New Scratch off is available for the month of November…i got a $25 free play
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Also is Heritages phone support and call center for wagering down at the moment(you are not allowed to make dialed carrier calls) that’s what is says when I try to callLast edited by Chiefs83; 11-14-24, 08:13 AM.Comment -
Are they folding up shop? Ran up some parlaya to 8k. Longtime player and now my payout is reduced to 2000 and currently pending since Friday before the 10am cutoff. Customer service "Maria" said not only are my limits now at $10, useless, payouts are 48 Business hours for approval and another 24-48 hours for payment.
It's obviously unplayable now but will they pay? At this point I'm hoping to at least just get one payout...
Back in 2016, I miss the world cup 1k parlays I cooked up and how they paid out 3k a day like clockwork within hours ��Comment -
Maybe start a class-action lawsuit against Heritage since the total dollar value seems to be high enough.Comment -
The writing is on the wall ladies and gents. This place is not what it was before. People who no have been saying it the past 2 years. I was a big player at this shop for years and was paid every penny but what is happening now is warning sign after warning sign. When did you ever see any complaints about Heritage over the years? If it wasn't about Gabe hardly ever.Comment -
Let it be known
Heritage is a dogshit scamming book that has gone belly up.
Its time to trash them SBR.Comment -
FYI: Heritage just sent me a good-sized payout. And they did it pretty quickly.
Just reporting the facts. Good Luck, boys.Where's the fuckin power box, Carol?Comment -
Heritage has never screwed me on a payout, ever. That's going on 11 years or so. I've had like 3 instances where they cancelled a play, but overall no biggie.
I suck and lose more than I win though, so maybe yall are taking them for all they got, but 1-2k I've always received same day.
Won this weeks pick-em in the NFL pick-em also... lol I love Heritage. LETSGO!Comment -
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Great they never stole from you fantastic. What about all of these other people that Heritage slamraped to the tune of thousands of dollars.Comment -
Heritage has always paid, how did they steal from you?Comment -
Also love Heritage and have always paid me within 24 hours.Comment -
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Ive only played at Heritage once and I lost, I have no idea if they would have paid me if I won, sounds like I probably would have been paid if I won based off what I read here, it was years ago.
The problem is probably isn't good enough. It seems they pay most players but many people have reported theft and shady activity, and Optional who is a reputable SBR Mod is getting fed up with them as well, clearly in his posts.
You have to maintain 100% reliability as a sportsbook, 99% is not good enough. 99% is F.Comment -
For a very long time they would promptly address any legit player problems. They cared about being seen to be fair. And would even err on the player side where there was doubt.
Over the last year or two that has turned around 180 degrees. We regularly see reports from players not being fairly treated and brushed off if they even ask about it nicely. Or abused if they complain.
It smells like they are circling the drain..Comment -
Heritage not letting me withdraw 600 and keep spamming me with doing the customer validation. But there are four green checks under the customer validation and they continue to decline my payouts.
EDIT: ALL RESOLVED. Just needed to use new BTC address.Last edited by ahancoverz; 12-03-24, 04:01 PM.Comment -
Wagerweb has abysmal site design and it's like from the 90s or something. It looks like a mobster bookmaking site lolComment -
my Heritage Sports experience (negative)
I have been banned from Heritage Sports. I had been a long-time customer and, a few weeks after having my wagering options and limits drastically reduced***, I was abruptly locked out of my account. I learned that my account was closed from a customer service agent (I was still able to use the "Live Chat" feature on the home page) after getting repeated "invalid username or password" errors while trying to sign in.
I was told by the customer service agent that my account was permanently closed due to a "management decision", and that I would be cashed out in installments via Bitcoin as "per the e-mail that was sent". (I never did receive that e-mail and still haven't). Those Bitcoin withdrawals were managed via Live Chat because of the account lockout, and they are complete after about two weeks.
When my wagering options and limits were drastically restricted (a few weeks prior to my account lockout), I began the process of cashing out once every few days. (In theory, Heritage allows one Bitcoin withdrawal every 24 hours. In practice, my experience was that I was lucky to get one withdrawal per week because of how excruciatingly (and seemingly purposefully) slow they were to process those withdrawals. They were much quicker to process withdrawals (usually within 24 hours) after my account lockout). It had been my intention to try to find wagering options that suited me in spite of the new restrictions, but my priority was to cash out as much as possible because, frankly, I didn't trust that Heritage would honor my winnings without making a fuss. My experience in the past had been that they could get cagey with me when I made regular withdrawals (I would get phone calls asking me if I was closing my account).
