it on contingency. i will suggest to the attorney that there are other people who may agree to consolidate our claims (i.e., people like you caramba, and anyone else who is being robbed here). it may entice a firm if there are 100Ks at stake rather than only 34k that was in my account.

for now, i will be blasting this on twitter, and i suggest anyone who has a twitter account to like and repost. PunisherIND on twitter as well.

[PunisherIND]

i just calculated lifetime deposits vs lifetime withdrawals (since that is the irrlevant argument they made to some others)

deposits: $8395

withdrawals: $5000

[mrham]

Somehow I wasn't one of the accounts closed and was told today I'd be paid. Tomorrow is business day 20 for me.

[PunisherIND]

Somehow I wasn't one of the accounts closed and was told today I'd be paid. Tomorrow is business day 20 for me.

2500 or 1000? How many payouts have you received previously?

Thanks for info. Please let us know when payment is in your wallet.

[mrham]

2500 or 1000? How many payouts have you received previously?

Thanks for info. Please let us know when payment is in your wallet.

1000. This is my first WD request since November.

[caramba]

i just calculated lifetime deposits vs lifetime withdrawals (since that is the irrlevant argument they made to some others)

deposits: $8395

withdrawals: $5000

If you point out your deposits vs withdrawals ratio to them they might adjust your balance to $3395 (if they can afford that). That's what they did to me, first confiscated the entire balance and then told me "we had a look at your deposits vs withdrawals ratio, we've updated your balance to 1.5k" and made it seem like they were generous for only stealing 53k instead of 54.5k.

[PunisherIND]

If you point out your deposits vs withdrawals ratio to them they might adjust your balance to $3395 (if they can afford that). That's what they did to me, first confiscated the entire balance and then told me "we had a look at your deposits vs withdrawals ratio, we've updated your balance to 1.5k" and made it seem like they were generous for only stealing 53k instead of 54.5k.

I remember you posting about this- but I don't remember whether you were able to withdraw that amount? Or did you decide not to accept it?