I believe my distrust was well-placed. I speculate that, in this final instance, Heritage figured that, if I was intent on cashing out a significant portion of my winnings, they wanted nothing further to do with me as a client.
On a side note, Heritage's online chat representatives are by far the rudest, most vague, and most evasive customer service agents I have encountered -- from any business -- ever. I have communicated with their agents hundreds of times over the years and, by and large, they were adversarial off the bat and they made no effort to provide clear answers. Rather, they went out of their way to use as few words as possible while conveying as little information as possible.
On top of combative customer service agents and the stalling of payouts*, the website "upgrades" over the past several years have, in fact, been clear downgrades. In my opinion, Heritage Sports is dysfunctional, thoroughly unprofessional, and untrustworthy. I am relieved to be a former customer.
*** The restrictions on my account were numerous – including, but not limited to:
-- reducing my ability to make wagers on alternate lines – for every single sport – to a maximum of +/- 2 points of the original line;
-- eliminating my ability to bet on props for every sport (for example, winning margins, player props, etc.), such that my maximum odds on any given selection did not exceed +150;
-- eliminating my ability to bet on any moneyline underdog in *any* sport (NFL, NBA,tennis, etc.) where the odds exceeded +190;
-- eliminating my ability to place an open parlay;
-- reducing my maximum RISK amount to $25 across the board;
-- reducing my maximum WIN amount to $25 across the board;
-- in reducing my maximum wager to $25, they locked me out of closing several open parlays in which the first leg of the parlay had already won.
-- I called the wagering department to place closing wagers for the open parlays. The day after those parlays won, I was permanently locked out of my account.Comment -
I have been a heritage customer since their opening. I was small loser until the past 2 years, then suddenly last two years I won about $20,000,playing straight bets. I saw my limits begin to get cut in half, and my reduced juice eliminated. I began taking money out each week, with bitcoin reduced from 3 to 2k per day. Eventually my account was deemed closed as a business decision, but I was paid in full. I am suprised they don't use the pinn model of taking the small bet to gain info and move the line to make more money on the other side.Comment -
Heritage scratch card is up for DecemberComment -
Heritage sports - 12 days of Christmas is here.
Getting paid 3x in the last 30 days and they are on time as usual.Comment -
My limits were cut by Heritage over time and eventually my account was closed. But I was paid out in full in a timely manner after my account was closed. Im curious is Bet105 the same sh*t show?Comment -
Heritage 12 Days of Christmas
Today is 100% Casino bonus , 10x RO, which is really low for the casino, don’t play casino but this is a solid bonusComment -
I have never had a problem w Bookmaker, used at least a decade, NADA problems. Pretty much the same w BOL and Heritage, well Heritage scammed me out of a CC deposit calling it a charge back, but w BTC deposits now, not an issue, I still use them. Of course when i reported this a Heritage admirer jumped on me and said i was a liar and scammer my self.
I was gonna ask if anybody else was having a problem logging in to BM, but they just popped back up, and I logged in.Comment -
I think I have been convinced by this thread to get out of Heritage. They do have some advanatges over Bookmaker and BOL in more offers, but these posts are bad news. I find myself making far more bets at BM than either BOL or Heritage, 'cause I get more value. Just flat out better numbers for the player.
So that leaves BM and BOL, I need a third out. Sounds like BET USA is a NO. Any suggestions? Never found another offshore I liked that accepts USA players.Comment -
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No Christmas Scratcher from Heiritage this year
The 12 Days is a waste of time, reduced juice for markets some people don’t bet, early cash back which you can redeem if you have $25 anyway and then decide to not give us FPs or deposit bonuses for the first time in over 10 years, maybe I was wrong about them, everyone else seems to think they’ve gone down hill and maybe they have, won’t be sending them anything for the CFP bc of thisComment -
Tomorrow promo is Get out Bet at Halftime for an NBA game and early cash backComment -
just goes to show you how programmed we are.
I thought for sure it was going to be the scratcher today too lol.
dont have a single complaint with them all year thoComment -
They don’t owe us anything, but to do the 12 Days Promo fans had omlg
ond beneficial promo which is today Halftime bet is crazy. They don’t owe me anything , but I got $500 free bet from DK and $150 from MGM , the primary book I use offshore would have been nice to see something from them tooComment -
I've been Onyx since Onyx was a thing. The DK Onyx/Diamond levels don't mean much anymore (beyond the bare minimum guaranteed perks) -- any sort of bonus/gift is primarily based on your recent profile, and whatever your Host wants to throw your way.
I can't even get an email reply from my supposed Host. Going on 3 emails, over 27 days.Comment
